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support.jeppesen.com Open in urlscan Pro
54.148.98.227  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Submission: On May 03 via manual from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 3 countries across 5 domains to perform 55 HTTP transactions. The main IP is 54.148.98.227, located in Boardman, United States and belongs to AMAZON-02 - Amazon.com, Inc., US. The main domain is support.jeppesen.com.
TLS certificate: Issued by Entrust Certification Authority - L1K on March 8th 2017. Valid for: 3 years.
This is the only time support.jeppesen.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
46 54.148.98.227 16509 (AMAZON-02)
2 88.221.165.83 20940 (AKAMAI-ASN1)
2 136.147.102.128 14340 (SALESFORCE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2 172.82.207.167 15224 (OMNITURE)
1 136.147.111.0 14340 (SALESFORCE)
55 7
46    54.148.98.227 (Boardman, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-54-148-98-227.us-west-2.compute.amazonaws.com
support.jeppesen.com
2    88.221.165.83 (European Union)

ASN20940 (AKAMAI-ASN1, US)
PTR: a88-221-165-83.deploy.static.akamaitechnologies.com
assets.adobedtm.com
2    136.147.102.128 (San Francisco, United States)

ASN14340 (SALESFORCE - Salesforce.com, Inc., US)
PTR: dcl6-phx.la4-c1-phx.salesforceliveagent.com
c.la4-c1-phx.salesforceliveagent.com
d.la4-c1-phx.salesforceliveagent.com
2    2a00:1450:4001:819::200a (Ireland)

ASN15169 (GOOGLE - Google LLC, US)
fonts.googleapis.com
1    2a00:1450:4001:821::2003 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)
fonts.gstatic.com
2    172.82.207.167 (Lehi, United States)

ASN15224 (OMNITURE - Adobe Systems Inc., US)
PTR: jeppesen.com.102.112.2o7.net
metrics.jeppesen.com
1    136.147.111.0 (San Francisco, United States)

ASN14340 (SALESFORCE - Salesforce.com, Inc., US)
PTR: dcl7-dfw.la4-c1-dfw.salesforceliveagent.com
d.la4-c1-dfw.salesforceliveagent.com
Domain Requested by
46 support.jeppesen.com support.jeppesen.com
2 metrics.jeppesen.com 1 redirects support.jeppesen.com
2 fonts.googleapis.com support.jeppesen.com
2 assets.adobedtm.com support.jeppesen.com
assets.adobedtm.com
1 d.la4-c1-dfw.salesforceliveagent.com c.la4-c1-phx.salesforceliveagent.com
1 d.la4-c1-phx.salesforceliveagent.com c.la4-c1-phx.salesforceliveagent.com
1 fonts.gstatic.com support.jeppesen.com
1 c.la4-c1-phx.salesforceliveagent.com support.jeppesen.com
55 8
Subject Issuer Validity Valid
support.jeppesen.com
Entrust Certification Authority - L1K		 2017-03-08 -
2020-03-08		 3 years crt.sh
assets.adobedtm.com
DigiCert SHA2 High Assurance Server CA		 2019-03-04 -
2020-03-11		 a year crt.sh
la4-c1-phx.salesforceliveagent.com
DigiCert SHA2 Secure Server CA		 2018-07-31 -
2020-07-30		 2 years crt.sh
*.googleapis.com
Google Internet Authority G3		 2019-04-16 -
2019-07-09		 3 months crt.sh
*.google.com
Google Internet Authority G3		 2019-04-16 -
2019-07-09		 3 months crt.sh
metrics.jeppesen.com
DigiCert SHA2 High Assurance Server CA		 2019-03-10 -
2020-06-12		 a year crt.sh
la4-c1-dfw.salesforceliveagent.com
DigiCert SHA2 Secure Server CA		 2018-07-31 -
2020-07-30		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Frame ID: 79F81F41BB386449D448FF85C4B25C12
Requests: 55 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • html /<link[^>]+foundation[^>"]+css/i
  • html /<div [^>]*class="[^"]*(?:small|medium|large)-\d{1,2} columns/i
Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|)HTTPD)/i
Overall confidence: 100%
Detected patterns
  • env /^LiveAgent$/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+font-awesome(?:\.min)?\.css/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i
Overall confidence: 100%
Detected patterns
  • script /modernizr(?:-([\d.]*[\d]))?.*\.js/i
  • env /^Modernizr$/i
Overall confidence: 100%
Detected patterns
  • script /moment(?:\.min)?\.js/i
  • env /^moment$/i
Overall confidence: 100%
Detected patterns
  • script /\/s[_-]code.*\.js/i
  • env /^s_(?:account|objectID|code|INST)$/i
Overall confidence: 100%
Detected patterns
  • script /jquery.*\.js/i
  • env /^jQuery$/i
Overall confidence: 100%
Detected patterns
  • script /piwik\.js|piwik\.php/i
  • env /^Piwik$/i
  • env /^_paq$/i

