frontier.com
Open in
urlscan Pro
2001:1960:10f:2:0:f:7:2
Public Scan
Submitted URL: http://frontier.com/
Effective URL: https://frontier.com/
Submission: On August 24 via api from IE
Effective URL: https://frontier.com/
Submission: On August 24 via api from IE
Form analysis
3 forms found in the DOM<form id="search-header-form" accept-charset="utf-8" ng-submit="submit($event)" class="gsc-search-box gsc-search-box-tools ng-pristine ng-valid">
<table cellspacing="0" cellpadding="0" class="gsc-search-box">
<tbody>
<tr>
<td class="gsc-input">
<div id="gsc-iw-id1" class="gsc-input-box">
<table id="gs_id50" style="width: 100%; padding: 0px;" cellspacing="0" cellpadding="0" class="gstl_50">
<tbody>
<tr>
<td id="gs_tti50" class="gsib_a"><input id="gsc-i-id1" ng-model="queryTerm" autocomplete="off" type="text" size="10" name="search" title="Search Frontier..." x-webkit-speech="" x-webkit-grammar="builtin:search" lang="en" dir="ltr"
spellcheck="false" style="width: 100%; padding: 0px 10px; border: none; margin: -0.0625em 0px 0px; height: auto; outline: none;" class="gsc-input ng-pristine ng-untouched ng-valid ng-empty" placeholder="Search Frontier..."
data-di-id="#gsc-i-id1"></td>
<td class="gsib_b">
<div id="gs_st50" dir="ltr" class="gsst_b"><a href="javascript:void(0)" style="display: none;" class="gsst_a" data-di-id="#gen_x"><span id="gs_cb50" class="gscb_a">x</span></a></div>
</td>
</tr>
</tbody>
</table>
</div><input id="bgresponse" type="hidden" name="bgresponse" data-di-id="#bgresponse">
</td>
<td style="width: 1%" class="gsc-search-button"><input type="image" src="/img/searchIcon.png" title="search" class="gsc-search-button gsc-search-button-v2" data-di-id="#gen_gsc-Search-Button"></td>
<td class="gsc-clear-button">
<div title="clear results" class="gsc-clear-button"> </div>
</td>
</tr>
<tr>
<td><!--#autocomplete--></td><input type="hidden" name="sp_cs" value="UTF-8" data-di-id="#gen_uTF-8">
</tr>
</tbody>
</table>
</form>
Name: formOrder —
<form name="formOrder" role="form" novalidate="novalidate" class="ng-pristine ng-valid ng-valid-maxlength">
<div id="account-orders" class="container-fluid nopad-right row widget">
<!-- ngIf: !sessionState.frontierId -->
<div ng-if="!sessionState.frontierId" ng-controller="AccountOrdersController" class="ng-scope">
<p class="title hr-line-title "><span>Check Your Order Status</span></p>
<div class="row">
<div class="col-xs-12 col-sm-12 col-lg-5 col-lg-push-0 no-border">
<div class="form-group-widget">
<label class="control-label">Order Number</label>
<div>
<input id="orderNumber" type="text" ng-model="orderNumber" class="form-control ng-pristine ng-untouched ng-valid ng-empty" data-di-id="#orderNumber">
</div>
</div>
<div class="form-group-widget">
<label class="control-label">Service Address Zip Code</label>
<div>
<input id="zipCode" type="text" ng-model="zipCodeOrder" class="form-control ng-pristine ng-untouched ng-valid ng-empty" data-di-id="#zipCode">
</div>
</div>
<div class="form-group-widget">
<label class="control-label">Last Name or Business Name</label>
<div>
<input id="lastName" type="text" maxlength="15" ng-model="lastNameOrder" class="form-control ng-pristine ng-untouched ng-valid ng-empty ng-valid-maxlength" data-di-id="#lastName">
</div>
</div>
</div>
<div class="col-xs-12 col-sm-4 col-lg-6 col-lg-pull-0 no-border">
<div class="row">
<div class="col-lg-2">
</div>
<div class="col-lg-6 searchRight">
<div class="row order-image">
<!-- ngIf: ((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder)) -->
<div class="hidden-xs ng-scope" ng-if="((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder))">
<img style="float:left;" class="img-responsive" src="/~/media/Home/Images/Home Links/Home Links Images/New_OrderStatus.ashx" alt="/~/media/Home/Images/Home Links/Home Links Images/New_OrderStatus.ashx">
</div><!-- end ngIf: ((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder)) -->
</div>
<div class="row">
<!-- ngIf: !((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder)) -->
</div>
<!-- ngIf: ((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder)) -->
<div ng-if="((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder))" class="ng-scope">
<div style="margin-top:35px"></div>
</div><!-- end ngIf: ((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder)) -->
<div class="form-group pull-left">
<button id="btnSearch" type="button" ng-click="displayAccountOrdersSearchHome(accountNumber, orderNumber, lastNameOrder, zipCodeOrder);accountNumber=null"
ng-disabled="formOrder.$invalid || ((!accountNumber) && (!orderNumber || !lastNameOrder || !zipCodeOrder))" class="btn btn-primary btn-search pull-right" disabled="disabled"
data-di-id="#btnSearch"><i ng-show="busy" class="fa fa-spinner fa-spin fa-lg ng-hide"></i><span ng-show="busy" style="padding-right:10px" class="ng-hide"></span>Check Status</button>
</div>
</div>
</div>
</div>
</div>
</div><!-- end ngIf: !sessionState.frontierId -->
