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Text Content

YOU ARE ON YOUR WAY TO STARTING CRICKET DEBT COUNSELING

Cricket Debt Counseling is for individuals or married couples that are
considering filing for bankruptcy protection or for those that want a better
understanding of their current financial situation. The counseling is required
in order to file for bankruptcy.

Get Started
 * About
 * FAQ
 * Contact

 * Attorney

 * Log In
 * Sign Up

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CRICKET DEBT COUNSELING

Credit counseling session that is required for individuals or couples to be
eligible to file for bankruptcy protection.

$24

Start Counseling


FORGET SOMETHING?

It's hard to keep track of all your financial info. That's why we've partnered
with Experian. Now you can see all your debts in one place, so you'll be totally
ready for your counseling session.



Get My Report





One Clear Goal


HELPING YOU RESTART AND FLOURISH

You will be treated with kindness and dignity. We honor all those with whom we
have contact with empathy and understanding. It sets the stage for you to thrive
once again. To flourish.


ABOUT CRICKET DEBT?

Cricket Debt Counseling was started by former bankruptcy attorneys to provide
unbiased and accurate credit counseling information to individuals seeking
bankruptcy protection.

Cricket Debt Counseling is a non-profit, tax exempt 501(c)(3) organization
approved by the United States Trustees as a Nonprofit Budget and Credit
Counseling Agency in every Judicial District in its jurisdiction, Alabama, and
North Carolina.† Cricket Debt offers the credit counseling required by
§109(h)(1) of the Bankruptcy Code as a prerequisite to filing for individual
debtor bankruptcy protection.

Cricket Debt does not offer Debt Management Plans, and Cricket Debt is not
affiliated with any bank, credit card company, collection agency, or credit
counseling agency.

Cricket Debt has no vested financial interest in the outcome of counseling, and
will always present an unbiased viewpoint concerning the relative benefits and
disadvantages associated with debt management plans versus personal
bankruptcies. No agenda will ever color Cricket Debt's advice.

Cricket Debt provides its services without regard to a client's ability to pay.
Debtors who cannot afford the counseling fee may request a waiver from Cricket
Debt.

† Approved to issue certificates in compliance with the Bankruptcy Code.
Approval does not endorse or assure the quality of an Agency's services.

"Cricket Debt has one clear goal, to help you restart and flourish.

Clients who find themselves in financial distress come to us for help. If you
are thinking of bankruptcy, our Budget and Credit Counseling is the first step
to turning things around. To restart.

You will be treated with kindness and dignity. We honor all those with whom we
have contact with empathy and understanding. It sets the stage for you to thrive
once again. To flourish.

These are our values, our purpose, our singular goal."

Brian Sunderland
Executive Director

Learn More About Us

Sign Up


PRE-DISCHARGE DEBTOR EDUCATION

$20

Already filed for bankruptcy and have been assigned a case number? You probably
need to take the Debtor Education counseling.

Sometimes called financial management counseling, pre-discharge counseling, or
the second counseling.

Sign Up

Solid Start Financial offers the debtor education counseling required after you
have filed bankruptcy, and before your bankruptcy case may be discharged.

--------------------------------------------------------------------------------

Start this counseling session only if you have already filed for bankruptcy and
have your bankruptcy case number assigned by the Court.


FREQUENTLY ASKED QUESTIONS


QUESTIONS ABOUT THE COUNSELING

HOW LONG DOES THE COUNSELING TAKE?

On average, it takes clients between 60-90 minutes to complete the counseling
process.

I NEED HELP FINISHING THE COUNSELING. WHEN WILL A COUNSELOR BE ABLE TO ASSIST
ME?

Web counseling is not a real-time interaction with your counselor. You will need
to periodically check your account for messages.
You can also call 866-719-0400 to complete counseling over the phone, Monday -
Friday, between the hours of 6 am - 6 pm Pacific Time.

I COMPLETED COUNSELING BUT I DID NOT GET MY CERTIFICATE, WHERE IS IT?

If you are certain that you completed the entire counseling session, be sure to
check your spam/junk mail folder in case your certificate was filtered by your
email provider. Keep in mind you can also view/print your certificate by logging
into your Cricket Debt Counseling account.

My Horizon Today Clients:
You and your attorney will have access to your certificate from within your
account at My Horizon Today.

WILL MY PROGRESS BE SAVED IF I TAKE A BREAK?

The website will save your progress and any data you enter as long as you hit
the "next" button before you walk away. If you leave the page without hitting
that button first, you might time out and lose anything you have typed on that
page.

HOW LONG IS MY CERTIFICATE VALID?

Credit counseling certificates are issued through the U.S. Trustees and are
valid for 180 days. If your certificate has expired we are unable to change the
date for you and you will need to take counseling again to get a valid
certificate

My Horizon Today Clients:
You will need to contact your attorney and ask him/her to submit a new order to
retake the counseling within My Horizon Today.

WILL MY ATTORNEY GET A COPY OF MY CERTIFICATE?

If you provide an attorney code or your attorney’s contact information (email
address or fax number) before your counseling is completed, your certificate
will be sent to your attorney upon completion of your counseling.

My Horizon Today Clients:
You and your attorney will have access to your certificate from within your
account at My Horizon Today



MY SPOUSE IS NOT ON MY ACCOUNT AND HE/SHE NEEDS TO TAKE COUNSELING. HOW CAN THEY
BE ADDED?

To add your spouse to your account, please go to the Account Info screen, scroll
to the bottom and click on the red link that says “Add a spouse to your account”
and follow the prompts.

Once your spouse is added they will need to log into the account to take the
counseling on their own.

My Horizon Today Clients:
Please contact My Horizon Today at 866-218-1003 ext. 1 to have your spouse added
to your account. Once added, your spouse will need to log into the account to
take the counseling on their own.

MY SPOUSE AND I COMPLETED COUNSELING TOGETHER BUT ONLY ONE CERTIFICATE WAS
ISSUED. WHERE IS THE OTHER CERTIFICATE?

Even though you may have read through the counseling material together, please
keep in mind that you will both need to complete the one-on-one counseling
separately in order to receive your certificates.

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HAVE A QUESTION NOT FOUND IN OUR FREQUENTLY ASKED QUESTIONS?
LET US HELP YOU!

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Last Name
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Connecticut Delaware District of Columbia Florida Georgia Guam Hawaii Idaho
Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts
Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire
New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon
Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee
Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
Phone
Email
Message
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© 2005-2024 All Rights Reserved | Privacy Policy

Web Counseling
6 am - 11 pm Pacific Time (9 am - 2 am Eastern) - Monday through Friday
Noon - 11 pm Pacific Time (3 pm - 2 am Eastern) - Saturday & Sunday

Telephone Counselors
7 am - 5 pm Pacific Time (10 am - 8 pm Eastern) - Monday through Friday
866-719-0400