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Got it! We uses cookies to ensure you get the best experience on our website, and for general site use analytics. We store no personally identifying information. Cookie info Cookie Consent plugin for the EU cookie law We're Hiring! HOME ENERGY AFFORDABILITY LINE Call 0800 448 0721 9-5, Monday-Friday for advice and support with your home energy costs. skip to navigation menu skip to main page content * Home * About * How Citizens Advice Works * Meet The Team * Partnerships * Support Us * Photo Gallery * Annual Report + * Services * Advice Column * Web Chat * Benefits Advice * Consumer Advice * Debt & Money Advice * Energy Advice * Family Advice * Health Advice * Housing Advice * Immigration Advice * Law & Courts Advice * Work Advice + * Campaigns * Campaigns Overview + * Volunteering * About Volunteering * Why Volunteer * What Volunteers Do * New Volunteer Quiz + * News * Jobs * Job Vacancies + * Contact * Donate! * How Did We Do? + * Search The Site * Telephone: * Refernet:Self Referral * Donate: Donate * Volunteer: Volunteer * Search: * Home * About * How Citizens Advice Works * Meet The Team * Partnerships * Support Us * Photo Gallery * Annual Report * Services * Advice Column * Web Chat * Benefits Advice * Consumer Advice * Debt & Money Advice * Energy Advice * Family Advice * Health Advice * Housing Advice * Immigration Advice * Law & Courts Advice * Work Advice * Campaigns * Campaigns Overview * Volunteering * About Volunteering * Why Volunteer * What Volunteers Do * New Volunteer Quiz * News * Jobs * Job Vacancies * Contact * Donate! * How Did We Do? * Search The Site NEED ADVICE? GET HELP HERE CITIZENS ADVICE NEWCASTLE PROVIDING FREE, CONFIDENTIAL, INDEPENDENT AND IMPARTIAL ADVICE TO PEOPLE IN THE CITY. Citizens Advice Newcastle is a local charity. We have been helping local people since 1939. All our advice is free, confidential and independent. Contact us Freephone, e-mail, webchat, text messaging and at our Walk-In centre at City Library. Our team of specially trained staff and volunteers offer advice on almost any issue - including money, debt, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services. Our Walk-In advice centre sessions are open 10 - 12, Monday - Friday. No appointment needed. We are currently short of volunteer advisors, so our services are restricted. HOW TO GET HELP CALL 0808 278 7823 SELF REFERRAL SELF HELP -------------------------------------------------------------------------------- Contact Us Today LATEST NEWS 20 Mar 2023 HOME ENERGY ADVISER/TRAINEE Citizens Advice Newcastle is seeking to appoint an experienced advisor for this home energy project working in partnership with Northern Powergrid. Read This Article Read More News CAMPAIGNS CAMPAIGNING FOR CHANGES IN POLICIES AND SERVICES. Citizens Advice Newcastle make a record of every inquiry brought to us. This adds up to a huge wealth of information about the problems people experience. We work proactively to prevent similar problems happening to others. Find Out More BECOME A VOLUNTEER COULD YOU JOIN US? Citizens Advice Newcastle are always looking for enthusiastic and committed new volunteers. Volunteering with us is a great way to use your skills and experience to help others. You will learn new things every day, make new friends and be part of a great team. Volunteer Today HOW ARE WE DOING? COMMENTS, COMPLIMENTS & COMPLAINTS We value your feedback and it helps us to keep improving. Please tell us if we've provided great service, if you have any suggestions for improvements, or, if you're unhappy with our services. Give feedback here skip to navigation menu skip to main page content ADVICE SERVICES * Advice Column * Web Chat * Benefits Advice * Consumer Advice * Debt & Money Advice * Energy Advice * Family Advice * Health Advice * Housing Advice * Immigration Advice * Law & Courts Advice * Work Advice CONTACT US * Citizens Advice Newcastle 4th Floor, City Library, Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX * Telephone: 0808 278 7823 * Self Referral: Click here to make a self referral * Online Advice: Click here for web chat * Make A Donation: Paypal Local Giving Text NCAB01 + £amount to 70070 (eg To donate £5 text 'NCAB01 £5') WALK-IN SESSIONS OpenClose Mon10am12pm Tue10am12pm Wed10am12pm Thu10am12pm Fri10am12pm SatClosed SunClosed ADVICE LINE Monday-Friday: 10am-4pm 0808 278 7823 WHERE TO FIND US Get Directions ©2004-2023 Citizens Advice Newcastle. All rights reserved. Registered Address: 4th Floor, City Library, Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX. Registered in England number: 2114435. Registered under the Charities Act number: 1135396. Authorised and regulated by the Financial Conduct Authority FRN: 617674 Disclaimer & Copyright | Privacy & Cookies | Partnerships | Support Us | Site Map