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* Accessibility statement [Accesskey '0'] Go to Accessibility statement
* Skip to Content [Accesskey 'S'] Skip to main content
* Skip to site Navigation [Accesskey 'N'] Go to Navigation
* Go to Home page [Accesskey '1'] Go to Home page
* Go to Sitemap [Accesskey '2'] Go to Sitemap
* Personal
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Lloyds Bank Logo
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Lloyds Bank Logo
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* EVERYDAY BANKING
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EVERYDAY BANKING
* HOW TO GET ONLINE
HOW TO GET ONLINE
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* HELP & SECURITY
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HELP & SECURITY
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FRAUD & SECURITY
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BANKING NEAR YOU
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* CURRENT ACCOUNTS
Accounts & services
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CURRENT ACCOUNTS
* CURRENT ACCOUNTS
CURRENT ACCOUNTS
* £175 switching offer
* Club Lloyds Account
* Classic Account
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* Club Lloyds Silver Account
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* Club Lloyds Platinum Account
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CURRENT ACCOUNTS
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* * Existing customers
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* CLUB LLOYDS
The current account with exclusive benefits. A £3 monthly fee may apply.
More on Club Lloyds Club Lloyds information
* BORROWING
Cards, loans & car finance
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BORROWING
* CREDIT CARDS
CREDIT CARDS
* Credit card eligibility checker
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BORROWING
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LOANS
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* CAR FINANCE
CAR FINANCE
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* * Existing credit card customers
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* YOUR CREDIT SCORE
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no impact on your credit file.
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* MORTGAGES
Accounts & calculators
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MORTGAGES
* MORTGAGES
MORTGAGES
* First time buyer mortgages
* Moving home
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MORTGAGES
* MORTGAGE CALCULATORS & TOOLS
MORTGAGE CALCULATORS & TOOLS
* Mortgage calculator
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* Get an agreement in principle
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MORTGAGES
*
* FEATURES & SUPPORT
* Mortgage help & guidance
* Club Lloyds offer
* Eco Home offers
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* Contact us
ALREADY WITH US?
* EXISTING CUSTOMERS
EXISTING CUSTOMERS
* Manage your mortgage
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* Switch deal & borrow more
* Moving home
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* Learn about Home Wise
* Your interest only mortgage
* CLUB LLOYDS MORTGAGE OFFER
Our Club Lloyds customers could be eligible for an exclusive discount on
their initial mortgage rate.
Club Lloyds offer
* SAVINGS
Accounts & ISAs
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SAVINGS ACCOUNTS
* SAVINGS ACCOUNTS
SAVINGS ACCOUNTS
* Instant access savings accounts
* Fixed rate savings accounts
* Club Lloyds savings accounts
* Children's savings accounts
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* Compare savings accounts
SAVINGS ACCOUNTS
* ISAS
ISAS
* Compare cash ISAs
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* FEATURES & SUPPORT
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* ISAs explained
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ALREADY SAVING WITH US?
* EXISTING CUSTOMERS
EXISTING CUSTOMERS
* Top up your ISA
* Transfer your ISA
* Tax on savings interest
* Your personal savings allowance
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* CLUB LLOYDS MONTHLY SAVER
Exclusive savings rate with our Club Lloyds current accounts.
Start saving Club Lloyds Monthly Saver information
* INVESTING
Pensions & investments
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INVESTING
* INVESTING
INVESTING
* Compare investing options
* Share Dealing ISA
* Share Dealing Account
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INVESTING
* ETF QUICKLIST
* Introducing our ETF Quicklist
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INVESTING
* GUIDES AND SUPPORT
* Understanding investing
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* PENSIONS AND RETIREMENT
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* Ready-Made Pension
* Combining your pensions
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* Self-employed
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* WEALTH MANAGEMENT
WEALTH MANAGEMENT
* Is advice right for you?
* Benefits of financial advice
* Services we offer
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ALREADY INVESTING WITH US?
* * Log on to Share Dealing
* INTRODUCING THE NEW READY-MADE PENSION
A simple, smart and easy way to save for your retirement.
Show me how
* INSURANCE
Home, life & car
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INSURANCE
* VIEW ALL INSURANCE PRODUCTS
VIEW ALL INSURANCE PRODUCTS
INSURANCE
* HOME INSURANCE
HOME INSURANCE
* Get a home insurance quote
* Compare home insurance
* Buildings & contents insurance
* Contents insurance
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* Retrieve a home insurance quote
* Home insurance help & guidance
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INSURANCE
* CAR INSURANCE
CAR INSURANCE
* Compare car insurance
* Car insurance help & guidance
* Log on to My Account to manage your car insurance
* LIFE INSURANCE
LIFE INSURANCE
* Life cover
* Critical illness cover
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* Life cover help & guidance
* OTHER INSURANCE
* Business insurance
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* CLAIMS
* Make a home insurance claim
* Make a life insurance claim
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ALREADY INSURED WITH US?