Page Statistics

55
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

8
Subdomains

7
IPs

3
Countries

3508 kB
Transfer

3639 kB
Size

10
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 48
  • https://metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/s69747021742241?AQB=1&ndh=1&pf=1&t=3%2F4%2F2019%2014%3A14%3A12%205%200&D=D%3D&fid=78E02DED3EDA0650-09C9223211E0A5ED&ce=UTF-8&ns=jeppesensanderson&pageName=Jepp%3ASupport%3AArticles&g=https%3A%2F%2Fsupport.jeppesen.com%2Farticle%3Fpc%3D%26pid%3D%26anum%3D000001563&server=support.jeppesen.com&v1=Jepp%3ASupport&v9=%2Farticle%3Fanum%3D000001563&c10=D%3DAccept-Language&c11=support.jeppesen.com&v11=D%3DAccept-Language&v12=Jepp%3ASupport%3AArticles&c13=Jepp%3ASupport%3AArticles&v13=D%3DUser-Agent&c16=D%3DUser-Agent&c17=D%3DTLTSID&c18=Jepp%3ASupport%3AArticles&c20=%2Farticle%3Fanum%3D000001563&v31=Jepp%3ASupport%3AArticles&v37=Article%20ID%3D000001563%7CDoc%20Type%28s%29%3DInfo%2C%20Troubleshooting%7CCreated%20Date%3DApr%202019%7CEnvironment%3D--%7CRelated%20Products%3DJDM%20Mac%20OS%2CJDM%20Mobile%2CJDM%20Windows%7CVersion%3D5%7CArticle%20Title%3DServer%20addresses%20that%20Jeppesen%20Distribution%20Manager%20%28JDM%29%20must%20be%20allowed%20to%20access%20on%20the%20network&v40=D%3DUser-Agent&v42=D%3DTLTSID&v45=Jepp%3ASupport%3AArticles&v46=Jepp%3ASupport%3AArticles&v47=%2Farticle%3Fanum%3D000001563&c54=DTM%20build%20date%3D2019-04-08%2004%3A48%3A43%20UTC%7CAA%3D2.12.0%7CAAcc%3D20190205_1%3AJepp%20Corp%7CAETF%3Dsupport.jepp%20Article%20EBR%2020190205_2&v65=D%3DAccept-Language&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&AQE=1 HTTP 302
  • https://metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/s69747021742241?AQB=1&pccr=true&vidn=2E66265A0507CFED-4000010D00001A50&&ndh=1&pf=1&t=3%2F4%2F2019%2014%3A14%3A12%205%200&D=D%3D&fid=78E02DED3EDA0650-09C9223211E0A5ED&ce=UTF-8&ns=jeppesensanderson&pageName=Jepp%3ASupport%3AArticles&g=https%3A%2F%2Fsupport.jeppesen.com%2Farticle%3Fpc%3D%26pid%3D%26anum%3D000001563&server=support.jeppesen.com&v1=Jepp%3ASupport&v9=%2Farticle%3Fanum%3D000001563&c10=D%3DAccept-Language&c11=support.jeppesen.com&v11=D%3DAccept-Language&v12=Jepp%3ASupport%3AArticles&c13=Jepp%3ASupport%3AArticles&v13=D%3DUser-Agent&c16=D%3DUser-Agent&c17=D%3DTLTSID&c18=Jepp%3ASupport%3AArticles&c20=%2Farticle%3Fanum%3D000001563&v31=Jepp%3ASupport%3AArticles&v37=Article%20ID%3D000001563%7CDoc%20Type%28s%29%3DInfo%2C%20Troubleshooting%7CCreated%20Date%3DApr%202019%7CEnvironment%3D--%7CRelated%20Products%3DJDM%20Mac%20OS%2CJDM%20Mobile%2CJDM%20Windows%7CVersion%3D5%7CArticle%20Title%3DServer%20addresses%20that%20Jeppesen%20Distribution%20Manager%20%28JDM%29%20must%20be%20allowed%20to%20access%20on%20the%20network&v40=D%3DUser-Agent&v42=D%3DTLTSID&v45=Jepp%3ASupport%3AArticles&v46=Jepp%3ASupport%3AArticles&v47=%2Farticle%3Fanum%3D000001563&c54=DTM%20build%20date%3D2019-04-08%2004%3A48%3A43%20UTC%7CAA%3D2.12.0%7CAAcc%3D20190205_1%3AJepp%20Corp%7CAETF%3Dsupport.jepp%20Article%20EBR%2020190205_2&v65=D%3DAccept-Language&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&AQE=1

