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 * Hong Kong (English)
 * Indonesia (English)
 * Ireland (English)
 * Italia (Italiano)
 * 日本 (日本語)
 * 대한민국 (한국어)
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 * Nederland (Nederlands)
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 * Österreich (Deutsch)
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PRIVACY STATEMENT



Effective: 16 August 2021
 

Prior Workday Privacy Statement







INTRODUCTION

This Workday Privacy Statement (“Privacy Statement”) describes how we collect,
use, disclose, transfer and store your personal data for the activities
described below, including when you visit a Workday website that links to this
Privacy Statement (“Website”), when you attend our marketing and learning events
both online and offline (“Events”) and for our business account management. This
Privacy Statement describes your choices and rights related to your personal
data.

A reference to “Workday”, “we”, “us” or the “Company” is a reference to Workday,
Inc. Workday is the controller for the personal data discussed in this Privacy
Statement, except as noted in the “Workday as a Service Provider” section below.

 


QUICK LINKS

We recommend that you read this Privacy Statement in its entirety to ensure you
are fully informed; however, if you only want to access a particular section,
click the relevant link below to jump to that section:

Workday as a Service Provider

Personal data we collect

How we use your personal data

Disclosure of data

International data transfers

Data retention

Cookies and tracking technologies

Your rights over your personal data

Legal basis for processing personal data

Workday Forums

Workday Extend

Security

Third-party certifications

Changes to this Privacy Statement

How to contact us

 




WORKDAY AS A SERVICE PROVIDER

Workday customers are organisations such as businesses and schools, who use our
services to help them manage personnel, students and applicants. Workday
processes personal data in these services only according to our customers’
instructions. If you have questions about personal data you have entered into a
Workday service used by one of our customers or want to exercise any of your
rights regarding your personal data, our customer contract requires that we
redirect your enquiry back to that Workday customer.






PERSONAL DATA WE COLLECT

Personal Data We Collect Directly from You

Website
As a visitor to the Website you may choose to provide us with your personal data
such as:

 * First name
 * Last name
 * Business email
 * Phone number
 * Company name
 * Job level
 * Functional role
 * Street address

To access some areas of the Website, including Workday Community, you will need
to have account authentication credentials. As part of your account, you may
choose to provide us with additional data, such as:

 * A photo
 * Social media profiles
 * Areas of expertise

Events
If you register to attend a Workday-sponsored Event, we may require certain data
including:

 * First name
 * Last name
 * Business email
 * Company name
 * Emergency contact (in some instances)
 * Dietary preferences (in some instances)
 * Health and safety information (in some instances)
 * Billing information (such as billing name, billing address and credit card
   number)

Account management
We collect business contact information for account management purposes related
to the use of Workday software-as-a-service applications or professional
services. If you are a user of Workday Strategic Sourcing (formerly known as
Scout RFP), this includes your account registration information (for example,
your name and email) and your profile information (for example, your company
name). Additionally, we collect name, company, and email address to manage
Workday Learning registrations for customers and partners. You may have the
option to personalise your account with additional information.

Cookies, web beacons and other similar technologies
Workday may use website tracking technologies to observe your activities,
interactions, preferences, transactional information and other computer and
connection information (such as an IP address) relating to your use of our
websites and services. We may also use log files, cookies and similar
technologies to collect information about the pages you view, links you click,
and other actions you take when accessing our website or emails.


Workday Events Mobile Application
When you choose to use a Workday Events mobile application, we may collect
information from your device, such as your photos, contacts or geolocation data,
to enable some functions in accordance with your device’s privacy settings. 

If Workday collects any other personal data from you, we will explain the
purposes at the time we collect it.


Workday Resource Authentication
If you use certain systems provided by Workday, such as the Workday Resource
Center, we will collect data from you to enable multifactor authentication.
Users will be able to choose an offered multifactor method, which may require
additional information, such as mobile number, email address or unique
verification identifier.

Other Information
If Workday collects any other personal data from you, we will explain the
purposes at the time we collect it.

Personal Data Obtained from Third-Party Sources

Workday may also collect business contact information about you from other
sources including third parties from whom we have purchased business contact
information and from publicly accessible websites, such as your company’s
website, professional network services or press releases. Business contact
information may include:

 * First name
 * Last name
 * Business email
 * Phone number
 * Company name
 * Job level
 * Functional role
 * Business street address
 * Online identifier
 * Employment history 

In some instances, Workday may combine personal data you have provided to us
with personal data collected from other sources as described above. We process
this data to update, expand and analyse our existing marketing records; identify
new customers; create more tailored advertising or website experiences; and send
marketing emails.

