URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Submission: On July 16 via manual from GB

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 14 HTTP transactions. The main IP is 148.139.13.166, located in United States and belongs to SNC, US. The main domain is support.capitasoftware.com.
TLS certificate: Issued by R3 on May 27th 2021. Valid for: 3 months.
This is the only time support.capitasoftware.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
14 148.139.13.166 16839 (SNC)
14 1
Apex Domain
Subdomains
Transfer
14 capitasoftware.com
support.capitasoftware.com
701 KB
14 1
Domain Requested by
14 support.capitasoftware.com support.capitasoftware.com
14 1

This site contains no links.

Subject Issuer Validity Valid
support.capitasoftware.com
R3
2021-05-27 -
2021-08-25
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Frame ID: 9A8B14AE8EE5117342AB0B19CB14E711
Requests: 14 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i

Page Statistics

14
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

701 kB
Transfer

2867 kB
Size

3
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set csm
support.capitasoftware.com/
89 KB
20 KB
Document
General
Full URL
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
387cf8f371eca52bc0c45a971001d8d487b49383a5ec8ff9a3527e6473d4784d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN

Request headers

Host
support.capitasoftware.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

X-Frame-Options
SAMEORIGIN
X-Is-Logged-In
false
X-Transaction-ID
63bda4031b59
Pragma
no-store,no-cache
Cache-Control
no-cache,no-store,must-revalidate,max-age=-1
Expires
0
Referrer-Policy
same-origin
Content-Encoding
gzip
Content-Type
text/html;charset=UTF-8
Transfer-Encoding
chunked
Date
Fri, 16 Jul 2021 13:52:01 GMT
Server
ServiceNow
Set-Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; Path=/; HttpOnly; SameSite=None; Secure glide_user=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly; SameSite=None; Secure glide_user_session=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly; SameSite=None; Secure glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; Max-Age=2147483647; Expires=Wed, 03-Aug-2089 17:06:09 GMT; Path=/; HttpOnly; SameSite=None; Secure BIGipServerpool_capitaswprod=2592189450.36158.0000; path=/; Httponly; Secure; SameSite=None; Secure
Strict-Transport-Security
max-age=63072000; includeSubDomains
sp-bootstrap.scss
support.capitasoftware.com/styles/scss/
197 KB
31 KB
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/scss/sp-bootstrap.scss?portal_id=89275a53cb13020000f8d856634c9c51&v=1e43332e1b113c507c9fed79b04bcb4e
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
4ab422dce1a897aa480d4c6ae16533621c7b3041f37caba27bc7210087c951b7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 16 Jul 2021 13:51:26 GMT
Server
ServiceNow
ETag
99be4a5bd1ede063d98e74aacde5dac2
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Wed, 20 Jul 2022 13:52:02 GMT
js_includes_sp_libs_min.jsx
support.capitasoftware.com/scripts/
297 KB
105 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/js_includes_sp_libs_min.jsx?v=05-04-2021_2116&lp=Fri_Apr_23_02_47_38_PDT_2021&c=26_738
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
13a73ebbe7434bfef8283b1ae57658cd946ed95eb8f009f440f4662c1978a3a1
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 09 Jul 2021 01:33:57 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Wed, 20 Jul 2022 13:52:02 GMT
js_includes_sp.jsx
support.capitasoftware.com/scripts/
2 MB
486 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/js_includes_sp.jsx?v=05-04-2021_2116&lp=Fri_Apr_23_02_47_38_PDT_2021&c=26_738
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
e848b28596521f371c9516c8aec69e4d0ebe140779ddce348fe42c879b965d46
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 09 Jul 2021 01:33:57 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Wed, 20 Jul 2022 13:52:02 GMT
sn_csm_uni_theme.csm_util.jsdbx
support.capitasoftware.com/
1 KB
1 KB
Script
General
Full URL
https://support.capitasoftware.com/sn_csm_uni_theme.csm_util.jsdbx?c=24
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
0b68c712148123c01c5ef3cc274317a49f5bc6d292cdd158c621251ae6a7b285
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Content-Encoding
gzip
X-Content-Security-Policy
sandbox
Last-Modified
Mon, 16 Jul 2018 13:33:47 GMT
Server
ServiceNow
Date
Fri, 16 Jul 2021 13:52:01 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
800
Expires
Wed, 20 Jul 2022 13:52:02 GMT
app_com.jsdbx
support.capitasoftware.com/
607 B
832 B
Script
General
Full URL
https://support.capitasoftware.com/app_com.jsdbx?c=16
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
a535500b8675350002b36c995dd69132f64695d8f130d7cb49637cee91eb607f
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Content-Encoding
gzip
X-Content-Security-Policy
sandbox
Last-Modified
Mon, 06 Mar 2017 15:36:07 GMT
Server
ServiceNow
Date
Fri, 16 Jul 2021 13:52:01 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
323
Expires
Wed, 20 Jul 2022 13:52:02 GMT
app_com.modelUtil.jsdbx
support.capitasoftware.com/
7 KB
3 KB
Script
General
Full URL
https://support.capitasoftware.com/app_com.modelUtil.jsdbx?c=20
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
a3bc7fc614d398faa526f1753eb2d70af7314bdb6ddbc12258484f1d10ddc1d3
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Content-Encoding
gzip
X-Content-Security-Policy
sandbox
Last-Modified
Mon, 25 Mar 2019 17:18:11 GMT
Server
ServiceNow
Date
Fri, 16 Jul 2021 13:52:01 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
2571
Expires
Wed, 20 Jul 2022 13:52:02 GMT
app_com.cxs.contextual_search.jsdbx