* SUPPORT FOR EXISTING CUSTOMERS
* Help with your existing home insurance
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EXCLUSIVE MORTGAGE OFFER FROM CLUB LLOYDS
With a Club Lloyds account, you could get an exclusive discount of 0.20% off the
initial mortgage rate.
Club Lloyds mortgage offer
Offer can be changed or withdrawn at any time. Exclusions apply. Club Lloyds
current account required, £3 fee each month may apply.
You could lose your home if you don’t keep up your mortgage repayments.
WELCOME TO CLUB LLOYDS
The inclusive current account with exclusive benefits.
Explore Club Lloyds
EXCLUSIVE MORTGAGE OFFER FROM CLUB LLOYDS
With a Club Lloyds account, you could get an exclusive discount of 0.20% off the
initial mortgage rate.
Club Lloyds mortgage offer
Offer can be changed or withdrawn at any time. Exclusions apply. Club Lloyds
current account required, £3 fee each month may apply.
You could lose your home if you don’t keep up your mortgage repayments.
WELCOME TO CLUB LLOYDS
The inclusive current account with exclusive benefits.
Explore Club Lloyds
* 1/2
* 2/2
* Quick links
* Mortgage Calculator
* Help with money worries
* Protecting yourself from fraud
* Log on
More
*
YOUR BANK IN YOUR POCKET
Join the 8 million customers who already use our highly rated app.
More about our app
YOUR BANK IN YOUR POCKET
Join the 8 million customers who already use our highly rated app.
More about our app
OUR PRODUCTS
CLUB LLOYDS CURRENT ACCOUNT
Choose 1 of 4 benefits to enjoy each year - 12 month Disney+ subscription, six
cinema tickets, digital Coffee Club and Gourmet Society membership or a magazine
subscription.
£3 monthly fee may apply.
Explore Club benefits
SAVINGS
Whatever it is you want to save for, our range of savings accounts can help.
Find the right account for you.
View our savings products
CREDIT CARDS
Check your eligibility before you apply. It takes about 5 minutes and won’t
affect your credit score.
Check your eligibility
PERSONAL LOANS
Find out how much you could borrow before you apply.
The amount we lend and the rate we offer you will be dependent on your personal
circumstances.
Get a quote now
MORTGAGES
Find a mortgage deal that best suits your needs. Explore and compare our
mortgage rates and apply online.
Find your mortgage deals
CAR FINANCE
Found your perfect car or still working out your budget? We can help you get
behind the wheel in no time. Find out more about our car finance options and get
a quote today.
Get a car finance quote
TRY OUR READY-MADE INVESTMENTS
Just choose how much you want to invest, pick a risk level, then leave the rest
to our experts. Start from just £50 a month.
Capital at risk.
Ready-Made Investments
HOME INSURANCE
With Home Insurance Select there are three levels of cover: Bronze, Silver and
Gold.
It’s 10% cheaper when you get your quote and buy online, and you can get a quote
in minutes.
Home Insurance
WELCOME TO CLUB LLOYDS
The inclusive account with exclusive benefits.
£3 monthly fee, waived each month that you pay in £2,000 or more.
BENEFITS GALORE
Choose from exclusive benefits like 12 months of Disney+, cinema tickets,
magazine subscription and discounts on your morning coffee.
Club Lloyds Benefits
SAVINGS TO SMILE ABOUT
Up to 6.25% AER fixed on a Club Lloyds savings account.
Savings rates
HOME IS WHERE THE DISCOUNT IS
Get 0.20% discount off the initial mortgage rate with a Club Lloyds account.
Mortgage discounts
WELCOME TO CLUB LLOYDS
The inclusive account with exclusive benefits.
£3 monthly fee, waived each month that you pay in £2,000 or more.
BENEFITS GALORE
Choose from exclusive benefits like 12 months of Disney+, cinema tickets,
magazine subscription and discounts on your morning coffee.
Club Lloyds Benefits
SAVINGS TO SMILE ABOUT
Up to 6.25% AER fixed on a Club Lloyds savings account.
Savings rates
HOME IS WHERE THE DISCOUNT IS
Get 0.20% discount off the initial mortgage rate with a Club Lloyds account.
Mortgage discounts
CUSTOMER SUPPORT
LEARN ABOUT THE LATEST SCAMS
Fraudsters are always looking for new ways to try to steal your details and
money.
Discover which scams are common right now, how they work and the steps you can
take to stay safe.
See the latest scams
OUR HELP CENTRE
Looking for help? Use the information and guides in our Help Centre to find what
you need.
Help Centre
SUPPORT WITH THE COST OF LIVING
As living costs rise, keeping on top of your money might be worrying. We can
help you manage your payments and provide some useful tips and tools.
Help with money worries
Help me manage my money
MORTGAGE CALCULATOR
If you’re looking to buy your first home, next home or to remortgage your
current home, use our mortgage calculator to find out how much you could borrow.
Try our mortgage calculator
OVERDRAFTS
An arranged overdraft can act as a short-term safety net for those moments in
life where you need to borrow a little extra money.
