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THE USA’S GREATEST INSURANCE EVENT


WHERE LEADERS FORGE THE FUTURE OF INSURANCE

APRIL 22-23 2024 | MUSIC CITY CENTER, NASHVILLE

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STEP INTO THE ARENA WHERE GAME-CHANGING PARTNERSHIPS ARE BORN, AND INDUSTRY
LEADERS ARE MADE.


AS AMERICA’S LEADING CARRIER-LED EVENT, INSURANCE INNOVATORS USA OFFERS YOU THE
GOLDEN OPPORTUNITY TO KEEP YOUR FINGER FIRMLY ON THE PULSE OF CHANGE. YOUR
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SPEAKERS

“THE BLUEPRINT FOR INSURANCE CONFERENCES”

GM of Insurance, Forbes


2024 CONFERENCE SPEAKERS

For industry insights and live speaker announcements, follow Insurance
Innovators USA on LinkedIn.


RICH SUTER

Group President
Great American Insurance Group

RICH SUTER

Group President, Great American Insurance Group
×

Rich Suter is a Divisional Group President at Great American overseeing several
business units and shared service departments.

Full biography


CELYESTE POWER

CEO and President
Insurance Bureau of Canada


KEVIN ABRAMSON

President
Cover Whale


FRED KARLINSKY

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions
Practice
Greenberg Traurig


MARCUS ROHLFS

Director of Scouting and Trends
State Farm


JIM GILLARD

EVP and Chief Operating Officer
AM Best


JENNIFER KYUNG

Chief Underwriting Officer
USAA


HANNA WU

Chief Executive Officer
Amplify Life Insurance


JOHN CHU

Chief Executive Officer
Bamboo Insurance


FRED BLUMER

Chief Executive Officer
Porsche Auto Insurance


TIM ATTIA

Chief Executive Officer
Slice Labs


EYHAB AEJAZ

Chief Executive Officer
Breach Insurance


AL BAGIRO

Chief Executive Officer
Cogo Insurance


JACK GENET – INREV

Founder & Chief Executive Officer
inRev


SARAH GRACE

Director of Medical Intervention and Strategy
Travelers


RUSSELL PAGE

Chief Information Officer
Hagerty


NABIL RAHMAN

Chief Strategy Officer
Spot Insurance


STEPHEN MITCHLEY

Chief Strategy Officer
Vitality


JUSTIN GRESS

Chief Operating Officer - Insurance
Vantage Group Holdings


DEREK LYNCH

Chief Underwriting Officer
reThought Flood


YARON BEN-ZVI

Chief Operating Officer
Oka – The Carbon Insurance Company


AMIR PEIVANDI

Chief Technology Officer
Saskatchewan Blue Cross


PAIGE STIEFEL

Chief Underwriting Officer
MIC Global


DAVID VERBEETEN

Chief Commercial Officer
Nayms


ANDREA COLLINS

Chief Marketing Officer
Cowbell


TODD LEHMANN

VP & Chief Actuary
Quincy Mutual


PIERRE BRAGANZA

Chief Enterprise Architect
CNA Insurance


GREG HAMLIN

SVP Chief Claims Officer
Berkley Industrial Comp


ANDREW JOHNSTON

Global Head of InsurTech
Gallagher Re


BRYAN FALCHUK

Best Selling Author and Podcast Host, The Future of Insurance
Insurance Innovators USA


LISA WARDLAW

President & Founder
360 Digital Immersion


MATTEO CARBONE

Founder & Director
IoT Insurance Observatory


THERESA BLISSING

Best Selling Author and Podcast Host
InsurTech in Asia


TRENHOLM PALMER

Director of Digital Insurance
Volvo Financial Services


RAJEEV GUPTA

Co-founder and Chief Product Officer
Cowbell


DR CHRISTY LANE

Founder
Flora


MARTA MAGNUSZEWSKA

Senior Director (VP) of Claims Analytics
Markel


TAFFY JO MAYERS

Global Head of Commercial, Property and Casualty and Specialty propositions
WTW


JOHN BROADRICK

Director Product Development P&C
Nationwide


MICHAEL SYDOR

Former Assistant Director Product Analysis
Liberty Mutual


KATHRYN RUDOLPH

Director Product Development
Southern Guaranty Insurance


KEMI NELSON

VP Data Products and Strategy
Liberty Mutual


DR ELISABETH BARTH THACKER

VP Head of Data and Analytics
American Modern


DANIEL CAMPANY

VP Innovation
The Hartford


MEGAN DUTY

SVP
Puritan Life


NATHAN DAUSCHMIDT

AVP Strategy and Innovation
Great American Insurance Group


PARIN KOTHARI

AVP, Digital Transformation
Manulife


JAY PATEL

AVP, Corporate Development and Strategic Finance
Fortitude Re


WENDI BUKOWITZ

VP, Director of Strategic Innovation
The Cincinnati Insurance Companies


PRATEEK SANGAL

Head of Digital Strategy, North America P&C
AmTrust Financial Services


KEITH GILLESPIE

AVP Financial Systems and Data Integrity
American Modern


TREVOR SMITH

SVP of Sharing Economy and Mobility
Marsh


PAUL AVILEZ

VP Data Architecture
CNA Insurance


PARIMAL KUMAR

VP, Head of Technology
QBE


KIMBERLY VAUGHN

VP Claims Experience and Culture
Amerisure Insurance


ARTHUR BORDEN

Head of Digital Business Systems & Architecture
Everest Insurance


HORACIO HERRERA-FAJER

Head of Life Insurance Partnerships
Grail


JUSTIN JACOBS

SVP
IMA Financial Group


PETE FREY

AVP, Telematics
Great American Insurance Group


DREW DOLESKI

Connected Home Product Strategy Director
Homesite Insurance


LORI PON

Insurance Thought Leader
Insurance Innovators USA


GWEN OLSON

AVP Enterprise Claims Strategy
American Family


MARIA KOKIASMENOS

VP, Associate General Counsel
The Hartford


JULIE BROWN

EVP Commercial Product
Mobilitas Insurance


DANIEL HERMANSSON

AVP Corporate Strategy
Pacific Life Re


LAUREN SORKIN

Executive Director
Resilient Cities Network


CHRIS CARGILL

Head of Digital Distribution
Westfield


JOSH STIRLING

Founder
The Insurance Collaboration to Save Lives


ADAM FISCHER

EVP Product and Technology
Clearcover


BIPIN CHADHA

VP of Data Science
CSAA


NAN LI

VP AI/ML Statistical Practices
Nationwide


SCOTT AIELLO

VP Commercial Strategy
Simply Business


DYLAN WHITEHEAD

Director of Claims
Pumpkin Insurance


CRISTIANE CHIACCHIO

Head of Distribution Partnerships
Prudential


SANTHOSH LADALLA

Director of Artificial Intelligence/Machine Learning
CNA Insurance


MARK MCGHIEY

CSP, CFPS, AFIS, Sr. Associate Vice President
Nationwide


LIZZIE KOLKOWSKI

AVP Innovation
Canal Insurance


AKHIL ANIFF

Director Of Business Development
Pattern Insurance


JAYANTHI BALU

Associate Director, Digital Customer Communications
HTC Global Services


KATE BIRTCH

GM of Insurance
Forbes Advisor


DOUG ROERDEN

Head of Experience Design
FM Global


AMIR ABDULLAH

Head of Product
Yulife


PATTERSON WEBBER

Director – Fraud Operations
Asurion


BETSY STELLA

SVP VP Carrier Management & Operations
Insurify


KELLY SPURGEON

SVP, Business Management
Cowbell


ALEXANDER M. CHONISKI

Head of Embedded Insurance
Gallagher Re


ROSE HALL

SVP, Head of Innovation, Americas
AXA XL


DOMINIQUE ROUDAUT

Partner, Innovation
MS&AD Ventures


CHAD SANDS

IT Leader and Architect
State Farm


JOSEPH GUASTELLA

Partner
Viewpoint Ventures


ANTHONY DELANEY

SVP of Product and Underwriting
Acceptance Insurance


ROBERT COONEY

Senior Managing Director
Aon


FELICIA MCELHANEY

Head of Underwriting
Dayforward


LEVI STACEY

Product Principal - Telematics
Nationwide


AMIR KABIR

General Partner
AV8 Ventures


ASH NAIK

Head of Auto Insurance Products
AAIS


ALEX CARVALHO

Investor
Distributed Ventures


DAVE MULLEN

VC
SVB Capital


IRIS DEVRIESE

AI Liability Lead
Munich Re


CRAIG SCHEDLER

Managing Director
Northwestern Mutual Future Ventures


AIDAN MADIGAN-CURTIS

Partner
growblocks logo


KYRA PEYTON

Innovation
CSAA


MILENA RUSSO

Innovation Manager
AXA XL


DANIEL SAVAGE

Strategic Consultant Claims
Mass Mutual


RONNIE GAMMAGE

Senior Manager Claims Experience
Lemonade


HENRY KOWAL – ARITY

Director of Product Management
Arity


BRIAN KNOWLES

US Insurance Lead
Attensi


PATRICE GRANT

Account Director
Attensi


RYAN BRIGGS

Senior Director of Insurance Telematics
Azuga


HEATHER WILSON

Chief Executive Officer
Clara Analytics


ALLISON ALBRECHT

Director Sales
Clearspeed


AARON WRIGHT

Director, Strategy
Earnix


ROBERT ANDERSON

Principal Architect
Endava


MARK BELAK

Account Director
Genesys


ROGER DUFFIELD

CPCU, ARM, SVP and General Manager of Risk Management
iLearning Engines


JAMES BERROCAL SIZEMORE

Chief Insurance Strategist
Informatica


CHUCK GOMEZ

General Manager, North America
InsureMO


LARRY BAEDER

Data Scientist
Milliman


CHRIS SAWYER

President & CEO
Next Level Solutions


JYOTI BONTEMPS

Director - Core Insurance Transformation
PwC


TIM LENAHAN

Executive Strategist
Sapiens


JOHN NORRIE

Data Scientist Lead
Shift Technology


EILEEN POTTER

VP of Insurance Marketing
Smart Communications


DAN WOODS

Founder and CEO
Socotra


JULIETTE FOSTER

Owner
Magnus Communications


MISHA BLEYMAIER-FARRISH

Founder
GSD Factor


VARADA BHAT

Senior Correspondent, P&C Specialist
Financial Times


JASON GROSS

Vice President
ManchesterStory


KEITH RAYMOND

Principal Analyst
Celent


WARREN HERSCH

Associate Editor
Life Annuity Specialist


JAMES BENHAM

Co-host
The InsurTech Geek Podcast
Show all speakers
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“GREAT CONTENT, SPEAKERS AND AWESOME OPPORTUNITY TO NETWORK AND COLLABORATE.”

AVP, Enterprise Data & Analytics, Hanover Insurance


DISCUSS THE MOST CRITICAL ISSUES FACING THE INDUSTRY TODAY

Take a look at the hot topics at this year’s insurance event.

Next-gen AI

Separate fact from fiction as thought leaders unpack the true transformative
potential of GenAI, the power of real-time analytics and the future of
regulation.

The future of auto insurance

Navigate the mobility revolution with Volvo, Porsche and Boundless Rider as they
unveil cutting-edge insights on the futures of telematics, EV innovation and
micro-mobility

Insurance in a connected age

Join leaders from Travelers, AXA XL and Yulife to harness the power of IoT,
value-added services and gamification to lock in loyalty and influence customer
behavior.

Underwriting in uncertain times

Stay ahead of emerging threats, build climate resilience and unlock the power of
algorithmic underwriting with USAA, WTW and Zurich.

The CIO Forum

Step into the CIO Forum as Tokio Marine, State Farm and CNA address cyber
security, spaghetti architecture and the road to digital maturity.

Web3 and the metaverse continuum

Move beyond the hype and discover the power of spatial computing, the future of
virtual reality and the implications of Web3 technologies for insurance.

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WHO ATTENDS

Join 100+ of the most innovative carriers at the USA’s premiere insurance event.

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“TRULY ONE OF THE MOST THOUGHT-PROVOKING AND INSPIRING INSURANCE EVENTS! GREAT
CONTENT, GREAT SPEAKERS, GREAT CONNECTIONS!””

