www.amazon.com Open in urlscan Pro
2600:9000:24f1:1400:7:49a5:5fd2:8621  Public Scan

Submitted URL: http://alpha.cetern.justforyou.dev.service.amazonsilk.com/
Effective URL: https://www.amazon.com/gp/help/customer/display.html?nodeId=200775270/
Submission: On February 24 via api from US — Scanned from US

Form analysis 3 forms found in the DOM

Name: site-searchGET /s/ref=nb_sb_noss

<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
  <div class="nav-left">
    <div id="nav-search-dropdown-card">
      <div class="nav-search-scope nav-sprite">
        <div class="nav-search-facade" data-value="search-alias=aps">
          <span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
          <i class="nav-icon"></i>
        </div>
        <label id="searchDropdownDescription" for="searchDropdownBox" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</label>
        <select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="Y2Ex0FDYtwBvLRafd9dRnatBcn4=" data-nav-selected="0"
          id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
          <option selected="selected" value="search-alias=aps">All Departments</option>
          <option value="search-alias=alexa-skills">Alexa Skills</option>
          <option value="search-alias=amazon-devices">Amazon Devices</option>
          <option value="search-alias=amazonfresh">Amazon Fresh</option>
          <option value="search-alias=amazon-pharmacy">Amazon Pharmacy</option>
          <option value="search-alias=warehouse-deals">Amazon Warehouse</option>
          <option value="search-alias=appliances">Appliances</option>
          <option value="search-alias=mobile-apps">Apps &amp; Games</option>
          <option value="search-alias=arts-crafts">Arts, Crafts &amp; Sewing</option>
          <option value="search-alias=audible">Audible Books &amp; Originals</option>
          <option value="search-alias=automotive">Automotive Parts &amp; Accessories</option>
          <option value="search-alias=baby-products">Baby</option>
          <option value="search-alias=beauty">Beauty &amp; Personal Care</option>
          <option value="search-alias=stripbooks">Books</option>
          <option value="search-alias=popular">CDs &amp; Vinyl</option>
          <option value="search-alias=mobile">Cell Phones &amp; Accessories</option>
          <option value="search-alias=fashion">Clothing, Shoes &amp; Jewelry</option>
          <option value="search-alias=fashion-womens">&nbsp;&nbsp;&nbsp;Women</option>
          <option value="search-alias=fashion-mens">&nbsp;&nbsp;&nbsp;Men</option>
          <option value="search-alias=fashion-girls">&nbsp;&nbsp;&nbsp;Girls</option>
          <option value="search-alias=fashion-boys">&nbsp;&nbsp;&nbsp;Boys</option>
          <option value="search-alias=fashion-baby">&nbsp;&nbsp;&nbsp;Baby</option>
          <option value="search-alias=collectibles">Collectibles &amp; Fine Art</option>
          <option value="search-alias=computers">Computers</option>
          <option value="search-alias=financial">Credit and Payment Cards</option>
          <option value="search-alias=edu-alt-content">Digital Educational Resources</option>
          <option value="search-alias=digital-music">Digital Music</option>
          <option value="search-alias=electronics">Electronics</option>
          <option value="search-alias=lawngarden">Garden &amp; Outdoor</option>
          <option value="search-alias=gift-cards">Gift Cards</option>
          <option value="search-alias=grocery">Grocery &amp; Gourmet Food</option>
          <option value="search-alias=handmade">Handmade</option>
          <option value="search-alias=hpc">Health, Household &amp; Baby Care</option>
          <option value="search-alias=local-services">Home &amp; Business Services</option>
          <option value="search-alias=garden">Home &amp; Kitchen</option>
          <option value="search-alias=industrial">Industrial &amp; Scientific</option>
          <option value="search-alias=prime-exclusive">Just for Prime</option>
          <option value="search-alias=digital-text">Kindle Store</option>
          <option value="search-alias=fashion-luggage">Luggage &amp; Travel Gear</option>
          <option value="search-alias=luxury">Luxury Stores</option>
          <option value="search-alias=magazines">Magazine Subscriptions</option>
          <option value="search-alias=movies-tv">Movies &amp; TV</option>
          <option value="search-alias=mi">Musical Instruments</option>
          <option value="search-alias=office-products">Office Products</option>
          <option value="search-alias=courses">Online Learning</option>
          <option value="search-alias=pets">Pet Supplies</option>
          <option value="search-alias=luxury-beauty">Premium Beauty</option>
          <option value="search-alias=instant-video">Prime Video</option>
          <option value="search-alias=smart-home">Smart Home</option>
          <option value="search-alias=software">Software</option>
          <option value="search-alias=sporting">Sports &amp; Outdoors</option>
          <option value="search-alias=specialty-aps-sns">Subscribe &amp; Save</option>
          <option value="search-alias=subscribe-with-amazon">Subscription Boxes</option>
          <option value="search-alias=tools">Tools &amp; Home Improvement</option>
          <option value="search-alias=toys-and-games">Toys &amp; Games</option>
          <option value="search-alias=under-ten-dollars">Under $10</option>
          <option value="search-alias=videogames">Video Games</option>
          <option value="search-alias=wholefoods">Whole Foods Market</option>
        </select>
      </div>
    </div>
  </div>
  <div class="nav-fill">
    <div class="nav-search-field ">
      <label for="twotabsearchtextbox" style="display: none;">Search Amazon</label>
      <input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="Search Amazon" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search Amazon" spellcheck="false">
    </div>
    <div id="nav-iss-attach"></div>
  </div>
  <div class="nav-right">
    <div class="nav-search-submit nav-sprite">
      <span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
        <input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
      </span>
    </div>
  </div>
</form>

