perfumania.com
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23.227.38.32
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Submitted URL: http://enews.perfumania.com/q/11PxrNEdVVK0XTWsB7fyWZjjZE11icbhJtMZcOJcmFiaWVqb2JzQHlhaG9vLmNvbcOI6zjZ6CfRcr6L32UhcEinA3-kw2w
Effective URL: https://perfumania.com/pages/customer-service?trk_msg=S32NS3L36ROKD528H9GS5S6C3S&trk_contact=505INHS852SNJ3OMUMFP34RFS0...
Submission Tags: falconsandbox
Submission: On February 10 via api from US — Scanned from DE
Effective URL: https://perfumania.com/pages/customer-service?trk_msg=S32NS3L36ROKD528H9GS5S6C3S&trk_contact=505INHS852SNJ3OMUMFP34RFS0...
Submission Tags: falconsandbox
Submission: On February 10 via api from US — Scanned from DE
Form analysis 5 forms found in the DOM
GET /pages/search-results-page
<form action="/pages/search-results-page" method="get" class="search-bar" role="search">
<input type="hidden" name="type" value="product">
<label for="search-site-desk" class="visually-hidden">Search site:</label>
<input type="search" name="q" id="search-site-desk" placeholder="Search" class="input-group-field header-search__input snize-input-style" autocomplete="off" tabindex="0">
<span type="button" class="btn icon-search" tabindex="-1">
<img src="//cdn.shopify.com/s/files/1/0269/7763/2389/files/search.svg?v=13609996084511654662" alt="search">
</span>
</form>POST /contact#contact_form
<form method="post" action="/contact#contact_form" id="contact_form" accept-charset="UTF-8" class="contact-form"><input type="hidden" name="form_type" value="contact"><input type="hidden" name="utf8" value="✓">
<div id="contactFormWrapper">
<div class="form-group">
<label for="contactFormName">
<span> Your Name </span>
</label>
<input oninvalid="this.setCustomValidity('Please fill name field')" onchange="try{this.setCustomValidity('')}catch(e){}" type="text" id="contactFormName" name="contact[name]" autocapitalize="words" placeholder="" required=""
aria-required="true">
</div>
<div class="form-group">
<label for="contactFormPhone">
<span> Your Phone </span>
</label>
<input type="tel" name="contact[phone]" id="contactFormPhone" pattern="[0-9]*" placeholder="">
</div>
<div class="form-group">
<label for="contactFormEmail">
<span> Your Email </span>
<em aria-hidden="true">*</em>
</label>
<input oninvalid="this.setCustomValidity('Please fill email field')" onchange="try{this.setCustomValidity('')}catch(e){}" type="email" required="" aria-required="true" name="contact[email]" id="contactFormEmail" autocorrect="off"
autocapitalize="off" placeholder="">
</div>
<div class="form-group">
<label for="contactFormMessage">
<span> Your Comment </span>
<em aria-hidden="true">*</em>
</label>
<textarea oninvalid="this.setCustomValidity('Please fill comment field')" onchange="try{this.setCustomValidity('')}catch(e){}" required="" aria-required="true" rows="8" name="contact[body]" id="contactFormMessage"
placeholder="Please leave your comment here"></textarea>
</div>
<input type="submit" class="btn" value="Submit">
</div>
</form>POST /account/login
<form method="post" action="/account/login" id="customer_login" accept-charset="UTF-8" data-login-with-shop-sign-in="true" tabindex="-1"><input type="hidden" name="form_type" value="customer_login"><input type="hidden" name="utf8" value="✓"><input
type="hidden" name="return_to" value="/">
<h4 class="title" role="heading" aria-level="2" id="dailog_label">SIGN IN</h4>
<div class="form_des">Already have an account? Sign in for a more personalized experience</div>
<div class="form-group">
<input oninvalid="this.setCustomValidity('Please fill email field')" onchange="try{this.setCustomValidity('')}catch(e){}" type="email" value="" aria-required="true" required="" placeholder=" " name="customer[email]" id="customer_email">
<label for="customer_email">
<span> Email Address </span>
<em aria-hidden="true">*</em>
</label>
</div>
<div class="form-group">
<input oninvalid="this.setCustomValidity('Please fill password field')" onchange="try{this.setCustomValidity('')}catch(e){}" type="password" value="" aria-required="true" required="" name="customer[password]" placeholder=" "
id="customer_password">
<label for="customer_password">
<span> Password </span>
<em aria-hidden="true">*</em>
</label>
</div>
<div class="cm-for-pass-wrap">
<a href="#" class="cm-for-pass" onclick="showRecoverPasswordForm();return false;">
Forgot your password?