SVP, Head of Innovation, America AXA XL


2024 CONFERENCE AGENDA

 * Day One
 * Day 2

Welcome address
08.45

Session One
08.50 - 10.50


SESSION ONE

08.50 - 09.00
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OPENING REMARKS

CARTER LAWRENCE

Commissioner - Commerce & Insurance

CARTER LAWRENCE

Commissioner - Commerce & Insurance, Tennessee Government
×

Full biography

OPENING REMARKS

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09.00 - 09.15
Keynote address
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INNOVATING FOR THE FUTURE: STRATEGIES FOR SUCCESS

RICH SUTER

Group President

RICH SUTER

Group President, Great American Insurance Group
×

Full biography

INNOVATING FOR THE FUTURE: STRATEGIES FOR SUCCESS

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09.15 - 09.30
Keynote address
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IGNITING INNOVATION: SHAPING THE FUTURE OF COMMERCIAL AUTO WITH THE FLAME OF AI

KEVIN ABRAMSON

President

KEVIN ABRAMSON

President, Cover Whale
×

Full biography

IGNITING INNOVATION: SHAPING THE FUTURE OF COMMERCIAL AUTO WITH THE FLAME OF AI

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09.30 - 09.45
Keynote address
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DOES REGULATION HELP OR HINDER INNOVATION? US AND CANADIAN MARKETS – A
COMPARATIVE APPROACH

CELYESTE POWER

CEO and President

CELYESTE POWER

CEO and President, Insurance Bureau of Canada
×

Full biography

DOES REGULATION HELP OR HINDER INNOVATION? US AND CANADIAN MARKETS – A
COMPARATIVE APPROACH

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09.45 - 10.00
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ADVISORY SESSION

MARK BELAK

Account Director

MARK BELAK

Account Director, Genesys
×

Full biography

ADVISORY SESSION

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10.00 - 10.15
Keynote address
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PROSPECTS FOR THE INSURANCE INDUSTRY | THE VIEW FROM A RATING AGENCY: AM BEST

JIM GILLARD

EVP and Chief Operating Officer

JIM GILLARD

EVP and Chief Operating Officer, AM Best
×

Full biography

PROSPECTS FOR THE INSURANCE INDUSTRY | THE VIEW FROM A RATING AGENCY: AM BEST

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10.15 - 10.50
Leaders' Forum
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STRATEGIC PRIORITIES FOR 2024 AND BEYOND

 * A changing risk landscape: where do the opportunities and challenges lie? 
 * Facing disruption head on: what strategies will be key to succeeding in the
   age of innovation? 
 * Delivering for the customer: how will the industry need to continue to
   evolve? 
 * Building a workforce fit for the future 
 * Navigating economic uncertainty: what are the key success factors?   
 * The insurtech promise: a realistic reevaluation 

DONALD LACEY

Chief Investment Officer, Ping An Voyager Partners

DONALD LACEY

Chief Investment Officer, Ping An Voyager Partners, Ping An Global Voyager
×

Full biography

KIMBERLY VAUGHN

VP Claims Experience and Culture

KIMBERLY VAUGHN

VP Claims Experience and Culture, Amerisure Insurance
×

Full biography

MARCUS ROHLFS

Director of Scouting and Trends

MARCUS ROHLFS

Director of Scouting and Trends, State Farm
×

Full biography

KEVIN ABRAMSON

President

KEVIN ABRAMSON

President, Cover Whale
×

Full biography

ALLISON ALBRECHT

Director Sales

ALLISON ALBRECHT

Director Sales, Clearspeed
×

Full biography

STRATEGIC PRIORITIES FOR 2024 AND BEYOND

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Networking break
10.50

Session Two
11.30 - 13.15


STAGE 1 - OPERATIONAL OPTIMIZATION

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 11.50
Keynote address
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ENTERING THE NEXT ERA OF DIGITAL TRANSFORMATION: CREATING STRATEGIES FOR SUCCESS

PARIN KOTHARI

AVP, Digital Transformation

PARIN KOTHARI

AVP, Digital Transformation, Manulife
×

Full biography

ENTERING THE NEXT ERA OF DIGITAL TRANSFORMATION: CREATING STRATEGIES FOR SUCCESS

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11.50 - 12.05
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ADVISORY SESSION

EILEEN POTTER

VP of Insurance Marketing

EILEEN POTTER

VP of Insurance Marketing, Smart Communications
×

Full biography

ADVISORY SESSION

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12.05 - 12.30
Fireside chat
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ADVANCEMENTS IN AI: A NEW DAWN FOR OPERATIONS?

 * How can insurers leverage AI to gain a competitive edge?  
 * AI-powered automation: where is the investment worth the reward?  
 * From Machine Learning to AI: taking operational efficiency to the next level 
 * What is the potential of generative AI? In what timeframe?  
 * Feeding the machine: how can insurers create the data infrastructure AI
   requires?  
 * How is AI adoption reshaping demand for IT skills and talent?  
 * The future of the AI-powered organization: Combining AI, IoT and blockchain

MEGAN DUTY

SVP

MEGAN DUTY

SVP, Puritan Life
×

Full biography

ANDREW JOHNSTON

Global Head of InsurTech

ANDREW JOHNSTON

Global Head of InsurTech, Gallagher Re
×

Full biography

ADVANCEMENTS IN AI: A NEW DAWN FOR OPERATIONS?

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12.30 - 12.45
Keynote address
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A DATA TRANSFORMATION JOURNEY: LESSONS FROM PACIFIC LIFE

DANIEL HERMANSSON

AVP Corporate Strategy

DANIEL HERMANSSON

AVP Corporate Strategy, Pacific Life Re
×

Full biography

A DATA TRANSFORMATION JOURNEY: LESSONS FROM PACIFIC LIFE

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12.45 - 13.15
Panel discussion
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OPTIMISING OPERATIONS IN THE DIGITAL AGE

 * What are the principal areas in which digital technologies can streamline
   processes?  
 * From claims processing to compliance: unlocking the value of RPA  
 * Transformation in the face of rising costs: what is the potential for plug &
   play and ‘as-a-service’ models?  
 * Flexible and resilient: responding to the call for agile operating models  
 * Keeping pace with BigTech and disruptors: how can insurers overcome legacy
   constraints?  
 * Digital twins, data modelling, drones: what efficiencies could emerging
   technologies bring?  
 * Ensuring ROI: how can insurers maximise value from investment?

BRADLEY PURNHAGEN

Head of Breakthrough Innovation

BRADLEY PURNHAGEN

Head of Breakthrough Innovation, The Cincinnati Insurance Companies
×

Full biography

ALEX CARVALHO

Investor

ALEX CARVALHO

Investor, Distributed Ventures
×

Full biography

CHRIS SAWYER

President & CEO

CHRIS SAWYER

President & CEO, Next Level Solutions
×

Full biography

OPTIMISING OPERATIONS IN THE DIGITAL AGE

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STAGE 2 - PRODUCT & PRICING

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 11.55
Keynote address
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REVOLUTIONISING PRODUCT AND PRICING: THE ROLE OF CONNECTED DATA

YARON BEN-ZVI

Chief Operating Officer

YARON BEN-ZVI

Chief Operating Officer, Oka – The Carbon Insurance Company
×

Full biography

REVOLUTIONISING PRODUCT AND PRICING: THE ROLE OF CONNECTED DATA

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11.50 - 12.10
Fireside chat
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UNLEASHING THE POWER OF IOT AND TELEMATICS IN PRICING

 * Telematics and the move to behaviour-based pricing: understanding the need
   for explainability  
 * How can insurers reconcile greater pricing sophistication with
   transparency?  
 * Will explainability in UBI become a competitive differentiator? Or could too
   much transparency in pricing give away competitive edge?  
 * How likely are regulators to require XAI as AI advances? 
 * Towards responsible AI in pricing: what steps need to be taken?

JOHN BROADRICK

Director Product Development P&C

JOHN BROADRICK

Director Product Development P&C, Nationwide
×

Full biography

MICHAEL SYDOR

Former Assistant Director Product Analysis

MICHAEL SYDOR

Former Assistant Director Product Analysis, Liberty Mutual
×

Full biography

LARRY BAEDER

Data Scientist

LARRY BAEDER

Data Scientist, Milliman
×

Full biography

UNLEASHING THE POWER OF IOT AND TELEMATICS IN PRICING

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12.10 - 12.35
Panel discussion
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INSURANCE REIMAGINED: HOW IS TECHNOLOGY SUPPORTING THE MOVE TO WELLBEING?

 * From mitigation to prevention: how can insurers make a real difference to
   customers wellbeing?
 * How can insurers take advantage of real-time data to step up from tracking to
   influencing behaviour?
 * What are the technology capabilities necessary to deliver personalised
   wellbeing and risk prevention solutions at scale?
 * What role will insurers play in the wellness ecosystem?
 * Wellbeing-as-a-service: in what timeline will this become the core product?

AMIR ABDULLAH

Head of Product

AMIR ABDULLAH

Head of Product, Yulife
×

Full biography

STEPHEN MITCHLEY

Chief Strategy Officer

STEPHEN MITCHLEY

Chief Strategy Officer, Vitality
×

Full biography

HORACIO HERRERA-FAJER

Head of Life Insurance Partnerships

HORACIO HERRERA-FAJER

Head of Life Insurance Partnerships, Grail
×

Full biography

DR CHRISTY LANE

Founder

DR CHRISTY LANE

Founder, Flora
×

Full biography

INSURANCE REIMAGINED: HOW IS TECHNOLOGY SUPPORTING THE MOVE TO WELLBEING?

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12.50 - 13.15
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PRICING 2.0: THE NEXT GENERATION OF PRICING

 * From subscription models to pay-as-you-go: where will customer behaviours
   take us next? 
 * The rise of value-added services: is price still central to customer
   retention? 
 * Pricing in an inflationary world: how do pricing models need to adapt? 
 * Softening rates, hard markets: how might pricing agility allow insurers to
   navigate economic uncertainty? 
 * Maintaining a robust risk pool: how can insurers leverage personalised
   pricing while protecting the underinsured? 
 * Meeting the challenge of dynamic pricing: what must insurers do to prepare?

TODD LEHMANN

VP & Chief Actuary

TODD LEHMANN

VP & Chief Actuary, Quincy Mutual
×

Full biography

ANTHONY DELANEY

SVP of Product and Underwriting

ANTHONY DELANEY

SVP of Product and Underwriting, Acceptance Insurance
×

Full biography

Director of Product Management

Director of Product Management, Arity
×

Full biography

PRICING 2.0: THE NEXT GENERATION OF PRICING

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STAGE 3 - A REVOLUTION IN CLAIMS

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 12.00
Fireside chat
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THE NEXT CX EVOLUTION

GRACE HANSON

Chief Claims Officer

GRACE HANSON

Chief Claims Officer, Hippo
×

Full biography

PARIMAL KUMAR

VP, Head of Technology

PARIMAL KUMAR

VP, Head of Technology, QBE
×

Full biography

HEATHER WILSON

Chief Executive Officer

HEATHER WILSON

Chief Executive Officer, Clara Analytics
×

Full biography

THE NEXT CX EVOLUTION

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12.00 - 12.15
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ADVISORY SESSION

ADVISORY SESSION

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12.15 - 12.30
Case study
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THE EMPATHETIC RESOLUTION MODEL: BUILDING A HUMAN-CENTRIC APPROACH TO CLAIMS

GREG HAMLIN

SVP Chief Claims Officer

GREG HAMLIN

SVP Chief Claims Officer, Berkley Industrial Comp
×

Full biography

THE EMPATHETIC RESOLUTION MODEL: BUILDING A HUMAN-CENTRIC APPROACH TO CLAIMS

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12.45 - 13.15
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TOWARDS TOUCHLESS CLAIMS: THE NEXT STEP IN CLAIMS AUTOMATION

 * What lessons can be learnt from existing examples of STP? 
 * Augmenting analytics to automate complex claims: what are the keys to
   success? 
 * Assessing the power of new data points: from IoT to satellite tech 
 * What is the role of the claims handler in an automated world?  
 * Challenging assumptions: is the human always more supportive than the
   digital? 
 * Assessing the power of generative AI: a step-change in AI-powered claims?

LORI PON

Insurance Thought Leader

LORI PON

Insurance Thought Leader , Insurance Innovators USA
×

Full biography

GWEN OLSON

AVP Enterprise Claims Strategy

GWEN OLSON

AVP Enterprise Claims Strategy, American Family
×

Full biography

DANIEL SAVAGE

Strategic Consultant Claims

DANIEL SAVAGE

Strategic Consultant Claims, Mass Mutual
×

Full biography

TOWARDS TOUCHLESS CLAIMS: THE NEXT STEP IN CLAIMS AUTOMATION

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STAGE 4 - THE INNOVATION LAB

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 11.50
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UNVEILING THE POWER OF DIVERSITY, INCLUSION, AND INNOVATION IN INSURANCE
LEADERSHIP

UNVEILING THE POWER OF DIVERSITY, INCLUSION, AND INNOVATION IN INSURANCE
LEADERSHIP

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11.50 - 12.10
Advisory
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YOUR PEOPLE, YOUR FUTURE: WHY GENERATIVE AI IS THE ULTIMATE TALENT INVESTMENT

BRIAN KNOWLES

US Insurance Lead

BRIAN KNOWLES

US Insurance Lead, Attensi
×

Full biography

PATRICE GRANT

Account Director

PATRICE GRANT

Account Director, Attensi
×

Full biography

YOUR PEOPLE, YOUR FUTURE: WHY GENERATIVE AI IS THE ULTIMATE TALENT INVESTMENT

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12.10 - 12.25
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REIMAGINING PET INSURANCE: BUILDING A WELLNESS ECOSYSTEM

DYLAN WHITEHEAD

Director of Claims

DYLAN WHITEHEAD

Director of Claims, Pumpkin Insurance
×

Full biography

REIMAGINING PET INSURANCE: BUILDING A WELLNESS ECOSYSTEM

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12.25 - 12.40
Case study
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MEETING THE DEMAND OF INSURANCE

NABIL RAHMAN

Chief Strategy Officer

NABIL RAHMAN

Chief Strategy Officer, Spot Insurance
×

Full biography

MEETING THE DEMAND OF INSURANCE

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12.40 - 12.55
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DON’T FORGET TO ASK “WHY”: UNVEILING THE PURPOSE-DRIVEN PATH IN INSURANCE

