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CARRIER SERVICES

 * Geographical numbers
 * Service numbers
 * Call termination
 * SMS termination
 * Dialer termination
 * Billing & Routing platform


CHANNEL LAYER

 * Multichannel
 * Omnichannel


WEBRTC GATEWAY

 * Audio
 * Video
 * Chat


SYSTEM LAYER

 * IVR
 * ICC


ARTIFICIAL INTELLIGENCE

 * Call
 * Chat
 * WhatsApp
 * Social Media
 * APP
 * WEB


USER LAYER

 * ACD
 * ACD


SERVICE LAYER

 * API

 * Products
 *  EN
   *  DE
   *  RO


FOR THOSE
WHO WANT TO REACH
BEYOND THE CLOUD




INTEGRATED MULTILAYER COMMUNICATION PLATFORM | TELERION

April 27, 2017 passenger


INTEGRATED MULTI LAYER SERVICE PLATFORM




CHANNEL LAYER

Multichannel communication and omnichannel communication are managed on the
channel layer, where also the internal routing to the other layers of the
complete solution is coordinated.

EXPLORE CHANNEL LAYER



SYSTEM LAYER

In the system layer all communication channels can be linked with interactive
actions, to provide a targeted optimization of the customer experience, such as
an IVR (Interactive Voice Response), ICC (Interactive Call Collector), chat
bots, a self-service structure or measures for quality assurance.

EXPLORE SYSTEM LAYER



USER LAYER

Sophisticated Skill-Based-Routing – or any other kind of static or dynamic
routing you might think of – allows for absolute flexibility and total control
over any inbound project.

EXPLORE USER LAYER




ARTIFICIAL
INTELLIGENCE


EVOLVE YOUR COMMUNICATION


DISCOVER AI




PUBLIC AND PRIVATE CLOUD

Our solutions are specifically designed for operation in the Cloud and in
Software Designed Networks.


CARRIER SERVICES

Our service scope includes provision of geographical numbers (DID numbers) for
overe 60 countries, service numbers and termination services in crystal clear
voice quality.


SERVICE LAYER | API

Developers can use communication features of telerion to enhance their own
applications. From the service layer we also connect to third-party
applications.

 * About telerion
 * Jobs
 * Talk to sales
 * Offices


PRODUCTS

 * Channel Layer
 * System Layer
 * User Layer
 * Service Layer


CARRIER SERVICES

 * Telephone numbers
 * Call termination
 * SMS termination
 * Billing & Routing
 * Dialer termination


LINKS

 * Speedtest
 * Media center
 * Privacy Policy
 * Cookie Policy

Copyright © telerion.com
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   * DE
   * RO
 * Impressum – Legal Notice
 * Terms and Conditions
 * Privacy Policy