URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-Briti...
Submission: On July 06 via manual from IN — Scanned from DE

Summary

This website contacted 21 IPs in 4 countries across 16 domains to perform 80 HTTP transactions. The main IP is 104.18.249.37, located in and belongs to CLOUDFLARENET, US. The main domain is support.zendesk.com. The Cisco Umbrella rank of the primary domain is 87557.
TLS certificate: Issued by E5 on July 5th 2024. Valid for: 3 months.
This is the only time support.zendesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 15 104.18.249.37 13335 (CLOUDFLAR...)
9 104.18.72.113 13335 (CLOUDFLAR...)
11 2606:4700::68... 13335 (CLOUDFLAR...)
3 2a00:1450:400... 15169 (GOOGLE)
7 99.86.8.175 16509 (AMAZON-02)
1 2606:4700:440... 13335 (CLOUDFLAR...)
1 18.66.112.28 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
2 35.160.35.184 16509 (AMAZON-02)
1 142.250.184.232 15169 (GOOGLE)
1 1 2a04:fa87:fff... 2635 (AUTOMATTIC)
1 192.0.77.2 2635 (AUTOMATTIC)
9 2606:4700:440... 13335 (CLOUDFLAR...)
2 52.222.214.61 16509 (AMAZON-02)
2 54.186.224.208 16509 (AMAZON-02)
2 2001:4860:480... 15169 (GOOGLE)
1 34.36.213.229 396982 (GOOGLE-CL...)
3 104.17.209.240 13335 (CLOUDFLAR...)
3 34.107.204.85 396982 (GOOGLE-CL...)
2 13.32.118.69 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
80 21
Apex Domain
Subdomains
Transfer
24 zendesk.com
support.zendesk.com — Cisco Umbrella Rank: 87557
web-assets.zendesk.com — Cisco Umbrella Rank: 149455
1 MB
11 cookielaw.org
cdn.cookielaw.org — Cisco Umbrella Rank: 441
160 KB
9 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2726
theme.zdassets.com Failed
565 KB
7 segment.com
cdn.segment.com — Cisco Umbrella Rank: 2151
59 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 82
region1.google-analytics.com — Cisco Umbrella Rank: 1793
21 KB
4 pendo.io
cdn.pendo.io — Cisco Umbrella Rank: 990
app.pendo.io — Cisco Umbrella Rank: 2209
164 KB
4 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 85
365 KB
3 qualtrics.com
znehspotzjyz81wvs-zendeskinc.siteintercept.qualtrics.com — Cisco Umbrella Rank: 279849
siteintercept.qualtrics.com — Cisco Umbrella Rank: 1060
27 KB
3 smooch.io
6054c95a757a0200d2deeee0.webloader.smooch.io — Cisco Umbrella Rank: 27115
cdn.smooch.io — Cisco Umbrella Rank: 24636
6 KB
2 googleapis.com
pendo-static-5077612317114368.storage.googleapis.com — Cisco Umbrella Rank: 77466
7 KB
2 cloudfront.net
d1eipm3vz40hy0.cloudfront.net
6 KB
2 amazonaws.com
judivnfptk.execute-api.us-west-2.amazonaws.com — Cisco Umbrella Rank: 280139
553 B
2 segment.io
api.segment.io — Cisco Umbrella Rank: 1410
353 B
1 wp.com
i1.wp.com — Cisco Umbrella Rank: 9352
606 B
1 gravatar.com
secure.gravatar.com — Cisco Umbrella Rank: 2367
382 B
1 onetrust.com
geolocation.onetrust.com — Cisco Umbrella Rank: 726
304 B
80 16
Domain Requested by
15 support.zendesk.com 2 redirects support.zendesk.com
static.zdassets.com
11 cdn.cookielaw.org support.zendesk.com
cdn.cookielaw.org
9 web-assets.zendesk.com support.zendesk.com
9 static.zdassets.com support.zendesk.com
static.zdassets.com
7 cdn.segment.com static.zdassets.com
cdn.segment.com
4 www.googletagmanager.com support.zendesk.com
www.googletagmanager.com
3 app.pendo.io cdn.pendo.io
3 www.google-analytics.com www.googletagmanager.com
support.zendesk.com
2 pendo-static-5077612317114368.storage.googleapis.com cdn.pendo.io
2 siteintercept.qualtrics.com znehspotzjyz81wvs-zendeskinc.siteintercept.qualtrics.com
siteintercept.qualtrics.com
2 d1eipm3vz40hy0.cloudfront.net
2 region1.google-analytics.com www.googletagmanager.com
2 judivnfptk.execute-api.us-west-2.amazonaws.com support.zendesk.com
2 cdn.smooch.io support.zendesk.com
cdn.smooch.io
2 api.segment.io cdn.segment.com
1 znehspotzjyz81wvs-zendeskinc.siteintercept.qualtrics.com support.zendesk.com
1 cdn.pendo.io cdn.segment.com
1 i1.wp.com support.zendesk.com
1 secure.gravatar.com 1 redirects
1 6054c95a757a0200d2deeee0.webloader.smooch.io support.zendesk.com
1 geolocation.onetrust.com cdn.cookielaw.org
0 theme.zdassets.com Failed
80 22
Subject Issuer Validity Valid
support.zendesk.com
E5
2024-07-05 -
2024-10-03
3 months crt.sh
zdassets.com
E6
2024-06-29 -
2024-09-27
3 months crt.sh
cookielaw.org
Cloudflare Inc ECC CA-3
2024-03-01 -
2024-12-31
10 months crt.sh
*.google-analytics.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh
*.segment.com
Amazon RSA 2048 M03
2023-11-14 -
2024-12-13
a year crt.sh
onetrust.com
Cloudflare Inc ECC CA-3
2023-11-13 -
2024-11-12
a year crt.sh
*.webloader.smooch.io
Amazon RSA 2048 M02
2024-07-06 -
2025-08-04
a year crt.sh
*.segment.io
Amazon RSA 2048 M03
2023-12-13 -
2025-01-11
a year crt.sh
web-assets.zendesk.com
E1
2024-06-01 -
2024-08-30
3 months crt.sh
media.smooch.io
Amazon RSA 2048 M02
2024-07-06 -
2025-08-04
a year crt.sh
*.execute-api.us-west-2.amazonaws.com
Amazon RSA 2048 M02
2024-05-02 -
2025-05-31
a year crt.sh
cdn.pendo.io
WR3
2024-05-27 -
2024-08-25
3 months crt.sh
*.qualtrics.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-03-27 -
2025-02-19
a year crt.sh
pendo.io
WR3
2024-05-23 -
2024-08-21
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.storage.googleapis.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Frame ID: 3A58AFA1E32FC1AE2E50942024D73304
Requests: 78 HTTP requests in this frame