support.capitasoftware.com/
7 KB
2 KB
Script
General
Full URL
https://support.capitasoftware.com/app_com.cxs.contextual_search.jsdbx?c=56
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
c3a408dbe2c6e6b40af0681c60aed6cdd17405ec60a4f688ab7cea3b7a47875d
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Content-Encoding
gzip
X-Content-Security-Policy
sandbox
Last-Modified
Thu, 29 Aug 2019 23:02:21 GMT
Server
ServiceNow
Date
Fri, 16 Jul 2021 13:52:01 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
1755
Expires
Wed, 20 Jul 2022 13:52:02 GMT
retina_icons.css
support.capitasoftware.com/styles/retina_icons/
16 KB
3 KB
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/retina_icons/retina_icons.css
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
68b9509f76e9158350f314d266487520fbc6b25ad94e819dc097282cb5950395
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Wed, 05 May 2021 04:20:26 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
2935
Expires
Wed, 20 Jul 2022 13:52:02 GMT
source-sans-pro-latin.css
support.capitasoftware.com/styles/fonts/source-sans-pro/
1 KB
630 B
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/fonts/source-sans-pro/source-sans-pro-latin.css?v=1e43332e1b113c507c9fed79b04bcb4e
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
1c7c259141b903c0b2f76cd49515cee7cb34ecea8a59c08dd2a7304da457a871
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 09 Jul 2021 01:33:57 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
267
Expires
Wed, 20 Jul 2022 13:52:02 GMT
css_includes_$sp.css
support.capitasoftware.com/styles/
42 KB
9 KB
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/css_includes_$sp.css?v=1e43332e1b113c507c9fed79b04bcb4e
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
8d212c1b9e8d39b0ab154dc223cb7359bf4e0a573832a52fbc1a85245cd7a50c
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 09 Jul 2021 01:33:57 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Wed, 20 Jul 2022 13:52:02 GMT
sp-patch.css
support.capitasoftware.com/styles/
234 B
475 B
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/sp-patch.css?v=1e43332e1b113c507c9fed79b04bcb4e
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
b6e20ca17ead0035f163ba76994d42546843b8b0d9a7a401bd0f7b3ec9a7ccc3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 09 Jul 2021 01:33:54 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
112
Expires
Wed, 20 Jul 2022 13:52:02 GMT
font-awesome.css
support.capitasoftware.com/scripts/icon-fonts/font-awesome/css/
35 KB
8 KB
Stylesheet
General
Full URL
https://support.capitasoftware.com/scripts/icon-fonts/font-awesome/css/font-awesome.css?v=1e43332e1b113c507c9fed79b04bcb4e
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
4f64232b6de807651571dc3444b391e1fcf1592bcb088af7bb37005bea687010
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
support.capitasoftware.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 09 Jul 2021 01:33:56 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
7370
Expires
Wed, 20 Jul 2022 13:52:02 GMT
Cookie set page
support.capitasoftware.com/api/now/sp/
167 KB
32 KB
XHR
General
Full URL
https://support.capitasoftware.com/api/now/sp/page?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp&time=1626443522472&portal_id=89275a53cb13020000f8d856634c9c51&request_uri=%2Fcsm%3Fid%3Dcsm_ticket%26table%3Dsn_customerservice_case%26sys_id%3D20e38ade1b5578504b909604b24bcb52%26view%3Dcsp
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/scripts/js_includes_sp_libs_min.jsx?v=05-04-2021_2116&lp=Fri_Apr_23_02_47_38_PDT_2021&c=26_738
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
148.139.13.166 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-148-139-13-166.cust.service-now.com
Software
ServiceNow /
Resource Hash
0e670204dbb8d421580843331ae369bc6f1b978829b643405593ccdb6fc8c2d6
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Sec-Fetch-Mode
cors
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Sec-Fetch-Dest
empty
X-Requested-With
XMLHttpRequest
Cookie
JSESSIONID=AA88EABD5968DC5F18959F9AB532E0F5; glide_user_route=glide.c72966ab812d56907cbcdd565ab2ceb6; BIGipServerpool_capitaswprod=2592189450.36158.0000
Connection
keep-alive
x-portal
89275a53cb13020000f8d856634c9c51
Cache-Control
no-cache
Pragma
no-cache
Host
support.capitasoftware.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
application/json
X-Transaction-Source
Interface=Service-Portal,Interface-Type=csm,Interface-SysID=89275a53cb13020000f8d856634c9c51
X-UserToken
afbda4031b5930907c9fed79b04bcba0c8ab9f760cbf8e35f8a4d7fe75ed4e37028fa506
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
Sec-Fetch-Site
same-origin
Accept
application/json
X-Transaction-Source
Interface=Service-Portal,Interface-Type=csm,Interface-SysID=89275a53cb13020000f8d856634c9c51
X-UserToken
afbda4031b5930907c9fed79b04bcba0c8ab9f760cbf8e35f8a4d7fe75ed4e37028fa506
X-Requested-With
XMLHttpRequest
Referer
https://support.capitasoftware.com/csm?id=csm_ticket&table=sn_customerservice_case&sys_id=20e38ade1b5578504b909604b24bcb52&view=csp
x-portal
89275a53cb13020000f8d856634c9c51
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Pragma
no-store,no-cache
Date
Fri, 16 Jul 2021 13:52:01 GMT
Content-Encoding
gzip
Server
ServiceNow
Set-Cookie
glide_user=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly; SameSite=None; Secure glide_user_session=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly; SameSite=None; Secure
Transfer-Encoding
chunked
Content-Type
application/json;charset=UTF-8
X-Transaction-ID
ffbd64031b59
Cache-Control
no-cache,no-store,must-revalidate,max-age=-1
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Is-Logged-In
false
Expires
0