TIM ATTIA

Chief Executive Officer

TIM ATTIA

Chief Executive Officer, Slice Labs
×

Full biography

DON’T FORGET TO ASK “WHY”: UNVEILING THE PURPOSE-DRIVEN PATH IN INSURANCE

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12.55 - 13.10
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INNOVATING PRODUCTS FOR CLIMATE RESILIENCE

KYRA PEYTON

Innovation

KYRA PEYTON

Innovation, CSAA
×

Full biography

INNOVATING PRODUCTS FOR CLIMATE RESILIENCE

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Lunch
13.15

Session Three
14.30 - 16.00


STAGE 1 - MAKING PREDICT AND PREVENT A REALITY

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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UNLOCKING THE POWER OF PREDICT AND PREVENT IN FLOOD INSURANCE

DEREK LYNCH

Chief Underwriting Officer

DEREK LYNCH

Chief Underwriting Officer, reThought Flood
×

Full biography

UNLOCKING THE POWER OF PREDICT AND PREVENT IN FLOOD INSURANCE

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14.50 - 15.15
Fireside chat
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OPTIMISING IOT: DEFINING A DATA STRATEGY

 * Coping with scale and storage: how will data management strategies need to
   adapt to leverage IoT effectively?  
 * IoT analytics: what is the key to converting raw data into actionable
   insights? 
 * Prescriptive analytics: how can insurers optimise real-time analytics at
   scale? 
 * Beyond latency issues, cyber risk and transport costs: the power of edge
   computing  
 * How will edge AI allow insurers to optimise existing IoT networks?  
 * Towards real-time decentralised risk prevention: unlocking the potential of
   IoT

LEVI STACEY

Product Principal - Telematics

LEVI STACEY

Product Principal - Telematics, Nationwide
×

Full biography

BIPIN CHADHA

VP of Data Science

BIPIN CHADHA

VP of Data Science, CSAA
×

Full biography

OPTIMISING IOT: DEFINING A DATA STRATEGY

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15.15 - 15.30
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VALUE-ADDED SERVICES FOR RISK PREVENTION

WENDI BUKOWITZ

VP, Director of Strategic Innovation

WENDI BUKOWITZ

VP, Director of Strategic Innovation, The Cincinnati Insurance Companies
×

Full biography

VALUE-ADDED SERVICES FOR RISK PREVENTION

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15.30 - 16.00
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PREDICT AND PREVENT IN ACTION: HOW CAN RISK GENUINELY BE REDUCED?

 * Moving from Sudheecarrier to risk mitigator: what are the key success
   criteria?  
 * Overcoming privacy concerns to increase uptake: what might be the catalyst
   for customers to share their data more freely?  
 * Driving behavioural change: which approaches have been most successful to
   date?  
 * Incentivising behavioural change through dynamic pricing: when is and isn’t
   this viable?  
 * Gamification: what makes it effective across different demographics?  
 * Connecting customers with a wider risk prevention ecosystem: what is
   required?  
 * From home to commercial: where will opportunities for driving proactive risk
   mitigation emerge moving forward?

DANIEL CAMPANY

VP Innovation

DANIEL CAMPANY

VP Innovation, The Hartford
×

Full biography

MILENA RUSSO

Innovation Manager

MILENA RUSSO

Innovation Manager, AXA XL
×

Full biography

DREW DOLESKI

Connected Home Product Strategy Director

DREW DOLESKI

Connected Home Product Strategy Director, Homesite Insurance
×

Full biography

PREDICT AND PREVENT IN ACTION: HOW CAN RISK GENUINELY BE REDUCED?

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STAGE 2 - THE CHANGING FACE OF DISTRIBUTION

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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ASIA RISING: UNDERSTANDING A SEA-CHANGE IN DIGITAL DISTRIBUTION

THERESA BLISSING

Best Selling Author and Podcast Host

THERESA BLISSING

Best Selling Author and Podcast Host, InsurTech in Asia
×

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ASIA RISING: UNDERSTANDING A SEA-CHANGE IN DIGITAL DISTRIBUTION

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14.50 - 15.15
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ENHANCING THE BROKER-INSURER RELATIONSHIP

 * Winning broker buy-in: what is the formula for creating enduring
   partnerships? 
 * What steps need to be taken to facilitate broker-insurer collaboration?   
 * How is consolidation within the broker market impacting expectations of
   carriers?   
 * Towards quick and responsive communication: what tools are needed? 
 * From seamless APIs to data prefill: noone left behind in the drive to digital

CHRIS CARGILL

Head of Digital Distribution

CHRIS CARGILL

Head of Digital Distribution, Westfield
×

Full biography

JULIE BROWN

EVP Commercial Product

JULIE BROWN

EVP Commercial Product, Mobilitas Insurance
×

Full biography

TREVOR SMITH

SVP of Sharing Economy and Mobility

TREVOR SMITH

SVP of Sharing Economy and Mobility, Marsh
×

Full biography

ENHANCING THE BROKER-INSURER RELATIONSHIP

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15.15 - 15.30
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AUGMENTED AND MIXED REALITY: THE NEXT FRONTIER FOR CONTEXTUAL MARKETING

JUSTIN JACOBS

SVP

JUSTIN JACOBS

SVP, IMA Financial Group
×

Full biography

AUGMENTED AND MIXED REALITY: THE NEXT FRONTIER FOR CONTEXTUAL MARKETING

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15.30 - 16.00
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FROM AGGREGATORS TO EMBEDDED FINANCE TO D2C: WHERE NEXT FOR THE CHANNEL
REVOLUTION?

 * Planning a channel strategy: where will customer behaviours go next?  
 * An embedded finance boom? Assessing the global trends  
 * Will the USA ever see the equivalent of Asian superapps? 
 * The rise of insurtech aggregators: are they here to stay?  
 * Going D2C with complex products: what are the hurdles and how can they be
   overcome?  
 * Creating a frictionless journey across multiple channels: how are new
   technologies making integrated channels a reality?

BRANDON WIENKES

Customer Digital Technology Director

BRANDON WIENKES

Customer Digital Technology Director, American Family
×

Full biography

CRISTIANE CHIACCHIO

Head of Distribution Partnerships

CRISTIANE CHIACCHIO

Head of Distribution Partnerships, Prudential
×

Full biography

KATE BIRTCH

GM of Insurance

KATE BIRTCH

GM of Insurance, Forbes Advisor
×

Full biography

FROM AGGREGATORS TO EMBEDDED FINANCE TO D2C: WHERE NEXT FOR THE CHANNEL
REVOLUTION?

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STAGE 3 - FIGHTING DIGITAL FRAUD

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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GENERATIVE AI: FRIEND OR FOE OF INSURANCE FRAUD?

SANTHOSH LADALLA

Director of Artificial Intelligence/Machine Learning

SANTHOSH LADALLA

Director of Artificial Intelligence/Machine Learning, CNA Insurance
×

Full biography

GENERATIVE AI: FRIEND OR FOE OF INSURANCE FRAUD?

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14.50 - 15.15
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LEVERAGING NEXT-GEN DATA SOURCES IN COUNTER-FRAUD

 * Where are the opportunities to source more, and better quality, data?
 * Combatting deepfakes: how must biometrics and image forensics be leveraged?
 * Holistic customer understanding: assessing the power of behaviometrics in
   counter fraud
 * Addressing the legal and ethical minefields: where do the boundaries lie?

PATTERSON WEBBER

Director – Fraud Operations

PATTERSON WEBBER

Director – Fraud Operations, Asurion
×

Full biography

MARTA MAGNUSZEWSKA

Senior Director (VP) of Claims Analytics

MARTA MAGNUSZEWSKA

Senior Director (VP) of Claims Analytics, Markel
×

Full biography

LEVERAGING NEXT-GEN DATA SOURCES IN COUNTER-FRAUD

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15.30 - 16.00
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BALANCING COUNTER-FRAUD WITH SEAMLESS CX

JAY PATEL

AVP, Corporate Development and Strategic Finance

JAY PATEL

AVP, Corporate Development and Strategic Finance, Fortitude Re
×

Full biography

JOHN NORRIE

Data Scientist Lead

JOHN NORRIE

Data Scientist Lead, Shift Technology
×

Full biography

RONNIE GAMMAGE

Senior Manager Claims Experience

RONNIE GAMMAGE

Senior Manager Claims Experience, Lemonade
×

Full biography

BALANCING COUNTER-FRAUD WITH SEAMLESS CX

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STAGE 4 - THE INNOVATION LAB

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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BETTER CLAIMS OUTCOMES IN WORKERS COMP: OVERCOMING THE ROAD-BLOCKS TO RECOVERY

SARAH GRACE

Director of Medical Intervention and Strategy

SARAH GRACE

Director of Medical Intervention and Strategy, Travelers
×

Full biography

BETTER CLAIMS OUTCOMES IN WORKERS COMP: OVERCOMING THE ROAD-BLOCKS TO RECOVERY

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14.50 - 15.05
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APPROACHING INNOVATION WITH AN INVESTMENT LENS

DOUG ROERDEN

Head of Experience Design

DOUG ROERDEN

Head of Experience Design, FM Global
×

Full biography

APPROACHING INNOVATION WITH AN INVESTMENT LENS

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15.05 - 15.20
Case study
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FROM CRISIS TO COLLABORATION: A GLOBAL INITIATIVE TO SAVE LIVES

JOSH STIRLING

Founder

JOSH STIRLING

Founder, The Insurance Collaboration to Save Lives
×

Full biography

FROM CRISIS TO COLLABORATION: A GLOBAL INITIATIVE TO SAVE LIVES

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15.20 - 15.35
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REDEFINING DIGITAL DISTRIBUTION: THE FUTURE OF AGENT INTERACTIONS

BETSY STELLA

SVP VP Carrier Management & Operations

BETSY STELLA

SVP VP Carrier Management & Operations, Insurify
×

Full biography

REDEFINING DIGITAL DISTRIBUTION: THE FUTURE OF AGENT INTERACTIONS

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15.35 - 16.05
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THE FUTURE OF INSURTECH

 * The Insurtech Winter: how long will it last and just how frosty could it get?
 * Understanding changing investment appetite: which products and models are
   likely to thrive?
 * From embedded finance to DeFi: where can insurtech lead the way?
 * Unicorn versus camel: how have the routes to profitability shifted?
 * To what extent will we see incumbent insurers taking equity in insurtechs?
 * Reflecting on insurer-startup partnerships: what are the success stories and
   where does progress still need to be made?
 * Exploring alternative sources and structures of funding: what are the
   options?

AMIR KABIR

General Partner

AMIR KABIR

General Partner, AV8 Ventures
×

Full biography

AIDAN MADIGAN-CURTIS

Partner

AIDAN MADIGAN-CURTIS

Partner, growblocks logo
×

Full biography

CRAIG SCHEDLER

Managing Director

CRAIG SCHEDLER

Managing Director, Northwestern Mutual Future Ventures
×

Full biography

JOSEPH GUASTELLA

Partner

JOSEPH GUASTELLA

Partner, Viewpoint Ventures
×

Full biography

THE FUTURE OF INSURTECH

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Networking Break
16.00

Session Four
16.30-18.00


STAGE 1 - NEXT-GEN AI

16.30 - 16.45
Keynote address
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GENERATIVE AI: FAD OR FUTURE?

IRIS DEVRIESE

AI Liability Lead

IRIS DEVRIESE

AI Liability Lead, Munich Re
×

Full biography

GENERATIVE AI: FAD OR FUTURE?

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16.45 - 17.00
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IS DIGITALIZATION DELIVERING MEANINGFUL INNOVATION TO THE INSURANCE INDUSTRY?

JAMES BERROCAL SIZEMORE

Chief Insurance Strategist

JAMES BERROCAL SIZEMORE

Chief Insurance Strategist, Informatica
×

Full biography

IS DIGITALIZATION DELIVERING MEANINGFUL INNOVATION TO THE INSURANCE INDUSTRY?

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17.00 - 17.30
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CUSTOMER ENGAGEMENT IN THE AGE OF AI

 * How has public access to generative AI changed public opinion around
   AI-powered interactions?
 * What will advances in AI mean for the future of hyperpersonalisation in
   marketing and content creation?
 * How can Multimodal AI’s ability to analyze across sound, image and text
   together transform customer interactions?
 * How can AI interactions be made seamless across multiple channels?
 * Unlocking the power of personalization, upselling and tailored
   recommendations

LIZZIE KOLKOWSKI

AVP Innovation

LIZZIE KOLKOWSKI

AVP Innovation, Canal Insurance
×

Full biography

JOHN CHU

Chief Executive Officer

JOHN CHU

Chief Executive Officer, Bamboo Insurance
×

Full biography

ANDREA COLLINS

Chief Marketing Officer

ANDREA COLLINS

Chief Marketing Officer, Cowbell
×

Full biography

ROBERT ANDERSON

Principal Architect

ROBERT ANDERSON

Principal Architect, Endava
×

Full biography

CUSTOMER ENGAGEMENT IN THE AGE OF AI

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17.45 - 18.00
Interview
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TOWARDS RESPONSIBLE AI

 * What will AI capabilities and deployment look like in 2030?
 * Identifying the true risks of a booming technology
 * What is the true intent and direction of AI regulation?
 * What safeguards must be in place to confidently and securely deploy AI
   including generative AI?
 * AI innovation vs AI risk management: where should the balance lie?

