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Skip to toolbarSkip to main navigationSkip to searchSkip to main contentSkip to main footer * Back to Home * Register Now * Contact Us * * Menu SYMPHONY IN A DIGITAL-FIRST KEY Asia/Pacific | October 26, 2022 ASEAN - October 5, 2022 - January 31, 2023 South-Korea - October 13, 2022 Taiwan - October 20, 2022 ANZ - October 20, 2022 Asia/Pacific - October 26, 2022 India - November 3 - November 5, 2022 Pick Location Register Now OVERVIEW SYMPHONY IN A DIGITAL-FIRST KEY The pandemic has nudged digital transformations (DX) toward a digital-first state. Pre-COVID, enterprises and governments worldwide were expected to mount US$2.1 trillion in DX spending between 2020 and 2023. Now, investment commitments are forecast to reach US$2.8 trillion between 2022 and 2025. Clearly, putting in place digital tools to compete in a digital-first world is a priority. Businesses must play to a new tune in this digital-first world – a symphony that brings together the nine different keys. It is evidenced in how future-forward enterprises interconnect the pillars of remastering, recreation, and remixing — like music’s essentials of melody, harmony, and rhythm — in everything from operations to partnerships to customer engagements. The new symphony that the Future Enterprise plays will be in a digital-first key. The sounds of which appeal to audiences in any technology space. Come join the new symphony at IDC’s DX Summit & Future Enterprise Awards 2022. GENERAL INFORMATION DATE & TIME 26 October 2022 10.00 AM – 6.00 PM (GMT +8) *Registration starts at 9.30 AM. VENUE 26 Oct: National Gallery Singapore, Supreme Court Terrace 1 St Andrew's Road, Singapore 178957 Virtual Platform (for attendees based out of Singapore): IDC Arena IDC ASIA/PACIFIC DX SUMMIT AGENDA Download Complete Agenda Time Event & Speakers 09:30 10:00 Registration & Welcome Refreshments 10:00 10:20 Moving From Digital Transformation to Digital Business LINUS LAI Vice President, Software and Services Research Group, IDC Asia/Pacific We're now entering the Digital Business Era, where business value creation is based on the use of digital technologies. How do business leaders run a viable digital business built on a digital-first strategy? * What is a Digital Business? * Redefining business value and its new leading metrics * Challenges to running a digital business 10:20 10:45 Busting the Myths in the Future of Work HEATHER EMSLIE Global Head, Google Workspace LILY PHAN Research Director, IDC Asia/Pacific WELSON JAMIN Managing Director and Group Head of Institutional Banking Group Operations, DBS IDC Future of Work FutureScape predicts that by 2023, digital transformation and business volatility will drive 55% of A2000 organizations to deploy remote or hybrid-first work models. Hybrid work models will force organizations to rethink how they instrument work facilities to be purpose-built to bridge between physical workplaces and digital workspaces. In the years since the outset of global remote and hybrid work, employees have seen improvements and challenges with work-life integration but an overall appreciation for the flexibility that hybrid work affords. Employers have overcome initial skepticism around hybrid work as they realized improved productivity, staff retention, and the opportunity to hire talent without geographical restrictions. Although much has changed in the past two years, there are still some pervasive myths about remote and hybrid models that are having a direct impact on the broader conversation about the future of hybrid work. There might be a core truth to things that are labeled myths so in this session, the speakers will share their opinions surrounding hybrid work practices, security risks, teaming, productivity and corporate culture. Award Presentation for Best of Future of Work 10:45 11:10 Connected Data to Thrive in Uncertain Times CHRISTOPHER LEE MARSHALL Vice President, Data, Analytics and AI, IDC Asia/Pacific HEMANTH PRABAKARAN Executive Director, Head Operations, Data Analytics & Insights, Standard Chartered Bank As the world recover from the pandemic, the war in Ukraine is still raging on. Recession is threatening to loom. We are living in uncertain times. With that, governments and enterprises, big and small, are seeking ways to improve their value to citizens and customers and yet decreasing the cost, enriching the offerings by providing security, speed and scale. Connected Data, beyond just data, provide you with the insights embedded in the relationships between your data points to make decisions faster, better with more relevance to the data you collected. Award Presentation for Best of Future of Digital Infrastructure 11:10 11:35 Are You Digital-Ready for Gen Z? DENISE TEO Full-time Streamer, Mentor & Community Builder ANNETTE LEE Filmmaker, Actress, Musician WINSTON NG Chief Executive