55 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request article
support.jeppesen.com/ 		166 KB
166 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache / PHP/5.6.38
Resource Hash
af4faf3d1725ca9cb86cd5dd570f76d32c4cc04c58e9afdc9274fa19b037622a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support.jeppesen.com
:scheme
https
:path
/article?pc=&pid=&anum=000001563
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

status
200
date
Fri, 03 May 2019 14:14:10 GMT
content-type
text/html; charset=UTF-8
server
Apache
x-powered-by
PHP/5.6.38
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
x-xss-protection
1; mode=block
satelliteLib-99eaf1bd0bb190244021e5d1292352a05418217d.js
assets.adobedtm.com/7759e0eb6e9b60e7125a8e4434531292992da694/ 		126 KB
29 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets.adobedtm.com/7759e0eb6e9b60e7125a8e4434531292992da694/satelliteLib-99eaf1bd0bb190244021e5d1292352a05418217d.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
88.221.165.83 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a88-221-165-83.deploy.static.akamaitechnologies.com
Software
Apache /
Resource Hash
c99b03640f16c1db01480a6ef6f0cb49de78cd84096380b60b46c97a43a47316

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 03 May 2019 14:14:10 GMT
content-encoding
gzip
last-modified
Mon, 08 Apr 2019 04:48:45 GMT
server
Apache
etag
"238aae945c5f40b2834623481028f531:1554698925"
vary
Accept-Encoding
content-type
application/x-javascript
status
200
cache-control
max-age=3600
accept-ranges
bytes
timing-allow-origin
*
content-length
29313
expires
Fri, 03 May 2019 15:14:10 GMT
deployment.js
c.la4-c1-phx.salesforceliveagent.com/content/g/js/42.0/ 		41 KB
41 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://c.la4-c1-phx.salesforceliveagent.com/content/g/js/42.0/deployment.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
136.147.102.128 San Francisco, United States, ASN14340 (SALESFORCE - Salesforce.com, Inc., US),
Reverse DNS
dcl6-phx.la4-c1-phx.salesforceliveagent.com
Software
Jetty(9.4.z-SNAPSHOT) /
Resource Hash
3aa98a6c1b27e4332a1dc10d4770009cea632fa138bae37d34fc79709ada6dfe

