URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengageme...
Submission: On February 14 via api from SG — Scanned from DE

Summary

This website contacted 23 IPs in 5 countries across 17 domains to perform 76 HTTP transactions. The main IP is 13.224.189.48, located in United States and belongs to AMAZON-02, US. The main domain is www.intercom.com. The Cisco Umbrella rank of the primary domain is 175248.
TLS certificate: Issued by Amazon on April 15th 2021. Valid for: a year.
This is the only time www.intercom.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 13.224.189.48 16509 (AMAZON-02)
24 13.224.189.103 16509 (AMAZON-02)
1 18.133.131.43 16509 (AMAZON-02)
8 2a04:4e42:600... 54113 (FASTLY)
1 2600:9000:20e... 16509 (AMAZON-02)
2 192.0.76.3 2635 (AUTOMATTIC)
1 2a00:1450:400... 15169 (GOOGLE)
4 44.194.179.189 14618 (AMAZON-AES)
7 104.16.92.80 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
6 151.101.194.133 54113 (FASTLY)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.224.189.38 16509 (AMAZON-02)
2 2600:9000:20e... 16509 (AMAZON-02)
1 151.101.130.137 54113 (FASTLY)
1 1 13.224.189.18 16509 (AMAZON-02)
4 13.225.80.82 16509 (AMAZON-02)
1 52.86.94.156 14618 (AMAZON-AES)
1 162.247.242.32 23467 (NEWRELIC-...)
1 99.83.219.81 16509 (AMAZON-02)
1 44.194.209.139 14618 (AMAZON-AES)
76 23
Apex Domain
Subdomains
Transfer
24 intercomassets.com
blog.intercomassets.com — Cisco Umbrella Rank: 989901
629 KB
16 wistia.com
fast.wistia.com — Cisco Umbrella Rank: 4263
embed-fastly.wistia.com — Cisco Umbrella Rank: 8352
distillery.wistia.com — Cisco Umbrella Rank: 5577
pipedream.wistia.com — Cisco Umbrella Rank: 5795
673 KB
7 intercomcdn.com
marketing.intercomcdn.com
fonts.intercomcdn.com — Cisco Umbrella Rank: 48429
js.intercomcdn.com — Cisco Umbrella Rank: 1943
231 KB
7 marketo.com
app-ab27.marketo.com — Cisco Umbrella Rank: 183908
143 KB
5 intercom.com
www.intercom.com — Cisco Umbrella Rank: 175248
api-visitor-analytics.intercom.com — Cisco Umbrella Rank: 298369
43 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 31
20 KB
2 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 1922
api-iam.intercom.io — Cisco Umbrella Rank: 2489
7 KB
2 wp.com
stats.wp.com — Cisco Umbrella Rank: 2460
pixel.wp.com — Cisco Umbrella Rank: 2394
3 KB
1 nr-data.net
bam.nr-data.net — Cisco Umbrella Rank: 559
322 B
1 newrelic.com
js-agent.newrelic.com — Cisco Umbrella Rank: 306
14 KB
1 google.de
www.google.de — Cisco Umbrella Rank: 6342
501 B
1 google.com
www.google.com — Cisco Umbrella Rank: 2
501 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 67
443 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 50
92 KB
1 cloudfront.net
dp3rct5vic41c.cloudfront.net
91 KB
1 clearbit.com
reveal.clearbit.com — Cisco Umbrella Rank: 16572
1 KB
0 litix.io Failed
fg8vvsvnieiv3ej16jby.litix.io Failed
76 17
Domain Requested by
24 blog.intercomassets.com www.intercom.com
blog.intercomassets.com
8 fast.wistia.com www.intercom.com
fast.wistia.com
7 app-ab27.marketo.com blog.intercomassets.com
app-ab27.marketo.com
6 embed-fastly.wistia.com www.intercom.com
fast.wistia.com
4 js.intercomcdn.com widget.intercom.io
js.intercomcdn.com
4 www.google-analytics.com www.googletagmanager.com
www.intercom.com
4 api-visitor-analytics.intercom.com dp3rct5vic41c.cloudfront.net
2 fonts.intercomcdn.com www.intercom.com
1 pipedream.wistia.com fast.wistia.com
1 api-iam.intercom.io js.intercomcdn.com
1 bam.nr-data.net js-agent.newrelic.com
1 distillery.wistia.com fast.wistia.com
1 widget.intercom.io 1 redirects
1 js-agent.newrelic.com www.intercom.com
1 marketing.intercomcdn.com www.intercom.com
1 www.google.de www.intercom.com
1 www.google.com www.intercom.com
1 stats.g.doubleclick.net www.google-analytics.com
1 pixel.wp.com www.intercom.com
1 www.googletagmanager.com www.intercom.com
1 stats.wp.com www.intercom.com
1 dp3rct5vic41c.cloudfront.net www.intercom.com
1 reveal.clearbit.com www.intercom.com
1 www.intercom.com
0 fg8vvsvnieiv3ej16jby.litix.io Failed fast.wistia.com
76 25
Subject Issuer Validity Valid
*.intercom.com
Amazon
2021-04-15 -
2022-05-14
a year crt.sh
blog.intercomassets.com
Amazon
2021-06-26 -
2022-07-25
a year crt.sh
clearbit.com
Amazon
2021-08-27 -
2022-09-25
a year crt.sh
fast.wistia.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-12-24 -
2023-01-25
a year crt.sh
*.cloudfront.net
Amazon
2021-03-19 -
2022-03-17
a year crt.sh
*.wp.com
Sectigo RSA Domain Validation Secure Server CA
2020-04-02 -
2022-07-05
2 years crt.sh
*.google-analytics.com
GTS CA 1C3
2022-01-17 -
2022-04-11
3 months crt.sh
app-ab27.marketo.com
Cloudflare Inc ECC CA-3
2021-06-03 -
2022-06-02
a year crt.sh
embed-fastly.wistia.com
R3
2022-01-22 -
2022-04-22
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-01-17 -
2022-04-11
3 months crt.sh
www.google.com
GTS CA 1C3
2022-01-17 -
2022-04-11
3 months crt.sh
www.google.de
GTS CA 1C3
2022-01-17 -
2022-04-11
3 months crt.sh
*.intercomcdn.com
Amazon
2022-01-30 -
2023-02-28
a year crt.sh
js-agent.newrelic.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-10-06 -
2022-11-07
a year crt.sh
*.wistia.com
Amazon
2021-04-01 -
2022-04-30
a year crt.sh
*.nr-data.net
DigiCert TLS RSA SHA256 2020 CA1
2022-01-10 -
2023-02-10
a year crt.sh