Frame: https://support.zendesk.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/d2a97f6b6ec9/main.js
Frame ID: 0A9425C44D8F4D203A0716F33D897BDF
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

{844-873-0997} What is the 24-hour rule Cancellation British Airline ? {Quick~Help [24*7]} – Zendesk help

Detected technologies

Overall confidence: 100%
Detected patterns
  • react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • cdn\.cookielaw\.org
  • otSDKStub\.js

Overall confidence: 100%
Detected patterns
  • cdn\.segment\.com/analytics\.js

Page Statistics

80
Requests

94 %
HTTPS

38 %
IPv6

16
Domains

22
Subdomains

21
IPs

4
Countries

2513 kB
Transfer

7502 kB
Size

9
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 5
  • https://support.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Request Chain 39
  • https://secure.gravatar.com/avatar/a46a1d6b1e94c0b6e04c12be46ff768b?default=https%3A%2F%2Fassets.zendesk.com%2Fhc%2Fassets%2Fdefault_avatar.png&r=g HTTP 302
  • https://i1.wp.com/assets.zendesk.com/hc/assets/default_avatar.png?ssl=1
Request Chain 48
  • https://support.zendesk.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.zendesk.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/d2a97f6b6ec9/main.js

80 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
support.zendesk.com/hc/en-us/community/posts/
30 KB
10 KB
Document
General
Full URL
https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.249.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9c8583872597ba5ad5b7017492d93ceda9e7e3e402143e828747232feb514673
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