<!-- ngIf: sessionState.frontierId -->
</div>
</form>
Name: frmScheduleCallback —
<form role="form" novalidate="" name="frmScheduleCallback" id="frmScheduleCallback" class="frmScheduleCallback ng-pristine ng-valid-mask ng-invalid ng-invalid-required">
<div class="callback-form-grid" ng-show="!vm.fisnishedWithForm">
<div class="panel-group" id="accordion_schedule_call" role="tablist" aria-multiselectable="true">
<!-- ngIf: !retention && finishedLoading --><category-support-type-wizard type-of-selection="schedulecallback" ng-if="!retention && finishedLoading" first-step-indicator="Model.StepsDetailsData.FirstStepIndicator"
second-step-indicator="Model.StepsDetailsData.SecondStepIndicator" third-step-indicator="Model.StepsDetailsData.ThirdStepIndicator" fourth-step-indicator="Model.StepsDetailsData.FourthStepIndicator"
first-step="Model.StepsDetailsData.FirstStepName" second-step="Model.StepsDetailsData.SecondStepName" third-step="Model.StepsDetailsData.ThirdStepName" fourth-step="Model.StepsDetailsData.FourthStepName"
class="ng-scope ng-isolate-scope"><!-- CategorySupportTypeWizard.html -->
<div class="panel panel-custom box-shadow-for-rectangle">
<div class="panel-heading panel-heading-schedulecallback" role="tab" id="headingOne-schedulecallback">
<div class="panel-title current-step" data-toggle="collapse" data-target="#collapseOne-schedulecallback" ng-class="{'current-step':!vm.contactus_bus_type_model}">
<div class="col-xs-11" ng-class="{'step-selected-col':vm.contactus_bus_type_model}">
<div ng-class="{'step-selected':vm.contactus_bus_type_model,'padding-30-desk-20-mob':!vm.contactus_bus_type_model}" class="padding-30-desk-20-mob">
<span class="noPadding step ng-binding">
<!-- ngIf: vm.contactus_bus_type_model --> Step 1: </span>
<!-- ngIf: !vm.firstselectedtext --><span class="noPadding step-description ng-binding ng-scope" ng-if="!vm.firstselectedtext"> Please select Residential or Business </span><!-- end ngIf: !vm.firstselectedtext -->
<!-- ngIf: vm.firstselectedtext -->
</div>
</div>
<div class="vertical-center-div div-plus-minus">
<i class="fa fa-minus category-wizard-icon pull-right"></i>
</div>
</div>
</div>
<div id="collapseOne-schedulecallback" class="panel-collapse collapse in" role="tabpanel" aria-labelledby="headingOne-schedulecallback">
<div class="panel-body panel-body-schedulecallback animated zoomIn">
<div class="well">
<div class="control-group">
<div class="controls">
<!-- ngRepeat: firstStepItem in vm.firstStepArray -->
<div class="first_step_radio_grid radio_grid ng-scope" ng-repeat="firstStepItem in vm.firstStepArray">
<input type="radio" id="schedulecallback-904C7330-CB03-4D69-8221-E77E6924ABF9" name="contactus_bus_type" selected-id="904C7330-CB03-4D69-8221-E77E6924ABF9" selected-text="Residential" ng-click="vm.handleFirstStepClick($event)"
ng-model="vm.contactus_bus_type_model" value="Residential" class="ng-pristine ng-untouched ng-valid ng-empty" data-di-id="#schedulecallback-904C7330-CB03-4D69-8221-E77E6924ABF9">
<label for="schedulecallback-904C7330-CB03-4D69-8221-E77E6924ABF9">
<span ng-bind-html="firstStepItem.text" class="category-txt-replace ng-binding">Residential</span>
</label>
<div class="check">
<div class="inside"></div>
</div>
</div><!-- end ngRepeat: firstStepItem in vm.firstStepArray -->
<div class="first_step_radio_grid radio_grid ng-scope" ng-repeat="firstStepItem in vm.firstStepArray">
<input type="radio" id="schedulecallback-8BFAD376-80EE-4AEA-96C7-4710DA9DDAD2" name="contactus_bus_type" selected-id="8BFAD376-80EE-4AEA-96C7-4710DA9DDAD2" selected-text="Business" ng-click="vm.handleFirstStepClick($event)"
ng-model="vm.contactus_bus_type_model" value="Business" class="ng-pristine ng-untouched ng-valid ng-empty" data-di-id="#schedulecallback-8BFAD376-80EE-4AEA-96C7-4710DA9DDAD2">
<label for="schedulecallback-8BFAD376-80EE-4AEA-96C7-4710DA9DDAD2">
<span ng-bind-html="firstStepItem.text" class="category-txt-replace ng-binding">Business</span>
</label>
<div class="check">
<div class="inside"></div>
</div>
</div><!-- end ngRepeat: firstStepItem in vm.firstStepArray -->
</div>
</div>
</div>
</div>
</div>
</div>
<div class="panel panel-custom box-shadow-for-rectangle">
<div class="panel-heading panel-heading-schedulecallback" role="tab" id="headingTwo-schedulecallback">
<div class="panel-title" data-toggle="" data-target="#collapseTwo-schedulecallback" ng-class="{'current-step':(vm.contactus_bus_type_model && !vm.contactus_svc_type_model)}">
<div class="col-xs-11" ng-class="{'step-selected-col':vm.contactus_svc_type_model}">
<div ng-class="{'step-selected':vm.contactus_svc_type_model,'padding-30-desk-20-mob':!vm.contactus_svc_type_model}" class="padding-30-desk-20-mob">
<span class="noPadding step ng-binding">
<!-- ngIf: vm.contactus_svc_type_model --> Step 2: </span>
