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SupportHUB
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WELCOME TO RLDATIX SUPPORTHUB


WE'RE HERE TO HELP

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WELCOME TO THE RLDATIX SUPPORTHUB!

 

Hello!

 

On behalf of our Support Teams around the world, I’d like to welcome you to the
RLDatix SupportHUB.  We are thrilled to have one central place where all of our
customers, regardless of product or geography,  can access support services
along with a broad range of knowledge and educational resources.

 

Be sure to check out the SupportHUB Orientation video for a quick tour of what
SupportHUB has to offer today.  But this is just the beginning.  SupportHUB is a
work in progress and we are committed to continuously improving and expanding
its capabilities. So stay tuned for more to come. 



 

In the meantime, we hope that the Ticket experience is a fast and easy way to
report and monitor a support issue.  A new Search engine returns possible
matches to your criteria across all resources in SupportHUB, giving you answers
right away, even when entering a ticket!  You can even update your profile to
refine search results to only your preferred product suite if you prefer.

 

And don’t forget about our the main RLDatix HUB area where you can access
Community to share ideas and best practices with other like-minded customers, as
well as Ideas where you can suggest ideas for enhancement to our products.

 

Since SupportHUB is YOUR place for accessing support and resources, we want to
ensure that it is meeting your needs today and in the future.  So I invite you
to share your feedback on SupportHUB – what you like, what could be improved,
and ideas and suggestions on how we can evolve SupportHUB.  We will be
listening.

 

Thank you for being our customer, and for all that you do to make the use of
your RLDatix software a success in your organization.  It is privilege to be
your partner and we look forward to helping you.

 

 

The RLDatix Support Team

RLDatix






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