MARIA KOKIASMENOS

VP, Associate General Counsel

MARIA KOKIASMENOS

VP, Associate General Counsel, The Hartford
×

Full biography

TOWARDS RESPONSIBLE AI

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STAGE 2 - THE FUTURE OF AUTO INSURANCE

16.30 - 16.50
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CONNECTED, EMBEDDED, SUBSCRIBED: NAVIGATING THE MOBILITY REVOLUTION

BRYAN FALCHUK

Best Selling Author and Podcast Host, The Future of Insurance

BRYAN FALCHUK

Best Selling Author and Podcast Host, The Future of Insurance , Insurance
Innovators USA
×

Full biography

CONNECTED, EMBEDDED, SUBSCRIBED: NAVIGATING THE MOBILITY REVOLUTION

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17.05 - 17.25
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THE TRUTH BEHIND TELEMATICS: SEPARATING FACT FROM FICTION IN BOTH PERSONAL AND
COMMERCIAL AUTO

MATTEO CARBONE

Founder & Director

MATTEO CARBONE

Founder & Director, IoT Insurance Observatory
×

Full biography

THE TRUTH BEHIND TELEMATICS: SEPARATING FACT FROM FICTION IN BOTH PERSONAL AND
COMMERCIAL AUTO

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17.25 - 18.00
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NAVIGATING THE FUTURE OF INSURANCE IN A NEW MOBILITY ECOSYSTEM

 * From UBI to mobility-as-a-service: keeping pace with post-COVID patterns in
   mobility
 * Vision Zero: V2X, telematics and the impact on road safety
 * The rise of autonomous vehicles: navigating the risks and grasping the
   opportunities
 * What are the implications of OEM data ownership?
 * How can insurers position themselves to come out ahead in the OEM partner
   race?
 * Inside the Inflation Reduction Act: analysing the impact on the mobility
   ecosystem
 * Electric, hydrogen powered or something else: the future of motor power

TRENHOLM PALMER

Director of Digital Insurance

TRENHOLM PALMER

Director of Digital Insurance, Volvo Financial Services
×

Full biography

FRED BLUMER

Chief Executive Officer

FRED BLUMER

Chief Executive Officer, Porsche Auto Insurance
×

Full biography

AL BAGIRO

Chief Executive Officer

AL BAGIRO

Chief Executive Officer, Cogo Insurance
×

Full biography

NAVIGATING THE FUTURE OF INSURANCE IN A NEW MOBILITY ECOSYSTEM

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After Party!
18.00

Session Five
09.00 - 10.40


SESSION FIVE

09.00 - 09.05
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OPENING REMARKS

OPENING REMARKS

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09.05 - 09.20
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FRED KARLINSKY

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions
Practice

FRED KARLINSKY

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions
Practice, Greenberg Traurig
×

Full biography
09.20 - 09.35
Keynote address
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AI UNLEASHED, CYBER THREATS LOOMING: STRATEGIES TO TACKLE EMERGING RISKS

AI UNLEASHED, CYBER THREATS LOOMING: STRATEGIES TO TACKLE EMERGING RISKS

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09.35 - 09.50
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INSURANCE IN THE AGE OF THE SMART CITY

LAUREN SORKIN

Executive Director

LAUREN SORKIN

Executive Director, Resilient Cities Network
×

Full biography

INSURANCE IN THE AGE OF THE SMART CITY

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09.50 - 10.05
Advisory
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INCREASING CLIMATE RESILIENCE THROUGH THE USE OF PARAMETRIC INSURANCE

JYOTI BONTEMPS

Director - Core Insurance Transformation

JYOTI BONTEMPS

Director - Core Insurance Transformation, PwC
×

Full biography

INCREASING CLIMATE RESILIENCE THROUGH THE USE OF PARAMETRIC INSURANCE

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10.05 - 10.40
Leaders' Forum
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CONNECTED INSURANCE: GRASPING A WIN-WIN OPPORTUNITY

 * Reduced risks, narrowing protection gaps: where will connected insurance
   bring the greatest benefits?
 * Towards ubiquitous connectivity: what will be the impact of 6G and in what
   timeframe?
 * How can insurers leverage more frequent touchpoints to collect ever deeper
   customer data?
 * Will incoming data regulation help or hinder the interconnectivity
   revolution?
 * The generative AI risk advisor: what are the possibilities in customer
   engagement and data collection?
 * Capitalising on customer insights: what new avenues for monetization will
   become available?
 * Lower risk, lower premiums: how will business models need to adapt to ensure
   long-term profitability?
 * In what timeframe, if ever, will predict and prevent become the core product?

ROSE HALL

SVP, Head of Innovation, Americas

ROSE HALL

SVP, Head of Innovation, Americas, AXA XL
×

Full biography

PETE FREY

AVP, Telematics

PETE FREY

AVP, Telematics, Great American Insurance Group
×

Full biography

DAN WOODS

Founder and CEO

DAN WOODS

Founder and CEO, Socotra
×

Full biography

CONNECTED INSURANCE: GRASPING A WIN-WIN OPPORTUNITY

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Refreshments
10.40

Session Six
11.20-12.55


STAGE 1 - THE FUTURE OF DISTRIBUTION

11.20 - 11.35
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THE RAPID GROWTH OF OPEN INSURANCE ADOPTION

NATHAN DAUSCHMIDT

AVP Strategy and Innovation

NATHAN DAUSCHMIDT

AVP Strategy and Innovation, Great American Insurance Group
×

Full biography

THE RAPID GROWTH OF OPEN INSURANCE ADOPTION

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11.35 - 12.00
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CHARTING THE FUTURE OF EMBEDDED INSURANCE

 * OEMs as a driver of embedded auto insurance: what are the implications for
   insurers?
 * Looking beyond travel and auto: which lines hold the most promise for
   embedded?
 * From tech to CX: what are potential partners demanding from insurers?
 * Embedding complex products: where are the issues and how can they be
   overcome?
 * The power of partner data: embedding personalised and relevant products
 * Embedded competition: could embedded aggregators be the future?

ALEXANDER M. CHONISKI

Head of Embedded Insurance

ALEXANDER M. CHONISKI

Head of Embedded Insurance, Gallagher Re
×

Full biography

AKHIL ANIFF

Director Of Business Development

AKHIL ANIFF

Director Of Business Development, Pattern Insurance
×

Full biography

ADAM FISCHER

EVP Product and Technology

ADAM FISCHER

EVP Product and Technology, Clearcover
×

Full biography

CHARTING THE FUTURE OF EMBEDDED INSURANCE

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12.00 - 12.20
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IMPROVING CX AND GENERATING NEW REVENUE STREAMS WITH EMBEDDED INSURANCE:
PERSPECTIVES FROM A MOBILITY OEM, VOLVO GROUP

CHUCK GOMEZ

General Manager, North America

CHUCK GOMEZ

General Manager, North America, InsureMO
×

Full biography

TRENHOLM PALMER

Director of Digital Insurance

TRENHOLM PALMER

Director of Digital Insurance, Volvo Financial Services
×

Full biography

IMPROVING CX AND GENERATING NEW REVENUE STREAMS WITH EMBEDDED INSURANCE:
PERSPECTIVES FROM A MOBILITY OEM, VOLVO GROUP

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12.20 - 12.55
Panel discussion
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MAXIMIZING THE POTENTIAL OF DIGITAL

 * Insurance in an open world: grasping the opportunity
 * Are open APIs the key to collaboration?
 * How must tech stacks evolve to engage with digital ecosystems?
 * Towards standardised APIs: how much progress has been made?
 * What lessons can be drawn from Open Banking?
 * Open insurance: what is the ultimate goal and how can the industry attain it?

PRATEEK SANGAL

Head of Digital Strategy, North America P&C

PRATEEK SANGAL

Head of Digital Strategy, North America P&C, AmTrust Financial Services
×

Full biography

ARTHUR BORDEN

Head of Digital Business Systems & Architecture

ARTHUR BORDEN

Head of Digital Business Systems & Architecture, Everest Insurance
×

Full biography

AMIR PEIVANDI

Chief Technology Officer

AMIR PEIVANDI

Chief Technology Officer, Saskatchewan Blue Cross
×

Full biography

MAXIMIZING THE POTENTIAL OF DIGITAL

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STAGE 2 - UNDERWRITING IN UNCERTAIN TIMES

11.20 - 11.35
Keynote address
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INSURANCE IN A VOLATILE WORLD: CLIMATE CHANGE AND THE NECESSITY OF PROTECTION

JENNIFER KYUNG

Chief Underwriting Officer

JENNIFER KYUNG

Chief Underwriting Officer, USAA
×

Full biography

INSURANCE IN A VOLATILE WORLD: CLIMATE CHANGE AND THE NECESSITY OF PROTECTION

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11.35 - 12.00
Fireside chat
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INNOVATION IN A NEW WORLD

 * Cyber, climate, space: where are opportunities emerging for product
   innovation?
 * From microinsurance to on-demand offerings: how are models evolving to meet
   underserved markets?
 * Beyond UBI and parametric models: how is connected data fuelling a new wave
   of product innovation?
 * Cyber, NatCat, pandemic: what is the potential of parametric in addressing
   underserved risks?
 * Rethinking approaches to new risks: how are advanced analytics, predictive
   modelling and real-time data changing the game?
 * Preparing for the unknown: how can products remain resilient in the face of
   emerging risks?

KATHRYN RUDOLPH

Director Product Development

KATHRYN RUDOLPH

Director Product Development, Southern Guaranty Insurance
×

Full biography

INNOVATION IN A NEW WORLD

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12.20 - 12.55
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THE FUTURE OF UNDERWRITING

 * How can underwriters build resilience in the face of inflation and rising
   costs?
 * How will ML and AI enable greater accuracy and efficiency in the underwriting
   process?
 * Where are algorithmic approaches useful and where does underwriting still
   require the human touch?
 * What challenges stand in the way of exploiting automation? How can these be
   overcome?
 * Bionic underwriting: what are the barriers to effective human-machine
   collaboration?
 * Cyber, crypto, climate: how can data analytics be optimised to navigate an
   uncertain risk landscape?
 * What new data sources should be considered to tackle emerging risks?
 * How will underwriting transformation deliver a competitive advantage and
   market differentiation?

PAIGE STIEFEL

Chief Underwriting Officer

PAIGE STIEFEL

Chief Underwriting Officer, MIC Global
×

Full biography

TAFFY JO MAYERS

Global Head of Commercial, Property and Casualty and Specialty propositions

TAFFY JO MAYERS

Global Head of Commercial, Property and Casualty and Specialty propositions, WTW
×

Full biography

Founder & Chief Executive Officer

Founder & Chief Executive Officer, inRev
×

Full biography

AARON WRIGHT

Director, Strategy

AARON WRIGHT

Director, Strategy, Earnix
×

Full biography

THE FUTURE OF UNDERWRITING

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STAGE 3 - DATA AND ANALYTICS

11.20 - 11.35
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FORGING THE FUTURE OF BUSINESS WITH AI

RUSSELL PAGE

Chief Information Officer

RUSSELL PAGE

Chief Information Officer, Hagerty
×

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FORGING THE FUTURE OF BUSINESS WITH AI

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11.35 - 11.50
Advisory
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EMPOWERING UNDERWRITING EXCELLENCE: THE FUSION OF MODERN TECH AND AI

MARK MCGHIEY

CSP, CFPS, AFIS, Sr. Associate Vice President

MARK MCGHIEY

CSP, CFPS, AFIS, Sr. Associate Vice President, Nationwide
×

Full biography

ROGER DUFFIELD

CPCU, ARM, SVP and General Manager of Risk Management

ROGER DUFFIELD

CPCU, ARM, SVP and General Manager of Risk Management, iLearning Engines
×

Full biography

EMPOWERING UNDERWRITING EXCELLENCE: THE FUSION OF MODERN TECH AND AI

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11.50 - 12.15
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SUPERCHARGING ANALYTICS

 * What can insurers learn from BigTech data strategies?
 * How can insurers deploy augmented analytics for enhanced insights?
 * How can insurers optimise analytics while remaining compliant with incoming
   data regulations?
 * Explainable AI: the next step in ethical model validation?
 * Towards real-time analytics: what capabilities are necessary for seamless IoT
   integration?

PAUL AVILEZ

VP Data Architecture

PAUL AVILEZ

VP Data Architecture, CNA Insurance
×

Full biography

KEMI NELSON

VP Data Products and Strategy

KEMI NELSON

VP Data Products and Strategy, Liberty Mutual
×

Full biography

SUPERCHARGING ANALYTICS

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12.15 - 12.55
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DATA MATURITY: MAKING THE DATA DREAM A REALITY

 * Overcoming legacy systems: the road to data maturity?
 * Data management: where do the challenges still lie? How can these be
   overcome?
 * Leveraging cloud: what is the key to doing this securely?
 * Sourcing, cleaning, integrating: what are the keys to success in overcoming
   data quality issues?
 * Making the most of data: how can this be achieved?
 * Generative AI: a step-change in exploitation of unstructured data?