<!-- ngIf: !vm.secondselectedtext --><span class="noPadding step-description ng-binding ng-scope" ng-if="!vm.secondselectedtext"> Select your service </span><!-- end ngIf: !vm.secondselectedtext -->
<!-- ngIf: vm.secondselectedtext -->
</div>
</div>
<div class="vertical-center-div div-plus-minus">
<i class="fa category-wizard-icon pull-right fa-plus"></i>
</div>
</div>
</div>
<div id="collapseTwo-schedulecallback" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwo-schedulecallback">
<div class="panel-body panel-body-schedulecallback animated zoomOut" ng-class="{'zoomIn': vm.contactus_bus_type_model,'zoomOut': !vm.contactus_bus_type_model}">
<div class="well">
<div class="control-group">
<div class="controls">
<!-- ngRepeat: secondStepItem in vm.secondStepArray -->
</div>
<!-- ngIf: vm.showNextButtonOnSecond -->
</div>
</div>
</div>
</div>
</div>
<div class="panel panel-custom box-shadow-for-rectangle" ng-show="!vm.showNextButtonOnSecond">
<div class="panel-heading panel-heading-schedulecallback" role="tab" id="headingThree-schedulecallback">
<div class="panel-title" data-toggle="" data-target="#collapseThree-schedulecallback" ng-class="{'current-step':(vm.contactus_svc_type_model && !vm.contactus_pdct_type_model)}">
<div class="col-xs-11" ng-class="{'step-selected-col':vm.contactus_pdct_type_model}">
<div ng-class="{'step-selected':vm.contactus_pdct_type_model,'padding-30-desk-20-mob':!vm.contactus_pdct_type_model}" class="padding-30-desk-20-mob">
<span class="noPadding step ng-binding" ng-class="{'step-selected':vm.contactus_pdct_type_model}">
<!-- ngIf: vm.contactus_pdct_type_model --> Step 3: </span>
<!-- ngIf: !vm.thirdselectedtext --><span class="noPadding step-description ng-binding ng-scope" ng-if="!vm.thirdselectedtext"> Select your product </span><!-- end ngIf: !vm.thirdselectedtext -->
<!-- ngIf: vm.thirdselectedtext -->
</div>
</div>
<div class="vertical-center-div div-plus-minus">
<i class="fa category-wizard-icon pull-right fa-plus"></i>
</div>
</div>
</div>
<div id="collapseThree-schedulecallback" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree-schedulecallback">
<div class="panel-body panel-body-schedulecallback animated zoomOut" ng-class="{'zoomIn': vm.contactus_svc_type_model ,'zoomOut': !vm.contactus_svc_type_model}">
<div class="well">
<div class="control-group">
<div class="controls">
<!-- ngRepeat: thirdStepItem in vm.thirdStepArray -->
</div>
<!-- ngIf: vm.showNextButtonOnThird -->
</div>
</div>
</div>
</div>
</div>
<div class="panel panel-custom box-shadow-for-rectangle" ng-show="!vm.showNextButtonOnSecond && !vm.showNextButtonOnThird">
<div class="panel-heading panel-heading-schedulecallback" role="tab" id="headingFour-schedulecallback">
<div class="panel-title" data-toggle="" data-target="#collapseFour-schedulecallback" ng-class="{'current-step':(vm.contactus_pdct_type_model && !vm.contactus_hlp_type_model)}">
<div class="col-xs-11" ng-class="{'step-selected-col':vm.contactus_pdct_type_model}">
<div ng-class="{'step-selected':vm.contactus_hlp_type_model,'padding-30-desk-20-mob':!vm.contactus_hlp_type_model}" class="padding-30-desk-20-mob">
<!--<div class="col-lg-1 col-md-2 col-xs-4 steps_no_selection noPadding" >
<i class="fa fa-check checkicon"></i>
</div>-->
<span class="noPadding step ng-binding" ng-class="{'step-selected':vm.contactus_hlp_type_model}">
<!-- ngIf: vm.contactus_hlp_type_model --> Step 4: </span>
<!-- ngIf: !vm.fourthselectedtext --><span class="noPadding step-description ng-binding ng-scope" ng-if="!vm.fourthselectedtext"> Select your support type </span><!-- end ngIf: !vm.fourthselectedtext -->
<!-- ngIf: vm.fourthselectedtext -->
</div>
</div>
<div class="vertical-center-div div-plus-minus">
<i class="fa category-wizard-icon pull-right fa-plus"></i>
</div>
</div>
</div>
<div id="collapseFour-schedulecallback" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFour-schedulecallback">
<div class="panel-body panel-body-schedulecallback animated zoomOut" ng-class="{'zoomIn': vm.contactus_pdct_type_model ,'zoomOut': !vm.contactus_pdct_type_model}">
<div class="well">
<div class="control-group">
<div class="controls">
<!-- ngRepeat: fourthStepItem in vm.fourthStepArray -->
</div>
<!-- ngIf: vm.showNextButtonOnFourth -->
</div>
</div>
</div>
</div>
</div>
</category-support-type-wizard><!-- end ngIf: !retention && finishedLoading -->
<!-- 5th step -->
<div class="panel panel-custom box-shadow-for-rectangle">
<div class="panel-heading panel-heading-schedulecallback" role="tab" id="headingFive-schedulecallback">
<div class="panel-title" data-toggle="" data-target="#collapseFive-schedulecallback" ng-class="{'current-step':(vm.alluserSelectedStepsArray && !(vm.EnableNextButtonClick))}">
<div class="col-xs-11" ng-class="{'step-selected-col':vm.EnableNextButtonClick}">
<div ng-class="{'step-selected':vm.EnableNextButtonClick,'padding-30-desk-20-mob':!(vm.EnableNextButtonClick)}" class="padding-30-desk-20-mob">
<span class="noPadding step ng-binding">
