Submitted URL: https://support.citrix.com/article/CTX692047
Effective URL: https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
Submission: On November 13 via api from US — Scanned from DE

Summary

This website contacted 11 IPs in 3 countries across 6 domains to perform 72 HTTP transactions. The main IP is 35.158.127.52, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.citrix.com. The Cisco Umbrella rank of the primary domain is 191495.
TLS certificate: Issued by DigiCert Global G2 TLS RSA SHA256 202... on July 5th 2024. Valid for: a year.
This is the only time support.citrix.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 55 35.158.127.52 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
3 13.225.78.35 16509 (AMAZON-02)
2 172.217.16.196 15169 (GOOGLE)
1 142.250.185.99 15169 (GOOGLE)
1 13.225.78.53 16509 (AMAZON-02)
6 160.8.191.13 14340 (SALESFORCE)
1 34.95.87.118 396982 (GOOGLE-CL...)
2 13.110.56.170 14340 (SALESFORCE)
2 52.70.130.240 14618 (AMAZON-AES)
72 11
Apex Domain
Subdomains
Transfer
57 citrix.com
support.citrix.com — Cisco Umbrella Rank: 191495
www.citrix.com — Cisco Umbrella Rank: 7238
prod.static.citrix.com — Cisco Umbrella Rank: 665607
3 MB
6 force.com
service.force.com — Cisco Umbrella Rank: 4796
24 KB
4 salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com — Cisco Umbrella Rank: 21003
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com — Cisco Umbrella Rank: 21520
5 KB
4 trustarc.com
consent.trustarc.com — Cisco Umbrella Rank: 3932
40 KB
2 google.com
www.google.com — Cisco Umbrella Rank: 4
997 B
1 gstatic.com
www.gstatic.com
217 KB
72 6
Domain Requested by
55 support.citrix.com 2 redirects support.citrix.com
6 service.force.com support.citrix.com
4 consent.trustarc.com support.citrix.com
consent.trustarc.com
2 d.la13-core1.sfdc-yfeipo.salesforceliveagent.com support.citrix.com
2 d.la3-c1-ia4.salesforceliveagent.com support.citrix.com
2 www.google.com support.citrix.com
1 prod.static.citrix.com support.citrix.com
1 www.gstatic.com www.google.com
1 www.citrix.com support.citrix.com
72 9
Subject Issuer Validity Valid
support.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-07-05 -
2025-07-08
a year crt.sh
www.citrix.com
GeoTrust RSA CA 2018
2024-09-03 -
2025-09-02
a year crt.sh
*.trustarc.com
Amazon RSA 2048 M02
2024-03-16 -
2025-04-14
a year crt.sh
*.google.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
*.gstatic.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
*.eu50.force.com
DigiCert TLS RSA SHA256 2020 CA1
2024-05-24 -
2025-05-22
a year crt.sh
*.static.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-05-20 -
2025-05-19
a year crt.sh
la3-c1-ia4.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1
2024-04-22 -
2025-04-20
a year crt.sh
la13-core1.sfdc-yfeipo.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1
2024-08-02 -
2025-08-01
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
Frame ID: 42D629DDCB572E0FD73B30828B6EF4DA
Requests: 70 HTTP requests in this frame

Frame: https://consent.trustarc.com/get?name=crossdomain.html&domain=citrix.com
Frame ID: 46DDD96C2F0CEB067E3F05569018953B
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiZuMpAAAAAHYOyUw6Ac4adYyJ9nZJkfJF5AIg&co=aHR0cHM6Ly9zdXBwb3J0LmNpdHJpeC5jb206NDQz&hl=de&v=-ZG7BC9TxCVEbzIO2m429usb&size=invisible&cb=lhm7msk3sdwr
Frame ID: 53AB3B1C7A24027FEA1626493452B5FC
Requests: 1 HTTP requests in this frame

Frame: https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
Frame ID: 669B2F2BC712DC6295C6295AF036536A
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Hotfix – Session Recording 24.5.200.8 For CVAD 2407

Page URL History Show full URLs

  1. https://support.citrix.com/article/CTX692047 HTTP 301
    https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407 HTTP 301
    https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • consent\.trustarc\.com

