Submitted URL: https://end-user.ourfamily.support/
Effective URL: https://end-user.ourfamily.support/support/home
Submission: On August 21 via automatic, source certstream-suspicious — Scanned from IT

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 3.123.151.57, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is end-user.ourfamily.support.
TLS certificate: Issued by R11 on August 21st 2024. Valid for: 3 months.
This is the only time end-user.ourfamily.support was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 3.123.151.57 16509 (AMAZON-02)
1 142.250.186.138 15169 (GOOGLE)
3 172.217.16.131 15169 (GOOGLE)
3 52.219.47.7 16509 (AMAZON-02)
1 18.66.122.33 16509 (AMAZON-02)
1 13.35.58.53 16509 (AMAZON-02)
1 13.35.58.64 16509 (AMAZON-02)
20 7
Apex Domain
Subdomains
Transfer
11 ourfamily.support
end-user.ourfamily.support
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
26 KB
3 amazonaws.com
s3.eu-central-1.amazonaws.com
7 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
20 5
Domain Requested by
11 end-user.ourfamily.support 1 redirects end-user.ourfamily.support
3 s3.eu-central-1.amazonaws.com end-user.ourfamily.support
3 fonts.gstatic.com fonts.googleapis.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io end-user.ourfamily.support
1 fonts.googleapis.com end-user.ourfamily.support
20 6

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
end-user.ourfamily.support
R11
2024-08-21 -
2024-11-19
3 months crt.sh
upload.video.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.gstatic.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-08-02 -
2025-07-30
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://end-user.ourfamily.support/support/home
Frame ID: 4A5C7F66E9D3FF1D8AAB51958C0B0201
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 7976AB164AC53371C5D61F18EAFE593F
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support :

Page URL History Show full URLs

  1. https://end-user.ourfamily.support/ HTTP 302
    https://end-user.ourfamily.support/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1448 kB
Transfer

2487 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://end-user.ourfamily.support/ HTTP 302
    https://end-user.ourfamily.support/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
end-user.ourfamily.support/support/
Redirect Chain
  • https://end-user.ourfamily.support/
  • https://end-user.ourfamily.support/support/home
18 KB
6 KB
Document
General
Full URL
https://end-user.ourfamily.support/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.123.151.57 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-123-151-57.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
ca3e7f97453bef6de1ca970d19f19d02298a4123ad58f57f112cb057c1e76af0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 21 Aug 2024 16:56:42 GMT
etag
W/"5a3e3a7390b65916d14b1ea467fbd11e"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
41
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
210824165742
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
98fd7bfd-2700-41e7-9cd8-24c431a5adba
x-trace-id
00-659dd8d66728e6b9fde925eba486ba95-ceac2db61e17f464-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Wed, 21 Aug 2024 16:56:41 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://end-user.ourfamily.support/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
35
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
d409fb7f-3825-4f8d-8082-50d9b053ba3d
x-trace-id
00-c100ba463d37e049332c5859a7fe14ba-4282d480fb1ddd21-00
x-xss-protection
1; mode=block
theme.css
end-user.ourfamily.support/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://end-user.ourfamily.support/assets/cdn/portal/styles/theme.css
Requested by
Host: end-user.ourfamily.support
URL: https://end-user.ourfamily.support/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.123.151.57 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-123-151-57.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
9c9ca0bc1784732a6951c7a22462b75ba75b3e626abe9fe1685b979c93808dd2
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://end-user.ourfamily.support/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
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content-security-policy
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Response headers

date
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content-security-policy
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Protocol
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Server
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Software
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Request headers

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Response headers

date
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Response headers

date
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content-security-policy
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end-user.ourfamily.support/assets/cdn/portal/scripts/
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129 KB
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General
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Requested by
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URL: https://end-user.ourfamily.support/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
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Request headers

Referer
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Response headers

date
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Content-Length
2205
x-amz-id-2
fGAnWoxj8z8Fsyf1XyqLhBf4TiaaRFr3gt5nIkRshqMT37QzLzC/J512cc518ZuWqBNQP7L1tx0=
marketplace-heap.js
cdn.freshdev.io/assets/
15 KB
6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.53 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-53.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
da2101e33778657b6812250f8e1aa26944e9ad944c7fdf25dc9c512b66d53047

Request headers

Referer
https://end-user.ourfamily.support/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 21 Aug 2024 06:03:59 GMT
content-encoding
gzip
via
1.1 e53a38d449135904e00f29f17c559950.cloudfront.net (CloudFront)
last-modified
Mon, 05 Aug 2024 11:02:34 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P10
age
48346
x-amz-server-side-encryption
AES256
etag
W/"c8810e1537a23ed6db22b67a4e0e4a5e"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
CXLjeijCC8rajtEOF978odzTPzRk-OKSvVwHCtFVB8lTgXvtlvAjMA==
heap_receiver.html
cdn.freshdev.io/assets/ Frame 7976
0
0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-64.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://end-user.ourfamily.support/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

age
41901
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Wed, 21 Aug 2024 07:31:34 GMT
etag
W/"d0fa94c2bdada9b14aad0a05c9f056a2"
last-modified
Mon, 05 Aug 2024 11:02:36 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 e53a38d449135904e00f29f17c559950.cloudfront.net (CloudFront)
x-amz-cf-id
dubFHqBWPdQxj49dV6PJWqREMijkbfqmeiVO_Qe5N3Uc3t8oGfZIig==
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager boolean| isParentInitialized function| MarketplaceHeap

1 Cookies

Domain/Path Name / Value
end-user.ourfamily.support/ Name: _x_w
Value: 12_2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
end-user.ourfamily.support
fonts.googleapis.com
fonts.gstatic.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
13.35.58.53
13.35.58.64
142.250.186.138
172.217.16.131
18.66.122.33
3.123.151.57
52.219.47.7
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
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c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
ca3e7f97453bef6de1ca970d19f19d02298a4123ad58f57f112cb057c1e76af0
ca57b79a870bbf54700730858603a70d79743779c1b059922ec401bfddc5adc9
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ff9c9e76bf1c0962a156c4fa66deb94260163a595b0e1f0ee4d1ec90ba5babb7