<!-- ngIf: vm.EnableNextButtonClick --> Step 5: </span>
<!-- ngIf: !(vm.EnableNextButtonClick) --><span class="noPadding step-description ng-binding ng-scope" ng-if="!(vm.EnableNextButtonClick)" ng-bind="Model.ScheduleCallBackPhoneNumerData.PreSelectionText">Please enter your phone
number</span><!-- end ngIf: !(vm.EnableNextButtonClick) -->
<!-- ngIf: vm.EnableNextButtonClick -->
</div>
</div>
<div class="vertical-center-div div-plus-minus">
<i class="fa category-wizard-icon pull-right fa-plus" ng-class="{'fa-minus': vm.alluserSelectedStepsArray ,'fa-plus': !vm.alluserSelectedStepsArray}"></i>
</div>
</div>
</div>
<div id="collapseFive-schedulecallback" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFive-schedulecallback">
<div class="panel-body panel-body-schedulecallback animated zoomOut" ng-class="{'zoomIn': vm.alluserSelectedStepsArray ,'zoomOut': !vm.alluserSelectedStepsArray}">
<div class="well">
<div class="control-group">
<div class="controls phone_number_well">
<!-- ngIf: vm.validationErrorPhoneNumber && vm.alluserSelectedStepsArray -->
<div class="row phone_number_title">
<div class="col-xs-12 ng-binding" ng-bind="Model.ScheduleCallBackPhoneNumerData.PhoneNumberDescription">A Frontier Representative will call you back.</div>
</div>
<div class="clearfix"> </div>
<div class="row phone_number_grid">
<div class="col-xs-10 col-sm-6 phone_number_column">
<div class="form-group phone-number" ng-class="{'has-error': vm.phoneNumberDirty && !vm.phoneNumberValid}">
<input id="schedule_phone" type="text" ng-keyup="vm.onPhoneNumberKeyup()" class="form-control ng-pristine ng-untouched ng-valid-mask ng-empty ng-invalid ng-invalid-required" ui-mask="999-999-9999"
ui-options="{clearOnBlur: false}" ng-model="vm.phoneNumber" required="" placeholder="___-___-____" data-di-id="#schedule_phone">
<span class="help-block ng-binding ng-hide" ng-show="vm.phoneNumberDirty && !vm.phoneNumberValid"></span>
</div>
</div>
<div class="col-xs-2 col-xs-6 validation_success">
<!-- ngIf: vm.EnableNextButtonClick -->
</div>
</div>
<div class="row phone_number_next_grid">
<div class="col-xs-10 col-sm-6 phone_number_column">
<span ng-click="vm.handleNextButtonClick()()" ng-class="{disabled: !vm.EnableNextButtonClick}" class="suibmit-request-button disabled">
<a ng-model="vm.PhoneNumberNextClick" class="title-link ng-pristine ng-untouched ng-valid ng-binding disabled ng-empty" ng-class="{disabled: !vm.EnableNextButtonClick}" ng-bind="Model.ScheduleCallBackPhoneNumerData.NextButtonText" data-di-id="#gen_next">Next</a>
</span>
</div>
</div>
<div class="clearfix"> </div>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- 6th step -->
<div class="panel panel-custom box-shadow-for-rectangle">
<div class="panel-heading panel-heading-schedulecallback" role="tab" id="headingSix-schedulecallback">
<div class="panel-title" data-toggle="" data-target="#collapsesix-schedulecallback" ng-class="{'current-step':(vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated && !vm.TimeZoneIsValidated)}">
<div class="col-xs-11" ng-class="{'step-selected-col':(vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated && !vm.TimeZoneIsValidated)}">
<div ng-class="{'step-selected':vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated,'padding-30-desk-20-mob':!(vm.TimeZoneIsValidated)}" class="padding-30-desk-20-mob">
<span class="noPadding step ng-binding">
<!-- ngIf: vm.TimeZoneIsValidated --> Step 6: </span>
<!-- ngIf: !vm.TimeZoneIsValidated --><span class="noPadding step-description ng-binding ng-scope" ng-if="!vm.TimeZoneIsValidated" ng-bind="Model.ScheduleCallBackPhoneNumerData.TimeZonePreSelectionText">Please select your time
zone</span><!-- end ngIf: !vm.TimeZoneIsValidated -->
<!-- ngIf: vm.TimeZoneIsValidated -->
</div>
</div>
<div class="vertical-center-div div-plus-minus">
<i class="fa category-wizard-icon pull-right fa-plus" ng-class="{'fa-minus':vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated ,'fa-plus': !(vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated && !vm.TimeZoneIsValidated)}"></i>
</div>
</div>
</div>
<div id="collapsesix-schedulecallback" class="panel-collapse collapse" ng-class="{'in': vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated}" role="tabpanel" aria-labelledby="headingSix-schedulecallback">
<div class="panel-body panel-body-schedulecallback animated zoomOut" ng-class="{'zoomIn': vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated ,'zoomOut': !(vm.alluserSelectedStepsArray && vm.PhoneNumberIsValidated)}">
<div class="well">
<div class="control-group">
<div class="controls">
<div class="row phone_number_title">
<div class="col-xs-12 ng-binding" ng-bind="Model.ScheduleCallBackPhoneNumerData.TimeZoneDescription">So we're sure to call you at the right time.</div>
</div>
<div class="clearfix"> </div>
<!-- ngRepeat: tz in vm.tzArray -->
<div class="radio_grid ng-scope" ng-repeat="tz in vm.tzArray">