PARIMAL KUMAR

VP, Head of Technology

PARIMAL KUMAR

VP, Head of Technology, QBE
×

Full biography

NAN LI

VP AI/ML Statistical Practices

NAN LI

VP AI/ML Statistical Practices, Nationwide
×

Full biography

RAJEEV GUPTA

Co-founder and Chief Product Officer

RAJEEV GUPTA

Co-founder and Chief Product Officer, Cowbell
×

Full biography

DATA MATURITY: MAKING THE DATA DREAM A REALITY

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STAGE 4 - THE CIO FORUM

11.20 - 11.35
Keynote address
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CYBERSECURITY: MEETING THE CHALLENGE

ROBERT PICK

Chief Information Officer

ROBERT PICK

Chief Information Officer, Tokio Marine Insurance
×

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CYBERSECURITY: MEETING THE CHALLENGE

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11.50 - 12.15
Fireside chat
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BUILDING AN ARCHITECTURE FIT FOR THE FUTURE

 * The road to digital maturity: how far has the industry come and how far is
   left to go?
 * What strategies must be adopted to avoid spaghetti architecture and shadow
   IT?
 * How are data security requirements evolving, and how can insurers keep pace?
 * From multi to distributed cloud: how can cloud strategies remain resilient in
   the face of future risks?
 * Integration and interoperability: what will a truly API-first architecture
   look like and how can it be achieved?
 * From composable architecture to heterogenous ecosystems: what is the latest
   frontier in technological architecture?

CHAD SANDS

IT Leader and Architect

CHAD SANDS

IT Leader and Architect, State Farm
×

Full biography

PIERRE BRAGANZA

Chief Enterprise Architect

PIERRE BRAGANZA

Chief Enterprise Architect, CNA Insurance
×

Full biography

BUILDING AN ARCHITECTURE FIT FOR THE FUTURE

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SYNERGIZING IT AND BUSINESS STRATEGIES IN AN ERA OF DIGITAL TRANSFORMATION

 * The alignment of IT and business strategies: what are the key considerations
   and how are they evolving?
 * How are insurers maximising the value derived from digital transformation
   efforts?
 * How should technological change influence business strategy and where do the
   main opportunities lie?
 * How must IT evolve to facilitate changing business models?
 * Cybersecurity and transformation: driving safe change

GREG TACCHETTI

Chief Information and Strategy Officer

GREG TACCHETTI

Chief Information and Strategy Officer, State Auto
×

Full biography

JUSTIN GRESS

Chief Operating Officer - Insurance

JUSTIN GRESS

Chief Operating Officer - Insurance, Vantage Group Holdings
×

Full biography

TIM LENAHAN

Executive Strategist

TIM LENAHAN

Executive Strategist, Sapiens
×

Full biography

SYNERGIZING IT AND BUSINESS STRATEGIES IN AN ERA OF DIGITAL TRANSFORMATION

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Lunch
12.55

Session Seven
14.10 - 15.45


SESSION SEVEN

14.10 - 14.15
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OPENING REMARKS

OPENING REMARKS

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14.15 - 14.40
Panel discussion
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TRENDSPOTTING: WHERE WILL INNOVATION GO NEXT?

 * Assessing the pace of innovation: what will investment trends look like for
   2024 and beyond?
 * From OEMs to bigtech: what are the key battlegrounds for insurers competing
   against new entrants?
 * Sharing, gig and circular economies: what novel insurance needs is the
   digital revolution producing?
 * Advances in IoT and connected technology: what innovations are emerging as a
   result?
 * In what ways is insurtech uniquely positioned to enable the next generation
   of climate innovation?
 * AI, space, cannabis, green energy: what is the relative size of emerging
   insurance opportunities?
 * Anticipating future insurtech disruption: which areas of insurance will be
   transformed next?

DOMINIQUE ROUDAUT

Partner, Innovation

DOMINIQUE ROUDAUT

Partner, Innovation, MS&AD Ventures
×

Full biography

ROBERT COONEY

Senior Managing Director

ROBERT COONEY

Senior Managing Director, Aon
×

Full biography

LISA WARDLAW

President & Founder

LISA WARDLAW

President & Founder , 360 Digital Immersion
×

Full biography

DAVE MULLEN

VC

DAVE MULLEN

VC, SVB Capital
×

Full biography

TRENDSPOTTING: WHERE WILL INNOVATION GO NEXT?

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14.40 - 14.55
Case study
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JAMES BENHAM

Co-host

JAMES BENHAM

Co-host, The InsurTech Geek Podcast
×

Full biography
14.55 - 15.10
Case study
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AMPLIFY LIFE

HANNA WU

Chief Executive Officer

HANNA WU

Chief Executive Officer , Amplify Life Insurance
×

Full biography

AMPLIFY LIFE

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15.10 - 15.25
Case study
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NAVIGATING THE CRYPTOVERSE

EYHAB AEJAZ

Chief Executive Officer

EYHAB AEJAZ

Chief Executive Officer, Breach Insurance
×

Full biography

NAVIGATING THE CRYPTOVERSE

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15.25 - 15.45
Fireside chat
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ENTERING THE DARQ AGE: WHAT ARE THE IMPLICATIONS FOR INSURANCE?

The DARQ technologies are:

 * Distributed Ledger Technology
 * Artificial Intelligence
 * Reality (Virtual Reality and Extended Reality)
 * Quantum Computing

This Fireside Chat will explore the ways these technologies are and will
continue to transform insurance, and the groundbreaking power of the combination
of all four.

DAVID VERBEETEN

Chief Commercial Officer

DAVID VERBEETEN

Chief Commercial Officer, Nayms
×

Full biography

ASH NAIK

Head of Auto Insurance Products

ASH NAIK

Head of Auto Insurance Products, AAIS
×

Full biography

ENTERING THE DARQ AGE: WHAT ARE THE IMPLICATIONS FOR INSURANCE?

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End of conference
15.45

 * Day One
 * Day 2

 * Welcome address
   08.45
 * Session One
   08.50 - 10.50
 * Networking break
   10.50
 * Session Two
   11.30 - 13.15
 * Lunch
   13.15
 * Session Three
   14.30 - 16.00
 * Networking Break
   16.00
 * Session Four
   16.30-18.00
 * After Party!
   18.00


SELECT A STAGE

 * Stage 1
   Session One


SELECT A STAGE

 * All stages
 * Stage 1
   Operational optimization
 * Stage 2
   Product & Pricing
 * Stage 3
   A revolution in claims
 * Stage 4
   The Innovation Lab


SELECT A STAGE

 * All stages
 * Stage 1
   Making predict and prevent a reality
 * Stage 2
   The changing face of distribution
 * Stage 3
   Fighting digital fraud
 * Stage 4
   The Innovation Lab


SELECT A STAGE

 * All stages
 * Stage 1
   Next-gen AI
 * Stage 2
   The future of auto insurance


SESSION ONE

08.50 - 09.00
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OPENING REMARKS

CARTER LAWRENCE

Commissioner - Commerce & Insurance

CARTER LAWRENCE

Commissioner - Commerce & Insurance, Tennessee Government
×

Full biography

OPENING REMARKS

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09.00 - 09.15
Keynote address
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INNOVATING FOR THE FUTURE: STRATEGIES FOR SUCCESS

RICH SUTER

Group President

RICH SUTER

Group President, Great American Insurance Group
×

Full biography

INNOVATING FOR THE FUTURE: STRATEGIES FOR SUCCESS

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09.15 - 09.30
Keynote address
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IGNITING INNOVATION: SHAPING THE FUTURE OF COMMERCIAL AUTO WITH THE FLAME OF AI

KEVIN ABRAMSON

President

KEVIN ABRAMSON

President, Cover Whale
×

Full biography

IGNITING INNOVATION: SHAPING THE FUTURE OF COMMERCIAL AUTO WITH THE FLAME OF AI

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09.30 - 09.45
Keynote address
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DOES REGULATION HELP OR HINDER INNOVATION? US AND CANADIAN MARKETS – A
COMPARATIVE APPROACH

CELYESTE POWER

CEO and President

CELYESTE POWER

CEO and President, Insurance Bureau of Canada
×

Full biography

DOES REGULATION HELP OR HINDER INNOVATION? US AND CANADIAN MARKETS – A
COMPARATIVE APPROACH

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09.45 - 10.00
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ADVISORY SESSION

MARK BELAK

Account Director

MARK BELAK

Account Director, Genesys
×

Full biography

ADVISORY SESSION

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10.00 - 10.15
Keynote address
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PROSPECTS FOR THE INSURANCE INDUSTRY | THE VIEW FROM A RATING AGENCY: AM BEST

JIM GILLARD

EVP and Chief Operating Officer

JIM GILLARD

EVP and Chief Operating Officer, AM Best
×

Full biography

PROSPECTS FOR THE INSURANCE INDUSTRY | THE VIEW FROM A RATING AGENCY: AM BEST

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10.15 - 10.50
Leaders' Forum
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STRATEGIC PRIORITIES FOR 2024 AND BEYOND

 * A changing risk landscape: where do the opportunities and challenges lie? 
 * Facing disruption head on: what strategies will be key to succeeding in the
   age of innovation? 
 * Delivering for the customer: how will the industry need to continue to
   evolve? 
 * Building a workforce fit for the future 
 * Navigating economic uncertainty: what are the key success factors?   
 * The insurtech promise: a realistic reevaluation 

DONALD LACEY

Chief Investment Officer, Ping An Voyager Partners

DONALD LACEY

Chief Investment Officer, Ping An Voyager Partners, Ping An Global Voyager
×

Full biography

KIMBERLY VAUGHN

VP Claims Experience and Culture

KIMBERLY VAUGHN

VP Claims Experience and Culture, Amerisure Insurance
×

Full biography

MARCUS ROHLFS

Director of Scouting and Trends

MARCUS ROHLFS

Director of Scouting and Trends, State Farm
×

Full biography

KEVIN ABRAMSON

President

KEVIN ABRAMSON

President, Cover Whale
×

Full biography

ALLISON ALBRECHT

Director Sales

ALLISON ALBRECHT

Director Sales, Clearspeed
×

Full biography

STRATEGIC PRIORITIES FOR 2024 AND BEYOND

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STAGE 1 - OPERATIONAL OPTIMIZATION

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 11.50
Keynote address
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ENTERING THE NEXT ERA OF DIGITAL TRANSFORMATION: CREATING STRATEGIES FOR SUCCESS

PARIN KOTHARI

AVP, Digital Transformation

PARIN KOTHARI

AVP, Digital Transformation, Manulife
×

Full biography

ENTERING THE NEXT ERA OF DIGITAL TRANSFORMATION: CREATING STRATEGIES FOR SUCCESS

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11.50 - 12.05
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ADVISORY SESSION

EILEEN POTTER

VP of Insurance Marketing

EILEEN POTTER

VP of Insurance Marketing, Smart Communications
×

Full biography

ADVISORY SESSION

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12.05 - 12.30
Fireside chat
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ADVANCEMENTS IN AI: A NEW DAWN FOR OPERATIONS?

 * How can insurers leverage AI to gain a competitive edge?  
 * AI-powered automation: where is the investment worth the reward?  
 * From Machine Learning to AI: taking operational efficiency to the next level 
 * What is the potential of generative AI? In what timeframe?  
 * Feeding the machine: how can insurers create the data infrastructure AI
   requires?  
 * How is AI adoption reshaping demand for IT skills and talent?  
 * The future of the AI-powered organization: Combining AI, IoT and blockchain

MEGAN DUTY

SVP

MEGAN DUTY

SVP, Puritan Life
×

Full biography

ANDREW JOHNSTON

Global Head of InsurTech

ANDREW JOHNSTON

Global Head of InsurTech, Gallagher Re
×

Full biography

ADVANCEMENTS IN AI: A NEW DAWN FOR OPERATIONS?

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12.30 - 12.45
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A DATA TRANSFORMATION JOURNEY: LESSONS FROM PACIFIC LIFE

DANIEL HERMANSSON

AVP Corporate Strategy

DANIEL HERMANSSON

AVP Corporate Strategy, Pacific Life Re
×

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A DATA TRANSFORMATION JOURNEY: LESSONS FROM PACIFIC LIFE

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12.45 - 13.15
Panel discussion
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OPTIMISING OPERATIONS IN THE DIGITAL AGE

 * What are the principal areas in which digital technologies can streamline
   processes?  
 * From claims processing to compliance: unlocking the value of RPA  
 * Transformation in the face of rising costs: what is the potential for plug &
   play and ‘as-a-service’ models?  
 * Flexible and resilient: responding to the call for agile operating models  
 * Keeping pace with BigTech and disruptors: how can insurers overcome legacy
   constraints?  
 * Digital twins, data modelling, drones: what efficiencies could emerging
   technologies bring?  
 * Ensuring ROI: how can insurers maximise value from investment?