age
95
cache-control
max-age=0, public
cf-cache-status
HIT
cf-ray
89ed93999c698eb5-FRA
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 06 Jul 2024 06:35:45 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=8fDqwHzjdavjyjupdxjflUB8SHZpUOa4G3JwWNus2ieC8cq9TXjfnb%2FnfDDOp%2FU4npFfhze40kj9LAtdyZ0gnt3VdFPvA6PiiudWEHzi8SDF130qqZVlIvw7v21Y6RyyG70N8uk%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-runtime
0.132522
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-74f75d7669-lmbch
x-zendesk-processed-host-header
support.zendesk.com
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/
55 KB
10 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 06:35:45 GMT
x-amz-version-id
Jm6bpbzCyZBWEX5rCECLgE.G9YmLzcCg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
1C8YN4V31R0NZZB8
age
168235
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
nzoQTqVYWo4SdeXd08MJ8RqL9t21wIynzJo/vYD7ZjnD9MvPjOE5lK/4RaemG342dlrorTyh0Jg=
last-modified
Thu, 30 May 2024 07:49:10 GMT
server
cloudflare
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=%2F3mAxBJAeaoKREQol%2BHbJqm1gp4CZ3PoA6b1KN6oyUKoWHenWcjPWvn3KZKPtpeqC7DjiBt85lkEKOeNEArS50W8BZzCpNFv65T9pYSdQXCPapm8jnllSKzTUzLmqyV12UhaGVE%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
89ed939a48596acb-FRA
access-control-allow-headers
*
style.css
support.zendesk.com/hc/theming_assets/10557657/360002256920/
604 B
699 B
Stylesheet
General
Full URL
https://support.zendesk.com/hc/theming_assets/10557657/360002256920/style.css?digest=7494888902042
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.249.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
eaa574b231c1d0ebf76d11163d4afb1706c66a778a025dec1e635ae172c8030d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 06:35:45 GMT
content-encoding
gzip
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=31536000; includeSubDomains
age
392187
x-zendesk-origin-server
app-server-7bcdffb9cc-zgbzr
protocol
HTTP/1.1 always
x-ua-compatible
IE=edge
x-runtime
0.024366
server
cloudflare
etag
W/"eaa574b231c1d0ebf76d11163d4afb17"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=OTjmuMiEvlm3ykQukU8uQCGTwqLDCbKgPskau%2BHo1DNT0feM2fCtflBNGOPaCiq0OdC2hs%2F3NysxjNq%2Ba4wv26usRytVfsEb4wiYUDeukDpUFaj%2BE40iqKVvtsbgGeTpZS0Iukk%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
support.zendesk.com
cf-ray
89ed939a0cb68eb5-FRA
OtAutoBlock.js
cdn.cookielaw.org/consent/3823159c-d94a-456f-9c66-6d2b3e9ee0d6/
7 KB
3 KB
Script
General
Full URL
https://cdn.cookielaw.org/consent/3823159c-d94a-456f-9c66-6d2b3e9ee0d6/OtAutoBlock.js
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:b234 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
995f377c46a6adf9e3d5e7d1c9ce55c4415d1b53c080939ffd4f729591ee419d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-ms-blob-type
BlockBlob
date
Sat, 06 Jul 2024 06:35:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
max-age=31536000; includeSubDomains; preload
age
45137
content-md5
KiwaWAVf9MZ/U4sYpyWGrQ==
content-length
2468
x-ms-lease-status
unlocked
last-modified
Thu, 29 Feb 2024 00:33:30 GMT
server
cloudflare
etag
0x8DC38BE0D890DEA
vary
Accept-Encoding
content-type
application/x-javascript
access-control-allow-origin
*
x-ms-request-id
c96133f2-101e-009a-17a6-6aa75a000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Cache-Control,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
public, max-age=86400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
89ed939a497f18d7-FRA
expires
Sun, 07 Jul 2024 06:35:45 GMT
otSDKStub.js
cdn.cookielaw.org/scripttemplates/
21 KB
7 KB
Script
General
Full URL
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:b234 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
022e2f39deba7f332eabe69b27b31d98d4d5f2535116745957a691d1b1ec4cc5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-ms-blob-type
BlockBlob
date
Sat, 06 Jul 2024 06:35:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
ceCldLDyZN6bSQL6yyKLMg==
age
82415
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-length
6882
x-ms-lease-status
unlocked
last-modified
Wed, 03 Jul 2024 16:07:22 GMT
server
cloudflare
etag
0x8DC9B7A38C8323B
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
0e1d26ea-301e-0069-5679-cdcc26000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
max-age=86400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
89ed939a498518d7-FRA
en-us.71c5d96c35a64d552c34.js
static.zdassets.com/hc/assets/
213 KB
38 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/en-us.71c5d96c35a64d552c34.js
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
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57 KB
16 KB
Fetch
General
Full URL
https://cdn.cookielaw.org/consent/3823159c-d94a-456f-9c66-6d2b3e9ee0d6/44c39e03-e043-4f06-ac4a-8b12c9c5b361/en.json
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Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/202402.1.0/otBannerSdk.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:b234 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-ms-blob-type
BlockBlob
date
Sat, 06 Jul 2024 06:35:46 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
max-age=31536000; includeSubDomains; preload
age
31533
content-md5
yLd9OrVridl3mWs5Rss5Dw==
content-length
15746
x-ms-lease-status
unlocked
last-modified
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server
cloudflare
etag
0x8DC38BE0514039A
vary
Accept-Encoding
content-type
application/x-javascript
access-control-allow-origin
*
x-ms-request-id
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access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Cache-Control,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
public, max-age=86400
x-ms-version
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accept-ranges
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cf-ray
89ed93a16c941961-FRA
expires
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9 KB
4 KB
Script
General
Full URL
https://cdn.smooch.io/smooch.5.6.2.min.js
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.61 , United States, ASN16509 (AMAZON-02, US),
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server-52-222-214-61.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=300

