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USAA PRIVACY PROMISE


Revision. 6/2023

Download the Privacy Promise
(Opens new window)



FACTS


What does USAA do with your personal information?




WHY?


Financial companies choose how they share your personal information. Federal law
gives consumers the right to limit some, but not all sharing. Federal law also
requires us to tell you how we collect, share, and protect your personal
information. Please read this notice carefully to understand what we do.




WHAT?


The types of personal information we collect and share depend on the product or
service you have with us. This information can include:

 * Social Security number and income
 * account balances and account transactions
 * credit history and insurance claim history




HOW?


All financial companies need to share customers' personal information to run
their everyday business. In the following section, we list the reasons financial
companies can share their customers' personal information; the reasons USAA
chooses to share; and whether you can limit this sharing.



USAA's Personal Information Sharing

For our everyday business purposes — such as to process your transactions,
maintain your accounts, respond to court orders and legal investigations, or
report to credit bureaus


Yes


No

For our marketing purposes — to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don't share

For our affiliates' everyday business purposes — information about your
transactions and experiences

Yes

No

For our affiliates' everyday business purposes — information about your
creditworthiness

Yes

Yes

For our affiliates to market to you

Yes

Yes

For nonaffiliates to market to you

No

We don't share

Reasons we can share your personal information
Does USAA share?
Can you limit this sharing?



TO LIMIT OUR SHARING


 * Visit us online: usaa.com/optout, or
 * Call 800-531-7154 — our menu will prompt you through your choices.


PLEASE NOTE:

If you are a new customer, we can begin sharing your information 30 days from
the date we sent this notice. When you are no longer our customer, we continue
to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.




QUESTIONS?


Call 800-531-7154 and ask to speak to a representative.




WHO WE ARE



WHO IS PROVIDING THIS NOTICE?

United Services Automobile Association (USAA) and its affiliates, including
companies identified with the USAA name and Garrison Property and Casualty
Insurance Company.




WHAT WE DO



HOW DOES USAA PROTECT MY PERSONAL INFORMATION?

To protect your personal information from unauthorized access and use, we use
security measures that comply with federal law. These measures include computer
safeguards and secured files and buildings.


HOW DOES USAA COLLECT MY PERSONAL INFORMATION?

We collect your personal information, for example, when you:

 * open an account, or deposit money
 * pay your bills, or apply for a loan or insurance
 * use your credit or debit card, or provide account information

We also collect your personal information from others, such as credit bureaus,
affiliates, or other companies.


WHY CAN'T I LIMIT ALL SHARING?

Federal law gives you the right to limit only:

 * sharing for affiliates' everyday business purposes — information about your
   creditworthiness
 * affiliates from using your information to market to you
 * sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit
sharing. See Other important information section for more on your rights under
state law.


WHAT HAPPENS WHEN I LIMIT SHARING FOR AN ACCOUNT I HOLD JOINTLY WITH SOMEONE
ELSE?

Your choices will apply to everyone on your account.




DEFINITIONS



AFFILIATES

Companies related by common ownership or control. They can be financial and
nonfinancial companies.

 * Our affiliates include companies with a USAA name; financial companies such
   as USAA Savings Bank, and Garrison Property and Casualty Insurance Company;
   and nonfinancial companies such as USAA Alliance Services, LLC.


NONAFFILIATES

Companies not related by common ownership or control. They can be financial and
nonfinancial companies.

 * USAA does not share with nonaffiliates so they can market to you.


JOINT MARKETING

A formal agreement between nonaffiliated financial companies that together
market financial products or services to you.

 * USAA does not jointly market.




OTHER IMPORTANT INFORMATION


Depending on where you live and what products you own, you may receive another
privacy notice that describes additional rights.

Vermont Residents: Under Vermont law, we will not share personal information
about you with nonaffiliates other than as permitted by law. We also will not
share information about your creditworthiness with our affiliates without your
consent.

Download USAA's Privacy Promise (PDF)

Learn more about USAA and Privacy




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