Verdicts & Comments Add Verdict or Comment

130 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated object| snWebaConfig object| NOW number| g_tz_offset string| g_tz number| g_first_day_of_week number| g_date_picker_first_day_of_week number| g_notif_timeout string| g_ck number| g_searchWaitTime boolean| g_amb_on_login string| g_lang string| g_system_lang string| g_user_date_time_format string| g_user_date_format string| g_user_decimal_separator string| g_user_grouping_separator string| g_text_direction string| g_accessibility boolean| g_accessibility_visual_patterns string| g_glide_list_separator boolean| g_sort_elements_by_session_language boolean| g_dirty_form_warning_enabled string| g_mandatory_field_msg string| g_field_error_msg boolean| g_tinymce_remove_script_host boolean| g_tinymce_convert_urls boolean| g_tinymce_relative_urls boolean| g_datepicker_validation_enable boolean| g_choices_show_missing string| g_builddate boolean| g_has_agent_chat_config boolean| g_user_is_admin boolean| g_persist_msgs_through_page_nav boolean| g_attachment_force_download_all_mime_types string| g_attachment_force_download_mime_type boolean| g_has_encryption_context boolean| logged_in object| SN_APP_RESOURCES function| ScopedGlideDialogWindowGenerator function| ScopedGlideAjaxGenerator function| ScopedGFormGenerator function| parseKeyValue function| getSpPageUrl function| getHeaders function| $ function| jQuery object| angular function| countWatchers object| CustomEventManager object| GlideWebAnalytics object| MONTH_NAMES object| DAY_NAMES function| LZ function| isDate function| compareDates function| formatDateServer function| formatDate function| _isInteger function| _getInt function| getDateFromFormat function| parseDate function| getDurationString function| getUserDateTime function| convertUtcTimeToUserTimeMs function| convertUserTimeToUtcTimeMs function| formatPhone function| formatClean function| formatCurrency function| formatNumber function| parseFraction function| formatCents function| formatDollar function| padLeft function| getDecimalSeparator function| getGroupingSeparator function| alertError function| spLoadMaps function| spLoadScript function| initMap number| ATTACHMENT_SIZE_ERROR number| EXTENSION_ERROR number| SUCCESS number| MB_TO_BYTES function| validateAttachmentVariable object| _self object| Prism object| amb object| g_ambClient function| applyPresenceArray function| autosize object| journalModel function| SNAnalytics function| moment object| Select2 function| Sortable function| _ object| snmCabrillo undefined| amdWeb object| ES6Promise object| glideFormFieldFactory object| catalogVariableHandler object| glideFormFactory object| UI_POLICY_TYPES object| uiPolicyFactory object| uiScriptFactory object| glideFormEnvironmentFactory object| glideModalFactory object| glideRequest function| GlideAjax function| GlideRecord function| GlideUser object| core function| setImmediate function| clearImmediate object| regeneratorRuntime boolean| _babelPolyfill object| GlideSignals object| csm_util string| tabGUID

3 Cookies

Domain/Path Name / Value
support.capitasoftware.com/ Name: BIGipServerpool_capitaswprod
Value: 2592189450.36158.0000
support.capitasoftware.com/ Name: glide_user_route
Value: glide.c72966ab812d56907cbcdd565ab2ceb6
support.capitasoftware.com/ Name: JSESSIONID
Value: AA88EABD5968DC5F18959F9AB532E0F5

1 Console Messages

Source Level URL
Text
console-api log URL: https://support.capitasoftware.com/scripts/js_includes_sp.jsx?v=05-04-2021_2116&lp=Fri_Apr_23_02_47_38_PDT_2021&c=26_738(Line 911)
Message:
amb.MessageClient [INFO] >>> connection exists, request satisfied

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN