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INFORMATION SYSTEMS OFFICER (TEMPORARY JOB OPENING)


SÃO TOMÉ

 * Organization: UNCTAD - United Nations Conference on Trade and Development
 * Location: São Tomé
 * Grade: Mid level - P-3, International Professional - Internationally
   recruited position
 * Occupational Groups:
   * Information Technology and Computer Science
 * Closing Date: 2024-12-24
   
   
   SAVE JOB




ORG. SETTING AND REPORTING

This position is located in the Automated System for Customs Data (ASYCUDA)
Programme in the Division on Technology and Logistics (DTL) of the United
Nations Trade and Development (UNCTAD) in Sao Tome, Sao Tome and Principe. The
incumbents reports to the ASYCUDA Regional Coordinator for Portuguese and
Spanish speaking countries.


RESPONSIBILITIES

Under the supervision of the ASYCUDA Regional Coordinator for Portuguese and
Spanish speaking countries, the Information Systems Officer will provide
technical assistance and support to the National Customs Services (NCS) and
National Project Teams (NPT), and will be responsible for the following duties:
• Manages projects involving feasibility studies, systems analysis, design,
development and implementation of new, moderately complex systems, and/or
participates as a member of a development team with responsibility for major
components of the more complex systems. • Develops detailed system and other
technical specifications and user documentation for ASYCUDA systems. • Provides
specialized advice to NCSs and NPTs, analysing users’ requirements and
translating these into new applications; determines application systems
integration and linkage issues. • Maintains, upgrades or enhances existing
ASYCUDA user systems; troubleshoots and provides continuing user support, to
include resolving difficult problems, advising on the use of new techniques,
monitoring transactions to measure performance and continued effectiveness of
ASYCUDA assigned systems, etc. • Develops and maintains ASYCUDA proprietary
programs, that require integration of many interrelated systems and program
elements; ensures appropriate data security and access controls considering both
local and wide area issues. • Organizes and performs unit and integrated
testing, designing and utilizing test bases; assists users in acceptance
testing. • Develops customs technical training materials, operating and user
manuals; trains staff in assigned systems. • Develops disaster recovery plans
and ensures appropriate planning and training of those responsible. •
Participates in writing reports and papers on systems-related topics, system
requirements, information strategy, etc. • Provides guidance to, and may
supervise, new/junior staff, consultants, etc.


COMPETENCIES

• PROFESSIONALISM: Knowledge of information technology/information management,
particularly in systems analysis, database design and programming related to
customs and international trade digitalization. Knowledge of several high-level
programming languages and significant exposure to and demonstrated proficiency
in all aspects of programming and analysis, including structured/object-oriented
design, relational systems, scripting and query languages, document design and
management, hardware and software requirements, systems facilities and execution
protocols. Strong analytical and problem-solving skills, including proficiency
in the development and implementation of systems of moderate size/complexity.
Knowledge of interactive systems; good knowledge of organization’s information
infrastructure and IT strategy as it relates to user area(s); independently
maintains assigned systems and develops innovative approaches to resolve a wide
range of issues/problems. Shows pride in work and in achievements; demonstrates
professional competence and mastery of subject matter; is conscientious and
efficient in meeting commitments, observing deadlines and achieving results; is
motivated by professional rather than personal concerns; shows persistence when
faced with difficult problems or challenges; remains calm in stressful
situations. Takes responsibility for incorporating gender perspectives and
ensuring the equal participation of women and men in all areas of work. •
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals;
solicits input by genuinely valuing others’ ideas and expertise; is willing to
learn from others; places team agenda before personal agenda; supports and acts
in accordance with final group decision, even when such decisions may not
entirely reflect own position; shares credit for team accomplishments and
accepts joint responsibility for team shortcomings. • CLIENT ORIENTATION:
Considers all those to whom services are provided to be “clients” and seeks to
see things from clients’ point of view; establishes and maintains productive
partnerships with clients by gaining their trust and respect; identifies
clients’ needs and matches them to appropriate solutions; monitors ongoing
developments inside and outside the clients’ environment to keep informed and
anticipate problems; keeps clients informed of progress or setbacks in projects;
meets timeline for delivery of products or services to client. • TECHNOLOGICAL
AWARENESS: Keeps abreast of available technology; understands applicability and
limitation of technology to the work of the office; actively seeks to apply
technology to appropriate tasks; shows willingness to learn new technology.


EDUCATION

Advanced university degree (master’s degree or equivalent) in computer science,
information systems, mathematics, statistics or related field. A first-level
university degree in combination with an additional two years of qualifying
experience, may be accepted in lieu of the advanced university degree.


JOB - SPECIFIC QUALIFICATION

Not available.


WORK EXPERIENCE

A minimum of five years of progressively responsible experience in planning,
design, development, implementation and maintenance of computer information
systems or related area including relevant experience in the field of customs
and international trade digitalization, system deployment, development and
support is required. Experience in prototyping and implementing complex customs
information technology systems is desirable. Experience in organizing and
delivering training courses within governmental organizations is desirable.
Experience working in an international environment is desirable. Experience in
technical ICT programming with Java, Linux and Oracle, is desirable.


LANGUAGES

Fluency in English (both oral and written) is required. Knowledge of Spanish is
desirable. Knowledge of another UN official language is an advantage. Knowledge
of Portuguese which is not a working language but needed for the post, is
desirable.


