end-user.ourfamily.support Open in urlscan Pro
3.123.151.57  Public Scan

Form analysis
1 forms found in the DOM

/support/search

<form action="/support/search" id="fw-search-form" data-current-tab="all">
  <div class="form-group fw-search  my-0">
    <div class="input-group">
      <input type="text" class="form-control" id="searchInput" name="term" value="" placeholder="Enter the search term here...." autocomplete="off" aria-label="Enter the search term here....">
      <button class="btn px-20 input-group-text" type="submit" tabindex="-1" aria-label="Search"><span class="icon-search"></span></button>
    </div>
    <div class="visually-hidden">
      <span id="srSearchUpdateMessage" aria-live="polite"></span>
    </div>
    <div class="fw-autocomplete-wrapper box-shadow bg-light br-8 p-16 d-none">
      <div class="fw-autocomplete-header">
        <button class="fw-search-tab fw-active-search-tab" data-tab="all"> All </button>
        <button class="fw-search-tab " data-tab="solutions"> Articles </button>
      </div>
      <div class="fw-loading my-80 d-none"></div>
      <div class="fw-autocomplete-focus">
        <div class="fw-recent-search">
          <div class="fw-recent-title d-none row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-recent me-8"></span>Recent Searches</div>
            <div class="col-4 px-0 text-end"><button class="btn btn-link fw-clear-all">Clear all</button></div>
          </div>
          <p class="ps-32 fw-no-recent-searches mb-16 d-none">No recent searches</p>
          <ul class="fw-no-bullet fw-recent-searches mb-16 d-none"></ul>
        </div>
        <div class="fw-popular-articles-search">
          <p class="fs-20 semi-bold fw-popular-title d-none"><span class="icon-article me-8"></span> Popular Articles</p>
          <ul class="fw-no-bullet fw-popular-topics d-none"></ul>
        </div>
        <div class="fw-solutions-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-solutions-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-article me-8"></span>Articles</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-solutions-view-all" href="/support/search/solutions">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-solutions-search-results-container"></ul>
        </div>
        <div class="fw-topics-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-topics-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-topic me-8"></span>Topics</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-topics-view-all" href="/support/search/topics">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-topics-search-results-container"></ul>
        </div>
        <div class="fw-tickets-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-tickets-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-ticket me-8"></span>Tickets</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-tickets-view-all" href="/support/search/tickets">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-tickets-search-results-container"></ul>
        </div>
      </div>
      <div class="fw-autocomplete-noresults d-none text-center py-40">
        <img src="/assets/cdn/portal/images/no-results.png" class="img-fluid fw-no-results-img" alt="no results">
        <p class="mt-24 text-secondary">Sorry! nothing found for <br> <span id="input_term"></span></p>
      </div>
    </div>
  </div>
</form>

Text Content

Skip to main content
 * Home
 * Knowledge base
 * 

 * Login
 * 




HI, HOW CAN WE HELP YOU?

All Articles

Recent Searches
Clear all

No recent searches

Popular Articles

--------------------------------------------------------------------------------

Articles
View all

--------------------------------------------------------------------------------

Topics
View all

--------------------------------------------------------------------------------

Tickets
View all

Sorry! nothing found for



BROWSE ARTICLES

Explore How-To's and learn best practices from our knowledge base


KNOWLEDGE BASE

View all articles



Helpdesk Software by Freshdesk Cookie policy


WHY WE LOVE COOKIES

We use cookies to try and give you a better experience in Freshdesk.

You can learn more about what kind of cookies we use, why, and how from our
Privacy policy. If you hate cookies, or are just on a diet, you can disable them
altogether too. Just note that the Freshdesk service is pretty big on some
cookies (we love the choco-chip ones), and some portions of Freshdesk may not
work properly if you disable cookies.

We’ll also assume you agree to the way we use cookies and are ok with it as
described in our Privacy policy, unless you choose to disable them altogether
through your browser.