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WHAT IS A COOKIE?

A cookie is a small data file stored in your computer, tablet or smartphone. A
cookie is not a program that can contain harmful malware or virus.


HOW OUR WEBSITE USES COOKIES

Some cookies perform essential functions for our website. Cookies also help us
get an overview of your visit to our website so we can continuously optimize and
tailor the experience to your needs and interests. For example, cookies remember
things like the items added to the shopping cart; whether you have visited our
website before; if you are logged in; and the specific language and currency you
prefer to see on the website. We also use cookies to target our ads specifically
to you on other websites. In general, we use cookies as part of our service to
present you with content that is as relevant to you as possible.

You can see the specific services that store cookies and why they do it, under
the different categories:

 1. Functional
 2. Statistical
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HOW LONG ARE COOKIES STORED?

The length of time a cookie is stored on your devices and browsers varies. The
lifetime is calculated according to your last visit to the website. When a
cookie expires, it is automatically deleted. All our cookies’ lifetimes are
specified in our cookie policy.


HOW TO BLOCK OR DELETE COOKIES

You may at any time block all or just third-party cookies completely by changing
the browser settings on your computer, tablet or smartphone. The location of
these settings will depend on the browser you use. However, you should be aware
that if you block all or just third-party cookies, there may be functions and
services that you will be unable to use on the website (because these depend on
cookies).
You can opt-out of cookies from Google Analytics here.


HOW CAN YOU DELETE COOKIES?

It is easy to delete cookies that you have previously accepted. It depends on
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PC, Mac) you are using.
You can typically find this information under settings – Security and Privacy –
but this may vary from one browser to another. Specify which device/browser you
are using (click the appropriate link):

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 * Apple
 * Android
 * Chrome, Android


CHANGING YOUR CONSENT

You can change your consent by either deleting cookies from your browser or by
changing your original choice by clicking the link below:

You can change your consent by clicking here

Remember: If you use more than one browser, you must delete cookies in all of
them.


DO YOU HAVE ANY QUESTIONS?

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processing of personal data, please feel welcome to contact us. The cookie
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GET STARTED WITH VERI

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CHOOSE EXPERIENCE

🎉 Promo code VSM-NOURISHEDTOHEALTHY has been applied. You will receive 20% off
the first payment.

Sensors and App

from 179€/mo.

App only

39€/mo.

Understand if you need sensors



Who is eligible?




FAQS

Veri App Only



If you can acquire Freestyle Libre 1, 2, or 3 sensors elsewhere, you might want
to opt for our App Only subscription plan. The App Only plan provides you with
all the benefits of the Veri app on a monthly cadence and allows you to make
lifestyle improvements at a pace that suits you.


APP ONLY LOGISTICS

Click here to download the Veri app.

We sell the App membership on our Webshop and directly in the iPhone App Store.
Discount codes do not apply to App memberships. When you purchase our App
membership, your monthly access starts from the moment of purchase and renews
monthly unless canceled before renewal. If your subscription renews and you wish
to receive a refund, this request can be submitted directly to Apple via these
instructions.

To use Veri, you must also be able to download the Freestyle Libre app and sync
Veri with their software via these instructions. Because of this, the App
membership is currently only available in countries where the Freestyle
LibreLink app is also available.

When linking Veri to LibreLink, please ensure the emails are the same for both
accounts. Once Veri's Practice ID has been entered into the "Connected Apps"
section of the Libre app, your glucose data will begin transferring to Veri.


VERI <> LIBRE PRACTICE IDS

Please see the list of countries below, together with corresponding practice IDs
(you'll need the practice ID to connect your LibreLink app with Veri - don't
worry, we show you how to do this in the onboarding).

COUNTRY/REGION

PRACTICE ID

Asia Pacific*

veri-app-ap

Argentina*

veri-app-us

Australia*

veri-app-au

Brazil*

veri-app-us

Canada*

veri-app-ca

Chile*

veri-app-us

Colombia*

veri-app-us

Europe (excl. France and Germany)

veri-app

France

veri-app-fr

Germany*

veri-app-de

India*

veri-app-ap

Japan*

veri-app-jp

Mexico*

veri-app-us

New Zealand*

veri-app-au

United Arab Emirates*

veri-app-ae

United Kingdom

veri-app-uk

United States

veri-app-us

*Countries where Veri App Only is currently available only on iOS when purchased
directly from the App Store.

Feel free to send us an email at Care@veri.co if you need help and our team will
be happy to assist!

--------------------------------------------------------------------------------

Who is eligible?



Veri is intended for individuals who do not have a diagnosis of diabetes.
Whether you are looking to lose some weight, improve your insulin resistance,
want to avoid developing metabolic conditions, have a family history of T2
diabetes, or want to understand how your glucose levels are affected by your
lifestyle and what impact it has on your health, Veri could be the right choice
for you.

