support.google.com Open in urlscan Pro
2607:f8b0:4006:822::200e  Public Scan

Submitted URL: https://support.google.com/accounts?p=inactive_account_policy_notification
Effective URL: https://support.google.com/accounts/answer/12418290?visit_id=638675748438109246-3304523982&p=inactive_account_policy_notifi...
Submission: On November 19 via manual from HK — Scanned from CA

Form analysis 3 forms found in the DOM

GET /accounts/search

<form class="gb_hd" action="/accounts/search" method="get" role="search" id="search-form"><button class="gb_ye" aria-label="Close search" type="button"><svg focusable="false" height="24px" viewBox="0 0 24 24" width="24px"
      xmlns="http://www.w3.org/2000/svg">
      <path d="M0 0h24v24H0z" fill="none"></path>
      <path d="M20 11H7.83l5.59-5.59L12 4l-8 8 8 8 1.41-1.41L7.83 13H20v-2z"></path>
    </svg></button>
  <div class="gb_Be"><input class="gb_qe" aria-label="Describe your issue" autocomplete="off" placeholder="Describe your issue" role="combobox" value="" name="q" type="text" aria-haspopup="false" aria-autocomplete="both" dir="ltr" spellcheck="false"
      style="outline: none;"></div><button class="gb_ze" aria-label="Clear search" type="button"><svg focusable="false" height="24px" viewBox="0 0 24 24" width="24px" xmlns="http://www.w3.org/2000/svg">
      <path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"></path>
      <path d="M0 0h24v24H0z" fill="none"></path>
    </svg></button><button class="gb_De" aria-label="Search Help Center" role="button"><svg focusable="false" height="24px" viewBox="0 0 24 24" width="24px" xmlns="http://www.w3.org/2000/svg">
      <path d="M20.49,19l-5.73-5.73C15.53,12.2,16,10.91,16,9.5C16,5.91,13.09,3,9.5,3S3,5.91,3,9.5C3,13.09,5.91,16,9.5,16 c1.41,0,2.7-0.47,3.77-1.24L19,20.49L20.49,19z M5,9.5C5,7.01,7.01,5,9.5,5S14,7.01,14,9.5S11.99,14,9.5,14S5,11.99,5,9.5z"></path>
      <path d="M0,0h24v24H0V0z" fill="none"></path>
    </svg></button>
</form>