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Fri, 05 Jul 2024 14:53:18 GMT
x-amz-version-id
SBeyp3kL_LRhaIS7DfDRRrXDNcmeKleE
content-encoding
gzip
strict-transport-security
max-age=300
via
1.1 4c692717a0e85914a993c3aa5c8a2ef6.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P3
age
56549
x-amz-server-side-encryption
AES256
x-cache
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x-amz-replication-status
PENDING
last-modified
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server
AmazonS3
etag
W/"396c8bdac092484187c72eb5f66a20e3"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=630720000, public
x-amz-cf-id
xJGyi8zAG8nCIa2NeT6I9fNdeY23LXX-UUs6Vy_dWE75TbfSuJu-yw==
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web-assets.zendesk.com/fonts/zendesk-social/
57 KB
58 KB
Font
General
Full URL
https://web-assets.zendesk.com/fonts/zendesk-social/ZendeskSocialCondensed-Bold.woff2
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2044 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Origin
https://support.zendesk.com
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
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x-amz-version-id
EN8Ge53DzdqCqFT6DJBjghjk.tKckzN0
via
1.1 397f210a9eb9ec34ba3f1f814bc1a7a2.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-cf-pop
AMS1-P2
age
293
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
58576
x-amz-meta-replication-status
COMPLETED
x-amz-meta-server-side-encryption
AES256
last-modified
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server
cloudflare
etag
"0cc29b4001f81ce43ebd4472ec516116"
access-control-max-age
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access-control-allow-methods
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content-type
font/woff2
access-control-allow-origin
*
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
cache-control
public, max-age=2678400
x-amz-meta-version-id
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accept-ranges
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cf-ray
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x-amz-cf-id
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expires
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collect
www.google-analytics.com/
35 B
194 B
Image
General
Full URL
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Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
no-cache
date
Fri, 05 Jul 2024 15:22:16 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
age
54811
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
91 B
Image
General
Full URL
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Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/en-us/community/posts/7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
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Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
no-cache
date
Fri, 05 Jul 2024 15:22:16 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
54811
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
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token
judivnfptk.execute-api.us-west-2.amazonaws.com/prod/
152 B
553 B
Fetch
General
Full URL
https://judivnfptk.execute-api.us-west-2.amazonaws.com/prod/token
Requested by
Host: support.zendesk.com
URL: https://support.zendesk.com/hc/theming_assets/01J18H4KJAEZ5Q60Y5QS3ZZGPR
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.186.224.208 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-186-224-208.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform
"Win32"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