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

72
Requests

100 %
HTTPS

10 %
IPv6

6
Domains

9
Subdomains

11
IPs

3
Countries

3853 kB
Transfer

15833 kB
Size

9
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.citrix.com/article/CTX692047 HTTP 301
    https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407 HTTP 301
    https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

72 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request CTX692047-hotfix-session-recording-2452008-for-cvad-2407
support.citrix.com/s/article/
Redirect Chain
  • https://support.citrix.com/article/CTX692047
  • https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407
  • https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
159 KB
44 KB
Document
General
Full URL
https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
b6572978cd3694efddcba1f7be8ca87eaea6473cff5c50d3cc0909312bdd087b
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'; report-uri /_/commcsp?disposition=enforce
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'; report-uri /_/commcsp?disposition=enforce
content-type
text/html;charset=UTF-8
date
Wed, 13 Nov 2024 14:26:58 GMT
expires
Tue, 14 Nov 2023 14:26:58 GMT
last-modified
Tue, 14 Nov 2023 14:26:58 GMT
link
</s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDA4NTJlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17313864750001855638233&rv=1731507054000>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server
sfdcedge
server-timing
Total;dur=285
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-request-id
7df3fd3d253e176ebd801a1551e2cc03
x-sfdc-request-id
7df3fd3d253e176ebd801a1551e2cc03

Redirect headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-security-policy
upgrade-insecure-requests
date
Wed, 13 Nov 2024 14:26:58 GMT
location
https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
referrer-policy
origin-when-cross-origin
server
sfdcedge
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
x-request-id
6342c22b4d5be5be424b445c1d43dd3f
x-sfdc-request-id
6342c22b4d5be5be424b445c1d43dd3f
aura_prod.js
support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/
859 KB
269 KB
Script
General
Full URL
https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
9916ffad211fa7424eed38693b627114afa4540fdfda3ced59c47cd42ab2d7ab
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US

Response headers

x-request-id
c79a54e511c90c8532d24c55b90a8a51
access-control-expose-headers
Server-Timing
content-encoding
gzip
x-content-type-options
nosniff
server-timing
Total;dur=31
date
Wed, 13 Nov 2024 14:26:58 GMT
content-type
text/javascript;charset=UTF-8
last-modified
Mon, 11 Nov 2024 04:15:41 GMT
vary
Accept-Encoding
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
public,max-age=31536000,immutable
timing-allow-origin
*
x-sfdc-request-id
c79a54e511c90c8532d24c55b90a8a51
referrer-policy
origin-when-cross-origin
access-control-allow-origin
*
server
sfdcedge
resources.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCN...
43 KB
11 KB
Script
General
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDA4NTJlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17313864750001855638233&rv=1731507054000
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
a41032529fd3aba1aaa67548e43b851d1f57ec9c19fae81c56dc0edce17fd18e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
5dbf1d2b724e337c4c9e9f268c647704
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
5dbf1d2b724e337c4c9e9f268c647704
content-encoding
gzip
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:26:58 GMT
content-type
text/javascript;charset=UTF-8
last-modified
Tue, 12 Nov 2024 14:11:07 GMT
vary
Accept-Encoding
server
sfdcedge
app.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22...
3 MB
638 KB
Script
General
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221179_GQhyi3Xfq52iPfcu0QnRZg%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
4c5fc76f31e7e80406d23bf4d3298037fabc6c52682a59e4565bff168ed3c490
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
0278fa87ba048a8a5eab90d2253fca0a
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
0278fa87ba048a8a5eab90d2253fca0a
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:26:58 GMT
content-type
text/javascript;charset=UTF-8
last-modified
Mon, 11 Nov 2024 04:15:41 GMT
vary
Accept-Encoding
server
sfdcedge
CSP_cssOverride.css
support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/
22 KB
5 KB
Stylesheet
General
Full URL
https://support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/CSP_cssOverride.css?v=3
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US