<input type="radio" id="tz-E" name="contactus-timezone" selected-text="global.contact-us.tz-eastern" ng-click="vm.setTimeZone($event)" ng-model="vm.timeZoneModel" value="E" class="ng-pristine ng-untouched ng-valid ng-not-empty"
data-di-id="#tz-E">
<label for="tz-E" class="timezone-label"><span data-i18n="global.contact-us.tz-eastern" <="" span="">Eastern Time</span></label>
<div class="check">
<div class="inside"></div>
</div>
</div><!-- end ngRepeat: tz in vm.tzArray -->
<div class="radio_grid ng-scope" ng-repeat="tz in vm.tzArray">
<input type="radio" id="tz-C" name="contactus-timezone" selected-text="global.contact-us.tz-central" ng-click="vm.setTimeZone($event)" ng-model="vm.timeZoneModel" value="C" class="ng-pristine ng-untouched ng-valid ng-not-empty"
data-di-id="#tz-C">
<label for="tz-C" class="timezone-label"><span data-i18n="global.contact-us.tz-central" <="" span="">Central Time</span></label>
<div class="check">
<div class="inside"></div>
</div>
</div><!-- end ngRepeat: tz in vm.tzArray -->
<div class="radio_grid ng-scope" ng-repeat="tz in vm.tzArray">
<input type="radio" id="tz-M" name="contactus-timezone" selected-text="global.contact-us.tz-mountain" ng-click="vm.setTimeZone($event)" ng-model="vm.timeZoneModel" value="M" class="ng-pristine ng-untouched ng-valid ng-not-empty"
data-di-id="#tz-M">
<label for="tz-M" class="timezone-label"><span data-i18n="global.contact-us.tz-mountain" <="" span="">Mountain Time</span></label>
<div class="check">
<div class="inside"></div>
</div>
</div><!-- end ngRepeat: tz in vm.tzArray -->
<div class="radio_grid ng-scope" ng-repeat="tz in vm.tzArray">
<input type="radio" id="tz-P" name="contactus-timezone" selected-text="global.contact-us.tz-pacific" ng-click="vm.setTimeZone($event)" ng-model="vm.timeZoneModel" value="P" class="ng-pristine ng-untouched ng-valid ng-not-empty"
data-di-id="#tz-P">
<label for="tz-P" class="timezone-label"><span data-i18n="global.contact-us.tz-pacific" <="" span="">Pacific Time</span></label>
<div class="check">
<div class="inside"></div>
</div>
</div><!-- end ngRepeat: tz in vm.tzArray -->
<br><br>
<div class="row phone_number_next_grid">
<div class="col-xs-10 col-sm-6 phone_number_column">
<span ng-click="vm.selectTimeZone()" class="suibmit-request-button" ng-disabled="vm.selectTimeZoneDisabled">
<a ng-model="vm.TimeZoneNextClick" class="title-link ng-pristine ng-untouched ng-valid ng-binding ng-empty" ng-bind="Model.ScheduleCallBackPhoneNumerData.NextButtonText" data-di-id="#gen_next">Next</a>
</span>
<span style="padding-left: 10px;">
<span class="fa fa-spinner fa-spin fa-2x ng-hide" ng-show="vm.selectTimeZoneDisabled">
</span>
</span>
</div>
</div>
<div class="clearfix"> </div>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- 7th step -->
<div class="panel panel-custom box-shadow-for-rectangle">
<div class="panel-heading panel-heading-schedulecallback" role="tab" id="headingSix-schedulecallback">
<div class="panel-title" data-toggle="" data-target="#collapsesix-schedulecallback" ng-class="{'current-step':(vm.alluserSelectedStepsArray && vm.TimeZoneIsValidated)}">
<div class="col-xs-11" ng-class="{'step-selected-col':(vm.alluserSelectedStepsArray && vm.TimeZoneIsValidated)}">
<div class="padding-30-desk-20-mob">
<span class="noPadding step ng-binding"> Step 7: </span>
<span class="noPadding step-description ng-binding" ng-bind="Model.ScheduleAppointmentData.PreSelectionText">Schedule a Call</span>
</div>
</div>
<div class="vertical-center-div div-plus-minus">
<i class="fa category-wizard-icon pull-right fa-plus" ng-class="{'fa-minus':vm.alluserSelectedStepsArray && vm.TimeZoneIsValidated ,'fa-plus': !(vm.alluserSelectedStepsArray && vm.TimeZoneIsValidated)}"></i>
</div>
</div>
</div>
<div id="collapse7-schedulecallback" class="panel-collapse collapse" ng-class="{'in': vm.alluserSelectedStepsArray && vm.TimeZoneIsValidated}" role="tabpanel" aria-labelledby="headingSix-schedulecallback">
<div class="panel-body panel-body-schedulecallback animated zoomOut" ng-class="{'zoomIn': vm.alluserSelectedStepsArray && vm.TimeZoneIsValidated ,'zoomOut': !(vm.alluserSelectedStepsArray && vm.TimeZoneIsValidated)}">
<section class="Schedule-appointment content">
<div class="well">
<!-- ngIf: !vm.doneWithPhoneNumberValidation -->
<div class="loading-panel text-center ng-scope" id="schedule-appointment-loading-panel" ng-if="!vm.doneWithPhoneNumberValidation">
<!--show-loading loading-inner-text-->
<div class="row loading-text ng-binding" ng-bind="Model.ScheduleAppointmentData.WaitingMessage">Please wait while we retrieve the information</div>
<div class="clearfix"> </div>
<div class="loading-image text-center">
<span class="fa-stack fa-5x fa-custom-loader">
<span id="loader"></span>
<span class="fa-stack-1x loading-inner-text ng-binding" ng-bind="Model.ScheduleAppointmentData.WaitingiconMessage">Loading</span>
</span>
</div>
</div><!-- end ngIf: !vm.doneWithPhoneNumberValidation -->