BRADLEY PURNHAGEN

Head of Breakthrough Innovation

BRADLEY PURNHAGEN

Head of Breakthrough Innovation, The Cincinnati Insurance Companies
×

Full biography

ALEX CARVALHO

Investor

ALEX CARVALHO

Investor, Distributed Ventures
×

Full biography

CHRIS SAWYER

President & CEO

CHRIS SAWYER

President & CEO, Next Level Solutions
×

Full biography

OPTIMISING OPERATIONS IN THE DIGITAL AGE

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STAGE 2 - PRODUCT & PRICING

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 11.55
Keynote address
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REVOLUTIONISING PRODUCT AND PRICING: THE ROLE OF CONNECTED DATA

YARON BEN-ZVI

Chief Operating Officer

YARON BEN-ZVI

Chief Operating Officer, Oka – The Carbon Insurance Company
×

Full biography

REVOLUTIONISING PRODUCT AND PRICING: THE ROLE OF CONNECTED DATA

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11.50 - 12.10
Fireside chat
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UNLEASHING THE POWER OF IOT AND TELEMATICS IN PRICING

 * Telematics and the move to behaviour-based pricing: understanding the need
   for explainability  
 * How can insurers reconcile greater pricing sophistication with
   transparency?  
 * Will explainability in UBI become a competitive differentiator? Or could too
   much transparency in pricing give away competitive edge?  
 * How likely are regulators to require XAI as AI advances? 
 * Towards responsible AI in pricing: what steps need to be taken?

JOHN BROADRICK

Director Product Development P&C

JOHN BROADRICK

Director Product Development P&C, Nationwide
×

Full biography

MICHAEL SYDOR

Former Assistant Director Product Analysis

MICHAEL SYDOR

Former Assistant Director Product Analysis, Liberty Mutual
×

Full biography

LARRY BAEDER

Data Scientist

LARRY BAEDER

Data Scientist, Milliman
×

Full biography

UNLEASHING THE POWER OF IOT AND TELEMATICS IN PRICING

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12.10 - 12.35
Panel discussion
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INSURANCE REIMAGINED: HOW IS TECHNOLOGY SUPPORTING THE MOVE TO WELLBEING?

 * From mitigation to prevention: how can insurers make a real difference to
   customers wellbeing?
 * How can insurers take advantage of real-time data to step up from tracking to
   influencing behaviour?
 * What are the technology capabilities necessary to deliver personalised
   wellbeing and risk prevention solutions at scale?
 * What role will insurers play in the wellness ecosystem?
 * Wellbeing-as-a-service: in what timeline will this become the core product?

AMIR ABDULLAH

Head of Product

AMIR ABDULLAH

Head of Product, Yulife
×

Full biography

STEPHEN MITCHLEY

Chief Strategy Officer

STEPHEN MITCHLEY

Chief Strategy Officer, Vitality
×

Full biography

HORACIO HERRERA-FAJER

Head of Life Insurance Partnerships

HORACIO HERRERA-FAJER

Head of Life Insurance Partnerships, Grail
×

Full biography

DR CHRISTY LANE

Founder

DR CHRISTY LANE

Founder, Flora
×

Full biography

INSURANCE REIMAGINED: HOW IS TECHNOLOGY SUPPORTING THE MOVE TO WELLBEING?

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12.50 - 13.15
Fireside chat
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PRICING 2.0: THE NEXT GENERATION OF PRICING

 * From subscription models to pay-as-you-go: where will customer behaviours
   take us next? 
 * The rise of value-added services: is price still central to customer
   retention? 
 * Pricing in an inflationary world: how do pricing models need to adapt? 
 * Softening rates, hard markets: how might pricing agility allow insurers to
   navigate economic uncertainty? 
 * Maintaining a robust risk pool: how can insurers leverage personalised
   pricing while protecting the underinsured? 
 * Meeting the challenge of dynamic pricing: what must insurers do to prepare?

TODD LEHMANN

VP & Chief Actuary

TODD LEHMANN

VP & Chief Actuary, Quincy Mutual
×

Full biography

ANTHONY DELANEY

SVP of Product and Underwriting

ANTHONY DELANEY

SVP of Product and Underwriting, Acceptance Insurance
×

Full biography

Director of Product Management

Director of Product Management, Arity
×

Full biography

PRICING 2.0: THE NEXT GENERATION OF PRICING

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STAGE 3 - A REVOLUTION IN CLAIMS

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 12.00
Fireside chat
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THE NEXT CX EVOLUTION

GRACE HANSON

Chief Claims Officer

GRACE HANSON

Chief Claims Officer, Hippo
×

Full biography

PARIMAL KUMAR

VP, Head of Technology

PARIMAL KUMAR

VP, Head of Technology, QBE
×

Full biography

HEATHER WILSON

Chief Executive Officer

HEATHER WILSON

Chief Executive Officer, Clara Analytics
×

Full biography

THE NEXT CX EVOLUTION

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12.00 - 12.15
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ADVISORY SESSION

ADVISORY SESSION

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12.15 - 12.30
Case study
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THE EMPATHETIC RESOLUTION MODEL: BUILDING A HUMAN-CENTRIC APPROACH TO CLAIMS

GREG HAMLIN

SVP Chief Claims Officer

GREG HAMLIN

SVP Chief Claims Officer, Berkley Industrial Comp
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Full biography

THE EMPATHETIC RESOLUTION MODEL: BUILDING A HUMAN-CENTRIC APPROACH TO CLAIMS

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12.45 - 13.15
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TOWARDS TOUCHLESS CLAIMS: THE NEXT STEP IN CLAIMS AUTOMATION

 * What lessons can be learnt from existing examples of STP? 
 * Augmenting analytics to automate complex claims: what are the keys to
   success? 
 * Assessing the power of new data points: from IoT to satellite tech 
 * What is the role of the claims handler in an automated world?  
 * Challenging assumptions: is the human always more supportive than the
   digital? 
 * Assessing the power of generative AI: a step-change in AI-powered claims?

LORI PON

Insurance Thought Leader

LORI PON

Insurance Thought Leader , Insurance Innovators USA
×

Full biography

GWEN OLSON

AVP Enterprise Claims Strategy

GWEN OLSON

AVP Enterprise Claims Strategy, American Family
×

Full biography

DANIEL SAVAGE

Strategic Consultant Claims

DANIEL SAVAGE

Strategic Consultant Claims, Mass Mutual
×

Full biography

TOWARDS TOUCHLESS CLAIMS: THE NEXT STEP IN CLAIMS AUTOMATION

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STAGE 4 - THE INNOVATION LAB

11.30 - 11.35
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OPENING REMARKS

OPENING REMARKS

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11.35 - 11.50
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UNVEILING THE POWER OF DIVERSITY, INCLUSION, AND INNOVATION IN INSURANCE
LEADERSHIP

UNVEILING THE POWER OF DIVERSITY, INCLUSION, AND INNOVATION IN INSURANCE
LEADERSHIP

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11.50 - 12.10
Advisory
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YOUR PEOPLE, YOUR FUTURE: WHY GENERATIVE AI IS THE ULTIMATE TALENT INVESTMENT

BRIAN KNOWLES

US Insurance Lead

BRIAN KNOWLES

US Insurance Lead, Attensi
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Full biography

PATRICE GRANT

Account Director

PATRICE GRANT

Account Director, Attensi
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Full biography

YOUR PEOPLE, YOUR FUTURE: WHY GENERATIVE AI IS THE ULTIMATE TALENT INVESTMENT

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12.10 - 12.25
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REIMAGINING PET INSURANCE: BUILDING A WELLNESS ECOSYSTEM

DYLAN WHITEHEAD

Director of Claims

DYLAN WHITEHEAD

Director of Claims, Pumpkin Insurance
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REIMAGINING PET INSURANCE: BUILDING A WELLNESS ECOSYSTEM

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12.25 - 12.40
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MEETING THE DEMAND OF INSURANCE

NABIL RAHMAN

Chief Strategy Officer

NABIL RAHMAN

Chief Strategy Officer, Spot Insurance
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Full biography

MEETING THE DEMAND OF INSURANCE

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12.40 - 12.55
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DON’T FORGET TO ASK “WHY”: UNVEILING THE PURPOSE-DRIVEN PATH IN INSURANCE

TIM ATTIA

Chief Executive Officer

TIM ATTIA

Chief Executive Officer, Slice Labs
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Full biography

DON’T FORGET TO ASK “WHY”: UNVEILING THE PURPOSE-DRIVEN PATH IN INSURANCE

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INNOVATING PRODUCTS FOR CLIMATE RESILIENCE

KYRA PEYTON

Innovation

KYRA PEYTON

Innovation, CSAA
×

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INNOVATING PRODUCTS FOR CLIMATE RESILIENCE

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STAGE 1 - MAKING PREDICT AND PREVENT A REALITY

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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UNLOCKING THE POWER OF PREDICT AND PREVENT IN FLOOD INSURANCE

DEREK LYNCH

Chief Underwriting Officer

DEREK LYNCH

Chief Underwriting Officer, reThought Flood
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UNLOCKING THE POWER OF PREDICT AND PREVENT IN FLOOD INSURANCE

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14.50 - 15.15
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OPTIMISING IOT: DEFINING A DATA STRATEGY

 * Coping with scale and storage: how will data management strategies need to
   adapt to leverage IoT effectively?  
 * IoT analytics: what is the key to converting raw data into actionable
   insights? 
 * Prescriptive analytics: how can insurers optimise real-time analytics at
   scale? 
 * Beyond latency issues, cyber risk and transport costs: the power of edge
   computing  
 * How will edge AI allow insurers to optimise existing IoT networks?  
 * Towards real-time decentralised risk prevention: unlocking the potential of
   IoT

LEVI STACEY

Product Principal - Telematics

LEVI STACEY

Product Principal - Telematics, Nationwide
×

Full biography

BIPIN CHADHA

VP of Data Science

BIPIN CHADHA

VP of Data Science, CSAA
×

Full biography

OPTIMISING IOT: DEFINING A DATA STRATEGY

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VALUE-ADDED SERVICES FOR RISK PREVENTION

WENDI BUKOWITZ

VP, Director of Strategic Innovation

WENDI BUKOWITZ

VP, Director of Strategic Innovation, The Cincinnati Insurance Companies
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VALUE-ADDED SERVICES FOR RISK PREVENTION

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PREDICT AND PREVENT IN ACTION: HOW CAN RISK GENUINELY BE REDUCED?

 * Moving from Sudheecarrier to risk mitigator: what are the key success
   criteria?  
 * Overcoming privacy concerns to increase uptake: what might be the catalyst
   for customers to share their data more freely?  
 * Driving behavioural change: which approaches have been most successful to
   date?  
 * Incentivising behavioural change through dynamic pricing: when is and isn’t
   this viable?  
 * Gamification: what makes it effective across different demographics?  
 * Connecting customers with a wider risk prevention ecosystem: what is
   required?  
 * From home to commercial: where will opportunities for driving proactive risk
   mitigation emerge moving forward?

DANIEL CAMPANY

VP Innovation

DANIEL CAMPANY

VP Innovation, The Hartford
×

Full biography

MILENA RUSSO

Innovation Manager

MILENA RUSSO

Innovation Manager, AXA XL
×

Full biography

DREW DOLESKI

Connected Home Product Strategy Director

DREW DOLESKI

Connected Home Product Strategy Director, Homesite Insurance
×

Full biography

PREDICT AND PREVENT IN ACTION: HOW CAN RISK GENUINELY BE REDUCED?

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STAGE 2 - THE CHANGING FACE OF DISTRIBUTION

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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ASIA RISING: UNDERSTANDING A SEA-CHANGE IN DIGITAL DISTRIBUTION

THERESA BLISSING

Best Selling Author and Podcast Host

THERESA BLISSING

Best Selling Author and Podcast Host, InsurTech in Asia
×

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ASIA RISING: UNDERSTANDING A SEA-CHANGE IN DIGITAL DISTRIBUTION

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ENHANCING THE BROKER-INSURER RELATIONSHIP

 * Winning broker buy-in: what is the formula for creating enduring
   partnerships? 
 * What steps need to be taken to facilitate broker-insurer collaboration?   
 * How is consolidation within the broker market impacting expectations of
   carriers?   
 * Towards quick and responsive communication: what tools are needed? 
 * From seamless APIs to data prefill: noone left behind in the drive to digital

CHRIS CARGILL

Head of Digital Distribution

CHRIS CARGILL

Head of Digital Distribution, Westfield
×

Full biography

JULIE BROWN

EVP Commercial Product

JULIE BROWN

EVP Commercial Product, Mobilitas Insurance
×

Full biography

TREVOR SMITH

SVP of Sharing Economy and Mobility

TREVOR SMITH

SVP of Sharing Economy and Mobility, Marsh
×

Full biography

ENHANCING THE BROKER-INSURER RELATIONSHIP

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AUGMENTED AND MIXED REALITY: THE NEXT FRONTIER FOR CONTEXTUAL MARKETING

JUSTIN JACOBS

SVP

JUSTIN JACOBS

SVP, IMA Financial Group
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AUGMENTED AND MIXED REALITY: THE NEXT FRONTIER FOR CONTEXTUAL MARKETING

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15.30 - 16.00
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FROM AGGREGATORS TO EMBEDDED FINANCE TO D2C: WHERE NEXT FOR THE CHANNEL
REVOLUTION?

 * Planning a channel strategy: where will customer behaviours go next?  
 * An embedded finance boom? Assessing the global trends  
 * Will the USA ever see the equivalent of Asian superapps? 
 * The rise of insurtech aggregators: are they here to stay?  
 * Going D2C with complex products: what are the hurdles and how can they be
   overcome?  
 * Creating a frictionless journey across multiple channels: how are new
   technologies making integrated channels a reality?

