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Ticket sales end soon
Jun 2


WORKPLACE INVESTIGATIONS 101

Learn how to conduct internal investigations like a pro. This a hands-on,
practical course & you'll get ready to use checklists, forms, etc.

By The Comply Guide
24 followers
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WHEN AND WHERE


DATE AND TIME

Friday, June 2 · 5 - 6:30pm UTC


LOCATION

Online


REFUND POLICY

Refunds up to 1 day before event


ABOUT THIS EVENT

 * 1 hour 30 minutes
 * Mobile eTicket

Course Description:

When we think of workplace investigations, the most common thought is that of
investigating harassment complaints. However, there are so many other forms of
workplace misconduct that require investigations such as theft, safety or OSHA
issues, retaliation, vandalism, working off the clock, substance abuse, social
media violations, and violations of various company policies, as examples.
Usually, this responsibility is left to HR, and sometimes to management, and
there may be a need to determine if an outside investigator, such as law
enforcement or an IT professional, is the best person to investigate.

Conducting an investigation is both a science and an art. There is the
scientific/technical aspect of ensuring the I’s are dotted and the T’s are
crossed to minimize liability. And there is the ‘art’ of investigating in
establishing rapport with those you interview, creating a safe environment in
which to interview, and recognizing that interviewees are usually stressed
during the interview process.

As an employer, you have a duty to investigate. Employees have an obligation to
cooperate with the investigative process—but what if you have a recalcitrant
complainant, wrong-doer or witness? Documentation and writing a final report are
critical aspects of an investigation process which begins as soon as an employee
makes a complaint—do you know how to document? Do you know the critical elements
of a final report to minimize liability?

One of the first questions you, as an HR professional, need to consider is
whether the complaint requires a full-blown formal investigation or if a less
formal resolution is appropriate because the complaint is a minor policy
violation. What do you do if you need to search the employee’s desk, computer,
smartphone or locker? Other questions that need to be answered are when do you
include legal counsel? What evidence do you need to gather? This webinar will
focus on these issues by discussing best practices to ensure you are conducting
a fair and impartial investigation that will support a positive work
environment, protect employees and the organization, and decrease the risk of
liability.

Anyone who conducts an investigation must be trained in how to do so. Merely
having the experience of conducting investigations without having been taught
the art and science of the process is not enough. When your organization ensures
it is investigator is trained in how to conduct investigations, it demonstrates
its commitment to prevention of harassment to a Court or outside agency.

The webinar addresses laws that HR is responsible for upholding. When the laws
are not followed, it increases the liability for your organization and
interferes with a fair and equitable work environment for employees.

Why should you attend:

 * To identify what constitutes a complaint
 * To determine if an investigation is necessary
 * To discuss the steps of an investigation
 * To explore the intricacies of interviewing the accuser, accused, and
   witnesses
 * To demonstrate good documentation
 * To differentiate between a formal and informal investigative procedures and
   searches
 * To determine credibility
 * To discuss tips on whether someone is lying
 * To reach a conclusion following an investigation
 * To Follow up with appropriate action based on the outcome of the
   investigation
 * To write a formal report outlining the investigation

Areas covered:

 * Discussion about if and when an investigation is required
 * Comparison of a formal and informal investigation process
 * Planning for the investigation
 * Review of what constitutes a witness
 * Legal issues surrounding an investigation such as confidentiality, defamation
   of character, and false imprisonment
 * The importance of documentation of each interviewee
 * Examples of appropriate and inappropriate documentation and why it is
   critical
 * Specific details regarding how to corroborate evidence
 * List of criteria to determine the credibility of those interviewed
 * The role of the investigator in forming an opinion following the
   investigation
 * How to follow up with the target, accused, and the organization
 * The critical importance of an investigative report
 * List of misconduct triggers that are a catalyst for an investigation
 * Template final report

Who Will Benefit:

 * All Human Resources professionals
 * Senior Management
 * Managers and Supervisors
 * Compliance professionals
 * Legal Counsel

About the instructor:

Dr. Susan Strauss is a national and international speaker, trainer, and
consultant. Her specialty areas include management/leadership development,
organization development, communication, and harassment and bullying. She is an
expert witness for discrimination and harassment lawsuits. She trains and
consults with business, education, healthcare, law, and government organizations
from both the public and private sectors.

Dr. Strauss has authored over 30 book chapters, books, and articles in
professional journals. She has been featured on 20/20, CBS Evening News, and
other television and radio programs as well as interviewed for newspaper and
journal articles.

She has her doctorate in organizational leadership and is a registered nurse
with a bachelor’s degree in psychology and human services, a master’s degree in
community health, and a professional certificate in training and development.

Refund policy:

Attendees may cancel up to two working days prior to the course start date and
the refund will be processed within two working days.

We will process/provide a refund if the webinar is canceled. Refunds will not be
given to participants who do not show up for the webinar. On-demand Recordings
can be requested in exchange. Webinar may be canceled due to lack of enrolment
or unavoidable factors. Attendees will be notified 24 hours in advance if a
cancellation occurs. Substitutions can happen at any time.

If you have any concerns about the content of the webinar and are not satisfied
please contact us at care@thecomplyguide.com


ABOUT THE ORGANIZER

Organized by
The Comply Guide
24 followers
 * Contact
 * Follow

Comply Guide is a training and content provider in the regulatory compliance
space.

We partner with organizations and individuals to address their unique learning
needs, provide training and coaching to help them gain complete knowledge about
best practices, SOPs, and regulations pertaining to their jobs and/or industry.

View more
Organizer website
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