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 * home
 * about us
 * our team
 * our network
 * partners
 * affiliate software
 * join us
 * careers
 * contact Us

 * home
 * about us
 * our team
 * our network
 * partners
 * affiliate software
 * join us
 * careers
 * contact Us


PRIVACY POLICY


GENERAL

Jumpman Gaming site are operated by Jumpman Gaming Limited (a company registered
in Alderney under registration number 1815) under their UK Gambling Commission
and Alderney Gambling Control Commission licences, and which is owned by Jumpman
Gaming Ltd (for information on company details please contact our support team).

Each of Jumpman Gaming Limited and Jumpman Gaming Ltd are controllers in respect
of your personal information. Jumpman Gaming Limited is registered with the Data
Protection Officer of Guernsey in accordance with the Data Protection (Bailiwick
of Guernsey) Law, 2011.

For the purpose of this privacy policy “Jumpman Gaming sites” refers to both
Jumpman Gaming Limited and Jumpman Gaming Ltd.


PRIVACY POLICY FOR CUSTOMERS OF JUMPMAN GAMING SITES FOR EXAMPLE DOVE SLOTS

Jumpman Gaming sites respects the privacy of its visitors and customers. Jumpman
Gaming sites recognise the importance of protecting certain information
collected from users. This privacy policy (together with our terms and
conditions) explains how Jumpman Gaming sites retrieve, store, and use
information provided by its customers through Jumpman Gaming websites.


CHANGES TO THE PRIVACY POLICY

Jumpman Gaming sites reserve the right to change the Privacy Policy at any time.
If this happens, we will give you notice of any material changes before they
come into effect. We will inform you of any such amendments by email where you
will be directed to the revised privacy policy on the Website.


THE USE OF COOKIES AND OTHER USER INFORMATION

Cookies are often used on transactional websites, in order to save customer
log-in information, or a customer’s personal website customised design. A cookie
is an electronic information file that is stored on a customer’s hard drive of
their laptop or PC. Jumpman Gaming sites only use cookies for the operation of
the websites.

You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. Unless you have adjusted your
browser setting so that it will refuse cookies, our system will drop cookies
when you log onto the website.


PUBLIC MESSAGES

Any information that is disclosed in a public area of the website is public
information and users should exercise caution when deciding to disclose personal
information on the website. If you voluntarily disclose information in a public
area of the website, such as a message board, that information may be collected
and used by a third-party to send you unsolicited messages, advertisements or
for other purposes. We do not control the actions of these third parties in
public areas of the website. If you disclose information in a public area, you
do so at your own risk.


COLLECTION, USE AND SHARING OF PERSONAL INFORMATION ON JUMPMAN GAMING SITES FOR
EXAMPLE DOVE SLOTS

Dove Slots will collect your personal information when you register; voluntarily
provide it when you use the website; disclose it in a public area of the
website; or provide it when you communicate with us. We also collect your
personal information by observing how you use our website and services (for
example, your gameplay information, or information about the device you use to
access the website).

If you register, Dove Slots may use the personal information that it has
collected about you for billing purposes, to verify your identity, to administer
and manage your account, to process payment information, to provide promotional
messages regarding relevant products or services, to personalise your experience
when using the website and services and generally to improve our products and
services. You can unsubscribe from receiving promotional messages at any time.

Dove Slots may also use your personal information to send out e-mails informing
you of technical, service, important account balance information or security
issues related to a product or service you requested, confirming you requested a
product or service, or providing periodic updates or information relating to the
product or service you requested. For so long as you are subscribed to a
service, you will not be able to choose to unsubscribe from these mailings, as
they are considered an essential part of the service you have chosen.

Dove Slots may occasionally hire other companies to provide limited services on
its behalf, including without limitation, payment service providers, banks,
cloud service providers, third party quality assurance testing providers, threat
detection, user authentication and fraud prevention service providers, analytics
companies, IT service providers, marketing companies, accountants, auditors, and
other professional service providers. In that regard, Dove Slots will also will
share your personal information in order to assist us with meeting our
regulatory obligations or as required by law or regulation (such as gambling
regulations, KYC and AML regulatory requirements), including for the purpose of
ascertaining your source of funds or income, or as required by other
governmental authorities, or to comply with a subpoena or similar legal process
or respond to a government request. Dove Slots will only provide these companies
that information which is reasonably required to perform the service, and they
will be prohibited from using that information for any other purpose.

Dove Slots will validate name, address and other personal information supplied
by you against appropriate third party databases. By accepting our terms and
conditions you consent to such checks being made. In performing these checks
personal information provided by you may be disclosed to a registered credit
reference agency which may keep a record of that information. This is done only
to confirm your identity. A credit check is not performed and your credit rating
will be unaffected. All information provided by you will be treated securely and
strictly in accordance with data protection legislation.