 




HOW WE USE YOUR PERSONAL DATA

To contact you
Workday uses the data we collect about you to provide Workday websites, services
and support. For example, if you provide data to us in a “Contact us” form, we
will use your data to respond to the request. 

Workday uses your personal data and information about your activity on our
websites to contact you for marketing purposes in accordance with your marketing
preferences, including telemarketing calls, and to send marketing emails that we
believe may be of interest to you, such as product announcements, newsletters,
educational materials and details on upcoming events. We also use it to send
administrative information, such as notices related to products, services or
policy changes.


To plan and manage events
Workday uses your data for event planning and management, including
registration, billing, and connecting with other event attendees, or to contact
you further about relevant products and services. Any information you provide
about emergency contacts or dietary preferences would be used for your safety
and health purposes.

To Facilitate Event Participation
Workday uses the information collected using Workday events mobile applications
to deliver requested application services and to facilitate event participation,
such as providing event schedules and the opportunity to connect with event
attendees. For example, when you are using Workday Events mobile applications,
we may access your camera to allow you to upload photographs to the mobile
service; access your calendar, social media and contact information to allow you
to interact with other event attendees; or access the geographic location of
your device to enable you to identify nearby contacts. Workday may also collect
information from your usage of Workday Events mobile applications to improve
events and services, communicate with you about the event and relevant products
and services, and for security purposes. You can control the collection of
certain information using your device permission settings.

For improvement purposes
Workday uses the data we collect to understand how our websites and services are
being used and to make improvements. For example, we may solicit your feedback
about your experience using our services, and ways that we can improve those
services. In addition, we may use the search queries entered into Workday
Community to improve search capabilities or performance. Additionally, we use
questions posted or comments on Workday Community to enrich the content or help
guide future enhancements to our products and services.

Similarly, the Workday mobile application gathers information for
troubleshooting and improvement.  We use third-party services, such as Google
Analytics, to view aggregated information about end user usage and
interactions.  Where possible, Workday takes steps to minimise or mask the
information sent to third parties (such as encoding the data).


For security and investigations
Workday may use your information to diagnose website technical problems, as well
as to prevent, detect, mitigate, and investigate potential security issues, as
well as fraudulent or illegal activity.

For education and training
If you participate in a Workday-offered education or training course, your
enrolment and attendance information will be recorded to track and potentially
report your participation and completion. We may use this information to
recommend additional training courses.

Completion of Workday certifications by a services partner may be visible to
Workday and our customers, and completion of a training course may also be
visible to the entity making the training available to you. This registration
and tracking may be conducted by third parties on behalf of Workday.

To Personalise Your Experience
Workday also may use your data to personalise your experience on our websites.
Workday or our service providers use website tracking technologies to display
products, features or content that are tailored to your interests and to present
advertising on other sites. For more information on these technologies see the
“Cookies and tracking technologies” section below. For more information on
managing your choices in relation to cookies, please click “Cookie Preferences”
in the footer of this page.

 




DISCLOSURE OF DATA

Affiliates and Service Providers
Workday may share data with Workday affiliates and third-party service providers
or vendors contracted to provide services on our behalf. These third-party
service providers or vendors may use data we provide to them only as instructed
by Workday.

Webinars, Events and Other Activities Related to Workday Offerings
Workday may offer the following solely or jointly with third parties or
partners: webinars, events, whitepaper downloads, or other services related to
Workday offerings or services. We may share your contact information and
interests in these offerings or services with these approved third parties to
communicate with you about Workday.

When you attend an event (either sponsored by Workday or one where Workday is a
participating vendor) and have your badge scanned, your data will be shared with
Workday, as well as with any partner or third party participating in that event,
and potentially with the entity sponsoring your attendance at the event. For
example, if your badge is scanned as you attend a session at a Workday-sponsored
conference, Workday and any co-presenters will have access to that information
to understand who was in attendance, and potentially follow up with you on
relevant products or services. If you do not want your data shared with Workday
or partners in this manner, do not have your badge scanned. If your badge is
scanned by a partner or a third party at an event, your data will be governed by
that party’s privacy statement.

Additional Disclosures
Workday may disclose data if we have a good faith belief that such action is
necessary to (a) conform to legal requirements or comply with legal processes;
(b) protect and defend our rights or property; (c) enforce the website Terms and
Conditions; and/or (d) act to protect the interests of our users or others.