BRANDON WIENKES

Customer Digital Technology Director

BRANDON WIENKES

Customer Digital Technology Director, American Family
×

Full biography

CRISTIANE CHIACCHIO

Head of Distribution Partnerships

CRISTIANE CHIACCHIO

Head of Distribution Partnerships, Prudential
×

Full biography

KATE BIRTCH

GM of Insurance

KATE BIRTCH

GM of Insurance, Forbes Advisor
×

Full biography

FROM AGGREGATORS TO EMBEDDED FINANCE TO D2C: WHERE NEXT FOR THE CHANNEL
REVOLUTION?

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STAGE 3 - FIGHTING DIGITAL FRAUD

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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GENERATIVE AI: FRIEND OR FOE OF INSURANCE FRAUD?

SANTHOSH LADALLA

Director of Artificial Intelligence/Machine Learning

SANTHOSH LADALLA

Director of Artificial Intelligence/Machine Learning, CNA Insurance
×

Full biography

GENERATIVE AI: FRIEND OR FOE OF INSURANCE FRAUD?

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LEVERAGING NEXT-GEN DATA SOURCES IN COUNTER-FRAUD

 * Where are the opportunities to source more, and better quality, data?
 * Combatting deepfakes: how must biometrics and image forensics be leveraged?
 * Holistic customer understanding: assessing the power of behaviometrics in
   counter fraud
 * Addressing the legal and ethical minefields: where do the boundaries lie?

PATTERSON WEBBER

Director – Fraud Operations

PATTERSON WEBBER

Director – Fraud Operations, Asurion
×

Full biography

MARTA MAGNUSZEWSKA

Senior Director (VP) of Claims Analytics

MARTA MAGNUSZEWSKA

Senior Director (VP) of Claims Analytics, Markel
×

Full biography

LEVERAGING NEXT-GEN DATA SOURCES IN COUNTER-FRAUD

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BALANCING COUNTER-FRAUD WITH SEAMLESS CX

JAY PATEL

AVP, Corporate Development and Strategic Finance

JAY PATEL

AVP, Corporate Development and Strategic Finance, Fortitude Re
×

Full biography

JOHN NORRIE

Data Scientist Lead

JOHN NORRIE

Data Scientist Lead, Shift Technology
×

Full biography

RONNIE GAMMAGE

Senior Manager Claims Experience

RONNIE GAMMAGE

Senior Manager Claims Experience, Lemonade
×

Full biography

BALANCING COUNTER-FRAUD WITH SEAMLESS CX

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STAGE 4 - THE INNOVATION LAB

14.30 - 14.35
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OPENING REMARKS

OPENING REMARKS

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14.35 - 14.50
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BETTER CLAIMS OUTCOMES IN WORKERS COMP: OVERCOMING THE ROAD-BLOCKS TO RECOVERY

SARAH GRACE

Director of Medical Intervention and Strategy

SARAH GRACE

Director of Medical Intervention and Strategy, Travelers
×

Full biography

BETTER CLAIMS OUTCOMES IN WORKERS COMP: OVERCOMING THE ROAD-BLOCKS TO RECOVERY

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14.50 - 15.05
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APPROACHING INNOVATION WITH AN INVESTMENT LENS

DOUG ROERDEN

Head of Experience Design

DOUG ROERDEN

Head of Experience Design, FM Global
×

Full biography

APPROACHING INNOVATION WITH AN INVESTMENT LENS

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15.05 - 15.20
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FROM CRISIS TO COLLABORATION: A GLOBAL INITIATIVE TO SAVE LIVES

JOSH STIRLING

Founder

JOSH STIRLING

Founder, The Insurance Collaboration to Save Lives
×

Full biography

FROM CRISIS TO COLLABORATION: A GLOBAL INITIATIVE TO SAVE LIVES

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15.20 - 15.35
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REDEFINING DIGITAL DISTRIBUTION: THE FUTURE OF AGENT INTERACTIONS

BETSY STELLA

SVP VP Carrier Management & Operations

BETSY STELLA

SVP VP Carrier Management & Operations, Insurify
×

Full biography

REDEFINING DIGITAL DISTRIBUTION: THE FUTURE OF AGENT INTERACTIONS

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15.35 - 16.05
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THE FUTURE OF INSURTECH

 * The Insurtech Winter: how long will it last and just how frosty could it get?
 * Understanding changing investment appetite: which products and models are
   likely to thrive?
 * From embedded finance to DeFi: where can insurtech lead the way?
 * Unicorn versus camel: how have the routes to profitability shifted?
 * To what extent will we see incumbent insurers taking equity in insurtechs?
 * Reflecting on insurer-startup partnerships: what are the success stories and
   where does progress still need to be made?
 * Exploring alternative sources and structures of funding: what are the
   options?

AMIR KABIR

General Partner

AMIR KABIR

General Partner, AV8 Ventures
×

Full biography

AIDAN MADIGAN-CURTIS

Partner

AIDAN MADIGAN-CURTIS

Partner, growblocks logo
×

Full biography

CRAIG SCHEDLER

Managing Director

CRAIG SCHEDLER

Managing Director, Northwestern Mutual Future Ventures
×

Full biography

JOSEPH GUASTELLA

Partner

JOSEPH GUASTELLA

Partner, Viewpoint Ventures
×

Full biography

THE FUTURE OF INSURTECH

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STAGE 1 - NEXT-GEN AI

16.30 - 16.45
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GENERATIVE AI: FAD OR FUTURE?

IRIS DEVRIESE

AI Liability Lead

IRIS DEVRIESE

AI Liability Lead, Munich Re
×

Full biography

GENERATIVE AI: FAD OR FUTURE?

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16.45 - 17.00
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IS DIGITALIZATION DELIVERING MEANINGFUL INNOVATION TO THE INSURANCE INDUSTRY?

JAMES BERROCAL SIZEMORE

Chief Insurance Strategist

JAMES BERROCAL SIZEMORE

Chief Insurance Strategist, Informatica
×

Full biography

IS DIGITALIZATION DELIVERING MEANINGFUL INNOVATION TO THE INSURANCE INDUSTRY?

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CUSTOMER ENGAGEMENT IN THE AGE OF AI

 * How has public access to generative AI changed public opinion around
   AI-powered interactions?
 * What will advances in AI mean for the future of hyperpersonalisation in
   marketing and content creation?
 * How can Multimodal AI’s ability to analyze across sound, image and text
   together transform customer interactions?
 * How can AI interactions be made seamless across multiple channels?
 * Unlocking the power of personalization, upselling and tailored
   recommendations

LIZZIE KOLKOWSKI

AVP Innovation

LIZZIE KOLKOWSKI

AVP Innovation, Canal Insurance
×

Full biography

JOHN CHU

Chief Executive Officer

JOHN CHU

Chief Executive Officer, Bamboo Insurance
×

Full biography

ANDREA COLLINS

Chief Marketing Officer

ANDREA COLLINS

Chief Marketing Officer, Cowbell
×

Full biography

ROBERT ANDERSON

Principal Architect

ROBERT ANDERSON

Principal Architect, Endava
×

Full biography

CUSTOMER ENGAGEMENT IN THE AGE OF AI

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17.45 - 18.00
Interview
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TOWARDS RESPONSIBLE AI

 * What will AI capabilities and deployment look like in 2030?
 * Identifying the true risks of a booming technology
 * What is the true intent and direction of AI regulation?
 * What safeguards must be in place to confidently and securely deploy AI
   including generative AI?
 * AI innovation vs AI risk management: where should the balance lie?

MARIA KOKIASMENOS

VP, Associate General Counsel

MARIA KOKIASMENOS

VP, Associate General Counsel, The Hartford
×

Full biography

TOWARDS RESPONSIBLE AI

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STAGE 2 - THE FUTURE OF AUTO INSURANCE

16.30 - 16.50
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CONNECTED, EMBEDDED, SUBSCRIBED: NAVIGATING THE MOBILITY REVOLUTION

BRYAN FALCHUK

Best Selling Author and Podcast Host, The Future of Insurance

BRYAN FALCHUK

Best Selling Author and Podcast Host, The Future of Insurance , Insurance
Innovators USA
×

Full biography

CONNECTED, EMBEDDED, SUBSCRIBED: NAVIGATING THE MOBILITY REVOLUTION

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17.05 - 17.25
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THE TRUTH BEHIND TELEMATICS: SEPARATING FACT FROM FICTION IN BOTH PERSONAL AND
COMMERCIAL AUTO

MATTEO CARBONE

Founder & Director

MATTEO CARBONE

Founder & Director, IoT Insurance Observatory
×

Full biography

THE TRUTH BEHIND TELEMATICS: SEPARATING FACT FROM FICTION IN BOTH PERSONAL AND
COMMERCIAL AUTO

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NAVIGATING THE FUTURE OF INSURANCE IN A NEW MOBILITY ECOSYSTEM

 * From UBI to mobility-as-a-service: keeping pace with post-COVID patterns in
   mobility
 * Vision Zero: V2X, telematics and the impact on road safety
 * The rise of autonomous vehicles: navigating the risks and grasping the
   opportunities
 * What are the implications of OEM data ownership?
 * How can insurers position themselves to come out ahead in the OEM partner
   race?
 * Inside the Inflation Reduction Act: analysing the impact on the mobility
   ecosystem
 * Electric, hydrogen powered or something else: the future of motor power

TRENHOLM PALMER

Director of Digital Insurance

TRENHOLM PALMER

Director of Digital Insurance, Volvo Financial Services
×

Full biography

FRED BLUMER

Chief Executive Officer

FRED BLUMER

Chief Executive Officer, Porsche Auto Insurance
×

Full biography

AL BAGIRO

Chief Executive Officer

AL BAGIRO

Chief Executive Officer, Cogo Insurance
×

Full biography

NAVIGATING THE FUTURE OF INSURANCE IN A NEW MOBILITY ECOSYSTEM

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 * Session Five
   09.00 - 10.40
 * Refreshments
   10.40
 * Session Six
   11.20-12.55
 * Lunch
   12.55
 * Session Seven
   14.10 - 15.45
 * End of conference
   15.45


SELECT A STAGE

 * Stage 1
   Session Five


SELECT A STAGE

 * All stages
 * Stage 1
   The Future of Distribution
 * Stage 2
   Underwriting in uncertain times
 * Stage 3
   Data and analytics
 * Stage 4
   The CIO forum


SELECT A STAGE

 * Stage 1
   Session Seven


SESSION FIVE

09.00 - 09.05
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OPENING REMARKS

OPENING REMARKS

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09.05 - 09.20
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FRED KARLINSKY

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions
Practice

FRED KARLINSKY

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions
Practice, Greenberg Traurig
×

Full biography
09.20 - 09.35
Keynote address
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AI UNLEASHED, CYBER THREATS LOOMING: STRATEGIES TO TACKLE EMERGING RISKS

AI UNLEASHED, CYBER THREATS LOOMING: STRATEGIES TO TACKLE EMERGING RISKS

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09.35 - 09.50
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INSURANCE IN THE AGE OF THE SMART CITY

LAUREN SORKIN

Executive Director

LAUREN SORKIN

Executive Director, Resilient Cities Network
×

Full biography

INSURANCE IN THE AGE OF THE SMART CITY

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09.50 - 10.05
Advisory
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INCREASING CLIMATE RESILIENCE THROUGH THE USE OF PARAMETRIC INSURANCE

JYOTI BONTEMPS

Director - Core Insurance Transformation

JYOTI BONTEMPS

Director - Core Insurance Transformation, PwC
×

Full biography

INCREASING CLIMATE RESILIENCE THROUGH THE USE OF PARAMETRIC INSURANCE

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10.05 - 10.40
Leaders' Forum
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CONNECTED INSURANCE: GRASPING A WIN-WIN OPPORTUNITY

 * Reduced risks, narrowing protection gaps: where will connected insurance
   bring the greatest benefits?
 * Towards ubiquitous connectivity: what will be the impact of 6G and in what
   timeframe?
 * How can insurers leverage more frequent touchpoints to collect ever deeper
   customer data?
 * Will incoming data regulation help or hinder the interconnectivity
   revolution?
 * The generative AI risk advisor: what are the possibilities in customer
   engagement and data collection?
 * Capitalising on customer insights: what new avenues for monetization will
   become available?
 * Lower risk, lower premiums: how will business models need to adapt to ensure
   long-term profitability?
 * In what timeframe, if ever, will predict and prevent become the core product?

ROSE HALL

SVP, Head of Innovation, Americas

ROSE HALL

SVP, Head of Innovation, Americas, AXA XL
×

Full biography

PETE FREY

AVP, Telematics

PETE FREY

AVP, Telematics, Great American Insurance Group
×

Full biography

DAN WOODS

Founder and CEO

DAN WOODS

Founder and CEO, Socotra
×

Full biography

CONNECTED INSURANCE: GRASPING A WIN-WIN OPPORTUNITY

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STAGE 1 - THE FUTURE OF DISTRIBUTION

11.20 - 11.35
Keynote address
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THE RAPID GROWTH OF OPEN INSURANCE ADOPTION

NATHAN DAUSCHMIDT

AVP Strategy and Innovation

NATHAN DAUSCHMIDT

AVP Strategy and Innovation, Great American Insurance Group
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THE RAPID GROWTH OF OPEN INSURANCE ADOPTION

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11.35 - 12.00
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CHARTING THE FUTURE OF EMBEDDED INSURANCE

 * OEMs as a driver of embedded auto insurance: what are the implications for
   insurers?
 * Looking beyond travel and auto: which lines hold the most promise for
   embedded?
 * From tech to CX: what are potential partners demanding from insurers?
 * Embedding complex products: where are the issues and how can they be
   overcome?
 * The power of partner data: embedding personalised and relevant products
 * Embedded competition: could embedded aggregators be the future?