</a>
</div>
<div class="action-btn">
<input type="submit" class="btn" value="Continue">
</div>
</form>POST /account/recover
<form method="post" action="/account/recover" accept-charset="UTF-8"><input type="hidden" name="form_type" value="recover_customer_password"><input type="hidden" name="utf8" value="✓">
<div class="form-group">
<h4 class="title">Reset password</h4>
<div class="form_des1"> To have your password reset, enter your email address below. We will then send an email containing a link to reset your password. </div>
<div class="form-grp">
<input oninvalid="this.setCustomValidity('Please fill email field')" onchange="try{this.setCustomValidity('')}catch(e){}" type="email" value="" aria-required="true" required="" name="email" id="recover-email" placeholder=" ">
<label for="recover-email" class="recover-email"> Email </label>
</div>
</div>
<div class="action-btn">
<input type="submit" class="btn" value="Submit">
<div class="d-flex justify-content-center mt-2">
<span class="or_text"> or </span>
<a class="cancel_text" href="#" onclick="hideRecoverPasswordForm();return false;">
Cancel
</a>
</div>
</div>
<div class="don">Still Having Trouble?</div>
<div class="don2"> If you’re unable to reset your password, please call <span><a href="#" class="decoration">1 (866) 557-2368</a></span> or email <span><a href="#" class="decoration">customer.service@perfumania.com </a></span>Customer Service at
for assistance. </div>
</form>POST /account
<form method="post" action="/account" id="create_customer" accept-charset="UTF-8" data-login-with-shop-sign-up="true"><input type="hidden" name="form_type" value="create_customer"><input type="hidden" name="utf8" value="✓"><input type="hidden"
name="return_to" value="/">
<div class="form-group">
<input oninvalid="this.setCustomValidity('Please fill First Name field')" onchange="try{this.setCustomValidity('')}catch(e){}" required="" aria-required="true" type="text" value="" placeholder=" " name="customer[first_name]" id="first_name">
<label for="first_name">
<span> First Name </span>
<em aria-hidden="true">*</em>
</label>
</div>
<div class="form-group">
<input type="text" value="" placeholder=" " name="customer[last_name]" id="last_name">
<label for="last_name">
<span> Last Name </span>
</label>
</div>
<div class="form-group"><input oninvalid="this.setCustomValidity('Please fill mobile number field')" onchange="try{this.setCustomValidity('')}catch(e){}" type="text" value="" placeholder=" " pattern="[0-9]{3}[0-9]{3}[0-9]{4}" maxlength="10"
title="Ten digits code [8888888888]" required="" name="customer[note][phone number]" id="phone">
<label for="phone">
<span> Mobile Number </span>
<em aria-hidden="true">*</em>
</label>
</div>
<div class="form-group">
<input oninvalid="this.setCustomValidity('Please fill email field')" onchange="try{this.setCustomValidity('')}catch(e){}" required="" aria-required="true" type="email" value="" placeholder=" " name="customer[email]" id="email">
<label for="email">
<span> Email </span>
<em aria-hidden="true">*</em>
</label>
</div>
<div class="form-group">
<input oninvalid="this.setCustomValidity('Please fill password field')" onchange="try{this.setCustomValidity('')}catch(e){}" required="" aria-required="true" type="password" value="" placeholder=" " name="customer[password]" id="create_password">
<label for="create_password">
<span> Password </span>
<em aria-hidden="true">*</em>
</label>
</div>
<div class="form-user-consent" role="group" aria-labelledby="register-form-join-loyalty-label">
<p id="register-form-join-loyalty-label" class="rewradiotext">Join Perfumania Rewards Program</p>
<div class="radiobtngrp">
<div class="radiobtnrew">
<input type="radio" id="rewprogyes" name="rewprog" value="yes">
<label for="rewprogyes"> Yes</label>
</div>
<div class="radiobtnrew">
<input type="radio" id="rewprogno" name="rewprog" value="no">
<label for="rewprogno"> No</label>
</div>
<input type="hidden" name="customer[tags]" value="Loyalty Pending" disabled="">
</div>
</div>
<input type="hidden" name="customer[accepts_marketing]" value="true">
<div class="action-btn">
<input type="submit" value="Create an Account" class="btn btn-padd42" id="customer-reg-sub" data-reward-join="">
</div>
</form>Text Content
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1. Home
2. Customer Service
NEED TO GET IN TOUCH?