If Workday goes through a business transition, such as a merger, acquisition by
another company, or sale of all or a portion of its assets, your personal data
may be among the assets transferred.

Workday does not sell personal data that we collect or process under this
Privacy Statement.

 




INTERNATIONAL DATA TRANSFERS

Workday operates as a global business and may transfer, store or process your
personal data in a country outside your jurisdiction, including countries
outside the European Economic Area (“EEA”). However, we have taken appropriate
safeguards with respect to the protection of your privacy, fundamental rights
and freedoms, and the exercise of your rights. For example, if we transfer
personal data from the EEA to a country outside it, such as the United States,
we will implement an appropriate data transfer solution such as entering into EU
standard contractual clauses with the data importer, or taking other measures to
provide an adequate level of data protection under EU law.

 



DATA RETENTION

Workday will retain your personal data at least as long as necessary to fulfil
the service that you have requested, comply with any laws or regulations,
resolve disputes and enforce our agreements. Workday may retain your data longer
for a legitimate business interest where business benefit is not outweighed by
your personal rights and freedoms. Data entered into a Workday enterprise
service is retained in accordance with any applicable agreement between Workday
and its customer.

 




COOKIES AND TRACKING TECHNOLOGIES

Workday or Workday service providers may observe your activities, interactions,
preferences, transactional information and other computer and connection
information (such as an IP address) relating to your use of Workday websites. We
may collect and store this data and combine this data with other personal data
provided to Workday.

Workday uses cookies and other similar technologies, such as web beacons, HTML5
Local Storage, local shared objects, tags and scripts on our websites and in
email communications. We use these technologies to authenticate your access to
various areas of our websites, understand your interests, analyse web traffic,
combat fraud, provide interest-based advertising, improve our products and
services as further described above in the “Use” section, and tailor content to
your preferences. In emails we send, we may use these technologies to track
their effectiveness.

You can configure your browser settings to manage certain tracking technology
interactions. For some tracking technologies, you may need to take additional
steps to manage their use and removal. Please review your browser privacy
settings.

Online advertising may use data collected about your web browsing behaviour,
such as the pages you have visited or the searches you have conducted. This data
may be used to display more relevant advertisements and content to you on
non-Workday websites. The data used for targeted advertising may come from
Workday or through third-party ad networks.

For additional information about the cookies and the tracking technologies
Workday uses on our workday.com sites and to manage your preferences, please
click “Cookie Preferences” in the footer of this page. For information about the
cookies and tracking technologies used on AdaptivePlanning.com, please review
the Adaptive Planning Cookie Statement.

Type of Cookie Description Required These cookies and similar technologies
enable basic features of the site to function and collect statistical
information about visitors to our website to manage site usage. All of the
information collected is aggregated and used anonymously.

There are also some cookies that will enable a more personalised experience. If
required by local law, these cookies will not be used until you opt in to their
functionality. Functional Functional technologies allow the Workday website to
remember information you have entered or choices you make, and provide enhanced
and more personalised features based on your interaction with the site.
Advertising Advertising technologies are used to deliver advertising that is
relevant to your interests. These technologies are also used to limit the number
of times you see an advertisement and to help measure the effectiveness of the
advertising campaign. After visiting our site, you may see an advertisement for
Workday on another site.

Do Not Track
Without a common industry or legal standard for interpreting Do Not Track (DNT)
signals, Workday does not respond to browser DNT signals. We will continue to
monitor the further development of a DNT standard by the privacy community and
industry.

 




YOUR RIGHTS OVER YOUR PERSONAL DATA

Depending on where you are located, you may have certain legal rights over the
personal data we hold about you, subject to local privacy laws. These may
include the right to:

 * Access the personal data we hold about you
 * Have incorrect personal data updated or deleted
 * Have your personal data deleted
 * Restrict the processing of your personal data
 * Object to the processing of your personal data carried out on the basis of
   our legitimate interests or for direct marketing purposes
 * Receive a copy of your personal data in an electronic and machine-readable
   format
 * Not be subject to a decision based solely on automated processing, including
   profiling, which produces legal effects or otherwise significantly affects
   you (“Automated Decision-Making”). Workday does not perform automated
   decision-making as part of the processing activities covered by this Privacy
   Statement. 
 * Receive the categories of sources from whom we collected your personal data
 * Opt out of marketing communications at any time by clicking on the
   “Unsubscribe” or “Opt out” link in marketing emails we send you or by
   contacting us
 * Complain to a regulator or data protection authority about our collection and
   use of your personal data. For more information, please contact your local
   data protection authority.
   