<form class="language-selector"> <label class="language-selector-label"> Language </label> <select class="language-selector-select" aria-label="Language" name="hl" style="display: none;">
    <option aria-label="català" lang="ca" role="option" value="ca">català‎</option>
    <option aria-label="dansk" lang="da" role="option" value="da">dansk‎</option>
    <option aria-label="Deutsch" lang="de" role="option" value="de">Deutsch‎</option>
    <option aria-label="eesti" lang="et" role="option" value="et">eesti‎</option>
    <option aria-label="español" lang="es" role="option" value="es">español‎</option>
    <option aria-label="español (Latinoamérica)" lang="es-419" role="option" value="es-419">español (Latinoamérica)‎</option>
    <option aria-label="Filipino" lang="fil" role="option" value="fil">Filipino‎</option>
    <option aria-label="français" lang="fr" role="option" value="fr">français‎</option>
    <option aria-label="Gaeilge" lang="ga" role="option" value="ga">Gaeilge‎</option>
    <option aria-label="hrvatski" lang="hr" role="option" value="hr">hrvatski‎</option>
    <option aria-label="Indonesia" lang="id" role="option" value="id">Indonesia‎</option>
    <option aria-label="italiano" lang="it" role="option" value="it">italiano‎</option>
    <option aria-label="latviešu" lang="lv" role="option" value="lv">latviešu‎</option>
    <option aria-label="lietuvių" lang="lt" role="option" value="lt">lietuvių‎</option>
    <option aria-label="magyar" lang="hu" role="option" value="hu">magyar‎</option>
    <option aria-label="Malti" lang="mt" role="option" value="mt">Malti‎</option>
    <option aria-label="Melayu" lang="ms" role="option" value="ms">Melayu‎</option>
    <option aria-label="Nederlands" lang="nl" role="option" value="nl">Nederlands‎</option>
    <option aria-label="norsk" lang="no" role="option" value="no">norsk‎</option>
    <option aria-label="polski" lang="pl" role="option" value="pl">polski‎</option>
    <option aria-label="português" lang="pt" role="option" value="pt">português‎</option>
    <option aria-label="português (Brasil)" lang="pt-BR" role="option" value="pt-BR">português (Brasil)‎</option>
    <option aria-label="română" lang="ro" role="option" value="ro">română‎</option>
    <option aria-label="slovenčina" lang="sk" role="option" value="sk">slovenčina‎</option>
    <option aria-label="slovenščina" lang="sl" role="option" value="sl">slovenščina‎</option>
    <option aria-label="suomi" lang="fi" role="option" value="fi">suomi‎</option>
    <option aria-label="svenska" lang="sv" role="option" value="sv">svenska‎</option>
    <option aria-label="Tiếng Việt" lang="vi" role="option" value="vi">Tiếng Việt‎</option>
    <option aria-label="Türkçe" lang="tr" role="option" value="tr">Türkçe‎</option>
    <option aria-label="íslenska" lang="is" role="option" value="is">íslenska‎</option>
    <option aria-label="čeština" lang="cs" role="option" value="cs">čeština‎</option>
    <option aria-label="Ελληνικά" lang="el" role="option" value="el">Ελληνικά‎</option>
    <option aria-label="български" lang="bg" role="option" value="bg">български‎</option>
    <option aria-label="русский" lang="ru" role="option" value="ru">русский‎</option>
    <option aria-label="српски" lang="sr" role="option" value="sr">српски‎</option>
    <option aria-label="українська" lang="uk" role="option" value="uk">українська‎</option>
    <option aria-label="עברית" lang="iw" role="option" value="iw">‏עברית</option>