date
Sat, 06 Jul 2024 06:35:47 GMT
x-amzn-requestid
9285ec72-7f54-44ae-8533-16e368291604
x-amzn-trace-id
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access-control-allow-methods
OPTIONS,POST
content-type
application/json
access-control-allow-origin
https://support.zendesk.com
access-control-allow-credentials
true
x-amz-apigw-id
aejWpHVAvHcEpHg=
content-length
152
access-control-allow-headers
Content-Type, Access-Control-Allow-Headers, Authorization, X-Requested-With
token
judivnfptk.execute-api.us-west-2.amazonaws.com/prod/ Frame
0
0
Preflight
General
Full URL
https://judivnfptk.execute-api.us-west-2.amazonaws.com/prod/token
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.186.224.208 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-186-224-208.us-west-2.compute.amazonaws.com
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
POST
Origin
https://support.zendesk.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-headers
Content-Type,X-Amz-Date,Authorization,X-Api-Key,X-Amz-Security-Token
access-control-allow-methods
OPTIONS
access-control-allow-origin
*
content-length
0
content-type
application/json
date
Sat, 06 Jul 2024 06:35:47 GMT
x-amz-apigw-id
aejWmHUsPHcEMVA=
x-amzn-requestid
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collect
region1.google-analytics.com/g/
0
0
Fetch
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-GX4ZE3WYYT&gtm=45je4730v882540254z8866433217za200zb866433217&_p=1720247745683&gcs=G100&gcd=13q3qPq2q5&npa=1&dma_cps=-&dma=1&tag_exp=0&cid=396534206.1720247747&ul=de-de&sr=1600x1200&uaa=x86&uab=64&uafvl=Not%252FA)Brand%3B8.0.0.0%7CChromium%3B126.0.6478.126%7CGoogle%2520Chrome%3B126.0.6478.126&uamb=0&uam=&uap=Win32&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=denied&_s=1&dt=%7B844-873-0997%7D%20What%20is%20the%2024-hour%20rule%20Cancellation%20British%20Airline%20%3F%20%7BQuick~Help%20%5B24*7%5D%7D%20%E2%80%93%20Zendesk%20help&sid=1720247746&sct=1&seg=0&dl=https%3A%2F%2Fsupport.zendesk.com%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7&en=page_view&_fv=2&_ss=1&ep.page_url=https%3A%2F%2Fsupport.zendesk.com%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7&ep.section_name=&epn.page_id=7556754679322&tfd=2714&_z=fetch
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-GX4ZE3WYYT&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
no-cache
date
Sat, 06 Jul 2024 06:35:47 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
0
Fetch
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-0G6FC9CS2V&gtm=45je4730v9168872284z8841938336za200zb841938336&_p=1720247745683&gcs=G100&gcd=13q3q3q2q5&npa=1&dma_cps=-&dma=1&tag_exp=0&cid=396534206.1720247747&ul=de-de&sr=1600x1200&ir=1&uaa=x86&uab=64&uafvl=Not%252FA)Brand%3B8.0.0.0%7CChromium%3B126.0.6478.126%7CGoogle%2520Chrome%3B126.0.6478.126&uamb=0&uam=&uap=Win32&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=denied&_eu=EA&_s=1&dl=https%3A%2F%2Fsupport.zendesk.com%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7&dr=&sid=1720247747&sct=1&seg=0&dt=%7B844-873-0997%7D%20What%20is%20the%2024-hour%20rule%20Cancellation%20British%20Airline%20%3F%20%7BQuick~Help%20%5B24*7%5D%7D%20%E2%80%93%20Zendesk%20help&en=page_view&_fv=1&_ss=1&ep.gtm_container_id=GTM-WR9LRM2&ep.gtm_container_version=9&ep.user_agent_string=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F126.0.0.0%20Safari%2F537.36&ep.content_language=&ep.client_id_2=not%20set&ep.timestamp=2024-07-06%2008%3A35%3A46.182%20GMT%2B0200%20(GMT%2B2)&ep.responsive_breakpoint=desktop&ep.gtm_tag_name=GA4%20-%20Page%20View&up.client_id_2=not%20set&up.logged_in=not%20set&up.customer_type=not%20set&upn.timezone_offset=2&tfd=2734&_z=fetch
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-0G6FC9CS2V&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
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cache-control
public, max-age=3600, s-maxage=604800
permissions-policy
camera=(), geolocation=(), microphone=()
timing-allow-origin
*
access-control-allow-headers
Origin, X-Requested-With, Content-Type, Accept
cf-ray
89ed93a6bc659a1d-FRA
df3d609f-14a9-4a77-b441-73602a4aaab2
app.pendo.io/data/ptm.gif/
42 B
103 B
Image
General
Full URL
https://app.pendo.io/data/ptm.gif/df3d609f-14a9-4a77-b441-73602a4aaab2?v=2.237.2_prod&ct=1720247747586&jzb=eJzlUk1v1DAU_C8-70uythMne1soEvRQWnURqAhF3uR1Y9axI390u1T73-tQWG4cKnHCJ7-xZvRmPF-fSDhOSFZkxCDJgmydPXh0bVBjQpeCFpQLwUVZiQV5UF4F61rVJ0J7_e7q4mO7aRFLymi_BSrqe-CSltCwugAsm3IpKsGR86Qsu85GE17IaY5Op8sQwuRXee7jNFkXsh9oevT7rLNjPnQ5Gog-T8MYjQrHfLI--FyUaZ2SV6JhlALUnEMtGBRNI-DzIAMoD2FAoBwGGx24qBHeStOh1jIoa-CNU0H5AdbKaWUQbqLq9vAe9TSTRFpvcnbyZPX02_R8fZVvLc0uyt2cMZr20y05nbM4a87YJB2asD6_JKiXYaYVVV6IfP6JJPeAzicHCaYZZSKjbdq0_yOwkdsPSdJErRckvAzkcfflkl5f7O4uzePdQa6Tzr2TI_58PIzdgbF6c7u58Vf773RuwTFgMl8ydlqcG6Kt7P_WEMH-04bMwfyKgxV1lVXFfFi95FUj_snHsKY6fXsGMPAoCQ
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.107.204.85 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
85.204.107.34.bc.googleusercontent.com
Software
istio-envoy /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 06:35:47 GMT
via
1.1 google
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
server
istio-envoy
access-control-max-age
600
access-control-allow-methods
GET,POST
content-type
image/gif
access-control-allow-origin
*
access-control-allow-credentials
false
x-envoy-upstream-service-time
29
access-control-allow-headers
*
content-length
42
alt-svc
clear
df3d609f-14a9-4a77-b441-73602a4aaab2
app.pendo.io/data/guide.js/
57 KB
11 KB
Script
General
Full URL
https://app.pendo.io/data/guide.js/df3d609f-14a9-4a77-b441-73602a4aaab2?id=7&jzb=eJydkE9P4zAQxb-Lz5046zhx0lthkeDCsuLfMTLJ0Fh17cgeVwLU716HQ7hzm3mj39Ob98VOJhry4W5kW9Y_3Nz__dc_9Yi1qMT4BkK17yC1qKGr2hKw7uo_qlESpWQbpofBJ0ffbF5TsHmYiOa45TymefaBik90I8ZDMfgjnwaODlLkeTkmZ-iDzz5S5KquG1XLRnWVEACtlNCqCsquU_A6aQITgSYEIWHyKUBIFuFauwGt1WS8g6tgyMQJdiZY4xD-JzMc4BbtvEAqx_N2fPl51iVrN-yIpEdNmm3XJpbR_KYNq90-6T1mFF3__MjOa0Or56LNOqCj3XrJUo6wYGXDS8VFKRa7E4aYH8uyKESlCtHPwY_sfL4A8p6G7Q&v=2.237.2_prod&ct=1720247747591
Requested by
Host: cdn.pendo.io
URL: https://cdn.pendo.io/agent/static/df3d609f-14a9-4a77-b441-73602a4aaab2/pendo.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.107.204.85 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
85.204.107.34.bc.googleusercontent.com
Software
istio-envoy /
Resource Hash
a715ac97f20825b946052b7635b6f12db96b5fda0583b2c80633b75989595597
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 06:35:47 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
via
1.1 google
server
istio-envoy
access-control-max-age
600
access-control-allow-methods
GET,POST
content-type
application/javascript
access-control-allow-origin
*
access-control-allow-credentials
false
x-envoy-upstream-service-time
36
access-control-allow-headers
*
alt-svc
clear
df3d609f-14a9-4a77-b441-73602a4aaab2
app.pendo.io/data/guide.gif/
42 B
303 B
Image
General
Full URL
https://app.pendo.io/data/guide.gif/df3d609f-14a9-4a77-b441-73602a4aaab2?jzb=eJwFwIEIAAAAwDDQd3-N1QABFQC5&ct=1720247747593&v=2.237.2_prod
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.107.204.85 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
85.204.107.34.bc.googleusercontent.com
Software
istio-envoy /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 06:35:47 GMT
via
1.1 google
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
server
istio-envoy
access-control-max-age
600
access-control-allow-methods
GET,POST
content-type
image/gif
access-control-allow-origin
*
access-control-allow-credentials
false
x-envoy-upstream-service-time
1
access-control-allow-headers
*
content-length
42
alt-svc
clear
zendesk-favicon.svg
d1eipm3vz40hy0.cloudfront.net/images/logos/
502 B
939 B
Other
General
Full URL
https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.118.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-118-69.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
00637d75ad0c5d41cee448c01dccae092fbf5feae7d61790c22a6fd1a9c9367f