Workday will not discriminate against you for exercising your rights. 

You, or an authorised individual that we can verify is acting on your behalf,
can exercise the applicable rights by contacting us using the contact details at
the bottom of this Privacy Statement or by submitting your request through our
Request Portal. 

If your personal data has been submitted to us by or on behalf of a Workday
customer and you wish to exercise any rights you may have under applicable data
protection laws, please enquire with the applicable customer directly.

 




LEGAL BASIS FOR PROCESSING PERSONAL DATA

Our legal grounds for collecting and using your personal data as described in
this Privacy Statement fall into the following four categories.  

Consent: In some cases, we ask you for your consent to process your personal
data, such as when we need your consent for marketing purposes. You can withdraw
your consent at any time, which will not affect the lawfulness of the processing
before your consent was withdrawn. If you would like to withdraw your consent,
you can do so by contacting us as provided in the How to Contact Us section
below.

Legitimate Interest: We process certain data for the legitimate interests of
Workday, our affiliates, our partners or our customers. These legitimate
interests include, for example, contacting you to provide support or sending you
marketing information (subject to applicable law); detecting, preventing and
investigating illegal activities and potential security issues; and maintaining
and improving the Website and mobile applications. We will rely on our
legitimate interests for processing personal data only after balancing our
interests and rights against the impact of the processing on individuals.

Performance of a Contract: Sometimes we process personal data to perform our
obligations under an agreement with you. For example, we use payment information
you provide when you register for an event to process your payment.  

Other Legal Bases: In some cases, we may have a legal obligation to process your
personal data, such as in response to a court or regulator order. We also may
need to process your personal data to protect vital interests or to exercise,
establish or defend legal claims.

 




WORKDAY FORUMS

You may post comments or questions on our websites; for example, on a blog,
Community site or developer forum. Some of these forums allow you to provide
your personal data and create a profile. Personal data you submit in these
public areas can be read and collected by others who access them. You should
only post personal information to online forums with the awareness that the
information will be available to others in the forum. Comments posted by
individuals in an online forum reflect their own views and should not be
considered to reflect the opinion of Workday.

 




WORKDAY EXTEND

Workday Extend allows partners and developers to build applications independent
of Workday. Before using these applications, please review the relevant privacy
statement and terms of service.

 




SECURITY

We use technical and organisational measures that provide a level of security
appropriate to the risk of processing your personal data. However, the security
of information transmitted through the internet can never be guaranteed. You are
responsible for maintaining the security of your password or other form of
authentication involved in accessing password-protected or secured resources.

 




THIRD-PARTY CERTIFICATIONS

EU-U.S. and Swiss-U.S. Privacy Shield

Workday adheres to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield
Frameworks, although Workday no longer relies on the EU-U.S. or Swiss-U.S.
Privacy Shield Frameworks as a legal basis for transfers of personal data in
light of the judgment of the Court of Justice of the European Union in Case
C-311/18. To learn more, visit our Privacy Shield Notice here.



APEC Participation


Workday’s privacy practices, described in this Privacy Statement, comply with
the APEC Cross-Border Privacy Rules System. The APEC CBPR system provides a
framework for organisations to ensure protection of personal data transferred
among participating APEC economies. More information about the APEC framework
can be found here.


  




CHANGES TO THIS PRIVACY STATEMENT

This Privacy Statement may be amended or revised from time to time at the
discretion of Workday. Changes to this Privacy Statement will be posted on the
Website and links to the Privacy Statement will indicate that the statement has
been changed or updated. If we propose to make any material changes, we will
provide notice on this page prior to the change becoming effective. We encourage
you to periodically review this Privacy Statement for the latest information on
our privacy practices.

 




HOW TO CONTACT US

If you have any questions about this Privacy Statement, wish to exercise your
rights or to contact our Data Protection Officer, please submit your request
through our Request Portal. You may also contact us at one of the mailing
addresses below:

Contact details of business/controller Contact details of Workday Inc.’s data
protection representative in the EEA Workday, Inc.
Attn.: Privacy
6110 Stoneridge Mall Road
Pleasanton, CA 94588
USA Workday Limited
Attn.: Privacy
Kings Building
May Lane
Dublin 7 Ireland

Workday will respond to your request within a reasonable time frame or as
required by law. 

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our US-based third-party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.


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