    <option aria-label="اردو" lang="ur" role="option" value="ur">‏اردو</option>
    <option aria-label="العربية" lang="ar" role="option" value="ar">‏العربية</option>
    <option aria-label="فارسی" lang="fa" role="option" value="fa">‏فارسی</option>
    <option aria-label="नेपाली" lang="ne" role="option" value="ne">नेपाली‎</option>
    <option aria-label="मराठी" lang="mr" role="option" value="mr">मराठी‎</option>
    <option aria-label="हिन्दी" lang="hi" role="option" value="hi">हिन्दी‎</option>
    <option aria-label="বাংলা" lang="bn" role="option" value="bn">বাংলা‎</option>
    <option aria-label="தமிழ்" lang="ta" role="option" value="ta">தமிழ்‎</option>
    <option aria-label="తెలుగు" lang="te" role="option" value="te">తెలుగు‎</option>
    <option aria-label="සිංහල" lang="si" role="option" value="si">සිංහල‎</option>
    <option aria-label="ไทย" lang="th" role="option" value="th">ไทย‎</option>
    <option aria-label="ລາວ" lang="lo" role="option" value="lo">ລາວ‎</option>
    <option aria-label="ქართული" lang="ka" role="option" value="ka">ქართული‎</option>
    <option aria-label="中文(简体)" lang="zh-Hans" role="option" value="zh-Hans">中文(简体)‎</option>
    <option aria-label="中文(繁體)" lang="zh-Hant" role="option" value="zh-Hant">中文(繁體)‎</option>
    <option aria-label="日本語" lang="ja" role="option" value="ja">日本語‎</option>
    <option aria-label="한국어" lang="ko" role="option" value="ko">한국어‎</option>
    <option aria-label="English" lang="en" role="option" value="en" selected="selected">English‎</option>
  </select>
  <div class="language-selector-select sc-select" tabindex="0" aria-expanded="false" aria-haspopup="listbox" aria-required="null" role="listbox" aria-activedescendant=":55" aria-label="Language (English‎)" style="cursor: pointer;">
    <span>English‎</span><svg viewBox="0 0 48 48">
      <path d="M14 20l10 10 10-10z"></path>
    </svg>
    <ol role="listbox">
      <li tabindex="0" id=":1" role="option" lang="ca" aria-label="català">català‎</li>
      <li tabindex="0" id=":2" role="option" lang="da" aria-label="dansk">dansk‎</li>
      <li tabindex="0" id=":3" role="option" lang="de" aria-label="Deutsch">Deutsch‎</li>
      <li tabindex="0" id=":4" role="option" lang="et" aria-label="eesti">eesti‎</li>
      <li tabindex="0" id=":5" role="option" lang="es" aria-label="español">español‎</li>
      <li tabindex="0" id=":6" role="option" lang="es-419" aria-label="español (Latinoamérica)">español (Latinoamérica)‎</li>
      <li tabindex="0" id=":7" role="option" lang="fil" aria-label="Filipino">Filipino‎</li>
      <li tabindex="0" id=":8" role="option" lang="fr" aria-label="français">français‎</li>
      <li tabindex="0" id=":9" role="option" lang="ga" aria-label="Gaeilge">Gaeilge‎</li>
      <li tabindex="0" id=":10" role="option" lang="hr" aria-label="hrvatski">hrvatski‎</li>
      <li tabindex="0" id=":11" role="option" lang="id" aria-label="Indonesia">Indonesia‎</li>
      <li tabindex="0" id=":12" role="option" lang="it" aria-label="italiano">italiano‎</li>
      <li tabindex="0" id=":13" role="option" lang="lv" aria-label="latviešu">latviešu‎</li>
      <li tabindex="0" id=":14" role="option" lang="lt" aria-label="lietuvių">lietuvių‎</li>
      <li tabindex="0" id=":15" role="option" lang="hu" aria-label="magyar">magyar‎</li>
      <li tabindex="0" id=":16" role="option" lang="mt" aria-label="Malti">Malti‎</li>
      <li tabindex="0" id=":17" role="option" lang="ms" aria-label="Melayu">Melayu‎</li>
