smart.reviews Open in urlscan Pro
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Effective URL: https://smart.reviews/
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Smart.Reviews
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EACH REVIEW HAS A PERSONAL STORY

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Your opinion matters

Browse hundreds of business reviews

We are creating a platform that aims to collect the most objective and
trustworthy information about businesses and products. Our goal is to help users
obtain reliable information about a business that they intend to buy products or
services from. The internet is erasing borders and the supply of products and
services is growing, however, most of the times whenever we purchase goods or
services online we have little to no information about the business that we are
interacting with. Smart.Reviews will help users find the best offers specific to
their needs. Your opinion matters to us, it forms our database and helps other
users see the businesses they are planning to interact with for what they really
are. By sharing your opinion, you help other users find the best deals, avoid
bad companies and at the same helps companies change for the better.

Create Free Account

Excellent Presentation and Customer Service

Goods received in a well packed boxed with very nice hanger and cover. Well
represented and looked so nice.

Called the customer service, took less than 2 minutes to finalize my request.
The representative was very polite and well-mannered. I will deffentely shop
from them again.

Lawrence Sparks

1 review

Reply from adidas

Sep 7, 2019

Dear Tom,

Please accept our apologies for all the inconvenience and bad experience that
you had with our company!

We will look into this matter as soon as possible.



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FAQs

Questions that could help you. In order that you don’t find your answers below,
please feel free to contact us on support@smart.reviews

 * Reviewers
 * Businesses

How can I log into Smart Reviews?

Go to  SMART.reviews and click Login in the top right corner. From there either
log in with your email and password or use your Facebook or Google account to
access the platform. 

What should I do if I can't log in?

Check that you have entered the correct email address and password. If you have
forgotten your password, click on   Forgot your password? and enter your email
address for the account. We will quickly send you an email with instructions on
how to reset your password.

How can I change my profile picture?

 1. On the Smart Reviews homepage, click Profile in the upper right-hand corner
    of the screen. Select Account Settings from the drop-down menu. 

 2. In the Personal Settings section select Upload profile avatar or Remove
    profile avatar for now




If you logged in with your Facebook or Google account you need to follow the
same guidelines for changing your profile picture. 

What details can I change online?

You can change your Personal Settings, which include your Profile picture,
gender, location and profile text. You can additionally change your email
settings, your password and manage your reviews.

How can I unsubscribe from emails?

If you don’t want to receive emails from us or email invitations to review
businesses on  SMART.reviews, simply click the unsubscribe link at the bottom of
the email you have received. 

You can also unsubscribe from emails by going to your Account Settings in the
upper right-hand corner of the screen and clicking Email Settings. There you can
edit and and save your Email Details by checking the blue boxes and clicking
Save.

How can I delete my account from Smart Reviews?

 1. On the Smart Reviews homepage, click Profile in the upper right-hand corner
    of the screen. Select Account Settings from the drop-down menu. 

 2. Click Account Settings and below click Delete profile.




By doing this you will delete your account from  SMART.reviews. If you wish to
also delete all your reviews, then you should delete them all before you delete
your profile. Otherwise, the reviews will remain on our platform as anonymous.

How can I write a review?

 * On the company profile page, select the number of stars that you want to give
   the company. 

 * In the Write a review box, write your review. In the Title of your review
   field, enter a title. 

 * Our platform will also ask you to rate the business you are reviewing based
   on certain Tags, that artificial intelligence has picked out as key elements
   for this business based on what people mention the most. This is not
   mandatory, but will greatly improve the accuracy and value of our service. 

 * Select Submit and post your review.

How can I edit or delete a review?

 1. On the company profile page where you left the review click the edit or
    delete buttons below the review on the right-hand side. 

 2. On the  SMART.reviews homepage, click Profile in the upper right-hand corner
    of the screen. Select My Reviews from the drop-down menu. From there all
    your reviews will appear and you can delete or edit them by clicking the
    buttons below the review on the right-hand side. 




When you delete your user profile, your reviews are not deleted but left on the
company profile page as Anonymous. If you wish to also delete all your reviews,
then you should delete them all before you delete your profile.

Who can write a review?

You can write a review if: 

 1. You bought something - that is, you purchased a product or service, or

 2. Your ordered something - you placed an order with the business or company
    you’re reviewing, or

 3. You can show that you used the services - you have not bought or ordered
    anything, but you can otherwise document your use of the business or
    company’s services. 