Response headers

x-request-id
f58158ffe19f71c6cb60c0d18c0043d1
content-encoding
gzip
origin-trial
AqlAE64ET63tVSana3qdVkfkPAgyUhY8GwcehUlpqv067CevOpumeNUlx9YouLkBxJ0CT+EwIb8/SiNbF2NGvwYAAABfeyJvcmlnaW4iOiJodHRwczovL3NhbGVzZm9yY2UuY29tOjQ0MyIsImZlYXR1cmUiOiJUcGNkIiwiZXhwaXJ5IjoxNzM1MzQzOTk5LCJpc1N1YmRvbWFpbiI6dHJ1ZX0=
x-content-type-options
nosniff
expires
Fri, 27 Dec 2024 04:15:41 GMT
p3p
CP="CUR OTR STA"
date
Wed, 13 Nov 2024 14:26:58 GMT
content-type
text/css
vary
Accept-Encoding
last-modified
Wed, 6 Nov 2024 13:05:47 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
public,max-age=3888000
x-sfdc-request-id
f58158ffe19f71c6cb60c0d18c0043d1
referrer-policy
origin-when-cross-origin
server
sfdcedge
csp_custom_static_style_file.css
support.citrix.com/sfsites/c/resource/csp_custom_static_js_css_file/custom_css_js/
4 KB
2 KB
Stylesheet
General
Full URL
https://support.citrix.com/sfsites/c/resource/csp_custom_static_js_css_file/custom_css_js/csp_custom_static_style_file.css?v=1.1
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX692047-hotfix-session-recording-2452008-for-cvad-2407?language=en_US

Response headers

x-request-id
1991d6cde8711e2c229d7dd7c9b2c5ef
content-encoding
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origin-when-cross-origin
strict-transport-security
max-age=63072000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-robots-tag
none
EmbeddedServiceConfig.jsonp
d.la3-c1-ia4.salesforceliveagent.com/chat/rest/EmbeddedService/
175 B
562 B
Script
General
Full URL
https://d.la3-c1-ia4.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.56.170 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg1-c5-iad4.la3-c1-ia4.salesforceliveagent.com
Software
/
Resource Hash
8cad412c5cb232e6c4f4cbff1ecb0bc435e076ae833b70fe7fc14388342734c7
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

Cache-Control
no-cache
Content-Encoding
gzip
Pragma
no-cache
Connection
close
Access-Control-Allow-Credentials
true
X-Content-Type-Options
nosniff
Expires
-1
Access-Control-Allow-Origin
*
Content-Type
text/javascript
invite.esw.min.js
service.force.com/embeddedservice/5.0/client/
19 KB
5 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/client/invite.esw.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
160.8.191.13 London, United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl8-ncg1-c3-ams3.eu50-am3.force.com
Software
/
Resource Hash
11b97392fe91256a463d66e0a68f1ed068dd3ba2200289fa89e0afb2b0558b12
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
AkBgNlDiY3u6JLOlyCHNo+uI//ZsQNGdALGkaqj2TaJPsaytJKhRW2ej+qKdkIs3auzeCWPCYX2AE/jVxzJS0AwAAABaeyJvcmlnaW4iOiJodHRwczovL2ZvcmNlLmNvbTo0NDMiLCJmZWF0dXJlIjoiVHBjZCIsImV4cGlyeSI6MTczNTM0Mzk5OSwiaXNTdWJkb21haW4iOnRydWV9
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
expires
Thu, 14 Nov 2024 14:27:03 GMT
accept-ranges
bytes
date
Wed, 13 Nov 2024 14:27:03 GMT
last-modified
Fri, 24 Sep 2021 16:25:36 GMT
content-type
application/x-javascript
vary
Accept-Encoding
Settings.jsonp
d.la3-c1-ia4.salesforceliveagent.com/chat/rest/Visitor/
178 B
566 B
Script
General
Full URL
https://d.la3-c1-ia4.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5734z000000wk6v]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=57260000000TNv2&org_id=00D300000006M9V&version=48
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.56.170 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg1-c5-iad4.la3-c1-ia4.salesforceliveagent.com
Software
/
Resource Hash
1fb177393390c677e082b1c62ef007e1a9ed762edf3263191053944e161c4228
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