Find out more about overdrafts
EXTRA SUPPORT IF YOU HAVE A DISABILITY
Learn how we are making it easier to bank with us. Find out about the different
kinds of accessibility support we provide, and how to get in touch.
How we can support you
CAR FINANCE – DID YOU KNOW?
If you’re looking for a new car, you can use our handy calculator to find out
how much you might pay each month on our PCP or HP plans. Subject to status and
affordability checks.
Getting a personalised quote only takes a few minutes and it won’t affect your
credit score.
Get a car finance quote
BANKING ONLINE
It's simple and safe in our app or on our website.
MOBILE BANKING APP
Scan to download the app
* Join our 8 million app users.
* Simple and secure logon.
* Stay up to date with notifications.
More about our app
INTERNET BANKING
Log on to view or manage your accounts on our website.
Register
Log on
MOBILE BANKING APP
Scan to download
* Join our 8 million app users.
* Simple and secure logon.
* Stay up to date with notifications.
Download app
INTERNET BANKING
Log on to view or manage your accounts on our website.
Register
Log on
INDEPENDENT SERVICE QUALITY SURVEY RESULTS
PERSONAL CURRENT ACCOUNTS
--------------------------------------------------------------------------------
Published February 2024
As part of a regulatory requirement, an independent survey was conducted to ask
approximately 1,000 customers of each of the 16 largest personal current account
providers if they would recommend their provider to friends and family. The
results represent the view of customers who took part in the survey.
OVERALL SERVICE QUALITY
We asked customers how likely they would be to recommend their personal current
account provider to friends and family.
RANKING
View the full set of results
The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found here.
AUTHORISED PUSH PAYMENT (APP) FRAUD RANKINGS IN 2022
Authorised push payment (APP) fraud happens when someone is tricked into
transferring money to a fraudster’s bank account. These charts use data given to
the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.
You can read the full report by visiting www.psr.org.uk/app-fraud-data
Share of APP fraud refunded. This data shows the proportion of total APP fraud
losses that were reimbursed, out of 14 firms. Higher figure is better.
Find out more about PSR
APP fraud sent per £million transactions. This data shows the amount of APP
fraud sent per million pounds of transactions, out of 14 firms. Lower figure is
better.
Find out more about PSR
APP fraud received per £million transactions: smaller UK banks and payment
firms. This data shows the amount of APP fraud received per million pounds of
transactions, ranked out of 20 firms. Lower figure is better.
Find out more about PSR
APP fraud received per £million transactions: major UK banks and building
societies. This data shows the amount of APP fraud received per million pounds
of transactions, ranked out of 20 firms. Lower figure is better.
Find out more about PSR
LLOYDS BANK IS PART OF THE SAME GROUP WHICH INCLUDES HALIFAX AND BANK OF
SCOTLAND. THE DATA SHOWN HERE IS A COMBINATION OF THESE THREE BRANDS.
WE’VE PUT TOGETHER SOME FURTHER GUIDANCE TO HELP WITH ANY QUESTIONS YOU MAY
HAVE.
BANKING IS BETTER WITH OUR APP
It's simple, secure and convenient.
More about our app
BANKING IS BETTER WITH OUR APP
It's simple, secure and convenient.
Download app
PRODUCTS AND SERVICES EXPANDABLE SECTION PRODUCTS AND SERVICES
* Current accounts
* Credit cards
* Loans
* Car finance
* Mortgages
* Savings
* ISAs
* Investing
* Pensions
* Wealth management
* Home insurance
* Life insurance
* Car insurance
HELP AND SECURITY EXPANDABLE SECTION HELP AND SECURITY
* Banking online
* Mobile Banking app
* Service status
* Fraud and security
* Money management
* Life events
* Help and support
* Banking near you
* Virtual assistant
* Contact us
* Find a branch
* SignVideo & Signly
* Accessibility & disability
* Feedback & complaints
LEGAL EXPANDABLE SECTION LEGAL
* Legal information
* Terms and conditions
* Privacy
* Cookies
* Sitemap
* Modern Slavery Statement (PDF, 2462 KB)
* Financial Services Compensation Scheme
ABOUT US EXPANDABLE SECTION ABOUT US
* About Lloyds Bank
* Equality & diversity
* Lloyds Banking Group
* Careers
--------------------------------------------------------------------------------
* Connect with us
*
Visit the Lloyds Twitter page. Opens in a new browser tab.
*
Visit the Lloyds Facebook page. Opens in a new browser tab.
*
Visit the Lloyds Youtube channel. Opens in a new browser tab.
*
Visit the Lloyds Instagram page. Opens in a new browser tab.
Back to top Back to top
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the
Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority under registration number 119278.
Mobile Banking app: Our app is available to UK personal Internet Banking
customers and Internet Banking customers with accounts held in Jersey, the
Bailiwick of Guernsey or the Isle of Man. You need to have a valid registered
phone number. Minimum operating systems apply, so check the App Store or Google
Play for details. Device registration required. The app doesn't work on
jailbroken or rooted devices. Terms and conditions apply.