<div id="schedule-appointment-panel" ng-show="vm.doneWithPhoneNumberValidation" class="ng-hide">
<div class="col-xs-12 col-sm-12 col-md-12 Schedule-appointmen-boxes">
<div class="col-xs-12 col-sm-5 call-me-back-box padding-top-bottom-20 no-gutter">
<div class="title ng-binding" ng-bind="Model.ScheduleAppointmentData.CallmeBackTitle">Call Me Now</div>
<!-- ngIf: (!vm.gotWpproximateWaitTime) || vm.callmeBackNotavailable || vm.errorOccuredinLoadingNextForm -->
<div class="loading-panel text-center ng-scope" id="schedule-appointment-loading-panel" ng-if="(!vm.gotWpproximateWaitTime) || vm.callmeBackNotavailable || vm.errorOccuredinLoadingNextForm">
<!--show-Error icon-->
<div class="clearfix"> </div>
<div class="error-image text-center">
<span class="fa-stack serv-unavailable">
<i class="fa fa-exclamation"></i>
</span>
</div>
</div><!-- end ngIf: (!vm.gotWpproximateWaitTime) || vm.callmeBackNotavailable || vm.errorOccuredinLoadingNextForm -->
<p class="description ng-binding ng-hide" ng-show="(vm.gotWpproximateWaitTime) && !vm.callmeBackNotavailable && !vm.errorOccuredinLoadingNextForm" ng-bind="Model.ScheduleAppointmentData.CallmeBackDescription">Our
team will be in touch with you as soon as possible</p>
<div class="wait-time-div ng-hide" ng-show="(vm.gotWpproximateWaitTime) && !vm.callmeBackNotavailable && !vm.errorOccuredinLoadingNextForm">
<i class="fa fa-clock-o"></i>
<span class="ng-binding"> Approximate wait time is <span class="schedule-wait-time-min ng-binding"> Minute(s)</span>
</span>
</div>
<!-- ngIf: (!vm.gotWpproximateWaitTime) || vm.callmeBackNotavailable || vm.errorOccuredinLoadingNextForm -->
<div class="wait-time-div CallmeBack-Service-Unavailable ng-scope" ng-if="(!vm.gotWpproximateWaitTime) || vm.callmeBackNotavailable || vm.errorOccuredinLoadingNextForm">
<div class="col-xs-12 noPadding col-sm-12 call-me-back-box ng-binding" ng-bind="Model.ScheduleAppointmentData.CallMeBackUnavailable">We are sorry but this Call Back option is not available. Please try again later or call us at
1.800-921.8101. (Business: 1.800-921.8102)</div>
</div><!-- end ngIf: (!vm.gotWpproximateWaitTime) || vm.callmeBackNotavailable || vm.errorOccuredinLoadingNextForm -->
<div class="bottom-links">
<div class="col-sm-12 col-xs-12 noPadding suibmit-request-button-wrap">
<span ng-click="vm.handleCallMeBackFinalClick()" ng-show="(vm.gotWpproximateWaitTime) && !vm.callmeBackNotavailable && !vm.errorOccuredinLoadingNextForm" class="suibmit-request-button ng-hide"
style="background-color:#d9272d">
<a ng-model="vm.callMeBackFinalClick" class="title-link ng-pristine ng-untouched ng-valid ng-binding ng-empty" ng-disabled="(!vm.gotWpproximateWaitTime) || vm.callmeBackNotavailable || vm.errorOccuredinLoadingNextForm" ng-bind="Model.ScheduleAppointmentData.SubmitRequestButtonText" disabled="disabled" data-di-id="#gen_submitRequest">Submit Request</a>
</span>
</div>
</div>
<div class="clearfix"> </div>
</div>
<div class="col-xs-12 col-sm-2 horizontal-Row-wrap">
<div class="or text-center"><span class="ng-binding" ng-bind="Model.ScheduleAppointmentData.OrText">OR</span></div>
</div>
<div class="col-xs-12 col-sm-5 call-me-back-box padding-top-bottom-20 no-gutter">
<div class="title ng-binding" ng-bind="Model.ScheduleAppointmentData.ScheduleCallTitle">Call Me Later</div>
<!-- ngIf: vm.errorOccuredinLoadingNextForm || vm.noAvailableTimeSlots -->
<p class="description ng-binding" ng-show="!(vm.errorOccuredinLoadingNextForm || vm.noAvailableTimeSlots)" ng-bind="Model.ScheduleAppointmentData.ScheduleCallDescription">Choose the best date and time for us to call. Pick any
open time within the next 7 days.</p>
<div class="row date-time-pickers" ng-show="!(vm.errorOccuredinLoadingNextForm || vm.noAvailableTimeSlots)">
<div class="col-md-6 col-xs-12">
<div class="form-group">
<label for="date" class="bold ng-binding" ng-bind="Model.ScheduleAppointmentData.DateConstant">Date</label>
<div class="input-group scb-date-selector" id="scb-date-selector">
<input type="text" class="form-control datepicker" data-di-id="#gen_input-GroupScb-Date-Selector">
<span class="input-group-btn pull-left">
<button class="btn btn-default datepickerButton" type="button" data-di-id="#gen_input-Group-BtnPull-Left"><i class="fa fa-calendar"></i></button>
</span>
</div>
</div>
</div>
<div class="col-md-6 col-xs-12 input-pickers">
<div class="form-group">
<label for="date" class="bold ng-binding" ng-bind="Model.ScheduleAppointmentData.TimeConstant">Time</label>
<select id="cba_timepicker" class="time form-control ng-pristine ng-untouched ng-valid ng-empty" ng-model="vm.selectedTime" ng-options="t for t in vm.availableTimes">
<option value="?" selected="selected"></option>
</select>
</div>
</div>
</div>
<!-- ngIf: vm.errorOccuredinLoadingNextForm || vm.noAvailableTimeSlots -->
<div class="bottom-links">
<div class="col-sm-12 col-xs-12 noPadding suibmit-request-button-wrap">
