www.telusinternational.com Open in urlscan Pro
107.162.230.127  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to content
What you need to know: COVID-19
 * Investor Relations
 * iLabs Center for Innovation

EN

 * Solutions
 * Industries
 * Locations
 * About Us
 * Culture Value Chain
 * Insights & Resources
 * Careers

 * Contact


What you need to know: COVID-19


 1. About/
 2. Press


PRESS

Hear what our experts have to say! Read about TELUS International in the media.
We cover customer experience innovation and next-gen digital best practices.





PRESS RELEASE: TELUS INTERNATIONAL CELEBRATES ONE YEAR AS A PUBLIC COMPANY

TELUS International celebrates its one year anniversary as a dual-listed public
company, trading on both the New York Stock Exchange (NYSE) and Toronto Stock
Exchange (TSX).

February 3, 2022


HBR: HONORING PROMISES IS MORE IMPORTANT THAN EVER IN TODAY’S BUSINESS CLIMATE

TELUS International's President and CEO, Jeff Puritt, discusses why honoring
promises and building trust is key to driving business success and loyalty for
the long-term.

March 30, 2022





 * FORBES: FIVE TECH TRENDS THAT WILL FUEL CUSTOMER LOYALTY
   
   Michael Ringman, Chief Information Officer at TELUS International, discusses
   five tech trends that brands should take note of and incorporate into their
   strategies to nurture and fuel customer loyalty.
   
   April 11, 2022


 * FORBES: HEALTH IS WEALTH: WHY PRIORITIZING EMPLOYEE WELL-BEING LEADS TO
   BETTER BUSINESS OUTCOMES
   
   Albert Galarza, Global Vice President of Human Resources, shares five
   strategies to help brands strengthen their employees' well-being and
   engagement to drive better business outcomes.
   
   March 25, 2022


 * FORBES: THREE WAYS EMERGING BRANDS CAN BUILD CUSTOMER LOYALTY
   
   Brian Hannon, Global Head of Customer Experience Innovation - Technology,
   shares how today's discerning customers expect a lot from the brands they do
   business with and have demands ranging from personalized, memorable messaging
   to strong sustainability and environmental, social and governance (ESG)
   practices.
   
   March 23, 2022


 * CFO THOUGHT LEADER PODCAST: LET LEARNING BLAZE THE PATH
   
   TELUS International CFO, Vanessa Kanu, participated in an interview with CFO
   Thought Leader. When asked to provide some professional advice to her younger
   self she responds quickly and without hesitation: "Be more patient." It's
   advice she says she frequently summons even today as she passes the 18th
   month mark of her CFO tenure with TELUS International.
   
   March 21, 2022


 * CIO DIVE: IT WORKERS MOST LIKELY TO QUIT, GARTNER FINDS
   
   TELUS International CIO Michael Ringman shares tips and best practices for
   organizations to retain their tech talent amid a challenging talent and
   hiring climate.
   
   March 11, 2022


 * GOOGLE CLOUD BLOG: GOOGLE AND AUTOMATION ANYWHERE REIMAGINE CUSTOMER
   EXPERIENCE BY GIVING VIRTUAL AGENTS A BOOST
   
   TELUS International, a long-time partner of both Google Cloud and Automation
   Anywhere, has been leveraging virtual agents to enhance the employee and
   customer experience. With CCAI and Automation 360, virtual agents can help
   contact centers deliver 24/7, comprehensive, accurate service, all of which
   helps eliminate wait times—even with heavy traffic.
   
   February 22, 2022


 * PRESS RELEASE: TELUS INTERNATIONAL RANKED A LEADER IN NELSONHALL CUSTOMER
   EXPERIENCE (CX) OPERATIONS TRANSFORMATION 2022 NEAT ASSESSMENT
   
   TELUS International has been named a Leader in NelsonHall's Evaluation
   Assessment Tool (NEAT) for Customer Experience (CX) Operations
   Transformation. TELUS International was also ranked a Leader across all three
   of the evaluation’s subcategories for revenue generation, CX improvement and
   cost optimization.
   
   February 16, 2022


 * TELUS INTERNATIONAL REPORTS FOURTH QUARTER AND FULL-YEAR 2021 RESULTS,
   DELIVERING DOUBLE-DIGIT REVENUE AND PROFITABILITY GROWTH, SETTING THE STAGE
   FOR A STRONG 2022 OUTLOOK
   
   Vancouver, Canada – February 10, 2022 – TELUS International (NYSE and TSX:
   TIXT), a digital customer experience innovator that designs, builds, and
   delivers next-generation solutions, including AI and content moderation, for
   global and disruptive brands, today released its results for the fourth
   quarter and full-year ended December 31, 2021. TELUS Corporation (TSX: T,
   NYSE: TU) is the controlling shareholder of TELUS International. All figures
   in this news release, and elsewhere in TELUS International disclosures, are
   in U.S. dollars, unless specified otherwise, and relate only to TELUS
   International results and measures.
   
   February 10, 2022


 * SALESTECH STAR: COMBATTING INFOBESITY WITH SMALLER DATA ‘BYTES’
   
   TELUS International CIO Michael Ringman discusses small data's big value and
   prioritizing data quality over quantity. He argues that in certain scenarios,
   smaller sets of actionable information can be just as insightful.
   
   February 7, 2022

 * 
 * 1
 * 2
 * 3
 * 4
 * 5
 * …
 * 31
 * 

 * 
 * 1
 * 2
 * 3
 * …
 * 31
 * 




WE CAN HELP


WANT TO LEARN MORE?

Connect with our leaders and digital CX experts. Discover how we can partner
today.

Contact us


PROVEN FORMULA FOR RESULTS

See how the Culture Value Chain can transform your customer experience
organization.

Experience the Culture Value Chain
 * Solutions
 * AI Data Solutions
 * Digital Experience
 * Customer Experience
 * IT Lifecycle
 * Advisory Services
 * Trust, Safety & Security
 * Back Office

 * Industries
 * Technology
 * Games
 * Communications & Media
 * eCommerce
 * Fintech & Financial Services
 * Healthcare
 * Travel & Hospitality
 * Automotive

 * About
 * Our Team
 * Social Impact
 * Awards
 * Press
 * Technology Partners
 * Investor Relations

 * Locations
 * Culture Value Chain
 * Insights & Resources
 * Careers
 * Contact



--------------------------------------------------------------------------------

Cookie-Präferenzen
Do Not Sell my Personal Information
 * 
 * 
 * 
 * 

--------------------------------------------------------------------------------

 * Website User Terms
 * Customer Privacy Policy
 * Privacy Shield Framework
 * TELUS International is a subsidiary of: TELUS Communications Inc.
 * © 2022 TELUS International