      <li tabindex="0" id=":18" role="option" lang="nl" aria-label="Nederlands">Nederlands‎</li>
      <li tabindex="0" id=":19" role="option" lang="no" aria-label="norsk">norsk‎</li>
      <li tabindex="0" id=":20" role="option" lang="pl" aria-label="polski">polski‎</li>
      <li tabindex="0" id=":21" role="option" lang="pt" aria-label="português">português‎</li>
      <li tabindex="0" id=":22" role="option" lang="pt-BR" aria-label="português (Brasil)">português (Brasil)‎</li>
      <li tabindex="0" id=":23" role="option" lang="ro" aria-label="română">română‎</li>
      <li tabindex="0" id=":24" role="option" lang="sk" aria-label="slovenčina">slovenčina‎</li>
      <li tabindex="0" id=":25" role="option" lang="sl" aria-label="slovenščina">slovenščina‎</li>
      <li tabindex="0" id=":26" role="option" lang="fi" aria-label="suomi">suomi‎</li>
      <li tabindex="0" id=":27" role="option" lang="sv" aria-label="svenska">svenska‎</li>
      <li tabindex="0" id=":28" role="option" lang="vi" aria-label="Tiếng Việt">Tiếng Việt‎</li>
      <li tabindex="0" id=":29" role="option" lang="tr" aria-label="Türkçe">Türkçe‎</li>
      <li tabindex="0" id=":30" role="option" lang="is" aria-label="íslenska">íslenska‎</li>
      <li tabindex="0" id=":31" role="option" lang="cs" aria-label="čeština">čeština‎</li>
      <li tabindex="0" id=":32" role="option" lang="el" aria-label="Ελληνικά">Ελληνικά‎</li>
      <li tabindex="0" id=":33" role="option" lang="bg" aria-label="български">български‎</li>
      <li tabindex="0" id=":34" role="option" lang="ru" aria-label="русский">русский‎</li>
      <li tabindex="0" id=":35" role="option" lang="sr" aria-label="српски">српски‎</li>
      <li tabindex="0" id=":36" role="option" lang="uk" aria-label="українська">українська‎</li>
      <li tabindex="0" id=":37" role="option" lang="iw" aria-label="עברית">‏עברית</li>
      <li tabindex="0" id=":38" role="option" lang="ur" aria-label="اردو">‏اردو</li>
      <li tabindex="0" id=":39" role="option" lang="ar" aria-label="العربية">‏العربية</li>
      <li tabindex="0" id=":40" role="option" lang="fa" aria-label="فارسی">‏فارسی</li>
      <li tabindex="0" id=":41" role="option" lang="ne" aria-label="नेपाली">नेपाली‎</li>
      <li tabindex="0" id=":42" role="option" lang="mr" aria-label="मराठी">मराठी‎</li>
      <li tabindex="0" id=":43" role="option" lang="hi" aria-label="हिन्दी">हिन्दी‎</li>
      <li tabindex="0" id=":44" role="option" lang="bn" aria-label="বাংলা">বাংলা‎</li>
      <li tabindex="0" id=":45" role="option" lang="ta" aria-label="தமிழ்">தமிழ்‎</li>
      <li tabindex="0" id=":46" role="option" lang="te" aria-label="తెలుగు">తెలుగు‎</li>
      <li tabindex="0" id=":47" role="option" lang="si" aria-label="සිංහල">සිංහල‎</li>
      <li tabindex="0" id=":48" role="option" lang="th" aria-label="ไทย">ไทย‎</li>
      <li tabindex="0" id=":49" role="option" lang="lo" aria-label="ລາວ">ລາວ‎</li>
      <li tabindex="0" id=":50" role="option" lang="ka" aria-label="ქართული">ქართული‎</li>
      <li tabindex="0" id=":51" role="option" lang="zh-Hans" aria-label="中文(简体)">中文(简体)‎</li>
      <li tabindex="0" id=":52" role="option" lang="zh-Hant" aria-label="中文(繁體)">中文(繁體)‎</li>
      <li tabindex="0" id=":53" role="option" lang="ja" aria-label="日本語">日本語‎</li>
      <li tabindex="0" id=":54" role="option" lang="ko" aria-label="한국어">한국어‎</li>
      <li tabindex="0" id=":55" role="option" lang="en" aria-label="English" aria-selected="true">English‎</li>
    </ol>
  </div>
</form>