Save a photo or copy of documentation that shows you’ve had a buying or service
experience in case there’s a question about your review after you’ve posted it.

Who can see my review on Smart Reviews?

All Smart Review users can see your reviews. Sometimes, a business chooses to
display your review in a public place. This could be on their website, on a
social network, or offline in some marketing collateral. This extends the reach
of your review, bringing it to a wider audience.

Will the review be anonymous?

No.

Is my review published immediately?

Yes but our artificial intelligence technology scans through all reviews and by
noticing any misleading

A business that I would like to leave a review about is not listed on Smart
Reviews. What should I do?

If you are searching for a business on SMART.reviews and it does not appear you
can easily add it to our platform by clicking on Add business in the drop-down
window that will appear. From there just simply enter the website of the
business you wish to review and their page will be created automatically.

Can I post a customer review on behalf of someone else?

No, you should only review your own experience, not someone else’s.

How does Smart Reviews protect my data?

It is highly important for us to keep our customer data safe, so we have set in
new processes and policies to meet the new data privacy rules (the GDPR). It’s
our number one priority that everyone using our service can be satisfied and
confident that we’re serious about protecting people’s personal information. We
strive to be as transparent as possible about the actions we have in place to
process, store and protect personal data.




Our Privacy Policy for reviewers explains what information we collect from you,
how we collect it, and what we use it for.




We have an easy-to-use function that lets you see all of the personal data that
our company currently holds about you.

Is there anything I can do if I disagree with a customer review on
SMART.reviews?

If you think a review breaches our guidelines you have an option to report it to
our staff who will then evaluate the concern. Next to the review, you wish to
report there is a Flag icon that you need to press. After doing that you will
have to specify what you find offensive or inappropriate and then click Submit.

How can I change my business password or profile picture?

 1. On the Smart Reviews homepage, click Profile in the upper right-hand corner
    of the screen. Select Account Settings from the drop-down menu.

 2. In the Personal Settings section select Upload profile avatar or Remove
    profile avatar for now or click Change Password to set a new password.

I found my business on SMART.reviews. How can I start using the platform?

At the moment our platform does not yet have the option for businesses to
register and have their own cabinet, but we are tirelessly working towards it
and you can apply to receive notifications about this option in near future.

How can I add my business to SMART.reviews?

When you log in use the search bar on the top and enter the website of your
business. From there a drop-down window will appear where you can click Add
Business and your page will be created automatically.

Why does my business need reviews?

There are many reasons your business needs reviews. In a world where almost
everything can be bought online, people often look to reviews to actually see if
a business is credible or not. Having reviews:




 1. Can increase sales, because before a purchase is made on the Internet people
    usually flock to the sites that offer full product reviews before buying.
    Customers are usually aware of the options available for them in the market
    and being on the verge of a purchase good reviews for your business can
    increase sales greatly.

 2. Can build your credibility, which is crucial for businesses long term.

 3. Can improve SEO. Since your brand will be mentioned a lot in reviews, it
    will also become more common is search engine results.

 4. Can drive traffic to your website. If a reader is not familiar with your
    brand and after reading reviews is interested in buying, then the next touch
    point is your business website.

 5. Can be a marketing tool for your business in a sense that one review can
    lead to many more reviews and become viral. With your brand spreading in a
    positive way, you will be getting free marketing from your satisfied
    customers. This will not only build awareness, but also loyalty.

How can I respond to a customer review?

You can respond to review by logging into your business account and selecting
Service Reviews. This screen provides you with an overview of your reviews. On
this screen you can pick the review you wish to respond to and click on the
Arrow button. Type in your review and click Submit.

Why should a business respond to a review?

Responding to your customer reviews shows that you value their opinion and
feedback about your business. When a business responds to a customer it is
increasing its reputation by being trustworthy and transparent. It helps to
increase the lifetime value of your customers and also enhances SEO, because
with each customer review, you can add context about your customers’ experience
with your business.

How does Smart Reviews protect my business data?

It is highly important for us to keep our customer and business data safe, so we
have set in new processes and policies to meet the new data privacy rules (the
GDPR). It’s our number one priority that everyone using our service can be
satisfied and confident that we’re serious about protecting people’s personal
information. We strive to be as transparent as possible about the actions we
have in place to process, store and protect personal data.