ALEXANDER M. CHONISKI

Head of Embedded Insurance

ALEXANDER M. CHONISKI

Head of Embedded Insurance, Gallagher Re
×

Full biography

AKHIL ANIFF

Director Of Business Development

AKHIL ANIFF

Director Of Business Development, Pattern Insurance
×

Full biography

ADAM FISCHER

EVP Product and Technology

ADAM FISCHER

EVP Product and Technology, Clearcover
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Full biography

CHARTING THE FUTURE OF EMBEDDED INSURANCE

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12.00 - 12.20
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IMPROVING CX AND GENERATING NEW REVENUE STREAMS WITH EMBEDDED INSURANCE:
PERSPECTIVES FROM A MOBILITY OEM, VOLVO GROUP

CHUCK GOMEZ

General Manager, North America

CHUCK GOMEZ

General Manager, North America, InsureMO
×

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TRENHOLM PALMER

Director of Digital Insurance

TRENHOLM PALMER

Director of Digital Insurance, Volvo Financial Services
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IMPROVING CX AND GENERATING NEW REVENUE STREAMS WITH EMBEDDED INSURANCE:
PERSPECTIVES FROM A MOBILITY OEM, VOLVO GROUP

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12.20 - 12.55
Panel discussion
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MAXIMIZING THE POTENTIAL OF DIGITAL

 * Insurance in an open world: grasping the opportunity
 * Are open APIs the key to collaboration?
 * How must tech stacks evolve to engage with digital ecosystems?
 * Towards standardised APIs: how much progress has been made?
 * What lessons can be drawn from Open Banking?
 * Open insurance: what is the ultimate goal and how can the industry attain it?

PRATEEK SANGAL

Head of Digital Strategy, North America P&C

PRATEEK SANGAL

Head of Digital Strategy, North America P&C, AmTrust Financial Services
×

Full biography

ARTHUR BORDEN

Head of Digital Business Systems & Architecture

ARTHUR BORDEN

Head of Digital Business Systems & Architecture, Everest Insurance
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AMIR PEIVANDI

Chief Technology Officer

AMIR PEIVANDI

Chief Technology Officer, Saskatchewan Blue Cross
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MAXIMIZING THE POTENTIAL OF DIGITAL

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STAGE 2 - UNDERWRITING IN UNCERTAIN TIMES

11.20 - 11.35
Keynote address
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INSURANCE IN A VOLATILE WORLD: CLIMATE CHANGE AND THE NECESSITY OF PROTECTION

JENNIFER KYUNG

Chief Underwriting Officer

JENNIFER KYUNG

Chief Underwriting Officer, USAA
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INSURANCE IN A VOLATILE WORLD: CLIMATE CHANGE AND THE NECESSITY OF PROTECTION

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11.35 - 12.00
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INNOVATION IN A NEW WORLD

 * Cyber, climate, space: where are opportunities emerging for product
   innovation?
 * From microinsurance to on-demand offerings: how are models evolving to meet
   underserved markets?
 * Beyond UBI and parametric models: how is connected data fuelling a new wave
   of product innovation?
 * Cyber, NatCat, pandemic: what is the potential of parametric in addressing
   underserved risks?
 * Rethinking approaches to new risks: how are advanced analytics, predictive
   modelling and real-time data changing the game?
 * Preparing for the unknown: how can products remain resilient in the face of
   emerging risks?

KATHRYN RUDOLPH

Director Product Development

KATHRYN RUDOLPH

Director Product Development, Southern Guaranty Insurance
×

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INNOVATION IN A NEW WORLD

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12.20 - 12.55
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THE FUTURE OF UNDERWRITING

 * How can underwriters build resilience in the face of inflation and rising
   costs?
 * How will ML and AI enable greater accuracy and efficiency in the underwriting
   process?
 * Where are algorithmic approaches useful and where does underwriting still
   require the human touch?
 * What challenges stand in the way of exploiting automation? How can these be
   overcome?
 * Bionic underwriting: what are the barriers to effective human-machine
   collaboration?
 * Cyber, crypto, climate: how can data analytics be optimised to navigate an
   uncertain risk landscape?
 * What new data sources should be considered to tackle emerging risks?
 * How will underwriting transformation deliver a competitive advantage and
   market differentiation?

PAIGE STIEFEL

Chief Underwriting Officer

PAIGE STIEFEL

Chief Underwriting Officer, MIC Global
×

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TAFFY JO MAYERS

Global Head of Commercial, Property and Casualty and Specialty propositions

TAFFY JO MAYERS

Global Head of Commercial, Property and Casualty and Specialty propositions, WTW
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Founder & Chief Executive Officer

Founder & Chief Executive Officer, inRev
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Full biography

AARON WRIGHT

Director, Strategy

AARON WRIGHT

Director, Strategy, Earnix
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THE FUTURE OF UNDERWRITING

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STAGE 3 - DATA AND ANALYTICS

11.20 - 11.35
Keynote address
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FORGING THE FUTURE OF BUSINESS WITH AI

RUSSELL PAGE

Chief Information Officer

RUSSELL PAGE

Chief Information Officer, Hagerty
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FORGING THE FUTURE OF BUSINESS WITH AI

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11.35 - 11.50
Advisory
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EMPOWERING UNDERWRITING EXCELLENCE: THE FUSION OF MODERN TECH AND AI

MARK MCGHIEY

CSP, CFPS, AFIS, Sr. Associate Vice President

MARK MCGHIEY

CSP, CFPS, AFIS, Sr. Associate Vice President, Nationwide
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ROGER DUFFIELD

CPCU, ARM, SVP and General Manager of Risk Management

ROGER DUFFIELD

CPCU, ARM, SVP and General Manager of Risk Management, iLearning Engines
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EMPOWERING UNDERWRITING EXCELLENCE: THE FUSION OF MODERN TECH AND AI

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11.50 - 12.15
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SUPERCHARGING ANALYTICS

 * What can insurers learn from BigTech data strategies?
 * How can insurers deploy augmented analytics for enhanced insights?
 * How can insurers optimise analytics while remaining compliant with incoming
   data regulations?
 * Explainable AI: the next step in ethical model validation?
 * Towards real-time analytics: what capabilities are necessary for seamless IoT
   integration?

PAUL AVILEZ

VP Data Architecture

PAUL AVILEZ

VP Data Architecture, CNA Insurance
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KEMI NELSON

VP Data Products and Strategy

KEMI NELSON

VP Data Products and Strategy, Liberty Mutual
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SUPERCHARGING ANALYTICS

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12.15 - 12.55
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DATA MATURITY: MAKING THE DATA DREAM A REALITY

 * Overcoming legacy systems: the road to data maturity?
 * Data management: where do the challenges still lie? How can these be
   overcome?
 * Leveraging cloud: what is the key to doing this securely?
 * Sourcing, cleaning, integrating: what are the keys to success in overcoming
   data quality issues?
 * Making the most of data: how can this be achieved?
 * Generative AI: a step-change in exploitation of unstructured data?

PARIMAL KUMAR

VP, Head of Technology

PARIMAL KUMAR

VP, Head of Technology, QBE
×

Full biography

NAN LI

VP AI/ML Statistical Practices

NAN LI

VP AI/ML Statistical Practices, Nationwide
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Full biography

RAJEEV GUPTA

Co-founder and Chief Product Officer

RAJEEV GUPTA

Co-founder and Chief Product Officer, Cowbell
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DATA MATURITY: MAKING THE DATA DREAM A REALITY

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STAGE 4 - THE CIO FORUM

11.20 - 11.35
Keynote address
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CYBERSECURITY: MEETING THE CHALLENGE

ROBERT PICK

Chief Information Officer

ROBERT PICK

Chief Information Officer, Tokio Marine Insurance
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CYBERSECURITY: MEETING THE CHALLENGE

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11.50 - 12.15
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BUILDING AN ARCHITECTURE FIT FOR THE FUTURE

 * The road to digital maturity: how far has the industry come and how far is
   left to go?
 * What strategies must be adopted to avoid spaghetti architecture and shadow
   IT?
 * How are data security requirements evolving, and how can insurers keep pace?
 * From multi to distributed cloud: how can cloud strategies remain resilient in
   the face of future risks?
 * Integration and interoperability: what will a truly API-first architecture
   look like and how can it be achieved?
 * From composable architecture to heterogenous ecosystems: what is the latest
   frontier in technological architecture?

CHAD SANDS

IT Leader and Architect

CHAD SANDS

IT Leader and Architect, State Farm
×

Full biography

PIERRE BRAGANZA

Chief Enterprise Architect

PIERRE BRAGANZA

Chief Enterprise Architect, CNA Insurance
×

Full biography

BUILDING AN ARCHITECTURE FIT FOR THE FUTURE

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12.15 - 12.55
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SYNERGIZING IT AND BUSINESS STRATEGIES IN AN ERA OF DIGITAL TRANSFORMATION

 * The alignment of IT and business strategies: what are the key considerations
   and how are they evolving?
 * How are insurers maximising the value derived from digital transformation
   efforts?
 * How should technological change influence business strategy and where do the
   main opportunities lie?
 * How must IT evolve to facilitate changing business models?
 * Cybersecurity and transformation: driving safe change

GREG TACCHETTI

Chief Information and Strategy Officer

GREG TACCHETTI

Chief Information and Strategy Officer, State Auto
×

Full biography

JUSTIN GRESS

Chief Operating Officer - Insurance

JUSTIN GRESS

Chief Operating Officer - Insurance, Vantage Group Holdings
×

Full biography

TIM LENAHAN

Executive Strategist

TIM LENAHAN

Executive Strategist, Sapiens
×

Full biography

SYNERGIZING IT AND BUSINESS STRATEGIES IN AN ERA OF DIGITAL TRANSFORMATION

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SESSION SEVEN

14.10 - 14.15
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OPENING REMARKS

OPENING REMARKS

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14.15 - 14.40
Panel discussion
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TRENDSPOTTING: WHERE WILL INNOVATION GO NEXT?

 * Assessing the pace of innovation: what will investment trends look like for
   2024 and beyond?
 * From OEMs to bigtech: what are the key battlegrounds for insurers competing
   against new entrants?
 * Sharing, gig and circular economies: what novel insurance needs is the
   digital revolution producing?
 * Advances in IoT and connected technology: what innovations are emerging as a
   result?
 * In what ways is insurtech uniquely positioned to enable the next generation
   of climate innovation?
 * AI, space, cannabis, green energy: what is the relative size of emerging
   insurance opportunities?
 * Anticipating future insurtech disruption: which areas of insurance will be
   transformed next?

DOMINIQUE ROUDAUT

Partner, Innovation

DOMINIQUE ROUDAUT

Partner, Innovation, MS&AD Ventures
×

Full biography

ROBERT COONEY

Senior Managing Director

ROBERT COONEY

Senior Managing Director, Aon
×

Full biography

LISA WARDLAW

President & Founder

LISA WARDLAW

President & Founder , 360 Digital Immersion
×

Full biography

DAVE MULLEN

VC

DAVE MULLEN

VC, SVB Capital
×

Full biography

TRENDSPOTTING: WHERE WILL INNOVATION GO NEXT?

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14.40 - 14.55
Case study
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JAMES BENHAM

Co-host

JAMES BENHAM

Co-host, The InsurTech Geek Podcast
×

Full biography
14.55 - 15.10
Case study
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AMPLIFY LIFE

HANNA WU

Chief Executive Officer

HANNA WU

Chief Executive Officer , Amplify Life Insurance
×

Full biography

AMPLIFY LIFE

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15.10 - 15.25
Case study
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NAVIGATING THE CRYPTOVERSE

EYHAB AEJAZ

Chief Executive Officer

EYHAB AEJAZ

Chief Executive Officer, Breach Insurance
×

Full biography

NAVIGATING THE CRYPTOVERSE

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15.25 - 15.45
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ENTERING THE DARQ AGE: WHAT ARE THE IMPLICATIONS FOR INSURANCE?

The DARQ technologies are:

 * Distributed Ledger Technology
 * Artificial Intelligence
 * Reality (Virtual Reality and Extended Reality)
 * Quantum Computing

This Fireside Chat will explore the ways these technologies are and will
continue to transform insurance, and the groundbreaking power of the combination
of all four.

DAVID VERBEETEN

Chief Commercial Officer

DAVID VERBEETEN

Chief Commercial Officer, Nayms
×

Full biography

ASH NAIK

Head of Auto Insurance Products

ASH NAIK

Head of Auto Insurance Products, AAIS
×

Full biography

ENTERING THE DARQ AGE: WHAT ARE THE IMPLICATIONS FOR INSURANCE?

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