<form>
  <div class="hcfeFeedbackInlineFormwrapper"><sc-feedback-inline-form-form-inputs>
      <div class="scFeedbackInlineFormForminputsroot">
        <h2 id="inline-feedback-form-heading-rce-99420666243024750" class="scFeedbackInlineFormForminputsheader-text">What is the issue with this selection?</h2><sc-client-feedback-inline-category-selector>
          <div class="scClientFeedbackInlineCategoryselectorroot">
            <div class="scClientFeedbackInlineCategoryselectorcategories"><sc-shared-material-radio>
                <div class="scSharedMaterialradioroot">
                  <div class="scSharedMaterialradiotouch-target">
                    <div class="scSharedMaterialradioradio"><input id="rce-24161625438020940" class="scSharedMaterialradionative-control" type="radio">
                      <div class="scSharedMaterialradioring"></div>
                      <div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
                        <div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
                          <div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
                        </div>
                      </sc-shared-material-interaction-overlay>
                    </div>
                  </div><label for="rce-24161625438020940" class="scSharedMaterialradiolabel-text">Inaccurate - doesn't match what I see in the product</label>
                </div>
              </sc-shared-material-radio><sc-shared-material-radio>
                <div class="scSharedMaterialradioroot">
                  <div class="scSharedMaterialradiotouch-target">
                    <div class="scSharedMaterialradioradio"><input id="rce-53817562284935330" class="scSharedMaterialradionative-control" type="radio">
                      <div class="scSharedMaterialradioring"></div>
                      <div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
                        <div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
                          <div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
                        </div>
                      </sc-shared-material-interaction-overlay>
                    </div>
                  </div><label for="rce-53817562284935330" class="scSharedMaterialradiolabel-text">Hard to understand - unclear or translation is wrong</label>
                </div>
              </sc-shared-material-radio><sc-shared-material-radio>
                <div class="scSharedMaterialradioroot">
                  <div class="scSharedMaterialradiotouch-target">
                    <div class="scSharedMaterialradioradio"><input id="rce-56628538896483496" class="scSharedMaterialradionative-control" type="radio">
                      <div class="scSharedMaterialradioring"></div>
                      <div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
                        <div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
                          <div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
                        </div>
                      </sc-shared-material-interaction-overlay>
                    </div>
                  </div><label for="rce-56628538896483496" class="scSharedMaterialradiolabel-text">Missing info - relevant but not comprehensive</label>
                </div>
              </sc-shared-material-radio><sc-shared-material-radio>
                <div class="scSharedMaterialradioroot">
                  <div class="scSharedMaterialradiotouch-target">
                    <div class="scSharedMaterialradioradio"><input id="rce-16013195447806238" class="scSharedMaterialradionative-control" type="radio">
                      <div class="scSharedMaterialradioring"></div>
                      <div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
                        <div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
                          <div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
                        </div>
                      </sc-shared-material-interaction-overlay>
                    </div>
                  </div><label for="rce-16013195447806238" class="scSharedMaterialradiolabel-text">Irrelevant - doesn’t match the title and / or my expectations</label>
                </div>
              </sc-shared-material-radio><sc-shared-material-radio>
                <div class="scSharedMaterialradioroot">
                  <div class="scSharedMaterialradiotouch-target">
                    <div class="scSharedMaterialradioradio"><input id="rce-19665593391649730" class="scSharedMaterialradionative-control" type="radio">
                      <div class="scSharedMaterialradioring"></div>
                      <div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
                        <div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
                          <div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
                        </div>
                      </sc-shared-material-interaction-overlay>
                    </div>
                  </div><label for="rce-19665593391649730" class="scSharedMaterialradiolabel-text">Minor errors - formatting issues, typos, and / or broken links</label>
                </div>
              </sc-shared-material-radio><sc-shared-material-radio>
                <div class="scSharedMaterialradioroot">
                  <div class="scSharedMaterialradiotouch-target">
                    <div class="scSharedMaterialradioradio"><input id="rce-16635694363538022" class="scSharedMaterialradionative-control" type="radio">
                      <div class="scSharedMaterialradioring"></div>
                      <div class="scSharedMaterialradiodot"></div><sc-shared-material-interaction-overlay><span></span>
                        <div class="scSharedMaterialinteractionoverlayroot" aria-hidden="true">
                          <div class="scSharedMaterialinteractionoverlayhover-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlaypressed-overlay"></div>
                          <div class="scSharedMaterialinteractionoverlayripple" style="top: calc(50% - 128px); left: calc(50% - 128px); transform: scale(0.078125);"></div>
                        </div>
                      </sc-shared-material-interaction-overlay>
                    </div>
                  </div><label for="rce-16635694363538022" class="scSharedMaterialradiolabel-text">Other suggestions - ideas to improve the content</label>
                </div>
              </sc-shared-material-radio></div>
          </div>
        </sc-client-feedback-inline-category-selector>
        <h2 id="rce-5740505960813391" class="scFeedbackInlineFormForminputsadditional-info">Share additional info or suggestions</h2><sc-shared-material-text-field>
          <div class="scSharedMaterialtextfieldroot">
            <div class="scSharedMaterialtextfieldinput-container scSharedMaterialtextfieldmultiline scSharedMaterialtextfieldoutlined"><label class="scSharedMaterialtextfieldbox scSharedMaterialtextfieldoutlined-box"><textarea
                  class="scSharedMaterialtextfieldnative-control" rows="0" aria-labelledby="rce-5740505960813391" tabindex="0" aria-describedby="rce-84095687566309170" style="padding: 13px 15px 15px; height: 0px; overflow-y: hidden;"></textarea>
                <div class="scSharedMaterialtextfieldexpander" style="width: 0px;">​</div>
                <div class="scSharedMaterialtextfieldexpander" style="width: 0px;"> ​</div>
              </label><sc-shared-material-border>
                <div class="scSharedMaterialbordercontainer">
                  <div class="scSharedMaterialborderleft"></div>
                  <div class="scSharedMaterialbordermid" style=""></div>
                  <div class="scSharedMaterialborderright"></div>
                </div>
              </sc-shared-material-border></div>
            <div id="rce-84095687566309170" class="scSharedMaterialtextfieldhelper-text scSharedMaterialtextfieldhelper-text-outlined">Do not share any personal info</div>
          </div>
        </sc-shared-material-text-field>
      </div>
    </sc-feedback-inline-form-form-inputs><sc-feedback-inline-form-form-actions>
      <div class="scFeedbackInlineFormFormactionsroot"><sc-shared-material-button>
          <div class="scSharedMaterialbuttoncontainer" style="">
            <div class="scSharedMaterialbuttontouch-target" aria-hidden="true"></div><button class="scSharedMaterialbuttonroot scSharedMaterialbuttontext" role="button" type="button" aria-label="Cancel feedback" aria-haspopup="false"
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INACTIVE GOOGLE ACCOUNT POLICY