Name: search-helpGET /gp/help/customer/display.html

<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html">
  <div class="a-column a-span12">
    <div class="a-row">
      <div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" name="help_keywords" spellcheck="false" class="a-input-text a-span12"></div>
      <style type="text/css">
        .csg-search-box-add-results-helpsearch-box #helpsearch::placeholder {
          font-style: italic;
        }

        .csg-search-box-add-results-helpsearch-box #helpsearch {
          padding-bottom: 0.4rem;
        }
      </style>
    </div>
    <div class="a-row">
      <div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
      </div>
    </div>
  </div>
  <input type="hidden" name="search" value="true">
  <input type="hidden" name="nodeId" value="G200775270">
  <input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
  <input type="hidden" name="sprefix" id="searchAutocomplete">
  <input type="hidden" name="locale" value="en_US">
  <input type="hidden" name="ref_" value="hp_articles_search_rd">
</form>

Name: ue_backdetect get

<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>

Text Content

Skip to main content

.us
Hello Select your address

All
Select the department you want to search in All Departments Alexa Skills Amazon
Devices Amazon Fresh Amazon Pharmacy Amazon Warehouse Appliances Apps & Games
Arts, Crafts & Sewing Audible Books & Originals Automotive Parts & Accessories
Baby Beauty & Personal Care Books CDs & Vinyl Cell Phones & Accessories
Clothing, Shoes & Jewelry    Women    Men    Girls    Boys    Baby Collectibles
& Fine Art Computers Credit and Payment Cards Digital Educational Resources
Digital Music Electronics Garden & Outdoor Gift Cards Grocery & Gourmet Food
Handmade Health, Household & Baby Care Home & Business Services Home & Kitchen
Industrial & Scientific Just for Prime Kindle Store Luggage & Travel Gear Luxury
Stores Magazine Subscriptions Movies & TV Musical Instruments Office Products
Online Learning Pet Supplies Premium Beauty Prime Video Smart Home Software
Sports & Outdoors Subscribe & Save Subscription Boxes Tools & Home Improvement
Toys & Games Under $10 Video Games Whole Foods Market
Search Amazon


EN
Hello, sign in
Account & Lists Returns & Orders
0
Cart

Sign in
New customer? Start here.
Your Lists
Create a List Find a List or Registry
Your Account
Account Orders Recommendations Browsing History Watchlist Video Purchases &
Rentals Kindle Unlimited Content & Devices Subscribe & Save Items Memberships &
Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling
Account Register for a free Business Account Customer Service















All
One Medical Disability Customer Support Clinic Customer Service Best Sellers
Amazon Basics Prime New Releases Today's Deals Music Books Registry Fashion
Amazon Home Pharmacy Gift Cards Toys & Games Sell Coupons Computers Automotive
Video Games Beauty & Personal Care Home Improvement Smart Home Health &
Household Pet Supplies Luxury Stores Handmade Audible
Shop Black-owned & popular brands



Help & Customer Service

Find more solutions


Digital Services and Device Support  ›  Amazon Device and Digital Services
Terms, Warranties, and Notices  ›  Managing Your Devices, Content, and Account
Terms & Conditions  › 


AMAZON SILK FAQS

What is Silk?

Silk is a web browser available on compatible Amazon devices, such as Fire
tablets, Fire TV devices, and Echo Show devices, that allows you to quickly and
easily access your favorite websites. With Silk, you can get the latest news,
check your e-mail, shop at your favorite store, and more.

What personal information does Silk collect and what are my options for managing
how that personal information is used?

Silk collects personal information about your use of the app and its features in
order to operate, provide, develop, and improve the products and services that
Amazon offers our customers. Please review our Privacy Notice, which also
governs your use of Silk, to understand our privacy practices. Below are
examples of the types of personal information Silk collects, along with a
description of some of the ways Amazon uses that information and your options
for managing its use.