The regulations on CGMs differ by region. In the EU and UK, as long as you have
a compatible cellular device and are over the age of 18, you can receive a CGM
from Veri.

In the US however, a consultation is required and you must meet certain
criteria. In the US, meeting any of the following criteria will make you
ineligible to receive Veri sensors:

 * Diagnosis of T1 or T2 diabetes

 * Allergy to medical grade adhesives

 * Currently taking insulin or any injectable diabetic medication

 * Ever had Glycosylated Hemoglobin (A1C) 6.5% or higher

 * Ever had fasting glucose result above 126

 * Medication allergies

 * Currently pregnant

If any of the previous statements are true for you, please do not attempt to
purchase a Veri plan.

If you still need help determining whether Veri is suitable for you, contact us
via care@veri.co to discuss further.

--------------------------------------------------------------------------------

What do I need to use Veri?



To use Veri, you'll need access to LibreLink app by Abbott. LibreLink is
available in select countries, and the app is compatible with sensors from the
same region.

Your App Store or Google Play should be located in the same country/region where
you are purchasing Veri (i.e. if getting Veri shipped to an address in the EU,
you'll need your LibreLink app to be from an EU country. US App Store will have
its LibreLink app only compatible with US sensors). If your country does not
have LibreLink app in your app store, unfortunately we are not compatible.

If you choose our "App only" subscription, you'll need a Freestyle Libre sensor.
We are not compatible with Dexcom or other CGM devices.

Veri is compatible with iPhones 7 or newer and Android phones that have an
NFC-scanner, Android 9.0 or newer and Google Play Store*.

Veri is not available on Huawei or other Android devices that don’t have Google
Play Store.

Veri requires an NFC connection to scan and is thus not available on iPad.

Android models that are not compatible with Veri:

 * Xiaomi Redmi

 * Ulefone Armor 7 & Armor X7 Pro

 * Samsung Galaxy A10S

 * Samsung Galaxy S6

 * Samsung Flip Z & Flip Z2

 * Motorola Moto G Stylus

 * Motorola Moto G Pure

Please note that the list above is not exhaustive. Before purchasing Veri, check
that you can download Abbott's FreeStyle LibreLink app in the AppStore/ Google
Play of the country in which you are located. You will need to download
LibreLink in order to scan the sensors provided by Veri.

--------------------------------------------------------------------------------

Can I buy Veri as a gift?



You can gift Veri to your nearest and dearest in a few, simple steps.

To place a gift order, select the continuous monitoring option and toggle the
'Buy as a gift'-option within the payment selection our our webshop. Ensure you
are in the same shop region as your gift recipient's address or the order will
not be able to ship.

In the checkout, you'll input your billing details, your recipient's email
address, and the date when you want the recipient to be able to redeem the gift.
Once the day comes, your gift recipient receives an email where they can insert
their shipping details and get the order delivered! It's as easy as that.

Our gifts are one-time only and do not enroll the recipient into a subscription.
If you wish to purchase an ongoing subscription, you can do so by purchasing a
membership and inputting your billing details and the recipient's shipping
details. The order will need to be associated with the recipient's email address
to activate their app access. In the US, the recipient will need to fill out a
brief questionnaire to verify their eligibility and receive a consultation for
the sensors.

If you have any questions about how gifting Veri works, don't hesitate to reach
out to us at care@veri.co!

--------------------------------------------------------------------------------

Where can I see my membership details?



You can view your membership account details in the Veri Membership Management
Portal.

In the portal, you make the following adjustments:

 * Update your shipping and billing address

 * Change your payment method

 * Snooze your membership for 30 days

 * Schedule a cancellation of your plan at the end of your current membership
   term

If you purchased your Veri subscription from the App Store (i.e. within the Veri
app after downloading, as opposed to purchasing through the Veri web shop), then
you will need to manage your account and make any changes directly in the App
Store.

If you have questions or need help with anything regarding your membership,
please feel free to contact our Customer Support Team by e-mailing us at
care@veri.co or sending a message via the Veri in-app Support Chat.

--------------------------------------------------------------------------------

How long does the delivery take?



Here are our average delivery times and shipment logistics by region. The
shipping cost is included in your membership fee.


US

In order for your first order to ship, you'll need to fill out a consultation
questionnaire, which only takes a few minutes to complete. Once this is filled,
it gets reviewed by a physician within 1 day. After approval, the order gets
shipped and usually takes between 3-5 business days to arrive.

We use USPS as our courier by default; if your order has been marked as
delivered but you didn't receive it, please check with your neighbors or family
members if they received it on your behalf.

Your subscription renewal will trigger the shipment to go out automatically on
the same day each month.