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Fri, 03 May 2019 14:14:11 GMT
Cache-Control
max-age=60, must-revalidate
Last-Modified
Fri, 12 Apr 2019 22:51:12 GMT
Server
Jetty(9.4.z-SNAPSHOT)
Accept-Ranges
bytes
Content-Length
41702
Content-Type
application/javascript
jquery.min.js
support.jeppesen.com/include/foundation/bower_components/jquery/dist/ 		84 KB
84 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/jquery/dist/jquery.min.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
05b85d96f41fff14d8f608dad03ab71e2c1017c2da0914d7c59291bad7a54f8e
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 03 May 2019 14:14:10 GMT
x-content-type-options
nosniff
last-modified
Wed, 24 Oct 2018 06:57:36 GMT
server
Apache
etag
"14e4a-578f4005794ba"
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
85578
x-xss-protection
1; mode=block
foundation.min.js
support.jeppesen.com/include/foundation/bower_components/foundation/js/ 		107 KB
107 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/foundation/js/foundation.min.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
da21c42604fc0907956992dc8b2d0ba4871d34819b9e747afbe9294401255f83
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 03 May 2019 14:14:10 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"1aa2e-53388e4ee4cf6"
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
109102
x-xss-protection
1; mode=block
modernizr.js
support.jeppesen.com/include/foundation/bower_components/modernizr/ 		50 KB
50 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/modernizr/modernizr.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
7dfc3ef73c1284c7aff3c5cdac3812d212c8b899037d7860c8ba20a1defb9a7f
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 03 May 2019 14:14:10 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"c897-53388e4ee9b16"
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
51351
x-xss-protection
1; mode=block
foundation.abide.js
support.jeppesen.com/include/foundation/bower_components/foundation/js/foundation/ 		16 KB
16 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/foundation/js/foundation/foundation.abide.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
670a9b56e37b4b434f79686b8a9862222173d68ec823b20565340e0e87627ca4
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 03 May 2019 14:14:10 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"3ed9-53388e4ee4cf6"
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
16089
x-xss-protection
1; mode=block
js.cookie.js
support.jeppesen.com/include/js/ 		3 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/js/js.cookie.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
d45bb138d785465e9c4173603a82e0c481a8491cff3584cf93a560ccd6c8a0be
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 03 May 2019 14:14:10 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"def-53388e4eec9f6"
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
3567
x-xss-protection
1; mode=block
jstz.min.js
support.jeppesen.com/include/js/ 		12 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/js/jstz.min.js
Requested by
Host: support.jeppesen.com
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https://metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/s69747021742241?AQB=1&pccr=true&vidn=2E66265A0507CFED-4000010D00001A50&&ndh=1&pf=1&t=3%2F4%2F2019%2014%3A14%3A12%205%200&D=D%3D&fid=78E02DED3EDA0650-09C9223211E0A5ED&ce=UTF-8&ns=jeppesensanderson&pageName=Jepp%3ASupport%3AArticles&g=https%3A%2F%2Fsupport.jeppesen.com%2Farticle%3Fpc%3D%26pid%3D%26anum%3D000001563&server=support.jeppesen.com&v1=Jepp%3ASupport&v9=%2Farticle%3Fanum%3D000001563&c10=D%3DAccept-Language&c11=support.jeppesen.com&v11=D%3DAccept-Language&v12=Jepp%3ASupport%3AArticles&c13=Jepp%3ASupport%3AArticles&v13=D%3DUser-Agent&c16=D%3DUser-Agent&c17=D%3DTLTSID&c18=Jepp%3ASupport%3AArticles&c20=%2Farticle%3Fanum%3D000001563&v31=Jepp%3ASupport%3AArticles&v37=Article%20ID%3D000001563%7CDoc%20Type%28s%29%3DInfo%2C%20Troubleshooting%7CCreated%20Date%3DApr%202019%7CEnvironment%3D--%7CRelated%20Products%3DJDM%20Mac%20OS%2CJDM%20Mobile%2CJDM%20Windows%7CVersion%3D5%7CArticle%20Title%3DServer%20addresses%20that%20Jeppesen%20Distribution%20Manager%20%28JDM%29%20must%20be%20allowed%20to%20access%20on%20the%20network&v40=D%3DUser-Agent&v42=D%3DTLTSID&v45=Jepp%3ASupport%3AArticles&v46=Jepp%3ASupport%3AArticles&v47=%2Farticle%3Fanum%3D000001563&c54=DTM%20build%20date%3D2019-04-08%2004%3A48%3A43%20UTC%7CAA%3D2.12.0%7CAAcc%3D20190205_1%3AJepp%20Corp%7CAETF%3Dsupport.jepp%20Article%20EBR%2020190205_2&v65=D%3DAccept-Language&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&AQE=1
Cache-Control
no-cache, no-store, max-age=0, no-transform, private
Keep-Alive
timeout=15
Expires
Thu, 02 May 2019 14:14:12 GMT
MultiNoun.jsonp
d.la4-c1-phx.salesforceliveagent.com/chat/rest/System/ 		226 B
574 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.la4-c1-phx.salesforceliveagent.com/chat/rest/System/MultiNoun.jsonp?nouns=VisitorId,Settings&VisitorId.prefix=Visitor&Settings.prefix=Visitor&Settings.buttonIds=[57360000000Cazr,57360000000Cazq]&Settings.updateBreadcrumb=1&Settings.urlPrefix=undefined&callback=liveagent._.handlePing&deployment_id=57260000000Cavi&org_id=00D30000000670O&version=42
Requested by
Host: c.la4-c1-phx.salesforceliveagent.com
URL: https://c.la4-c1-phx.salesforceliveagent.com/content/g/js/42.0/deployment.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
136.147.102.128 San Francisco, United States, ASN14340 (SALESFORCE - Salesforce.com, Inc., US),
Reverse DNS
dcl6-phx.la4-c1-phx.salesforceliveagent.com
Software
/
Resource Hash
5968d2768fd860d9d9e0df29ce1c4cd16b54226660270d715f6f7725840b0feb
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Content-Type
text/javascript
Access-Control-Allow-Origin
*
Cache-Control
no-cache
Access-Control-Allow-Credentials
true
Connection
close
Expires
-1
article_feedback
support.jeppesen.com/lib/ 		2 B
159 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/lib/article_feedback
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/include/foundation/bower_components/jquery/dist/jquery.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache / PHP/5.6.38
Resource Hash
12ae32cb1ec02d01eda3581b127c1fee3b0dc53572ed6baf239721a03d82e126
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Origin
https://support.jeppesen.com
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Fri, 03 May 2019 14:14:12 GMT
x-content-type-options
nosniff
server
Apache
x-powered-by
PHP/5.6.38
content-type
text/html; charset=UTF-8
status
200
content-length
2
x-xss-protection
1; mode=block
recent_activity
support.jeppesen.com/lib/ 		1 B
158 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/lib/recent_activity
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/include/foundation/bower_components/jquery/dist/jquery.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache / PHP/5.6.38
Resource Hash
6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Origin
https://support.jeppesen.com
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Fri, 03 May 2019 14:14:12 GMT
x-content-type-options
nosniff
server
Apache
x-powered-by
PHP/5.6.38
content-type
text/html; charset=UTF-8
status
200
content-length
1
x-xss-protection
1; mode=block
HelveticaNeue-Bold.ttf
support.jeppesen.com/include/css/fonts/ 		513 KB
514 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/css/fonts/HelveticaNeue-Bold.ttf
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?pc=&pid=&anum=000001563
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.148.98.227 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-54-148-98-227.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
42afd9870a7dab586e5971005e3d76ccf8e2f1fddccaacc19e2596a51705019a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://support.jeppesen.com/include/css/custom.css?version=1.4.4
Origin
https://support.jeppesen.com

