info.digitalisland.co.nz Open in urlscan Pro
199.60.103.2 Public Scan

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Submitted URL:
http://t.sidekickopen13.com/s3t/c/5/f18dQhb0S7kF8bGbvFW1q6fQw59hl3kW7_k2847sD3qkVNxJGK2Rh1xtN2bzNMrNvs8h101?te=W3R5hFj4cm2zw...
Effective URL:
https://info.digitalisland.co.nz/amazon-connect
Submission: On September 26 via manual (September 26th 2024, 11:02:10 pm UTC) from BR — Scanned from US

Form analysis
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</form>

Text Content

 * DIGITAL ISLAND
 * SERVICES
   * Collaboration Solutions
     * Amazon Connect
     * Telepo
     * Microsoft Teams
     * Moving to the Cloud
     * Handsets & Accessories
     * Enterprise Cloud PBX
     * Cloud Contact Centre
     * PBX Fraud Prevention
   * UFB
     * Fibre Home
     * Business UFB
     * Premium UFB
     * Corporate Fibre
     * ADSL Broadband
     * VDSL Broadband
     * Wide Area Networks (WAN)
   * Mobile
     * Mobile Home
     * Plans
     * Phones
     * Mobile Info
   * 0800 & Lines
     * 0800 & Landlines Home
     * 0800 Toll Free Services
     * Advanced Toll Free Reporting
     * FaxBox
     * Phone Lines & Tolls
     * SIP Trunk Connections
     * Conferencing
   * Managed Services
   * Consulting Services
   * Professional Services
 * ABOUT
   * Our Island
   * Our Customers
   * Resources
   * Digital Island News
   * Terms and Conditions
 * PARTNERS
   * Join our Partner Programme
   * Our partners
 * PORTAL
   * Secure Portal Login
   * About My Island Portal
 * SUPPORT
   * DIGIHELP - Remote Device Access
   * Network Status
   * FAQs
   * How To Guides
 * 0800 999 010
 * CONTACT
 * 


 * DIGITAL ISLAND
 * SERVICES
   * Collaboration Solutions
     * Amazon Connect
     * Telepo
     * Microsoft Teams
     * Moving to the Cloud
     * Handsets & Accessories
     * Enterprise Cloud PBX
     * Cloud Contact Centre
     * PBX Fraud Prevention
   * UFB
     * Fibre Home
     * Business UFB
     * Premium UFB
     * Corporate Fibre
     * ADSL Broadband
     * VDSL Broadband
     * Wide Area Networks (WAN)
   * Mobile
     * Mobile Home
     * Plans
     * Phones
     * Mobile Info
   * 0800 & Lines
     * 0800 & Landlines Home
     * 0800 Toll Free Services
     * Advanced Toll Free Reporting
     * FaxBox
     * Phone Lines & Tolls
     * SIP Trunk Connections
     * Conferencing
   * Managed Services
   * Consulting Services
   * Professional Services
 * ABOUT
   * Our Island
   * Our Customers
   * Resources
   * Digital Island News
   * Terms and Conditions
 * PARTNERS
   * Join our Partner Programme
   * Our partners
 * PORTAL
   * Secure Portal Login
   * About My Island Portal
 * SUPPORT
   * DIGIHELP - Remote Device Access
   * Network Status
   * FAQs
   * How To Guides
 * 0800 999 010
 * CONTACT
 * 




AMAZON CONNECT, POWERED BY AWS


WE’VE COMBINED THE WORLD’S FASTEST-GROWING CONTACT CENTRE WITH A FULLY MANAGED
SUPPORT SERVICE, SO YOU CAN REST EASY. 


TRANSFORM HOW YOU CONNECT WITH YOUR CUSTOMERS WITH AMAZON CONNECT AND DIGITAL
ISLAND MANAGED SERVICES.

Significantly reduce costs, dramatically improve reliability, ROI, and the
customer experience, and enjoy the freedom to scale at will. All while sleeping
soundly at night, knowing that we’re managing and supporting your contact centre
solution 24/7 — so you don’t have to.




 

Video player - Portfolio2 - Click to play video



--------------------------------------------------------------------------------

KEY BUSINESS BENEFITS

Cost-Effective and Reliable

 * Drive down costs by up to 50%.
 * Only pay for what you consume.

Superior uptime and performance.

 * Fast and Flexible Rapid implementation, get up and running in days, not
   months.
 * Scale and customise at will and with ease.

Empower Productivity and Decision Making

 * Increase supervisor productivity by up to 20%.
 * Reduce system administration by up to 60%.
 * Improve new agent uptake with intuitive UX.
 * Cut down call volumes and call resolution time.
 * Drive efficiency with powerful, real-time reporting and dashboards.

Transform Your Customer Experience

 * Provide personalised omnichannel interaction and intelligent self-service
   tools.
 * Improve the CX with built-in Artificial Intelligence and Machine Learning
   driving powerful tools like Sentiment Analysis.

Eliminate the Burden and Risk of In-House Support

 * Fully managed and supported solution.
 * Silver, Gold or Platinum SLA plans.
 * Priority support via dedicated service desk.
 * Real-time reporting and solution monitoring.


AMAZON CONNECT

Amazon Connect is an easy-to-use omnichannel cloud contact centre, powered by
AWS, deployed by thousands of companies worldwide, to serve millions of
customers daily. When combined with Digital Island’s Managed Services, you’ll
enjoy minimal downtime and rapid issue resolution without the need for an
in-house specialist. Amazon Connect alleviates the risk and stress of supporting
your contact centre. But don’t just take our word for it - our enterprise
clients give our managed services a 32+ NPS rating.


STOP LOSING SLEEP OVER YOUR CONTACT CENTRE.

First Name*

Last Name*

Company name*

Confirm Your work Email*

Phone number*

IT Support

Lead Source

Lead Owner

Select Campaign

Existing PABX


 * * MOBILE
   * Plans
   * Smart Plans
   * SIM Plans
   * Shared Plans
   * Phones
   * Mobile Info
   * 4G and WIFI Hotspots
   * Mobile Data
   * Mobile Network
   * Mobile Roaming
   * Mobility Solutions
   * DIGITAL ISLAND
   * PORTAL Login
   * About us
   * FAQs
   * Terms & Conditions
 * * CLOUD
   * Cloud Contact Centre
   * Enterprise Cloud PBX
   * Handsets & Accessories
   * TELEPO Cloud PBX
 * * FIBRE
   * Business UFB
   * Corporate Fibre
   * Premium UFB
 * * 0800 & LANDLINES
   * 0800 Toll Free Services
   * Advanced Toll Free Reporting
   * FaxBox
   * Email to text
   * Conferencing
   * Phone Lines & Tolls

Auckland
Level 3, 8 Nugent Street, Grafton, 1023
Christchurch
Spark Square, 2 Cathedral Square, Christchurch Central City, 8011
Wellington
42-52 Willis Street, 6011

CALL US : 0800 999 010
service@digitalisland.co.nz
Copyright 2023
Digital Island

info.digitalisland.co.nz Open in urlscan Pro 199.60.103.2 Public Scan

Form analysis 2 forms found in the DOM

GET https://digitalisland.co.nz/

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Text Content

info.digitalisland.co.nz Open in urlscan Pro
199.60.103.2 Public Scan

Form analysis
2 forms found in the DOM