Please note that we are not able to deliver sensors to customers who reside in
the following states as an in-person consult is required for CGM consultations:
Arkansas, District of Columbia, Delaware, Idaho, Kansas, Louisiana, Mississippi,
New Mexico, Rhode Island and West Virginia.


EU

We ship to the following countries:
Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Greece,
Italy, Jersey, Liechtenstein, Luxembourg, Netherlands, Poland, Portugal,
Slovakia, Spain, and Sweden.

We ship the sensors daily (on weekdays), and the general delivery time is 4-6
business days. GLS delivers the parcel to your home; in Finland, Sweden, and
Denmark, Posti will deliver it to your nearest Posti pick-up location.



UK

The shipments are sent daily (on weekdays) and generally take 2-3 business days
to arrive. You should receive tracking information from DPD once the delivery is
on its way.


NORWAY, SWITZERLAND

The sensors ship daily (on weekdays) from our EU warehouse. Please bear in mind
that you might need to pay customs fees before being able to accept the order.
Please check with your local authorities regarding these fees.


OTHER COUNTRIES

For the time being, Veri is only available to ship sensors in the aforementioned
countries. Check back in later to see if we ship to your country or see if you
could choose our App Only.

If this doesn't help in your case, please don't hesitate to contact us and we'll
be happy to help.

--------------------------------------------------------------------------------

Where is Veri available?



We ship sensors to the US, the UK, and selected European countries.


US

In the US, we ship everywhere in the mainland United States except New Mexico
and Minnesota.

We do not ship to Puerto Rico.



EU

In Europe, we ship to the following countries:
Austria, Belgium, Czech Republic, Croatia, Denmark, Finland, France, Germany*,
Greece, Ireland, Italy, Jersey, Liechtenstein, Luxembourg, Netherlands, Poland,
Portugal, Slovakia, Slovenia, Spain, and Sweden.

Please bear in mind that you might need to pay customs fees before being able to
accept the order in Norway and Switzerland. Please check with your local
authorities regarding these fees.

It's important to note that if you purchase Veri to be delivered to one of the
countries above, but intend to use it in another country, you will need access
to the LibreLink or Libre 3 app from the same region.


OTHER COUNTRIES

LibreLink app is a requirement to use Veri, so for the time being, Veri
membership with sensors is only available in the countries above. Check back in
later to see if we ship to your country!


APP ONLY

For our App Only plan without sensors, we are currently also available in Asia
Pacific, Australia, Canada, India, Japan, New Zealand, and the United Arab
Emirates for iOS. Please find the Veri app in your App Store.

*Abbott has discontinued Libre 2 sensors in Germany so we are temporarily unable
to ship sensors for our German customers. You can still purchase our app-only
option in Germany if you have access to Libre 3 sensors.

--------------------------------------------------------------------------------

How can I cancel?




CANCELLATION IMMEDIATELY AFTER PURCHASE

If you purchased a "Sensors and App" membership with Veri and decide immediately
that you’d like to cancel, please contact our Customer Support team via email at
care@veri.co. We are happy to review the case and discuss the next steps.


CANCELLING YOUR ACTIVE VERI MEMBERSHIP

You can cancel your Veri membership through Veri's Member's Portal or by
emailing our Customer Support team at care@veri.co. Cancellation requests will
take effect at the end of the current membership term.

If you are unsure whether Veri is the right fit for you, we suggest purchasing
the Continuous Monitoring membership, which includes two sensors per month and
has no minimum commitment.

If you are mid-way through a membership with a minimum commitment, cancellation
will take effect from the end of the current membership term. If you have months
left in your contract term, your subscription will continue to renew and we will
ship sensors until your current minimum contract term is complete.

Please see the table below which outlines Veri's current membership options, the
billing cadence, and if there is an applicable minimum commitment:

Membership

Billing cadence

Minimum commitment

Intermittent Monitoring -
4 month commitment*
"Pay in 4 installments"

Monthly
($/€139 or £129 per month)

4 months

Intermittent Monitoring -
4 month commitment* "Pay up front"

First 4 months paid upfront, then transitions to a monthly renewing membership

4 months

Intermittent Monitoring - cancel any time

Monthly
($/€179 or £139 per month)

1 month

Continuous Monitoring

Monthly

1 month

App only - "Monthly billing"

Monthly

1 month

App only - "Pay up front"

First 4 months paid upfront, then transitions to a monthly renewing membership
at the initial discounted rate

4 months

App only purchase through Apple AppStore

Monthly - paid through App Store subscriptions

1 month

*Please note that the Intermittent Monitoring - 4 month commitment memberships
are no longer available for purchase by new users.

If you have questions about the Veri membership or your cancellation options,
please contact us via email at care@veri.co or from the Veri in-app chat.

--------------------------------------------------------------------------------

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