A Google Account gives you Google-wide access to most Google products, such as
Google Ads, Gmail, and YouTube, using the same username and password.

An inactive Google Account is an account that has not been used within a 2-year
period. Google reserves the right to delete an inactive Google Account and its
activity and data if you are inactive across Google for at least two years.

This policy applies to your personal Google Account. This policy doesn't apply
to any Google Account that was set up for you through your work, school, or
other organization.

Google also reserves the right to delete data in a product if you are inactive
in that product for at least two years. This is determined based on each
product's inactivity policies.


HOW GOOGLE DEFINES ACTIVITY

A Google Account that is in use is considered active. Activity might include
these actions you take when you sign in or while you’re signed in to your Google
Account:

 * Reading or sending an email
 * Using Google Drive
 * Watching a YouTube video
 * Sharing a photo
 * Downloading an app
 * Using Google Search
 * Using Sign in with Google to sign in to a third-party app or service

Google Account activity is demonstrated by account and not by device. You can
take actions on any surface where you’re signed in to your Google Account, for
example, on your phone.

If you have more than one Google Account set up on your device, you’ll want to
make sure each account is used within a 2-year period.


WHAT HAPPENS WHEN YOUR GOOGLE ACCOUNT IS INACTIVE

When you don't use your Google Account within a 2-year period, it's then deemed
inactive, and all of its content and data can be deleted. Before this happens,
you have the opportunity to take action in your account when Google sends you:

 * Email notifications to your Google Account
 * Notifications to your recovery email, if any exists

Google products reserve the right to delete your data when your account has not
been used within that product for a 2-year period.

December 1, 2023 is the earliest a Google Account will be deleted due to this
policy.

Exceptions to this policy

A Google Account is considered active even if it has not been used within a
2-year period if one or more of these applies:

 * Your Google Account was used to make a purchase of a Google product, app,
   service, or subscription that is current or ongoing.
 * Your Google Account contains a gift card with a monetary balance.
 * Your Google Account owns a published application or game with ongoing, active
   subscriptions or active financial transactions associated with them. This
   might be a Google Account that owns an App on the Google Play store.
 * Your Google Account manages an active minor account with Family Link.
 * Your Google Account has been used to purchase a digital item, for example, a
   book or movie.

If you want to delete your account
You can delete your Google Account at any time. Learn more.
If you want to download the data from your account
You can export and download your data from the Google products you use, like
Gmail, Photos, and YouTube at any time. Learn more.
If you want to recover your account
If you changed your mind after deleting your Google Account, you might be able
to recover your account. Learn more.
If you want to put a hold on your account
You can temporarily suspend your Google Account. You might want to suspend your
account during military tours of duty, prison sentences, religious pilgrimage,
and so on. Learn more.
How to check your activity status
If you're not sure whether your Google Account is inactive, sign in to your
Google Account.

STILL NEED HELP?

If you still have issues or questions, you can ask the community.

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