When our third-party contractors or partners collect and/or have access to your
personal information we require that they protect the confidentiality of your
personal information and treat it in accordance with this Privacy Policy.

Dove Slots may disclose your personal information to the UK Gambling Commission
or the Alderney Gambling Control Commission or if otherwise required to do so by
law or in the good-faith belief that such action is necessary to conform to
legal requirements or comply with legal process or any regulatory or
governmental request. Dove Slots may also disclose your personal information
where necessary to protect and defend the rights or property of Dove Slots;
enforce the terms and conditions; act in urgent circumstances to protect the
personal safety of Dove Slots employees, users of the website, or members of the
public.

Dove Slots may disclose your personal information to any member of the group of
companies of Jumpman Gaming Limited and/or Jumpman Gaming Ltd, which means with
regards to Jumpman Gaming Limited, the companies listed here (the “Jumpman
Group“); and with regards to Jumpman Gaming Ltd, please contact customer support
for more information.

Dove Slots may share some or all of your personal information in connection with
or during negotiation of any potential sale or investment in any of the
companies in the Jumpman Group or companies associated with Jumpman Gaming Ltd
or corporate transaction (e.g. a sale of a substantial part of our respective
businesses, merger, financing, restructuring, consolidation, acquisition,
corporate divestiture, dissolution transaction, or other proceeding involving
the sale, transfer, divestiture or disclosure of all or a portion of our
business or assets). In the event of an insolvency, bankruptcy, or receivership,
your personal information may also be transferred as a business asset.

In the event that Jumpman Gaming Ltd procures the services of a company other
than Jumpman Gaming Limited to provide gambling services through the website,
your personal information may be shared with that third party.


THE TYPES OF DATA WE COLLECT

 * Account details: first name, last name, full address, DOB, gender, mobile
   number, email address.
 * Proof of age and identity – identification will be required to process your
   first withdrawal with us. The documents typically required are: 1). A valid
   piece of ID such as a driving license or passport, 2). A recent utility bill
   or bank statement dated within the last 3 months, 3). We may ask for any
   additional documents to verify your identity at our sole discretion, such as
   front and back of registered card. If requested, please block out the middle
   8 digits and CVV number displayed on the back of the card.
 * General gaming and account transactions: wagers, wins, deposits, withdrawals,
   account balance, bonuses, login history.
 * Payment information: We will store your payment information such as;
   credit/debit card, PayPal account, Pay by Mobile information, PaySafe Card.
 * Device information: IP address, browser, device type, operating system used.
 * Communications you have with us, via email, Facebook and live chat.
 * Please note that the provision of the information identified above is
   necessary under both statutory requirements as well as in order to enter into
   a contract with Jumpman Gaming for the purpose of the provision of the
   services.


HOW WE KEEP YOUR DATA SECURE ON JUMPMAN GAMING SITES FOR EXAMPLE DOVE SLOTS

We implement various measures to ensure you data is secure. Your data is handled
securely via encryption, firewalls, and access control policies. Third party
security audits are conducted to ensure Jumpman Gaming comply with standards set
in ISO/IEC 27001:2013.


