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IDOI Help Center
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WELCOME TO IDOI HELP CENTER

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Create an Account


SUBMIT A QUESTION

For general questions for our IDOI team.


SUBMIT A COMPLAINT

For filing complaints on issues regarding your insurance coverage


SUBMIT AN EXTERNAL REVIEW REQUEST




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HOW IT WORKS

Take these four steps

Register Yourself

Enter the name and address you use with your primary care provider. Take the
time to get your information correct.



Account Activation

Check your email (you may need to look in your spam folder) and click the link
to complete email authentication.



Identity Verification

Complete the password setup process and enable multi-factor authentication. See
FAQs for additional details.


Submit Complaint

Let us know what is going on so we can help you. Use the options of Inquiry,
Complaint, or External Review to start receiving assistance.


SUBMIT FORM ELECTRONICALLY OR BY MAIL

Choose the appropriate form below based on the type of insurance

 * Auto/Home/Property/Commercial Complaint Form - English
 * Auto/Home/Property/Commercial Complaint Form - Spanish
 * Appointment of Authorized Representative - English
 * Appointment of Authorized Representative - Spanish
 * Consumer Health Care Complaint Form - English
 * Consumer Health Care Complaint Form - Spanish
 * Life Annuity Complaint Form - English
 * Life Annuity Complaint Form - Spanish
 * Life Policy Finder Form - English
 * Provider Health Care Complaint Form - English
 * Workers' Compensation Complaint Form - English


OFFICES

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 * Illinois Department of Insurance
   122 S. Michigan Ave, 19th Floor
   Chicago, IL 60603
   (312) 814-2420
   
 * Illinois Department of Insurance
   320 W. Washington St.
   Springfield, IL 62767
   (217) 782-4515


LINKS

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 * Contact Us
 * FAQ
 * Company Bulletins
 * Freedom of Information Act
 * Office of the Special Deputy Receiver
 * Website Feedback
 * Google Translate Disclaimer


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