 * Silk stores a history of the websites you’ve visited on a particular device,
   to allow you to easily find the websites you visit most or to search for a
   particular web page you previously visited. This browsing history is stored
   locally on your device. You can view, search, and clear some or all of your
   browsing history from your History tab. You can also enable Private Browsing
   in the Silk menu. See the FAQ on Private Browsing below for more information.
 * Silk sends logs or crash reports to Amazon when Silk encounters an issue to
   help us troubleshoot the browser and improve its performance. These logs or
   reports include the URL where Silk ran into an issue or recent browsing
   history and may contain identifiers such as IP addresses or device ID.
 * To support the search experience, Silk sends a truncated URL of the web page
   where you perform a search (e.g., www.bing.com/search) to Amazon. This
   truncated URL does not include your search query
   (e.g., https://www.bing.com/search?q=cats for a search for “cats”) and may be
   associated with your Amazon account.  We collect this truncated URL for
   troubleshooting, product improvement, and analytics purposes.  For example,
   we may use this information to ensure that search pages load quickly.  You
   can control whether this truncated URL is used for product improvement and
   analytics purposes within the Silk Privacy settings by visiting Settings >
   Privacy and security > Improve Silk Browsing.
 * Silk sends the domains of the websites you visit to Amazon for additional
   troubleshooting, product improvement, and analytics purposes. For example, we
   may use this information to ensure that websites load properly. A domain is
   the name of a website (e.g., amazon.com) and is not the same as a full URL
   (e.g., www.amazon.com/devicesupport). Outside of the logs and crash reports
   collected when Silk runs into an issue and the truncated search URL described
   above, we do not store this domain information associated with your Amazon
   account. You can control whether this domain data is used for product
   improvement and analytics purposes within the Silk Privacy settings by
   visiting Settings > Privacy and security > Improve Silk Browsing.
 * If you enable the optional customized recommendations feature available on
   some Fire tablets, Silk sends your browsing history to Amazon to help you
   find content (such as articles or websites) that you might like based in part
   on your browsing activity, such as the websites you visit and how long you
   spend on each webpage. We do not store this information associated with your
   Amazon account. You can control this feature by visiting Settings > Privacy
   and security > Customized Recommendations.

What information is shared with third parties when I use a search engine in
Silk’s address bar?

The text you enter in Silk's address bar or search bar is sent to a third-party
search engine so that it can provide you with search-related features, such as
suggesting relevant search terms or providing results in response to your search
query. To personalize these features, the search engine may store a cookie on
your device and access this cookie when you use the address bar or visit its
websites. Amazon Silk selects the initial search engine to which text in the
address bar is sent, and we may change the search engine in the future without
notice to you. In the Silk settings, you can change your search engine, enable
or disable the personalization of suggested search terms, or clear cookies
stored by websites. The search engine’s privacy policy applies to information
that it collects.

What is Private Browsing?

When you use Private Browsing, pages you view when using a Private tab will be
removed from your Silk browsing history after the tab is closed. Any files you
download or bookmarks you create will be kept. As is true for most web browsers,
in Private Browsing, your activity might still be visible to your internet
service provider or the websites you visit (including websites affiliated with
Amazon). To enable Private Browsing, select the “New Private Tab” option in the
Silk menu.

What about cookies?

Cookies are a small file that websites may store on your device to keep you
signed in, remember your site preferences, or provide you with relevant content.
The privacy policy of a third-party website applies to the information that is
collected when you visit it. In the Silk Privacy settings, you can clear cookies
stored on your device by websites. For information about cookies, pixels, and
other technologies on Amazon-affiliated websites, see our Cookies Notice.

Does Silk offer a way to sync or backup my bookmarks in the Amazon cloud?

Yes. On Fire tablets, you can back up your Silk settings, including your
bookmarks, to the Amazon cloud by enabling the Backup and Restore feature. For
more information, see the Backup and Restore FAQ.

You can also use the Silk Bookmarks extension (plug-in) available for the Google
Chrome browser to save a copy of your Chrome bookmarks to your Amazon account,
so that they’re available when you use Silk on your Fire tablet. For more
information, see our help page.

Was this information helpful?

Yes No

Thank you for your feedback.

Please select what best describes the information:

This information is confusing or wrong
This isn't the information I was looking for
I don't like this policy

Submit

Thanks! While we're unable to respond directly to your feedback, we'll use this
information to improve our online Help.