<span ng-click="vm.handleScheduleCallFinalClick()" ng-show="!(vm.errorOccuredinLoadingNextForm || vm.noAvailableTimeSlots)" class="suibmit-request-button" style="background-color: #d9272d">
<a ng-model="vm.ScheduleCallFinalClick" class="title-link ng-pristine ng-untouched ng-valid ng-binding ng-empty" ng-disabled="(vm.errorOccuredinLoadingNextForm || vm.noAvailableTimeSlots)" ng-class="{disabled: (vm.errorOccuredinLoadingNextForm || vm.noAvailableTimeSlots)}" ng-bind="Model.ScheduleAppointmentData.ScheduleCallButtonText" data-di-id="#gen_callMeLater">Call Me Later</a>
</span>
</div>
</div>
<div class="clearfix"> </div>
</div>
</div>
<div class="clearfix"> </div>
</div>
</div>
</section>
</div>
</div>
</div>
</div>
</div>
<div class="callback-success-failure-grid well ng-hide" ng-show="vm.fisnishedWithForm">
<div class="row callback-success-failure-panel">
<div class="loading-panel" id="schedule-appointment-loading-panel" ng-show="!vm.callBackFinished">
<!--show-loading-->
<div class="col-xs-12 noPadding text-center">
<div class="col-xs-12 loading-text ng-binding" ng-bind="Model.ScheduleAppointmentData.WaitingMessage">Please wait while we retrieve the information</div>
<div class="clearfix"> </div>
<div class="loading-image text-center">
<span class="fa-stack fa-5x fa-custom-loader">
<span id="loader"></span>
<span class="fa-stack-1x loading-inner-text ng-binding" ng-bind="Model.ScheduleAppointmentData.WaitingiconMessage">Loading</span>
</span>
</div>
</div>
</div>
<div id="schedule-final-panel" ng-show="vm.callBackFinished" class="ng-hide">
<!-- ngIf: vm.IsContactCallSuccess -->
<!-- ngIf: !vm.IsContactCallSuccess -->
<div class="col-sm-12 col-xs-12 error-check ng-scope" ng-if="!vm.IsContactCallSuccess">
<div class="icon-wrapper tools-fa-icon-wrapper"><i class="fa fa-close tools-fa-custom-icon"><span class="fix-editor"> </span></i></div>
</div><!-- end ngIf: !vm.IsContactCallSuccess -->
<div class="col-sm-12 col-xs-12 Schedule-final-text ng-hide" ng-show="vm.IsScheduleCallClick">
<div class="schedule-call-success-inner ng-hide" ng-show="vm.ShowScheduledConfirmationSuccess">
<p class="description ng-binding"> Frontier will contact you at <span class="customer-contact-number ng-binding">
</span> on the date and time listed below. Please have your account number, name on the account and address ready. </p>
<div class="col-sm-12 col-xs-12 appt-date-watng-time">
<span ng-bind="vm.CallBackMessageFromServer" class="ng-binding"></span>
</div>
</div>
<div class="schedule-call-failure-inner" ng-show="!vm.ShowScheduledConfirmationSuccess">
<p class="description ng-binding" ng-bind="Model.ScheduleAppointmentData.ErrorSchedulecallConfirmationText">We could not schedule a call request. Please call us at:</p>
<!-- ngIf: vm.BusinessTypeOfScb == 'residential' -->
<!-- ngIf: vm.BusinessTypeOfScb == 'business' -->
</div>
</div>
<div class="col-sm-12 col-xs-12 Schedule-final-text ng-hide" ng-show="vm.IsCallMeBackClick">
<div class="callback-success-inner ng-hide" ng-show="vm.ImmediateConfirmationSuccess">
<p class="description ng-binding" ng-bind="Model.ScheduleAppointmentData.SuccessCallMeBackConfirmationText">Your request has been submitted. One of our representatives will call you in approximately:</p>
<div class="appt-date-watng-time ng-binding">
<span ng-bind="vm.CallBackMessageFromServer" class="ng-binding"></span> Minute(s)
</div>
</div>
<div class="callback-failure-inner" ng-show="!vm.ImmediateConfirmationSuccess">
<p class="description ng-binding" ng-bind="Model.ScheduleAppointmentData.ErrorCallMeBackConfirmationText">We could not complete your request. Please call us at:</p>
<!-- ngIf: vm.BusinessTypeOfScb == 'residential' -->
<!-- ngIf: vm.BusinessTypeOfScb == 'business' -->
</div>
</div>
</div>
</div>
<div class="clearfix"> </div>
</div>
</form>
Text Content
Toggle navigation * Sign In Our online billing system is temporarily unavailable. We are sorry for any inconvenience. Please try again later, or contact us using Chat or call us at 1.800.921.8101 (Residential) or 1.800.921.8102 (Business) for immediate assistance. SIGN IN Frontier ID / Username Forgot? Online Password Forgot? You entered an invalid or expired ID/password. Try again or select "Forgot?" There was a problem signing in. Please try again later. Remember my ID Sign In or REGISTER New to Frontier.com? Get started now, it's fast and easy! Create a Frontier ID * Sign Out * Welcome, | * English Spanish English * Español * (change) WHAT IS YOUR SERVICE ZIP CODE? Enter your zip code to find the products we offer in your area. Zip Code Check Availability * Residential Residential * Shop * Plans * Internet * Phone * Video/TV * Frontier Secure * Moving * My Account * Account Summary * My Payments * My Bills * My Profile * MyFrontier Mobile App * Register * Support * Help Center * Video Gallery * Support Wizard * Trouble Ticket Status * Order Status * Contact Us * Small Business