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REVOLUTIONIZING COMMERCE OPERATIONS

Experience the power of event-driven, AI based automation tailored for your DTC
business operations. Achieve the performance level of top-tier brands with a
fraction of the resources.

Schedule a DemoLearn more →

 1. Approved RMA
    
    
 2. Automated Label
    
 3. Warehouse Received
    
 4. Refunded Payment


STREAMLINE REPLACEMENT ORDERS

Efficiently manage reverse logistics, label printing, and replacement processing
with a single, powerful platform.


INTELLIGENT CUSTOMER NOTIFICATIONS

Leverage event-driven notifications to keep your customers informed throughout
their post-purchase journey.


AI-POWERED CUSTOMER SUPPORT

Our GPT-4-backed AI Chat harnesses your FAQ and customer data to automate
responses and enhance the support experience.


SIMPLIFY REFUND CALCULATIONS

Automate refund calculations based on order history, speeding up the process and
elevating your customer experience.




ALL-IN-ONE OPERATIONS PLATFORM

Stateset is the platform for eCommerce merchants, warehouses and technical
development partners to unify and execute event driven workflows.

Modern, agile technology

Stateset offers a finance and operations platform built on next-generation web
development frameworks and distributed consensus protocols, eliminating the need
for legacy, siloed ERP and CRM systems.

Streamlined workflows

By automating and analyzing intercompany workflows, Stateset significantly
reduces the time it takes for merchants, suppliers, and agencies to collaborate
and execute on their processes.

Scalability and adaptability

Stateset technology stack enables direct-to-consumer businesses to grow faster
and scale without accumulating detrimental technical debt.

Developer-friendly

The platform is specifically designed for integration with developer partners,
promoting seamless collaboration and interconnected systems.

Powerful API

Stateset offers a powerful API that allows developers to build custom
integrations and applications that can be used to automate and streamline
business processes.

Robust and reliable infrastructure

Stateset Platform is built on proven technologies and cloud services, which
ensure reliability, security, and flexibility for customers.

> Stateset allows us to allocate more people and resources towards growing
> revenues and improving our SKUs and client experience. We can run a larger
> business better and faster while making our back-office staff happier.
> 
> Brand Group CEO

Orchestrate your Composable Commerce Workflows in Minutes

Stateset automates commerce operations and logistics using state-of-the-art
distributed systems workflow orchestration, event-driven graphQL APIs and modern
serverless functions served at the edge.

GraphQL

Apart from providing an amazing frontend developer experience, GraphQL is a
crucial component in 3factor architecture as it allows flexible API access and
realtime capabilities.

Reliable Eventing

This removes complex state management in your API layer and defers it to bespoke
business logic functions. Events can also be persisted so that entire history of
state is available for observability.

Async Serverless

Write business logic as event handling functions. Each function only cares about
one event and is hence small & cohesive. Easily deploy such functions to
serverless compute powered by Knative.


STATESET ONE: OPERATIONS PLATFORM

Stateset One is a modern web platform for customer service, operations &
logistics and warehouse teams. Stateset is built on a modern serverless
architecture and is designed to be highly scalable and reliable.

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FAST COMMERCE WORKFLOW ORCHESTRATION WITHOUT THE LENGTHY IMPLEMENTATIONS

Stateset has integrations with 70+ commerce apps and graphQL endpoints that
automically resolve and can be used to quickly build event-driven workflows.


STATESET ACTIONS: SERVERLESS API PLATFORM

Generate a serverless function using AI, edit it and deploy it to the Stateset
Platform. Stateset Actions is the fastest way to completely automate your
operations and logistics. Build your intercompany business process orchestration
with automated serverless functions generated by AI.

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STATESET RESPONSE AI

ReSponse app reads the ticket, interprets the question and automatically respond
based on your company’s knowledge base and real-time commerce data. The AI
powered by GPT4 performs tasks that typically require human intelligence
decreasing your response time by 85+%.

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STATESET RETURNS AI

Stateset Returns AI Automation empowers your Ops / CX team to create an
exceptional post-purchase experience. Stateset RMA is powered by cutting-edge AI
and the native Shopify Returns APIs.

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AUTONOMOUS RMA CLASSIFICATION

Stateset leverages Google's Vertex AI workbench for machine-learning based
return and warranty product classification. Completely automate your operations
using state-of-the-art vision model capabilities.

Contact Sales


READY TO DIVE IN?START YOUR FREE TRIAL TODAY.

Stateset is built on technology that is 10x faster and 10x easier to implement
than legacy commerce operations software.

Sign up for free



DTC MERCHANTS

DTC Merchants rely on Stateset to replicate the Amazon-effect throughout their
entire supply chain, logistics, operations, and financial processes. By
leveraging the powerful capabilities of the Stateset platform, these merchants
can optimize and streamline various aspects of their businesses, from order
placement and fulfillment to inventory management and financial planning. By
enhancing efficiencies and reducing operational complexities, DTC Merchants can
improve competitiveness and better serve customer needs in an ever-evolving
market.

Contact us →


3PLS & WAREHOUSES

3PLs and warehouses utilize Stateset to accelerate real-time management of
reverse logistics, inventory, and shipping operations. The platforms advanced
technology empowers these organizations to collaborate effectively with their
partners and respond to dynamic industry demands efficiently. By automating and
centralizing various processes, 3PLs and warehouses can achieve precise supply
chain management while minimizing errors and reducing operational costs.

Contact us →


DESIGN & DEVELOPER AGENCIES

Design and Developer Agencies choose Stateset as their single-point API and
workflow orchestration engine, seamlessly integrating diverse applications and
processes. The platform simplifies managing data, workflows, and communications
between different systems, streamlining operational complexities and ensuring
better cooperation among teams. By adopting Stateset, agencies can focus on
delivering high-quality solutions for their clients, while the platform handles
the technical orchestration of various project components.

Contact us →


FOOTER


PRODUCTS

 * Stateset Platform
 * Stateset Blockchain
 * Stateset Connect
 * Stateset ReSponse AI
 * Stateset RMA


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