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2-Day In-Person Event


MANAGEMENT & LEADERSHIP SKILLS FOR FIRST-TIME SUPERVISORS & MANAGERS

Approved for HRCI and SHRM credits

 * Leadership issues all new managers face—and how to overcome them
 * How to find and develop your personal leadership style
 * Your role in team performance and how to maximize it
 * How to communicate like a pro
 * Dos and don’ts when going from peer to supervisor
 * How to delegate effectively to get more done

View full agenda




IN-PERSON EVENT DATES

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Postal Code
Radius10 miles25 miles50 miles100 miles150 miles200 miles250 milesAny miles
topicId: 6413, shortCode: MNS2
seminarId: 405689

Jul 17 - 18

Fresno, CA

231 miles

$599.00

Add to cart
seminarId: 406487

Sep 4 - 5

Anaheim, CA

43 miles

$599.00

Add to cart
seminarId: 406489

Sep 10 - 11

Las Vegas, NV

186 miles

$599.00

Add to cart

Save when you enroll multiple attendees! Just $549 per person when you enroll 4
or more.


THIS COURSE IS ALSO AVAILABLE AS A LIVE, INSTRUCTOR-LED VIRTUAL SEMINAR.

View virtual seminar schedule|
Which format is right for me?

IN-PERSON EVENTS…

 * Offer a more traditional experience for social and interactive learners
 * Feature an extended schedule with group activities and other exercises that
   help reinforce learning
 * Provide in-person networking opportunities with local business professionals
 * Deliver a hands-on experience and more 1:1 interaction with an instructor
 * Present a distraction-free learning environment away from the normal
   workplace
 * Allow for several employees to learn at the same time, at the same pace

VIRTUAL EVENTS…

 * Offer greater flexibility with several date and time options to fit any
   schedule
 * Feature a variety of training opportunities with a vast number of courses
   available online
 * Provide convenient, online training accessible from any device ― desktop
   computer, laptop, tablet or smartphone
 * Deliver an engaging training experience to remote workers or anyone who
   prefers not to travel
 * Present a cost-effective option by saving on transportation, fuel and parking
 * Allow for closed captioning, especially beneficial for deaf, hard of hearing
   and ESL learners


OVERVIEW

This intensive two-day leadership management training seminar event is a highly
interactive workshop designed for new supervisors who want to grow their
management skills fast—and get on the fast track to achieving leadership
success. This comprehensive leadership training seminar will cover the proven
management techniques and powerful strategies you need to become a stronger,
more confident and respected leader.

You’ll learn how to handle dozens of key management challenges with ease,
including how to establish credibility and authority fast, how to motivate
employees to give 110 percent, how to handle attitude problems and
rule-breakers, how to curb absenteeism and tardiness, how to give constructive
feedback and how to conduct effective performance appraisals in this leadership
management training seminar. Plus, you'll walk away with self-assessment tools,
handy checklists, the Leadership Style Analysis and numerous other resources
that give you insight into how to build on your supervisory strengths.

Why risk your career by stumbling along, learning management skills by trial and
error when you can get up to speed fast on essential management techniques and
strategies? The management skills and knowledge you need to succeed are only a
two-day leadership management training seminar away!


WORKSHOP AGENDA

Program hours: 9:00 AM - 4:00 PM

DAY 1

SESSION 1: LEADERSHIP FUNDAMENTALS AND ISSUES ALL NEW MANAGERS FACE

 * Crucial differences between being the leader and being the “boss”
 * The challenges facing leadership today
 * How to acquire a supervisor’s mindset and image
 * Tips for avoiding the problems that come from supervising friends and former
   co-workers
 * The most common mistakes even seasoned supervisors make and how to avoid them
 * How to build on the leadership strengths you've identified and shore up your
   weaknesses

SESSION 2: COMMUNICATION TECHNIQUES EVERY MANAGER SHOULD KNOW

 * Tips for turning chronic complainers into satisfied employees
 * Tools for combating a variety of attitude problems
 * The best approach for dealing with argumentative and combative people
 * The secret to giving crystal clear directions that are understood the first
   time
 * Active listening techniques that ensure you’ll hear what’s really being said
 * Proven techniques for appearing calm and in control when you're feeling
   anything but
 * Pointers for speaking more powerfully and confidently in meetings

DAY 2

SESSION 1: MANAGING YOUR TIME, PRIORITIES AND PROJECTS

 * Tips for saving tons of time using email, text and voice mail
 * Prioritizing techniques that save the day when everything on your desk is
   “urgent”
 * Why failing to delegate is a big, big mistake for managers
 * A super time- and effort-saver: Learn how to say “no” in a professional
   manner
 * Guidelines for tracking projects so nothing falls through the cracks

SESSION 2: BUILDING A HIGHLY MOTIVATED, HIGH-PERFORMANCE TEAM

 * Giving feedback and boosting the morale of your team — whether on-site or
   virtual
 * How to ignite enthusiasm and gain buy-in for accomplishing goals
 * Recognizing the crucial role you play in driving your team’s effectiveness
 * Proven morale-boosters for employees nearing burnout
 * Understanding the stages of team development
 * Helping new employees hit the ground running and succeed in their new role
 * Creative ideas for supervising and motivating remote employees
 * How to project confidence that inspires your team during times of change or
   transition
 * Turning around difficult employees and eliminating problem behaviors

--------------------------------------------------------------------------------

SkillPath, the Graceland College Center for Professional Development and
Lifelong Learning, Inc. is registered with the National Association of State
Boards of Accountancy (NASBA) as a sponsor of continuing professional education
on the National Registry of CPE Sponsors. State boards of accountancy have final
authority on the acceptance of individual courses for CPE credit. Complaints
regarding registered sponsors may be submitted to the National Registry of CPE
Sponsors its website: www.nasbaregistry.org. SkillPath’s Sponsor ID number is
146710. This course qualifies for 12.8 CPEs. Delivery Method: Group Live. Field
of Study: Personal Development. Prerequisites: None. Program Level: Basic.
Advanced Preparation: None.

The use of this seal confirms that this activity has met HR Certification
Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs)
for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or
recertification, please visit www.shrmcertification.org.

Special group rates
available for this training

--------------------------------------------------------------------------------

First time training with us?
Here’s what to expect

--------------------------------------------------------------------------------

Don’t wait—reserve your seat today!

Register now
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