Officer, Finute CHRISTIAN FAM Research Manager, IDC Asia/Pacific Whether your organization is prepared or not, it's time to add Gen Z into the symphony that your organization wants to perform. When we talk about digital-first world, it is this group of digital-first customers, creators, influencers and disruptors that we have to bear in mind. It's time for us to focus attention on Gen Z who are entering the marketplace with a unique set of expectations, characteristics, influences and creations and what it means to your industries. * How to build and scale an online community? * A Gen Z perspective on customer experience in the Metaverse * Building an ecosystem of creators, consumers and businesses Award Presentation for Best of Future of Intelligence & Best of Future of Customer Experience 11:35 12:00 Secure DevOps at Scale - Lessons Learnt LINUS LAI Vice President, Software and Services Research Group, IDC Asia/Pacific PAS APICELL Principal Engineer, APAC, Snyk The impact of vulnerable software has reached a scale that cannot be ignored - global losses from cybercrime reached $1 trillion in 2020. Corporate leaders have made addressing security a priority - a survey of CEOs showed cyber security as the #1 risk to the growth of their companies. Hear from the panelists on how companies are addressing and prioritizing their cybersecurity needs in the DevOps lifecycle, and the lessons they have learned and what the tangible outcomes were for these companies. Award Presentation for Best of Future of Operations 12:00 13:30 Networking Lunch 13:30 13:55 Evolutions in Edge Security – New Paradigms to Consider SIMON PIFF Vice President, Security & Trust Research IDC Asia/Pacific, IDC Asia/Pacific GRAEME PYPER APAC Director Channel Partner and Alliances, BlackBerry Cybersecurity Over time the concept of the edge, or perimeter, has changed a lot as far as security professional are concerned. What used to be a clear well-defined perimeter is now amorphous and distributed. Indeed the systems themselves are constantly changing – meaning that security now needs to be agile enough to be able to address these changes. With endpoint, identity, data and applications now the control planes for the cloud architecture, there is a significant demand to find the right security platform that can help minimize complexity for the IT security team, whilst providing new automated security tools that can address these new control points. Efficiency, automation, simplicity are critical to the effectiveness of the security team, as is the need to reduce risk when introducing new solutions to the environment – and so a strong track record is also requires. With the changing nature of the edge, the way identity is being tied to endpoint to create increased security, its time new ways to address these opportunities are uncovered. Award Presentation for Best of Future of Trust 13:55 14:20 Does Digital First Mean People Second? CHRISTOPHER LEE MARSHALL Vice President, Data, Analytics and AI, IDC Asia/Pacific DANIEL LAVERICK Senior Vice President, Head of Digital & Data Solutions, Zuellig Pharma ADA WING YEE CHEUNG Regional Head of Transformation and Customer Outcomes, Asia Pacific, Maersk Asia Pacific ALFRED LO Chief Technology Officer, Maya People are a critical component to the success of a digital-first enterprise as they both drive digital change and are the ones most impacted: * How do we engage our business and IT teams to support digital change? * What are the digital skills and behaviours we should build in a digital first enterprise? * How do we keep our customers on our side while implementing a digital first strategy? Award Presentation for Best of Future of Industry Ecosystems & Best of Future of Digital Innovation 14:20 14:45 Building Loyalty and Resilience through Customer Experience SIMON PIFF Vice President, Security & Trust Research IDC Asia/Pacific, IDC Asia/Pacific ARIJIT ROY Vice President, Asia, Zendesk Establishing loyalty through contextually relevant and differentiated experiences is critical to ensuring business success. Yet, many organizations had done little to build good customer engagement models. To redefine customer engagement strategies holistically, how can it be done effectively and what is needed? * A proactive approach towards understanding your customers and stakeholders * Implementing channel strategies to achieve efficiencies and scale * Happy employees = happy customers – what should businesses do to improve employee experience Award Presentation for Best of Special Award for Sustainability 14:45 15:15 Coffee Break 15:15 15:40 Building a Patient-Centric Ecosystem SHIVANI SAINI Global Digital & Tech Head, Business Units, Haleon Consumer Healthcare DANIEL-ZOE JIMENEZ Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research, IDC Asia/Pacific As the digital health ecosystem becomes more patient-focused, the