‹ All Help Topics


MANAGING YOUR DEVICES, CONTENT, AND ACCOUNT TERMS & CONDITIONS

 * Amazon Device Warranty
 * Amazon Silk Terms & Conditions
 * About Pre-Owned Amazon Devices
 * Silk Source Code Notice
 * Amazon Frustration-Free Setup Frequently Asked Questions
 * One-Year Limited Warranty for Amazon Devices
 * Worry-Free Guarantee (Two-Year Limited Warranty)
 * Limited Warranty for Amazon Accessories
 * One-Year Limited Warranty (Waterproof Devices)
 * About Amazon Kids Privacy
 * Amazon Kids Web Browser FAQs
 * 90-Day Limited Warranty for Amazon Accessories
 * Amazon Kids+ Terms & Conditions (F/K/A FreeTime Unlimited)
 * Kindle E-Reader, Fire Tablet, and Alexa Device Product Classifications and
   Frequencies
 * E-Waste Recycling in Virginia
 * Digital Educational Resources Terms of Use
 * Amazon Device Warranty Provider
 * Amazon Premium Headphones Device Compatibility
 * Saving Your Wi-Fi Settings to Amazon FAQs
 * Recycling Your Electronics


QUICK SOLUTIONS

Devices & Content Deliver books, apps to your device

Devices & Content

Deliver books, apps to your device

Digital Purchases View purchased books & apps

Digital Purchases

View purchased books & apps

Your Subscriptions Edit payment info

Your Subscriptions

Edit payment info

1-Click Settings Change your address

1-Click Settings

Change your address

Digital & Device Forum Ask the community

Digital & Device Forum

Ask the community

--------------------------------------------------------------------------------

Contact Us


Back to top
Get to Know Us
 * Careers
 * Amazon Newsletter
 * About Amazon
 * Accessibility
 * Sustainability
 * Press Center
 * Investor Relations
 * Amazon Devices
 * Amazon Science


Make Money with Us
 * Sell products on Amazon
 * Sell apps on Amazon
 * Supply to Amazon
 * Protect & Build Your Brand
 * Become an Affiliate
 * Become a Delivery Driver
 * Start a package delivery business
 * Advertise Your Products
 * Self-Publish with Us
 * Host an Amazon Hub
 * ›See More Ways to Make Money


Amazon Payment Products
 * Amazon Rewards Visa Signature Cards
 * Amazon Store Card
 * Amazon Secured Card
 * Amazon Business Card
 * Shop with Points
 * Credit Card Marketplace
 * Reload Your Balance
 * Amazon Currency Converter


Let Us Help You
 * Amazon and COVID-19
 * Your Account
 * Your Orders
 * Shipping Rates & Policies
 * Amazon Prime
 * Returns & Replacements
 * Manage Your Content and Devices
 * Your Recalls and Product Safety Alerts
 * Amazon Assistant
 * Help



English United States

Amazon Music
Stream millions
of songs Amazon Advertising
Find, attract, and
engage customers Amazon Drive
Cloud storage
from Amazon 6pm
Score deals
on fashion brands AbeBooks
Books, art
& collectibles ACX
Audiobook Publishing
Made Easy Sell on Amazon
Start a Selling Account   Amazon Business
Everything For
Your Business Amazon Fresh
Groceries & More
Right To Your Door AmazonGlobal
Ship Orders
Internationally Home Services
Experienced Pros
Happiness Guarantee Amazon Ignite
Sell your original
Digital Educational
Resources Amazon Web Services
Scalable Cloud
Computing Services Audible
Listen to Books & Original
Audio Performances   Book Depository
Books With Free
Delivery Worldwide Box Office Mojo
Find Movie
Box Office Data ComiXology
Thousands of
Digital Comics DPReview
Digital
Photography Fabric
Sewing, Quilting
& Knitting Goodreads
Book reviews
& recommendations IMDb
Movies, TV
& Celebrities   IMDbPro
Get Info Entertainment
Professionals Need Kindle Direct Publishing
Indie Digital & Print Publishing
Made Easy Amazon Photos
Unlimited Photo Storage
Free With Prime Prime Video Direct
Video Distribution
Made Easy Shopbop
Designer
Fashion Brands Amazon Warehouse
Great Deals on
Quality Used Products Whole Foods Market
America’s Healthiest
Grocery Store   Woot!
Deals and
Shenanigans Zappos
Shoes &
Clothing Ring
Smart Home
Security Systems eero WiFi
Stream 4K Video
in Every Room Blink
Smart Security
for Every Home Neighbors App
Real-Time Crime
& Safety Alerts Amazon Subscription Boxes
Top subscription boxes – right to your door       PillPack
Pharmacy Simplified Amazon Renewed
Like-new products
you can trust      

 * Conditions of Use
 * Privacy Notice
 * Your Ads Privacy Choices

© 1996-2023, Amazon.com, Inc. or its affiliates