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HOME ENERGY AFFORDABILITY LINE

Call 0800 448 0721 9-5, Monday-Friday for advice and support with your home
energy costs. 

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 * Home
 * About
   * How Citizens Advice Works
   * Meet The Team
   * Partnerships
   * Support Us
   * Photo Gallery
   * Annual Report
 * Services
   * Advice Column
   * Web Chat
   * Benefits Advice
   * Consumer Advice
   * Debt & Money Advice
   * Energy Advice
   * Family Advice
   * Health Advice
   * Housing Advice
   * Immigration Advice
   * Law & Courts Advice
   * Work Advice
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   * Campaigns Overview
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NEED ADVICE?

GET HELP HERE


CITIZENS ADVICE NEWCASTLE


PROVIDING FREE, CONFIDENTIAL, INDEPENDENT AND IMPARTIAL ADVICE TO PEOPLE IN THE
CITY.

Citizens Advice Newcastle is a local charity.  We have been helping local people
since 1939.   All our advice is free, confidential and independent.  Contact us 
Freephone, e-mail, webchat, text messaging and at our Walk-In centre at City
Library.

Our team of specially trained staff and volunteers offer advice on almost any
issue - including money, debt, benefits, housing, immigration, employment,
consumer issues, family problems, social care and health services. Our Walk-In
advice centre sessions are open 10 - 12,  Monday - Friday.  No appointment
needed.  We are currently short of volunteer advisors, so our services are
restricted.


HOW TO GET HELP

CALL 0808 278 7823

SELF REFERRAL

SELF HELP

--------------------------------------------------------------------------------

Contact Us Today


LATEST NEWS

20 Mar 2023


HOME ENERGY ADVISER/TRAINEE

Citizens Advice Newcastle is seeking to appoint an experienced advisor for this
home energy project working in partnership with Northern Powergrid.

Read This Article

Read More News


CAMPAIGNS


CAMPAIGNING FOR CHANGES IN POLICIES AND SERVICES.

Citizens Advice Newcastle make a record of every inquiry brought to us. This
adds up to a huge wealth of information about the problems people experience. We
work proactively to prevent similar problems happening to others.

Find Out More


BECOME A VOLUNTEER


COULD YOU JOIN US?

Citizens Advice Newcastle are always looking for enthusiastic and committed new
volunteers. Volunteering with us is a great way to use your skills and
experience to help others. You will learn new things every day, make new friends
and be part of a great team.

Volunteer Today


HOW ARE WE DOING?


COMMENTS, COMPLIMENTS & COMPLAINTS

We value your feedback and it helps us to keep improving. Please tell us if
we've provided great service, if you have any suggestions for improvements, or,
if you're unhappy with our services.

Give feedback here

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ADVICE SERVICES

 * Advice Column
 * Web Chat
 * Benefits Advice
 * Consumer Advice
 * Debt & Money Advice
 * Energy Advice
 * Family Advice
 * Health Advice
 * Housing Advice
 * Immigration Advice
 * Law & Courts Advice
 * Work Advice

CONTACT US

 * Citizens Advice Newcastle
   4th Floor, City Library, Charles Avison Building, 33 New Bridge Street West,
   Newcastle upon Tyne, NE1 8AX
 * Telephone:
   0808 278 7823
 * Self Referral:
   Click here to make a self referral
 * Online Advice:
   Click here for web chat
 * Make A Donation:
   Paypal
   Local Giving
   Text NCAB01 + £amount to 70070
   (eg To donate £5 text 'NCAB01 £5')

WALK-IN SESSIONS

  OpenClose Mon10am12pm Tue10am12pm Wed10am12pm Thu10am12pm Fri10am12pm
SatClosed SunClosed

ADVICE LINE

Monday-Friday: 10am-4pm
0808 278 7823

WHERE TO FIND US

Get Directions

©2004-2023 Citizens Advice Newcastle. All rights reserved.
Registered Address: 4th Floor, City Library, Charles Avison Building, 33 New
Bridge Street West, Newcastle upon Tyne, NE1 8AX. Registered in England number:
2114435. Registered under the Charities Act number: 1135396. Authorised and
regulated by the Financial Conduct Authority FRN: 617674

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