www.gamblingcommission.gov.uk Open in urlscan Pro
20.50.105.119  Public Scan

URL: https://www.gamblingcommission.gov.uk/social-media-policy
Submission: On June 20 via api from BE — Scanned from GB

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Text Content

The Gambling Commission website uses cookies to make the site work better for
you. Some of these cookies are essential to how the site functions and others
are optional. Optional cookies help us remember your settings, measure your use
of the site and personalise how we communicate with you. Any data collected is
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SOCIAL MEDIA HOUSE RULES

The communications team at the Gambling Commission are responsible for several
different social media accounts on a variety of platforms.

We’re happy to help you in any way that we can and look forward to seeing your
views and feedback. We do however expect our users to offer us the same level of
courtesy that we offer them, so we have a short set of house rules:

 1. all users must comply with the social media platform’s Terms of Use as well
    as these Terms of Use
 2. you are wholly responsible for any content you post including content that
    you choose to share
 3. do not use language that is offensive, threatening, inflammatory or
    provocative (this includes, but is not limited to, swearing and obscene or
    vulgar comments)
 4. do not break the law (this includes libel, condoning illegal activity and
    contempt of court)

! Warning Anyone repeatedly engaging with us using content or language which
falls into the above categories will be blocked and/or reported to the
associated social media platform, and if necessary the relevant authorities.


WHAT CAN YOU EXPECT?

We use our social media accounts to provide news and updates, signpost to help
and guidance, promote Gambling Commission official publications and
announcements, and inform our audiences about our campaigns.

We help with general enquiries relating to Gambling Commission’s role and
responsibilities, signposting to advice, support, guidance and forms.

At this moment, we are unable to reply directly to all messages or mentions on
our social media accounts. For all individual complaints or enquiries please
contact us using other communication.


ABOUT THIS DOCUMENT

This policy is written and maintained by the Gambling Commission communications
team. We keep this policy under review and may revise it without notice.

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Last updated: 19 July 2021

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FEEDBACK

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Do not use this for general enquiries, use the contact us page instead.
You have 250 characters remaining


OPTIONAL INFORMATION

We may use these details to contact you about your feedback.

Do not use this form for complaints or queries, we will not respond to them. Use
the contact us page instead.

What is your name
Email address


USER RESEARCH

If you want to provide feedback about new services and features, join our user
research programme.

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