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CX SOLUTIONS FOR MULTI-LOCATION BUSINESSES. 

GET ACTIONABLE INSIGHTS INTO CUSTOMER EXPERIENCES, ACHIEVE OPERATIONAL
EXCELLENCE, AND EARN CUSTOMERS FOR LIFE WITH INTOUCH.

 

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ENSURE EXECUTION EXCEEDS EXPECTATIONS.

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EXCEPTIONAL CUSTOMER EXPERIENCE. 

 

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EFFICIENCY REIMAGINED FOR SMART BRANDS.

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PERFORMANCE.

 

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CX Featured Resource: Get your copy of our latest Convenience Store Trends
Report and uncover what is transforming the Petro-Convenience industry in 2024.
Download now!


THE CX SOLUTIONS YOU NEED FOR GROWTH.

GET INSIGHTS FROM MYSTERY SHOPPING & AUDIT PROGRAMS, CUSTOMER FEEDBACK SURVEYS,
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CX SOLUTIONS FOR EVERY INDUSTRY.

We help some of the top global multi-location brands in quick service and fast
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management, banking and finance, and hospitality, to name a few. 

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C-STORES

Collaborated with 6 of the top 10
gas & convenience store chains.

RETAIL & GROCERY

Worked with some of the most-respected brands in retail & grocery industry.

OTHER INDUSTRIES

Trusted by 1 of the top 3 tech giants
and 1 of the top 2 beverage leaders.

RESTAURANTS

Parnered with 4 of the top 10 and
10 of the top 50 QSR Chains.

C-STORES

Collaborated with 6 of the top 10
gas & convenience store chains.

RETAIL & GROCERY

Worked with some of the most-respected brands in retail & grocery industry.

OTHER INDUSTRIES

Trusted by 1 of the top 3 tech giants
and 1 of the top 2 beverage leaders.

RESTAURANTS

Parnered with 4 of the top 10 and
10 of the top 50 QSR Chains.

C-STORES

Collaborated with 6 of the top 10
gas & convenience store chains.

RETAIL & GROCERY

Worked with some of the most-respected brands in retail & grocery industry.

OTHER INDUSTRIES

Trusted by 1 of the top 3 tech giants
and 1 of the top 2 beverage leaders.

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TRUSTED BY +300 OF THE WORLD'S MOST-LOVED BRANDS

At our core, we believe in personalized experiences, and we are always looking
for ways to add value every step of the way. This dedication has built strong,
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From our ongoing research and industry insights to our commitment to your
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2024 TRENDS REPORT

Our latest C-Store report enables operators to gain insights into factors
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EMERGING EXPERIENCES STUDY

The 2024 study examines the performance of the new restaurant prototypes of 10
of the leading QSR brands, comparing them to their legacy locations.

DRIVE-THRU STUDY

The Drive-Thru Study is an industry benchmark report that goes back 23 years,
measuring the performance of 10 top quick-serve restaurant brands across the
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