Small Business * Home * Contact Us * Support * Enterprise * Wholesale * Sign In * Sign Out * Sign In Our online billing system is temporarily unavailable. We are sorry for any inconvenience. Please try again later, or contact us using Chat or call us at 1.800.921.8101 (Residential) or 1.800.921.8102 (Business) for immediate assistance. SIGN IN Frontier ID / Username Forgot? Online Password Forgot? You entered an invalid or expired ID/password. Try again or select "Forgot?" There was a problem signing in. Please try again later. Remember my ID Sign In or REGISTER New to Frontier.com? Get started now, it's fast and easy! Create a Frontier ID * Sign Out * Welcome, | * English Spanish English * Español * (change) WHAT IS YOUR SERVICE ZIP CODE? Enter your zip code to find the products we offer in your area. Zip Code Check Availability * Shop * Plans * Internet * Phone * Video/TV * Frontier Secure * Moving * My Account * Account Summary * My Payments * My Bills * My Profile * MyFrontier Mobile App * Register * Support * Help Center * Video Gallery * Support Wizard * Trouble Ticket Status * Order Status * Contact Us x SIGN IN/REGISTER Frontier ID / Username Forgot? Online Password Forgot? You entered an invalid or expired ID/password. Try again or select "Forgot?" There was a problem signing in. Please try again later. Remember my ID Sign In New to Frontier? Create a Frontier ID * 1 * 2 * 3 -------------------------------------------------------------------------------- * PAY YOUR BILL * CHECK YOUR MAIL * HELP CENTER * WATCH TV -------------------------------------------------------------------------------- Check Your Order Status Order Number Service Address Zip Code Last Name or Business Name Check Status Got billing questions? From payment to paperless and more, we’ve got your answers. Read our FAQs One remote is smart enough to run your house Upgrade your whole home experience. Read Fast Feed -------------------------------------------------------------------------------- Get Help and Support on Popular Topics * ACCOUNT * BILLING * INTERNET * TICKET STATUS * CONTACT US SHOP * Plans * Internet * FiberOptic Internet * Video/TV * FiberOptic TV * Phone * Frontier Secure * Moving * Availability MY ACCOUNT * Register * Pay Bill * Check Email * Manage Account * MyFrontier App * Watch TV SUPPORT * Help Center * Video Gallery * Support Wizard * Trouble Ticket Status * Order Status * Contact Us CORPORATE * Company * Investors * News * Blog * Responsibility * Suppliers * Public Inspection Files * Discount Programs * Careers FRONTIER SITES * Small Business * Enterprise * Wholesale * Frontier Wi-Fi * Frontier Yahoo Portal * Frontier Business Partner Program * Community Connections (MDU/HOA) * Phone Directories SALES PARTNERS * Frontier Internet * Frontier FiberOptic * Frontier FiberOptic Internet * Local Internet TERMS * Home * Site Map * Store Locator * Policies & Notifications * Terms & Conditions * Privacy Policy * California Privacy Policy * Home * | * Site Map * | * Store Locator * | * Policies & Notifications * | * Terms & Conditions * | * Privacy Policy * | * California Privacy Policy ©2021 All Rights Reserved. Frontier Communications Parent, Inc. Schedule a Call Step 1: Please select Residential or Business Residential Business Step 2: Select your service Step 3: Select your product Step 4: Select your support type Step 5: Please enter your phone number A Frontier Representative will call you back. Next Step 6: Please select your time zone So we're sure to call you at the right time. Eastern Time Central Time Mountain Time Pacific Time Next Step 7: Schedule a Call Please wait while we retrieve the information Loading Call Me Now Our team will be in touch with you as soon as possible Approximate wait time is Minute(s) We are sorry but this Call Back option is not available. Please try again later or call us at 1.800-921.8101. (Business: 1.800-921.8102) Submit Request OR Call Me Later Choose the best date and time for us to call. Pick any open time within the next 7 days. Date Time Call Me Later Please wait while we retrieve the information Loading Frontier will contact you at on the date and time listed below. Please have your account number, name on the account and address ready. We could not schedule a call request. Please call us at: Your request has been submitted. One of our representatives will call you in approximately: Minute(s) We could not complete your request. Please call us at: {{chatConfig.global.minimized.label}} {{CHATCONFIG.GLOBAL.TITLE}} * {{CHATCONFIG.GLOBAL.CONTROLS.MINIMIZE.LABEL}} * {{CHATCONFIG.GLOBAL.CONTROLS.CLOSE.LABEL}} * {{CHATCONFIG.GLOBAL.CONTROLS.PRINT.LABEL}} * {{CHATCONFIG.GLOBAL.CONTROLS.ENDCHAT.LABEL}} ◄{{ chatConfig.global.controls.back.label }} {{ chatConfig.global.controls.font.label }}{{ chatConfig.global.controls.font.label }}{{ chatConfig.global.controls.font.label }} {{ sound }} Feedback