Our Privacy Policy for reviewers explains what information we collect from you,
how we collect it, and what we use it for.




We have an easy-to-use function that lets you see all of the personal data that
our company currently holds about you.




If you have any concern related to your personal or business information don’t
hesitate to contact us at dataprivacy@smartreviews.com

Is there anything I can do if I disagree with a customer review on my business?

In many cases, the best option for a business is to respond to the review by
leaving a reply below it. People appreciate businesses following up their
customers after they have given feedback and in many cases, they can change
their opinion about a company and update their review to reflect that.



If you think a review breaches our guidelines you have an option to report it to
our staff who will then evaluate the concern. Next to the review, you wish to
report there is a Flag icon that you need to press. After doing that you will
have to specify what you find offensive or inappropriate and then click Submit.
The reported review will be temporarily hidden while we investigate the cause.

A customer review is missing from my SMART.reviews page. What happened?

If you can no longer see a particular review on your company profile page, it
could be because:

 1. The reviewer has deleted their review.

 2. The review was notified to us and taken offline as a result of our team
    investigation

 3. Our fraud detection software has taken the review offline because it looked
    suspicious.

Can I write a review of my own business?

No. If our AI fraud detection software notices such activities the business will
be penalized.

Can I pay someone to write a review for my business?

No. If our AI fraud detection software notices such activities the business will
be penalized.

How can I implement Smart Reviews widgets? How will the widgets look?

We have created the widget implementation possible for businesses to showcase
their most recent reviews, average score and star rating. There are several
different widgets you can add to your website. After choosing which widget you
wish to have we will generate an HTML code that you or your developer need to
implement in your website code.




Email us for more instructions: support@smart.reviews

Can I integrate reviews from other sites into Smart Reviews?

No. SMART.reviews platform combines reviews from various review sites.

What can I do if the Social Accounts section for my business is showing
incorrect data?

Social data on your business profile is gathered by our artificial intelligence
system that scans through your business webpage and inputs data in our system.
If incorrect information is being shown, you should firstly check if all your
social accounts are linked to your webpage and are up to date. If everything is
done properly, and mistakes are still visible - contact our support and we will
be happy to resolve the issue for you.

What can I do if I want to gather up reviews for my business?

There are many ways you can gather up reviews from your customers.




 1. Firsty if you deliver an outstanding customer experience, your customers are
    very likely to say something nice about your brand. So taking great care of
    your product and service can naturally lead to more reviews

 2. Ask every customer your business interacts with to leave a review for your
    business. You can do it via email or text message or if you don’t have
    customer information - promote your review profile urls on your website,
    product packaging or anywhere else where customers might see it.

 3. Embrace not only the positive, but the negative reviews also. They increase
    consumer trust and present an opportunity for your business to provide
    information, and answer questions. Overall when a business engages in
    communication it promotes participation and signals to customers that they
    matter. By replying to existing comments, you are likely to bring in more
    reviews.

 4. Make leaving a review simple. Customers crave convenience. Implementing one
    of our widgets in your platform can definitely help with that.

 5. Automate review requests. For example, add them at the end of every email
    you send out to your existing customer base.

Your opinion matters

Browse the best companies on Smart Reviews

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Show More Categories

Arts & Entertainment (22061 businesses, median rating 3.62)

Visual Art & Design (8519)

3.6



Music & Audio (4314)

3.7



Comics & Animation (563)

3.7



Online Media (1007)

3.7



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3.7



Offbeat (165)

3.6



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3.9



Entertainment Industry (237)

4



Performing Arts (605)

3.6



Fun & Trivia (60)

3.7



Celebrities & Entertainment News (129)

4



Movies (426)

3.8



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3.7



Autos & Vehicles (10533 businesses, median rating 3.63)

Bicycles & Accessories (1588)

3.8



Motor Vehicles (By Type) (2337)

3.7



Vehicle Parts & Services (4496)

3.6



Vehicle Shopping (1010)

3.8



Vehicle Codes & Driving Laws (243)

3.6



Boats & Watercraft (518)

3.6



Campers & RVs (290)

3.7



Classic Vehicles (55)

3.8



Commercial Vehicles (98)

3.5



Vehicle Shows (6)