LEGAL BASES FOR PROCESSING

 * Where you have given us consent. Dove Slots collects, uses and shares your
   personal information for the purpose of marketing to you, where you have
   given us consent to do so. At any time you can easily withdraw your consent
   to us marketing to you by emailing Dove Slots, or by following the
   unsubscribe instructions provided in the email or other communication that
   you receive from us. Please remember that even if you unsubscribe from our
   marketing mailing list, Dove Slots may continue to send you service-related
   updates and notifications. Jumpman may use your data to communicate with you
   regarding other websites utilising the Jumpman Gaming license and platform.
 * Where the processing is necessary for the performance of your contract with
   us. Dove Slots collects, uses and shares your personal information where such
   information is essential in order to set up, manage and operate your account,
   verify your identity, and process payments to and from you and generally to
   provide the services to you. You are under no obligation to provide such
   personal information to Dove Slots. However, you might not be able to use
   access and/or use some or part of the services if you choose to withhold
   personal information that is required for those services.
 * Where the processing is necessary for us to comply with our legal
   obligations. In some circumstances, Dove Slots is legally required to
   collect, use and share your personal information. For example, in connection
   with the prevention, detection or investigation of a crime or fraud, or where
   Dove Slots is obliged to do so by the terms of the licence issued to Jumpman
   Gaming Limited by the UK Gambling Commission and/or the Alderney Gambling
   Control Commission. Where Dove Slots processes your personal information in
   order to comply with our legal obligations, Dove Slots may need to retain
   such information, even after you have closed your account, in order to
   demonstrate that Dove Slots has complied with those legal obligations.
 * Where the processing is necessary for a task carried out in the public
   interest. Dove Slots collects, uses and shares your personal information
   where such processing is necessary for the purposes of the prevention or
   detection of an unlawful act, or is necessary for the exercise of a
   protective function (such as protecting members of the public against
   dishonesty or other improper conduct). Dove Slots may rely on this as a legal
   basis for processing and/or sharing ‘special categories’ of data, or data
   relating to criminal convictions or offences.
 * Where we have legitimate interests in the processing. Dove Slots collects,
   uses and shares your personal information where such processing is necessary
   for legitimate business interests, unless Dove Slots determines that those
   interests are overridden by your interests or your fundamental rights and
   freedoms. By way of example, Dove Slots has determined that it has legitimate
   interests in: (i) delivering personalised content to you; (ii) improving the
   website; (iii) where we disclose your personal information to any one or more
   of our associate/subsidiary companies following a restructure or for internal
   administrative purposes; (iv) detection and retention of information
   pertaining to those with responsible gambling issues; (v) processing for the
   purposes of ensuring network and information security, including preventing
   unauthorized access to our electronic communications network; (vi)
   safeguarding the integrity of our services by combatting, reporting and
   sharing information related to suspicious betting patterns or fraudulent
   activities; (vii) devising a tailored reward scheme for players; and (viii)
   sharing personal information with our advisers and professional services
   providers (such as auditors) for ensuring our compliance with regulatory
   requirements and industry best practices. You have the right to object to our
   use of your personal information in circumstances where it is processed on
   the basis of our legitimate interests. However, you should note that Dove
   Slots may continue to process your personal information, despite your
   objection, where there are compelling legitimate grounds to do so, or where
   Dove Slots needs to process your personal information in connection with any
   legal claims.


INTERNATIONAL TRANSFERS ON JUMPMAN GAMING SITES FOR EXAMPLE DOVE SLOTS

Where Dove Slots transfers personal information from the EEA to other countries
in which applicable laws do not offer the same level of data privacy protection
as in your home country, Dove Slots takes measures to provide an appropriate
level of data privacy protection.

For example, Dove Slots uses approved contractual clauses, intragroup agreements
and other measures designed to ensure that the recipients of your personal
information protect it. Dove Slots takes steps to ensure that the information
that Dove Slots collects is processed according to this Privacy Notice and the
requirements of the applicable law wherever the data is located, through
contractual means (such as by using the standard contractual clauses approved by
the European Commission for data transfer, as available here) or other means
(such as ensuring that the European Commission decisions determined that such
jurisdictions offer adequate level of protection, as available here).

For more information about the transfer of your personal data outside of the
EEA, please contact us (our contact details are available under the “Contact
details” section).


MAKING CHANGES TO YOUR PERSONAL INFORMATION USING JUMPMAN GAMING WEBSITES FOR
EXAMPLE DOVE SLOTS

You may use the tools made available on the Dove Slots website to update or
remove certain of your personal information. Deleting your personal information
may result in you not being able to access some areas of the Dove Slots website
and/or services to which you have subscribed. Dove Slots will not provide a
refund for any prepaid service which is inaccessible to you because of the
deletion of your personal information. Dove Slots may, however, still retain
your personal information to resolve disputes, to enforce our terms and
conditions, and to comply with any and all technical and legal requirements and
constraints related to the security, integrity and operation of the website.


YOUR RIGHTS ON JUMPMAN GAMING SITES FOR EXAMPLE DOVE SLOTS

You have a number of rights in respect of your personal information, which are
detailed below. Some of these only apply in specific circumstances and are
qualified in several respects by exemptions in data protection legislation. Dove
Slots will advise you in our response to your request if Dove Slots is relying
on any such exemptions.

 * Accuracy: Dove Slots will make reasonable efforts to ensure that the personal
   information collected and used by Dove Slots is accurate, complete and
   up-to-date to meet the purposes for which it is collected and used. However,
   you have the right to request correction to your personal information in the
   event it is inaccurate, incomplete or out of date.
 * Access: You have the right to access your personal information. This includes
   (a) identification of and access to any or all of your personal information
   under Dove Slots’s custody or control; (b) an explanation of how that
   personal information is or has been collected, used or disclosed by Dove
   Slots; and (c) the names of any individuals and organisations to which your
   personal information has been disclosed by Dove Slots.
 * Erasure: You can request that Dove Slots erases your personal information
   where there is no compelling reason for Dove Slots to continue processing it.
 * Data portability: This right allows you to obtain the personal information
   that you have provided to Dove Slots with your consent or which was necessary
   for Dove Slots to provide you with services in a format which enables you to
   transfer that personal information to another organisation. You may have the
   right to have your personal information transferred by Dove Slots directly to
   the other organisation, if it is technically feasible.
 * Restriction of processing: You have the right in certain circumstances to
   request that Dove Slots suspends processing of your personal information.
   Where Dove Slots agrees to suspend processing of your personal information
   Dove Slots will still be permitted to store your personal information, but
   any other processing of this information will require your consent, subject
   to certain exemptions.
 * Objection to processing: You have the right to object to Dove Slots’s use of
   your personal information, where it is processed on the basis of our
   legitimate interests. However, Dove Slots may continue to process your
   personal information, despite your objection, where there are compelling
   legitimate grounds to do so or Dove Slots needs to process your personal
   information in connection with any legal claims.
 * Withdrawal of consent: Where Dove Slots has relied upon your consent to
   process your personal information, you have the right to withdraw that
   consent.
 * Complaints: You also have the right to make a complaint to your local
   national data supervisory authority.