ASSESSMENT

Evaluation of qualified candidates may include an assessment exercise which will
be followed by competency-based interview.


SPECIAL NOTICE

• This position is temporarily available for six months. If the selected
candidate is a staff member from the United Nations Secretariat, the selection
will be administered as a temporary assignment. • While this temporary
assignment may provide the successful applicant with an opportunity to gain new
work experience, the selection for this position is for a limited period and has
no bearing on the future incumbency of the post. • Subject to the funding source
of the position, the eligibility for this temporary job opening may be limited
to candidates based at the duty station. • This temporary job opening may be
limited to "internal candidates," who have been recruited through a competitive
examination administered according to staff rule 4.16 or staff selection process
including the review of a central review body established according to staff
rule 4.15. • Staff members of the United Nations common system organizations who
will reach the mandatory age of separation or retirement within the duration of
the current temporary need period are not eligible to apply. Submitting an
application or selection for the current temporary job opening does not delay or
increase the mandatory age of separation. • Retirees above the mandatory age of
separation who wish to be considered for the current temporary job opening must
indicate the reason for their last separation as "retirement." Such retirees
shall not be employed by the Organization, unless (a) the operational
requirements of the Organization cannot be met by staff members who are
qualified and available to perform the required functions; and (b) the proposed
employment would not adversely affect the career development or redeployment
opportunities of other staff members and represents both a cost-effective and
operationally sound solution to meet the needs of the service. • At the United
Nations, the paramount consideration in the recruitment and employment of staff
is the necessity of securing the highest standards of efficiency, competence and
integrity, with due regard to geographic diversity. All employment decisions are
made on the basis of qualifications and organizational needs. The United Nations
is committed to creating a diverse and inclusive environment of mutual respect.
The United Nations recruits and employs staff regardless of gender identity,
sexual orientation, race, religious, cultural and ethnic backgrounds or
disabilities. • The appointment or assignment and renewal thereof are subject to
the availability of the post or funds, budgetary approval or extension of the
mandate. • Appointment or assignment against this position is for an initial
period of three months. • The United Nations Secretariat is committed to
achieving 50/50 gender balance and geographical diversity in its staff. Female
candidates are strongly encouraged to apply for this position. • An impeccable
record for integrity and professional ethical standards is essential.


UNITED NATIONS CONSIDERATIONS

According to article 101, paragraph 3, of the Charter of the United Nations, the
paramount consideration in the employment of the staff is the necessity of
securing the highest standards of efficiency, competence, and integrity.
Candidates will not be considered for employment with the United Nations if they
have committed violations of international human rights law, violations of
international humanitarian law, sexual exploitation, sexual abuse, or sexual
harassment, or if there are reasonable grounds to believe that they have been
involved in the commission of any of these acts. The term “sexual exploitation”
means any actual or attempted abuse of a position of vulnerability, differential
power, or trust, for sexual purposes, including, but not limited to, profiting
monetarily, socially or politically from the sexual exploitation of another. The
term “sexual abuse” means the actual or threatened physical intrusion of a
sexual nature, whether by force or under unequal or coercive conditions. The
term “sexual harassment” means any unwelcome conduct of a sexual nature that
might reasonably be expected or be perceived to cause offence or humiliation,
when such conduct interferes with work, is made a condition of employment or
creates an intimidating, hostile or offensive work environment, and when the
gravity of the conduct warrants the termination of the perpetrator’s working
relationship. Candidates who have committed crimes other than minor traffic
offences may not be considered for employment. Due regard will be paid to the
importance of recruiting the staff on as wide a geographical basis as possible.
The United Nations places no restrictions on the eligibility of men and women to
participate in any capacity and under conditions of equality in its principal
and subsidiary organs. The United Nations Secretariat is a non-smoking
environment. Reasonable accommodation may be provided to applicants with
disabilities upon request, to support their participation in the recruitment
process. By accepting a letter of appointment, staff members are subject to the
authority of the Secretary-General, who may assign them to any of the activities
or offices of the United Nations in accordance with staff regulation 1.2 (c).
Further, staff members in the Professional and higher category up to and
including the D-2 level and the Field Service category are normally required to
move periodically to discharge functions in different duty stations under
conditions established in ST/AI/2023/3 on Mobility, as may be amended or
revised. This condition of service applies to all position specific job openings
and does not apply to temporary positions. Applicants are urged to carefully
follow all instructions available in the online recruitment platform, inspira,
and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile
of the inspira account-holder homepage. The evaluation of applicants will be
conducted on the basis of the information submitted in the application according
to the evaluation criteria of the job opening and the applicable internal
legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules,
administrative issuances and guidelines. Applicants must provide complete and
accurate information pertaining to their personal profile and qualifications
according to the instructions provided in inspira to be considered for the
current job opening. No amendment, addition, deletion, revision or modification
shall be made to applications that have been submitted. Candidates under serious
consideration for selection will be subject to reference checks to verify the
information provided in the application. Job openings advertised on the Careers
Portal will be removed at 11:59 p.m. (New York time) on the deadline date.


NO FEE

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS
(APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS
DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
We do our best to provide you the most accurate info, but closing dates may be
wrong on our site. Please check on the recruiting organization's page for the
exact info. Candidates are responsible for complying with deadlines and are
encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the
position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the
recruiting manager.


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