4



Beauty & Fitness (30163 businesses, median rating 3.61)

Fashion & Style (7051)

3.6



Fitness (2798)

3.6



Face & Body Care (11709)

3.6



Weight Loss (399)

3.6



Hair Care (3858)

3.6



Cosmetic Procedures (559)

3.7



Spas & Beauty Services (763)

3.6



Cosmetology & Beauty Professionals (232)

3.7



Body Art (415)

3.8



Beauty Pageants (13)

3.4



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Children's Literature (178)

3.7



Poetry (39)

3.5



Writers Resources (449)

3.8



E-Books (36)

3.9



Literary Classics (4)

4



Fan Fiction (5)

3.8



Business & Industrial (30894 businesses, median rating 3.53)

Transportation & Logistics (2110)

3.6



Business Services (8110)

3.5



Construction & Maintenance (4274)

3.5



Energy & Utilities (1143)

3.6



Hospitality Industry (1624)

3.7



Metals & Mining (487)

3.6



Printing & Publishing (986)

3.7



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3.6



Business Operations (850)

3.8



Small Business (191)

3.7



Business Finance (181)

3.9



Industrial Materials & Equipment (809)

3.4



Textiles & Nonwovens (848)

3.6



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3.6



Manufacturing (230)

3.5



Chemicals Industry (577)

3.5



Pharmaceuticals & Biotech (133)

3.7



Aerospace & Defense (16)

4.3



Business Education (35)

3.9



Advertising & Marketing (43)

3.8



Automotive Industry (8)

3.8



Computers & Electronics (14249 businesses, median rating 3.58)

Computer Hardware (1794)

3.7



Consumer Electronics (4379)

3.7



Enterprise Technology (2931)

3.2



Computer Security (257)

3.9



Software (1693)

3.8



Electronics & Electrical (827)

3.5



Networking (247)

3.7



Programming (205)

3.9



CAD & CAM (46)

3.7



Finance (5233 businesses, median rating 3.74)

Investing (1549)

3.7



Credit & Lending (1284)

3.8



Accounting & Auditing (427)

3.7



Insurance (1100)

3.8



Financial Planning & Management (174)

3.6



Banking (360)

4



Grants, Scholarships & Financial Aid (34)

3.9



Food & Drink (16516 businesses, median rating 3.63)

Cooking & Recipes (1949)

3.8



Food (5382)

3.7



Beverages (6241)

3.6



Food & Grocery Retailers (988)

3.8



Restaurants (1043)

3.7



Games (3143 businesses, median rating 3.64)

Online Games (210)

3.6



Roleplaying Games (309)

3.6



Computer & Video Games (1150)

3.7



Card Games (315)

3.5



Gambling (351)

3.6



Family-Oriented Games & Activities (43)

3.6



Table Games (162)

3.4



Board Games (229)

3.7



Arcade & Coin-Op Games (43)

3.7



Puzzles & Brainteasers (96)

3.8



Word Games (8)

3.6



Health (15820 businesses, median rating 3.61)

Nutrition (4266)

3.7



Substance Abuse (1093)

3.5



Medical Devices & Equipment (974)

3.5



Oral & Dental Care (901)

3.6



Vision Care (1012)

3.7



Medical Facilities & Services (851)

3.7



Health Education & Medical Training (157)

3.9



Pharmacy (405)

3.5



Health Conditions (1863)

3.7



Reproductive Health (817)

3.7



Women's Health (615)

3.8



Public Health (318)

3.5



Mental Health (147)

3.6



Nursing (257)

3.6



Aging & Geriatrics (21)

3.7



Men's Health (68)

3.5



Health Foundations & Medical Research (31)

4.2



Hobbies & Leisure (30992 businesses, median rating 3.60)

Crafts (4071)

3.6



Special Occasions (8665)

3.6



Water Activities (1932)

3.7



Outdoors (3490)

3.7



Radio Control & Modeling (510)

3.6



Paintball (78)

3.9



Merit Prizes & Contests (91)

3.8



Clubs & Organizations (17)

3.9



Home & Garden (27366 businesses, median rating 3.50)

Gardening & Landscaping (1999)

3.6



Kitchen & Dining (2241)

3.6



Bed & Bath (2550)

3.6



Home Improvement (4988)

3.5



Home & Interior Decor (4156)