stakeholders involved widens to include corporate and life sciences segments. How do different stakeholders within the industry ecosystem work together? * How digital enables value-based healthcare business model * Challenges and opportunities of digital healthcare data platforms for ecosystem collaboration * The impact on individual health experience and consumerism in healthcare Award Presentation for Best of Future of Connectedness 15:40 16:05 The Art of Technology - Will the Metaverse Change Art Work and Experiences LIONEL CHOK Chief Metaverse Officer (CTO), Hatten Land Limited KEVIN LIM Deputy Director, Digital Innovation & Transformation, National Gallery Singapore HAFIIZ KARIM Artist, The Next Most Famous Artist DANIEL-ZOE JIMENEZ Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research, IDC Asia/Pacific What do leading artists, technology leaders and museums have in common? They understand the importance of reinventing themselves, and experimenting with technology to drive growth, competitiveness and quickly adapting to the evolving market and customer needs. The Metaverse presents significant opportunities for artists and organizations to transform work, and experiences for a digital-first world. But how far are we in reaching its true potential? Will we ever get there? What are the best practices that can help us unlock real value across industries? In this panel discussion, we will look at: * What are artists and art galleries doing to effectively leverage the Metaverse, blockchain and NFTs * How can organizations across industries deliver immersive phygical experiences that keep customers coming back * Do you need a Chief Metaverse Officer and a Metaverse strategy? Award Presentation for Best of Future of Enterprise of the Year & Special Award for Digital Resiliency 16:05 16:30 Do CEOs Need to Know-It-All? SANDRA NG Group Vice President & General Manager, IDC Asia/Pacific ATTY. EMILIO BENITO AQUINO Chairperson and CEO, SEC Philippines The role of an orchestra conductor is similar to a Chief Executive Officer. The conductor needs to have a "vision", just like a CEO, of how the symphony should be played. This ensures that the orchestra comes together in harmony, just like a well-functioning digital-first enterprise. Each segment of the orchestra, just like each function within an enterprise, has its distinct purpose, and no single function can overshadow the others. We have gathered a few CEOs of the Year to discuss: * Are CEOs becoming more techie? * The role of CEOs as an orchestra conductor: articulating a vision, managing diversity and listening to new ideas * As a CEO, how do you resolve conflicts? * What is on the CEO agenda for 2023? Award Presentation for CEO of the Year & CIO/CDO of the Year 16:30 18:00 Award Presentation Ceremony Networking cocktails continues after 6:00 PM Register Now SPEAKERS Meet IDC’s top analysts and industry experts. Linus Lai Vice President, Software and Services Research Group, IDC Asia/Pacific Heather Emslie Global Head, Google Workspace Lily Phan Research Director, IDC Asia/Pacific Welson Jamin Managing Director and Group Head of Institutional Banking Group Operations, DBS Christopher Lee Marshall Vice President, Data, Analytics and AI, IDC Asia/Pacific Hemanth Prabakaran Executive Director, Head Operations, Data Analytics & Insights, Standard Chartered Bank Denise Teo Full-time Streamer, Mentor & Community Builder Annette Lee Filmmaker, Actress, Musician Winston Ng Chief Executive Officer, Finute Christian Fam Research Manager, IDC Asia/Pacific Pas Apicell Principal Engineer, APAC, Snyk Simon Piff Vice President, Security & Trust Research IDC Asia/Pacific, IDC Asia/Pacific Graeme Pyper APAC Director Channel Partner and Alliances, BlackBerry Cybersecurity Daniel Laverick Senior Vice President, Head of Digital & Data Solutions, Zuellig Pharma Ada Wing Yee Cheung Regional Head of Transformation and Customer Outcomes, Asia Pacific, Maersk Asia Pacific Alfred Lo Chief Technology Officer, Maya Arijit Roy Vice President, Asia, Zendesk Shivani Saini Global Digital & Tech Head, Business Units, Haleon Consumer Healthcare Daniel-Zoe Jimenez Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research, IDC Asia/Pacific Lionel Chok Chief Metaverse Officer (CTO), Hatten Land Limited Kevin Lim Deputy Director, Digital Innovation & Transformation, National Gallery Singapore Hafiiz Karim Artist, The Next Most Famous Artist Sandra Ng Group Vice President & General Manager, IDC Asia/Pacific Atty. Emilio Benito Aquino Chairperson and CEO, SEC Philippines Show more SPONSORS Live Stream Sponsor In-Person Live Stream Sponsor In-Person Live Stream Sponsor In-Person Live Stream Sponsor In-Person Live Stream Sponsor In-Person Executive Roundtable Sponsor In-Person DON'T MISS IDC DX SUMMIT CONTACT US NOW Register Now IDC Asia/Pacific 83 Clemenceau Avenue #17-01 UE Square, West Wing