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-amz-version-id
5gFc6eFXNaDIm6lHGy6Z8XciFskvIL0x
date
Sat, 06 Jul 2024 02:32:58 GMT
via
1.1 fd38301adb0ceb6cf6c42567f371a2f4.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P1
age
14576
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
502
last-modified
Wed, 05 Apr 2023 16:00:05 GMT
server
AmazonS3
etag
"f0f7ffee7058b64c45240c9fa73c8a49"
vary
Accept-Encoding
content-type
image/svg+xml
accept-ranges
bytes
x-amz-cf-id
W96lWX93oKt3N0_raD3vuJ1SOEDRABLE8FmvdbeJp2N-FMFZQxzS2w==
12.f83656fbc6c9f02061b2.chunk.js
siteintercept.qualtrics.com/dxjsmodule/
74 KB
21 KB
Script
General
Full URL
https://siteintercept.qualtrics.com/dxjsmodule/12.f83656fbc6c9f02061b2.chunk.js?Q_CLIENTVERSION=2.10.0&Q_CLIENTTYPE=web&Q_BRANDID=support.zendesk.com
Requested by
Host: znehspotzjyz81wvs-zendeskinc.siteintercept.qualtrics.com
URL: https://znehspotzjyz81wvs-zendeskinc.siteintercept.qualtrics.com/SIE/?Q_ZID=ZN_ehsPotZjyz81wvs
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.17.209.240 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
369a904e6a2a6cb6fef3e935c723dead810c01aa74ff7771983a06e5f3cf8f39
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 06:35:47 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
max-age=31536000; includeSubDomains; preload
age
282487
content-security-policy-report-only
frame-ancestors 'self' *.qualtrics.com *.my.salesforce.com *.visualforce.com *.visual.force.com *.lightning.force.com; report-uri https://sjc1.qualtrics.com/csp-report
edge-control
max-age=604800
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 01 Jul 2024 18:09:29 GMT
server
cloudflare
etag
W/"12863-1906f7ccfa8"
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=604800, s-maxage=604800
permissions-policy
camera=(), geolocation=(), microphone=()
timing-allow-origin
*
access-control-allow-headers
Origin, X-Requested-With, Content-Type, Accept
cf-ray
89ed93a74cce9a1d-FRA
favicon.ico
d1eipm3vz40hy0.cloudfront.net/images/logos/favicons/
4 KB
5 KB
Other
General
Full URL
https://d1eipm3vz40hy0.cloudfront.net/images/logos/favicons/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.118.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-118-69.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-amz-version-id
F93LVYVz7fmQiRz6awbpSny.Vy9Ov_ox
date
Sat, 06 Jul 2024 03:26:52 GMT
via
1.1 fd38301adb0ceb6cf6c42567f371a2f4.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P1
age
11336
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
4286
last-modified
Wed, 05 Apr 2023 15:59:24 GMT
server
AmazonS3
etag
"fc5c7205c5417e055303832dc7fd47ed"
vary
Accept-Encoding
content-type
image/x-icon
accept-ranges
bytes
x-amz-cf-id
O-yTLExgr5DvcqlV1rcEkfqr1jXQ1Ruj4Kbr1bKKruFobqHmtv1kbw==
Targeting.php
siteintercept.qualtrics.com/WRSiteInterceptEngine/
2 KB
1 KB
XHR
General
Full URL
https://siteintercept.qualtrics.com/WRSiteInterceptEngine/Targeting.php?Q_ZoneID=ZN_ehsPotZjyz81wvs&Q_CLIENTVERSION=2.10.0&Q_CLIENTTYPE=web
Requested by
Host: siteintercept.qualtrics.com
URL: https://siteintercept.qualtrics.com/dxjsmodule/12.f83656fbc6c9f02061b2.chunk.js?Q_CLIENTVERSION=2.10.0&Q_CLIENTTYPE=web&Q_BRANDID=support.zendesk.com
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.17.209.240 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
850daeda681d95990ea9ca2ba86716006d9a4daebabb068ee976d8dcc3f34400
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform
"Win32"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