Response headers

date
Fri, 03 May 2019 14:14:12 GMT
x-content-type-options
nosniff
last-modified
Wed, 24 Oct 2018 06:57:36 GMT
server
Apache
etag
"80300-578f40057563b"
status
200
accept-ranges
bytes
content-length
525056
x-xss-protection
1; mode=block
Settings.jsonp
d.la4-c1-dfw.salesforceliveagent.com/chat/rest/Visitor/ 		644 B
703 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.la4-c1-dfw.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?sid=628490d4-7c82-493a-ac8a-26171b79affd&Settings.prefix=Visitor&Settings.buttonIds=[57360000000Cazr,57360000000Cazq]&Settings.updateBreadcrumb=1&Settings.urlPrefix=undefined&callback=liveagent._.handlePing&deployment_id=57260000000Cavi&org_id=00D30000000670O&version=42
Requested by
Host: c.la4-c1-phx.salesforceliveagent.com
URL: https://c.la4-c1-phx.salesforceliveagent.com/content/g/js/42.0/deployment.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
136.147.111.0 San Francisco, United States, ASN14340 (SALESFORCE - Salesforce.com, Inc., US),
Reverse DNS
dcl7-dfw.la4-c1-dfw.salesforceliveagent.com
Software
/
Resource Hash
c4e7e4740ee3a72405cf6bd37e8f0ef16331a89962220164ee44914f3b91b9df
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.jeppesen.com/article?pc=&pid=&anum=000001563
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Content-Type
text/javascript
Access-Control-Allow-Origin
*
Cache-Control
no-cache
Access-Control-Allow-Credentials
true
Connection
close
Expires
-1