Cache-Control
no-cache
Content-Encoding
gzip
Pragma
no-cache
Connection
close
Access-Control-Allow-Credentials
true
X-Content-Type-Options
nosniff
Expires
-1
Access-Control-Allow-Origin
*
Content-Type
text/javascript
inert.min.js
service.force.com/embeddedservice/5.0/utils/
8 KB
3 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/utils/inert.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
160.8.191.13 London, United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl8-ncg1-c3-ams3.eu50-am3.force.com
Software
/
Resource Hash
12834f596f899e7e17cc2a4a76a1ee77ea0f1ebbfb61e8a33dafe426327c71a3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
AkBgNlDiY3u6JLOlyCHNo+uI//ZsQNGdALGkaqj2TaJPsaytJKhRW2ej+qKdkIs3auzeCWPCYX2AE/jVxzJS0AwAAABaeyJvcmlnaW4iOiJodHRwczovL2ZvcmNlLmNvbTo0NDMiLCJmZWF0dXJlIjoiVHBjZCIsImV4cGlyeSI6MTczNTM0Mzk5OSwiaXNTdWJkb21haW4iOnRydWV9
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
expires
Thu, 14 Nov 2024 14:27:03 GMT
accept-ranges
bytes
date
Wed, 13 Nov 2024 14:27:03 GMT
last-modified
Tue, 18 Aug 2020 17:12:46 GMT
content-type
application/x-javascript
vary
Accept-Encoding
EmbeddedServiceConfig.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/
27 KB
4 KB
Script
General
Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.70.130.240 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-70-130-240.compute-1.amazonaws.com
Software
/
Resource Hash
b576f3bb89817b358746fa9113c16dcc84a46ec1e20a9a830d339de5e265c2c3
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:27:03 GMT
content-type
text/javascript
Settings.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/
688 B
601 B
Script
General
Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5734z000000wk6v]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=57260000000TNv2&org_id=00D300000006M9V&version=48
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQVZuNVJhc1EyaHA2ZTdMUkxCNEw5Y1E5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.70.130.240 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-70-130-240.compute-1.amazonaws.com
Software
/
Resource Hash
ac2a0065e70641ef67f9471a81729b508167667e45a76ec81bbd8bfc7788fa09
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Wed, 13 Nov 2024 14:27:03 GMT
content-type
text/javascript

Verdicts & Comments Add Verdict or Comment

58 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 function| readCookie function| readDomain string| domain object| Insights function| initializeCookiesAndChat function| initializeChatSession function| copyInsightsLWCCookies function| initESW function| ConnectToLiveAgent function| SendBotInsightsEvents object| truste function| shouldRepop function| shouldResolveConsent string| userType object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify object| AppGlobals function| sendInsightsEvents function| sendErrorInsightsEvent function| registerOOBEventsWrapper function| registerOOBEvents function| trackClicks function| addOutageBannerFunction function| addListnerToNavElement function| addListnerToNavButton function| addListnerToProfileButton object| eventsList function| _truste_eu object| PREF_MGR_API_DEBUG object| PrivacyManagerAPI object| TRUSTE_CMAPI_DEBUG object| recaptcha function| Router function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate object| closure_lm_38532 object| embedded_svc

9 Cookies

Domain/Path Name / Value
support.citrix.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22d6c496cf-44b3-47de-b6e2-bf86b43b7ab7%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22b263f661-21ad-4e09-bcaf-4e7c2f75b1ae%22%2C%22audienceIds%22%3A%226Au4z000000TNCy%22%7D
support.citrix.com/ Name: CookieConsentPolicy
Value: 0:1
support.citrix.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
.support.citrix.com/ Name: TAsessionID
Value: 5c81fa96-ba3f-4b22-bf73-19d8e4f8d208|NEW
.support.citrix.com/ Name: notice_behavior
Value: implied,eu
.citrix.com/ Name: insight_session
Value: 110ad5c8-9236-44c9-ac83-b42aa5b34df6
.citrix.com/ Name: insight_selfsvc_session
Value: 1731508019526
.force.com/ Name: BrowserId
Value: WXkoDaHLEe-UZTVTuVuzLQ
support.citrix.com/ Name: pctrk
Value: 66e1e8b1-4f38-4aad-af1e-fe65cfe4c450

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'; report-uri /_/commcsp?disposition=enforce
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

consent.trustarc.com
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com
prod.static.citrix.com
service.force.com
support.citrix.com
www.citrix.com
www.google.com
www.gstatic.com
13.110.56.170
13.225.78.35
13.225.78.53
142.250.185.99
160.8.191.13
172.217.16.196
2a02:26f0:3500:88d::2aec
34.95.87.118
35.158.127.52
52.70.130.240
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