date
Sat, 06 Jul 2024 06:35:47 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-security-policy-report-only
frame-ancestors 'self' *.qualtrics.com *.my.salesforce.com *.visualforce.com *.visual.force.com *.lightning.force.com; report-uri https://sjc1.qualtrics.com/csp-report
referrer-policy
strict-origin-when-cross-origin
server
cloudflare
content-type
application/json
access-control-allow-origin
https://support.zendesk.com
cache-control
no-store, no-cache, must-revalidate, max-age=0
access-control-allow-credentials
true
permissions-policy
camera=(), geolocation=(), microphone=()
trace-id
ec0d8495ef6534bd
timing-allow-origin
*
cf-ray
89ed93a7ad219a1d-FRA
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theme.zdassets.com/theme_assets/10557657/
0
0

guide.-323232.1602106151548.css
pendo-static-5077612317114368.storage.googleapis.com/
7 KB
7 KB
Stylesheet
General
Full URL
https://pendo-static-5077612317114368.storage.googleapis.com/guide.-323232.1602106151548.css
Requested by
Host: cdn.pendo.io
URL: https://cdn.pendo.io/agent/static/df3d609f-14a9-4a77-b441-73602a4aaab2/pendo.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::201b Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
UploadServer /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 06:02:27 GMT
age
2001
x-guploader-uploadid
ACJd0NoZVqvwg2e3lIEO_AVmdveh3BUdckf4llosX4kh4WiJnn7yW9iY7p7vXZvpPLxx8bU1mM15JZM5Gg
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
identity
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
6660
last-modified
Wed, 07 Oct 2020 21:29:12 GMT
server
UploadServer
etag
"8c83ce211f6b0aa5223ed56957ce5568"
x-goog-generation
1602106152188976
x-goog-hash
crc32c=DN0KqA==, md5=jIPOIR9rCqUiPtVpV85VaA==
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=3600
x-goog-stored-content-length
6660
accept-ranges
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content-type
text/css
expires
Sat, 06 Jul 2024 07:02:27 GMT
2jmj7l5rSw0yVb_vlWAYkK_YBwk
pendo-static-5077612317114368.storage.googleapis.com/global-guide.js/
0
325 B
Script
General
Full URL
https://pendo-static-5077612317114368.storage.googleapis.com/global-guide.js/2jmj7l5rSw0yVb_vlWAYkK_YBwk
Requested by
Host: cdn.pendo.io
URL: https://cdn.pendo.io/agent/static/df3d609f-14a9-4a77-b441-73602a4aaab2/pendo.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::201b Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
UploadServer /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.zendesk.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Sat, 06 Jul 2024 05:47:00 GMT
content-encoding
gzip
age
2928
x-guploader-uploadid
ACJd0NqyFnSM5QrZx6oP7a1Kxmjk86OpYR2QywoiH5kqnI1O5GMVsvTVn91xKkPRqioEIkwXTVCb_UvnVw
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
23
last-modified
Wed, 27 Apr 2022 18:48:26 GMT
server
UploadServer
etag
"f0d79988b7772c003d04a28bd7417a62"
vary
Accept-Encoding
x-goog-generation
1651085306569481
x-goog-hash
crc32c=YesZug==, md5=8NeZiLd3LAA9BKKL10F6Yg==
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=3600
x-goog-stored-content-length
23
accept-ranges
bytes
content-type
application/json
expires
Sat, 06 Jul 2024 06:47:00 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/10557657/01HYDGNXGC3R8PAHSCTJC3T9WX