Contact our Customer Service Department with any questions or comments.
Business hours:
Monday through Friday
From 9:00 a.m. to 5:00 p.m. (EST)
excluding holidays
WAYS TO CONTACT US:
By Phone
1 (866) 557-2368
By Email
customer.service@perfumania.com
Live chat:
Monday through Friday
from 9:00 a.m. to 5:00 p.m. (EST) Chat now or leave a message
Address:
Customer Service Department
11920 Miramar Parkway
Miramar, FL 33025
In Store:
Stop by any one of our Retail Store locations to get expert fragrance
assistance. Find a store near you!
FAQ’S
QUESTION
DOES PERFUMANIA.COM SELL IMITATION BRANDS, OLD AND OR USED PRODUCTS?
Perfumania.com does not carry or sell any imitations, old, or used items. All of
our products are the same quality you would expect to find at the leading
department stores.
QUESTION
CAN PERFUMANIA.COM MAIL CUSTOMER ORDERS TO A PERFUMANIA RETAIL STORE FOR PICKUP?
Perfumania.com does not carry or sell any imitations, old, or used items. All of
our products are the same quality you would expect to find at the leading
department stores.
QUESTION
HOW IS IT THAT PERFUMANIA.COM IS ABLE TO CARRY CERTAIN ITEMS THAT CANNOT BE
OBTAINED ANYWHERE ELSE?
Traditional retail stores are restricted in the variety of items they are able
to stock, because they are catering to a specific demographic area. However,
Perfumania.com has a much more efficient inventory model that makes it cost
effective for us to carry a much wider variety of products targeting all kinds
of niche customer demands.
QUESTION
IS THE WEB SITE SECURE?
Ensuring secure online purchasing is a vital part of our commitment to honor
your privacy. The Perfumania.com site utilizes SSL (Secure Socket Layer) to
protect your personal information, including credit card numbers. SSL is used in
order to encrypt all personal information, including your name and credit card
information, so that it can't be read while being transferred from your web
browser to our Internet site. All pages on the site that require our customers
to enter sensitive information are protected with SSL. Other pages that do not
require you entering personal information do not need to be protected.
Read All FAQ’s
Frequently Asked Questions
CONTACT FORM
Your Name
Your Phone
Your Email *
Your Comment *
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Stores
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Support
Talk to our online support
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America's Largest Discount Fragrance Retailer Perfumania specializes in the sale
of genuine designer fragrances and related gifts and accessories for men, women
and children.
PRODUCTS
* Women's Fragrances
* Men's Fragrances
* Gift Sets
* Beauty
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COMPANY
* About Us
* Store Locator
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HELP + INFO
* Shipping and Returns
* Loyalty Program
* Privacy Policy
* Terms Of Use
* Customer Service
* Careers
* Accessibility Statement
* Promo Disclaimer
* Terms of service - none
* Refund Policy - none
Also of Interest:
* Store Locator
* Shipping and Returns
* Return Policy
* Follow us on Facebook
* Follow us on Instagram
*
*
*
*
*
*
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