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Related Search Topics: Network & Connectivity
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CLEAR "INSPECTION DUE" OR "CONNECTION REQUIRED" MESSAGES ON YOUR METER

Clear Inspection or Connection Messages on your meter USPS regulations require a
meter be inspected periodically. This inspection occurs automatically when your
meter connects to the Pitney Bowes Data Center to refill postage or your system
connects to perform a balance inquiry.

USPS® regulations require that your meter be inspected periodically. This
inspection occurs automatically when you connect your meter to the Pitney Bowes
Data Center to refill postage or perform a balance inquiry. If no connection is
made within a 90 day period, your meter displays the messages "Inspection Due",
and then "Inspection Required" - or- "Connection Required". You must clear this
message before you can operate your meter.

NOTE: If your meter shows, Data Upload Required, go here for steps to clear the
message.  

 You must connect your meter and perform a balance inquiry (there is no need to
refill postage). Select your meter for steps to clear the message:

mailstation™, mailstation2™
(K700, K7M0)
DM100®i, DM200L™, DM125™, DM225™ (P700, PR00, PRL1)
DM300C™, DM400C™, DM450C™, DM475™ (G900, G910)
Connect+® Series | SendPro® P-Series
SendPro® C Auto
SendPro® C | SendPro®+
(2H00, 8H00)

If an inspection is not performed within 30 days of a message, the meter will
display: 'Connection Required', or 'Inspection Required', or 'Connect Before the
6th'. You must follow the instructions for your meter, listed above, to prevent
the machine from being locked out (i.e., unable to run mail).


For more help:

 * Resolve meter connection errors
 * Read the connectivity overview
 * Clear "Data Upload Required" message

 

UPDATED: June 14, 2021

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RELATED ARTICLES

"Inspection Due" or "Inspection Required" on the mailstation and mailstation2
When you see an "Inspection Due" or "Inspection Required" message on the
mailstation or mailstation2, you must clear the message so that you can run
mail.
"Data Upload Required" message on your meter Learn how to resolve Data Upload
Required message on your Pitney Bowes meter or mailing system for mailstation
series, DM100, DM125, Dm300c, DM400c, and DM475.
"Inspection Due" or "Inspection Required" message on the DM100i-DM225 When you
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