Any request to exercise your rights in respect of your personal information must
be made in writing and provide sufficient detail to identify the personal
information and the action being sought.

Dove Slots will respond to written requests within thirty (30) days of receiving
such request. Dove Slots will either make the requested information available
within that time period, or provide written notice of an extension where
additional time is required to fulfil the request. If Dove Slots cannot fulfil
your request in full or in part, you will be provided with a response in writing
that explains the reason for refusal and the further options available to you.


RETENTION OF YOUR PERSONAL INFORMATION ON JUMPMAN GAMING SITES FOR EXAMPLE DOVE
SLOTS

Dove Slots will retain your personal information for as long as it reasonably
requires it for legal or business purposes, but it will not usually retain your
personal information for more than seven years after your account has been
closed.

Please note that Dove Slots may be required in certain circumstances to retain
some aspects of your personal information indefinitely (for example, in order to
prevent us from sending marketing communications to you when you have told us
not to (i.e. self-exclusion)). Dove Slots will take all necessary steps to
ensure that the privacy of this information is maintained for the period of
retention.


IMPORTANT INFORMATION ON GOOGLE COOKIES USED ON THE WEBSITE

This website is using cookies from Google, including Google Analytics and Google
Ads, for analytics purposes and personalization of advertisement.

By using the website, you are deemed to have agreed to have your personal data
and cookies used for personalization of advertisement.

Learn more on how Google uses information from sites or apps that use their
services from this
article: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk
Please make sure you have read and understood the information provided in this
article before using this website.

To find out the personal interests Google has available for advertisers about
you, please visit https://adssettings.google.com/authenticated to view or turn
off ad personalization options.

Learn more on how Google Ads work
here: https://safety.google/privacy/ads-and-data/?hl=en

Please only use this website if you consent to the use of your personal data and
the data collected by Google Analytics and Google Ads cookies for
personalization of advertisement.

If you no longer wish to allow us and/or Google to use your personal data,
please stop using the website, and follow these steps:

 1. Go to https://tools.google.com/dlpage/gaoptout/ in order to install the
    Google Analytics Opt-out Browser Add-on. This is available for Microsoft
    Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera
    browsers. This will allow you to opt out of providing your data to Google
    Analytics.
 2. Go to https://adssettings.google.com/authenticated and turn off Ad
    personalisation.
 3. Remove and/or block cookies from the domain googleadservices.com. This can
    be done in your browser’s Cookie settings under the Settings menu:

 * Chrome: desktop or mobile
 * Safari: desktop or mobile
 * Internet Explorer – desktop or mobile
 * Firefox desktop and Android
 * Android Browser: Click on top right corner of the app (labelled with “More”
   or three dots) à Settings à Privacy
 * Opera: desktop and mobile
 * Silk: mobile

 4. Remove and/or block cookies from this domain. Open the cookie settings (as
    described above) and delete and/or block all cookies from the domain of this
    website.
 5. You may need to opt out on the Network Advertising Initiative and Digital
    Advertising Alliance networks too.


ON THIS WEBSITE WE USE GOOGLE ANALYTICS AND ITS ADVANCED FEATURES FOR:

 * Remarketing with Google Analytics
 * Demographics and Interests reporting
 * Google Display Network (GDN) Impression Reporting
 * Segments to isolate and analyse subsets of sessions and users


CONTACT DETAILS

If you have any questions regarding your personal data please contact our Data
Protection Officer at Dataprotectionofficer@jumpmangaming.com or you can send
your request in writing to Jumpman Gaming Limited, La Corvee House, La Corvee,
Alderney, Channel Islands, GY9 3TQ

By using our website, you are agreeing to our Cookie Policy.Ok, Got it!
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Copyright © 2024 Jumpman Gaming ltd
Jumpman Gaming is licensed and regulated by the UK Gambling Commission. Please
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