Verdicts & Comments Add Verdict or Comment

173 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask object| _paq object| _satellite function| AppMeasurement_Module_ActivityMap function| AppMeasurement function| s_gi function| s_pgicq number| s_objectID number| s_giq object| s_c_il number| s_c_in boolean| s_aetfCall string| s_ld boolean| liveAgentDeployment object| liveagent string| api_endpoint string| org_id string| deployment_id string| server_env string| csp_release_version function| $ function| jQuery object| Foundation object| html5 object| Modernizr function| Cookies object| jstz function| moment string| js_path undefined| cookieFirstName undefined| cookieLastName undefined| cookieEmailAddress undefined| cookieUserId undefined| cookieContactId undefined| cookieAccountId undefined| cookieAccountName undefined| cookieTermsUpdated undefined| cookiePolicyAccepted undefined| cookieStrategicAM undefined| cookieStrategicFOPS undefined| cookiePortalAccount undefined| portaltimezone undefined| segmentCookie string| loadingModalText_information string| loadingModalText_page function| showAjaxLoadingPage function| hideAjaxLoadingPage function| countdown function| menuClick function| closeAllPanels function| closePanel function| isUserActiveold function| toggleNotificationCenter function| toggleChildNotfications function| displayAuthDivs function| displayArticles function| displayArticles2 function| processFilters function| checkFavoriteArticle function| favoriteArticle function| checkFavoriteProduct function| favoriteProduct function| favoriteCase function| favoriteSearch function| supportFavorite function| loadProductFilter function| loadFilterBy function| loadArticleTypeFilter function| selectProductFilter function| selectArticleTypeFilter function| logout function| loadProductsByPage function| showFeedback function| showHelp function| showChat function| recentActivity function| jeppdox_recent_activity function| isNumeric function| validate_account function| validate_email function| validate_phone function| validate_pw function| fname function| do_login function| sm_do_login function| iForgotPassword function| forgot_password function| poor_rating function| rand function| token function| SetSel function| terms_agreement function| check_cookie_policy function| update_cookie_policy function| toggle_cookie_policy function| cookieConsent function| check_terms function| showStatusMessage function| siteError function| log_error function| check_browser function| trimTime function| trimTimeDate function| showTime function| recentArticles function| toggleSearchTerms function| unique function| recentSearches function| deleteRecentSearchHistory function| removeRecentSearch function| recentProducts function| replaceNewline function| replaceBR function| remove_html function| relatedArticles function| queryFeedback function| articleUserFeedback function| submitArticleFeedback function| showFieldInfo function| toggleNotificationItem function| loadNotifications function| processNotification function| toTimeZone string| segment string| css_path function| topBar function| help_status function| do_email function| nl2br function| do_phone function| do_show_am undefined| userCookie function| enableSubmitBtn function| toggleFeedbackImages function| loadFeedbackOptions function| siteFeedback object| container object| JSON_PIWIK object| Piwik object| AnalyticsTracker function| piwik_log string| nav_button string| ops_button string| nav_caseRecordTypeId string| ops_caseRecordTypeId function| initializeChat object| _laq string| href string| lastPathSegment undefined| banner_cookie function| portalSignIn function| showLogin function| showNotificationMenu function| showUserMenu function| showMediumDownSearch function| showMobileProductsMenu function| showMobileSupportMenu function| loadMobileProductsMenu function| navBarProducts function| closeNotificationBanner function| view_report_attachment object| document_domain number| domains_checked number| domain_count object| this_domain undefined| bdm undefined| analytics_et boolean| prevent_close object| autocompleterequest function| search_autocomplete object| s_i_jepjeppesenprod_jepjeppglobal

10 Cookies

Domain/Path Name / Value
support.jeppesen.com/ Name: liveagent_ptid
Value: 628490d4-7c82-493a-ac8a-26171b79affd
support.jeppesen.com/ Name: liveagent_vc
Value: 2
support.jeppesen.com/ Name: liveagent_oref
Value:
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Value: 9c9bbd2d62afeb5c.1556892852.1.1556892852.1556892852.
.jeppesen.com/ Name: s_cc
Value: true
.jeppesen.com/ Name: s_fid
Value: 78E02DED3EDA0650-09C9223211E0A5ED
.jeppesen.com/ Name: s_vi
Value: [CS]v1|2E66265A0507CFED-4000010D00001A50[CE]
.jeppesen.com/ Name: gpv_pn
Value: Jepp%3ASupport%3AArticles
support.jeppesen.com/ Name: liveagent_sid
Value: 628490d4-7c82-493a-ac8a-26171b79affd
.support.jeppesen.com/ Name: _pk_ses.1.b146
Value: *

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.adobedtm.com
c.la4-c1-phx.salesforceliveagent.com
d.la4-c1-dfw.salesforceliveagent.com
d.la4-c1-phx.salesforceliveagent.com
fonts.googleapis.com
fonts.gstatic.com
metrics.jeppesen.com
support.jeppesen.com
136.147.102.128
136.147.111.0
172.82.207.167
2a00:1450:4001:819::200a
2a00:1450:4001:821::2003
54.148.98.227
88.221.165.83
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