Verdicts & Comments Add Verdict or Comment

54 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 undefined| event object| fence object| sharedStorage object| OneTrustStub function| OptanonWrapper object| analytics object| deferredAnalytics object| dataLayer object| I18N object| Zendesk object| HelpCenter object| CAI object| webpackChunkhelp_center object| regeneratorRuntime object| I18n function| Z2SunCoWidget object| Smooch object| __z2SunCoWidgetRef object| pendo_options object| webpackChunk_segment_analytics_next string| analyticsWriteKey object| __SEGMENT_INSPECTOR__ object| AnalyticsNext object| otStubData object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady number| __styled-components-init__ object| pendoDeps function| pendoLoader object| gaplugins object| gaGlobal object| gaData object| Optanon object| OneTrust function| gtag string| OnetrustActiveGroups string| OptanonActiveGroups object| webpackJsonp_name_Integration function| setImmediate function| clearImmediate function| pendoIntegration object| pendo function| __onWebMessengerFrameReady__ object| _pendo_5jhiE4Zj object| QSI object| WAFQualtricsWebpackJsonP-cloud-2.10.0 object| _qsie function| normalize

9 Cookies

Domain/Path Name / Value
.support.zendesk.com/ Name: __cfruid
Value: e0f9e5b8da6991d67c1c07f7f0e74f1fb9f2f0fd-1720247745
.zendesk.com/ Name: ajs_anonymous_id
Value: ee5232db-278f-4a25-9380-e59517674e44
.support.zendesk.com/ Name: OptanonConsent
Value: isGpcEnabled=0&datestamp=Sat+Jul+06+2024+08%3A35%3A47+GMT%2B0200+(Mitteleurop%C3%A4ische+Sommerzeit)&version=202402.1.0&browserGpcFlag=0&isIABGlobal=false&hosts=&genVendors=V1%3A0%2C&consentId=0c9470ee-c408-454e-8619-60937cfbcffb&interactionCount=0&isAnonUser=1&landingPath=https%3A%2F%2Fsupport.zendesk.com%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F7556754679322--844-873-0997-What-is-the-24-hour-rule-Cancellation-British-Airline-Quick-Help-24-7&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0007%3A0%2CC0004%3A0
.support.zendesk.com/ Name: cf_clearance
Value: YjBuCiokYDFuBDCnnft85V37XJERiBNm7iX0epxYnfo-1720247747-1.0.1.1-PokhwBtTcCasSw9CqJJs5TJm28IV9L..9yVI.hWA3nkiKVIL3fGo_YK8hinb6_AFTXv_Zx0Ix1cfiwUcJbRC9Q
.zendesk.com/ Name: _pendo_visitorId.df3d609f-14a9-4a77-b441-73602a4aaab2
Value: _PENDO_T_ee5232db-278f-4a25-9380-e59517674e44
.zendesk.com/ Name: _pendo_accountId.df3d609f-14a9-4a77-b441-73602a4aaab2
Value:
.zendesk.com/ Name: _pendo_meta.df3d609f-14a9-4a77-b441-73602a4aaab2
Value: 1834512954
.zendesk.com/ Name: _pendo___sg__.df3d609f-14a9-4a77-b441-73602a4aaab2
Value: %7B%7D
.zendesk.com/ Name: _pendo_guides_blocked.df3d609f-14a9-4a77-b441-73602a4aaab2
Value: 0

1 Console Messages

Source Level URL
Text
network error URL: https://support.zendesk.com/api/v2/help_center/integration/token
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

6054c95a757a0200d2deeee0.webloader.smooch.io
api.segment.io
app.pendo.io
cdn.cookielaw.org
cdn.pendo.io
cdn.segment.com
cdn.smooch.io
d1eipm3vz40hy0.cloudfront.net
geolocation.onetrust.com
i1.wp.com
judivnfptk.execute-api.us-west-2.amazonaws.com
pendo-static-5077612317114368.storage.googleapis.com
region1.google-analytics.com
secure.gravatar.com
siteintercept.qualtrics.com
static.zdassets.com
support.zendesk.com
theme.zdassets.com
web-assets.zendesk.com
www.google-analytics.com
www.googletagmanager.com
znehspotzjyz81wvs-zendeskinc.siteintercept.qualtrics.com
theme.zdassets.com
104.17.209.240
104.18.249.37
104.18.72.113
13.32.118.69
142.250.184.232
18.66.112.28
192.0.77.2
2001:4860:4802:34::36
2606:4700:4400::6812:2044
2606:4700:4400::6812:2089
2606:4700::6813:b234
2a00:1450:4001:806::200e
2a00:1450:4001:80f::201b
2a00:1450:4001:831::2008
2a04:fa87:fffe::c000:4902
34.107.204.85
34.36.213.229
35.160.35.184
52.222.214.61
54.186.224.208
99.86.8.175
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