3.5



Home Furnishings (6112)

3.5



Domestic Services (882)

3.4



Home Appliances (1513)

3.5



Laundry (101)

3.6



HVAC & Climate Control (1013)

3.5



Yard & Patio (1196)

3.6



Home Safety & Security (297)

3.6



Pest Control (252)

3.4



Home Swimming Pools, Saunas & Spas (316)

3.5



Nursery & Playroom (264)

3.7



Home Storage & Shelving (423)

3.5



Internet & Telecom (8473 businesses, median rating 3.36)

Mobile & Wireless (2243)

3.6



Web Services (4943)

3.2



Service Providers (503)

3.8



Communications Equipment (116)

3.6



Email & Messaging (163)

3.9



Jobs & Education (4725 businesses, median rating 3.74)

Jobs (612)

3.8



Education (3930)

3.7



Law & Government (3136 businesses, median rating 3.63)

Public Safety (1251)

3.6



Legal (937)

3.6



Military (357)

3.7



Social Services (117)

3.3



Government (261)

3.9



News (2165 businesses, median rating 4.07)

Business News (223)

4



Weather (106)

4.3



Politics (131)

3.7



Sports News (193)

4.3



Health News (10)

3.9



Gossip & Tabloid News (1)

4



Online Communities (1417 businesses, median rating 3.70)

Virtual Worlds (219)

3.6



Online Goodies (161)

3.8



Blogging Resources & Services (186)

4



Dating & Personals (241)

3.7



Social Networks (154)

3.7



Photo & Video Sharing (95)

3.5



File Sharing & Hosting (44)

3.8



People & Society (14269 businesses, median rating 3.62)

Religion & Belief (2587)

3.5



Subcultures & Niche Interests (137)

3.8



Family & Relationships (5992)

3.7



Social Issues & Advocacy (1518)

3.7



Kids & Teens (402)

3.7



Social Sciences (71)

3.7



Seniors & Retirement (93)

3.6



Pets & Animals (5431 businesses, median rating 3.56)

Pets (3517)

3.6



Animal Products & Services (2831)

3.6



Wildlife (172)

3.6



Real Estate (2141 businesses, median rating 3.71)

Real Estate Services (740)

3.7



Real Estate Listings (1338)

3.8



Reference (2395 businesses, median rating 3.67)

Geographic Reference (173)

3.7



Libraries & Museums (414)

3.9



General Reference (590)

3.7



Humanities (81)

3.6



Language Resources (357)

3.8



Directories & Listings (258)

3.4



Science (1761 businesses, median rating 3.69)

Engineering & Technology (367)

3.8



Biological Sciences (350)

3.5



Computer Science (332)

3.9



Earth Sciences (68)

3.7



Astronomy (61)

3.7



Mathematics (59)

3.5



Physics (10)

3.8



Chemistry (19)

3.6



Ecology & Environment (36)

4



Scientific Institutions (7)

4.3



Shopping (82431 businesses, median rating 3.55)

Apparel (58129)

3.5



Tobacco Products (1314)

3.5



Gifts & Special Event Items (6894)

3.5



Toys (2250)

3.6



Consumer Resources (1273)

3.7



Photo & Video Services (642)

3.6



Antiques & Collectibles (961)

3.5



Auctions (105)

3.7



Entertainment Media (293)

3.8



Luxury Goods (281)

3.9



Mass Merchants & Department Stores (170)

3.9



Classifieds (90)

3.7



Sports (10404 businesses, median rating 3.70)

Individual Sports (3999)

3.7



Sporting Goods (5898)

3.7



Water Sports (862)

3.8



Motor Sports (220)

3.9



Sports Coaching & Training (143)

3.6



Combat Sports (539)

3.6



Winter Sports (519)

3.9



Team Sports (1670)

3.7



College Sports (61)

3.9



Extreme Sports (158)

3.8



Animal Sports (29)

3.9



International Sports Competitions (13)

4.2



Fantasy Sports (36)

3.8



Travel (6642 businesses, median rating 3.81)

Tourist Destinations (1193)

3.9



Air Travel (873)

3.8



Car Rental & Taxi Services (508)

3.7



Cruises & Charters (202)

4



Bus & Rail (126)

3.9



Hotels & Accommodations (822)

3.9



Specialty Travel (141)

3.8



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