Singapore 239920 +65 6226 0330 Site Links * Home * About IDC * Products and Services * Analysts * Media Center * Events * Contact Us Company * Careers * Worldwide Offices * Help * Follow us on Twitter * LinkedIn * RSS/Feeds Key Interest Areas * Subscription Services * IDC Trackers * IDC Insights Industry Research * IT Executive Programs * Custom Solutions * 3rd Platform Research * Digital Transformation * Sourcing Advisory Services Copyright 2019 IDC. All rights reserved. * Terms of Use * Web Rights & Licensing THANK YOU FOR SUBMITTING THE FORM. WE WILL BE IN TOUCH. Full Name This field is required Company This field is required Email Enter a valid email General Inquiries on Event Operations Registration Agenda and Speakers Sponsorship Address Department This field is required Your Message This field is required I am authorizing IDC to get in touch with me through the contact details I’ve provided to take forward my inquiry about IDC DX Summit. This field is required Please verify the reCAPTCHA field Please read our Privacy Policy THANK YOU FOR SUBMITTING THE FORM. WE WILL BE IN TOUCH. Full Name This field is required Company This field is required Email Enter a valid email General Inquiries on Event Operations Registration Agenda and Speakers Sponsorship Address Department This field is required Your Message This field is required I am authorizing IDC to get in touch with me through the contact details I’ve provided to take forward my inquiry about IDC DX Summit. This field is required Please verify the reCAPTCHA field Please read our Privacy Policy AMD For more than 50 years AMD has driven innovation in high-performance computing, graphics and visualization technologies. Billions of people, leading Fortune 500 businesses and cutting-edge scientific research institutions around the world rely on AMD technology daily to improve how they live, work and play. AMD employees are focused on building leadership high-performance and adaptive products that push the boundaries of what is possible. For more information about how AMD is enabling today and inspiring tomorrow, visit the AMD (NASDAQ: AMD) website, blog, LinkedIn and Twitter pages. Zendesk Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As a company, we roll up our sleeves to plant roots in the communities we call home. Our software is powerful and flexible and scales to meet the needs of any business. Website: www.zendesk.com Snyk Snyk, the cloud native application security leader, today enables 2.2 million developers to build securely, with a vision to empower every modern developer in the world to develop fast and stay secure. Only Snyk provides a platform to secure all of the critical components of today’s cloud native application development including the code, open source libraries, container infrastructure and infrastructure as code. Snyk’s developer-first approach enables technology-driven companies to scale security in today’s fast-paced digitally transforming world. Snyk’s security platform is powered by its industry-leading proprietary vulnerability database, maintained by the expert Snyk security research team, that also powers security solutions from strategic partners such as Atlassian, Datadog, Docker, IBM Cloud, Rapid7, Red Hat and Trend Micro. The company works with global customers of all sizes to empower developers to automatically integrate security throughout their existing workflows. Named to the 2020 Forbes Cloud 100, the definitive ranking of the top 100 private cloud companies in the world, Snyk was also recently recognized by Comparably as the #3 small-to-medium businesses for Happiest Employees in 2020. BlackBerry BlackBerry is a leader in endpoint security, endpoint management, encryption, and embedded systems, protecting enterprises and governments around the world. Our end-to-end approach is deeply rooted in Cylance® AI and machine learning, providing continuous preventative protection, detection, and instant response. We extend protection for your organization against current and future cyberthreats by combining network and endpoint telemetry and by delivering innovative solutions in the areas of cybersecurity, safety, and data privacy. Neo4j Neo4j is the leader in graph database technology. As the world’s most widely deployed graph database, we help global brands – including Comcast, NASA, UBS and Volvo Cars – to reveal and predict how people, processes and systems are interrelated. Using this relationships-first approach, applications built with Neo4j tackle connected data challenges such as analytics and artificial intelligence, fraud detection, real-time recommendations and knowledge graphs. Find out more at neo4j.com. Google Cloud Google Cloud accelerates every organization’s ability to digitally transform its business. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. * Back to Home * Register Now * Contact Us Loading...