This page contains 3 frames:

Primary Page: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Frame ID: 585ECE6B13703A0E8C45F606799BFBDA
Requests: 67 HTTP requests in this frame

Frame: https://app-ab27.marketo.com/index.php/form/XDFrame
Frame ID: C4D8A49DE297D1363AB2314741242993
Requests: 2 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.ceecd100.js
Frame ID: D5E297724DD8BAAF22F54D94D03A03D3
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

How to Scale Customer Support Without Damaging the Customer ExperienceClose iconIntercom Topbar SearchTwitterLinkedInInstagramYouTubeTwitterLinkedInClose icon IntercomTwitterLinkedInInstagramYouTube

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • reveal\.clearbit\.com/v[(0-9)]/

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js

Overall confidence: 100%
Detected patterns
  • marketo\.\w+/js/forms(?:[\d.]+)/js/forms([\d.]+)\.min\.js

Page Statistics

76
Requests

96 %
HTTPS

35 %
IPv6

17
Domains

25
Subdomains

23
IPs

5
Countries

1949 kB
Transfer

4117 kB
Size

11
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 58
  • https://widget.intercom.io/widget/tx2p130c HTTP 302
  • https://js.intercomcdn.com/shim.latest.js

76 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.intercom.com/blog/scaling-your-customer-support/
130 KB
37 KB
Document
General
Full URL
https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.48 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-48.fra2.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
e0f6169b12bee59d7079bbb626117c3ecd31aae284521e4bd168c83ae3d40b76
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

content-type
text/html; charset=UTF-8
date
Mon, 14 Feb 2022 04:25:52 GMT
server
Pagely-ARES/1.10.7
x-gateway-request-id
01a6b9973ff70ac6b83e9264c87b4725
x-frame-options
SAMEORIGIN
link
<https://www.intercom.com/blog/?p=18332>; rel=shortlink
x-gateway-cache-key
1643740550.748|standard|https|intercom-origin.pagelyapps.com||/blog/scaling-your-customer-support/?mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g|webp
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
content-encoding
gzip
vary
Accept-Encoding
x-cache
Miss from cloudfront
via
1.1 8f20db43ba7579b7216cf908572d5054.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
x-amz-cf-id
ISzL8RianFLJQ-Y0ZzTP8Wg8AMSeQvUfCMnRNCQxJExpBHy6fyB4Hw==
TiemposText.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/
53 KB
54 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-103.fra2.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
4e3901f4a46c801ac51867af90506de85deff6518413adf27ab0c8e3f2c4e218

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 17:05:09 GMT
via
1.1 0baa339c02d06988c65d8623d1b3c6ec.cloudfront.net (CloudFront), 1.1 0b9e85cfe8fe19b385db56d32b4ce802.cloudfront.net (CloudFront)
age
386444
x-cache
Hit from cloudfront
content-length
54332
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
2871fc0f33dbdb9123aa983e10d33530
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.7
etag
"5bfed9b0-d43c"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1643740550.748||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P2, FRA2-C1
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
GR47MZGp65-GqX-dCim8T8jQQhOi6haechQiIIIr4E6HPvgp0COhtw==
expires
Fri, 11 Mar 2022 17:04:52 GMT
PatronWEB-Regular.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
40 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-103.fra2.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
8c3271ae00ec2b9936ca942c24319172321bbfa017d55d57248a9234e235437c

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 17:04:56 GMT
via
1.1 f960fa0538fdb326fc338e984fa7ece8.cloudfront.net (CloudFront), 1.1 0b9e85cfe8fe19b385db56d32b4ce802.cloudfront.net (CloudFront)
age
386457
x-cache
Hit from cloudfront
content-length
40498
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
da1186931cdefa144cace7bba5b2cbe9
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.7
etag
"5bfed9b0-9e32"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1643740550.748||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA53-C1, FRA2-C1
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
3TvFdTy3BFbsMXAETHujUbXdfhP6r97CAaxH7OvBAtXQ0g3GZDUs1w==
expires
Fri, 11 Mar 2022 17:04:52 GMT
PatronWEB-Bold.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
39 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-103.fra2.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
dbfdb04fe9a646d99489fc7e598262e88daab58d4e30af0049cd021937a2b50b

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 17:04:56 GMT
via
1.1 bbd2abbdb134a9d53c0a12f6566e69fe.cloudfront.net (CloudFront), 1.1 0b9e85cfe8fe19b385db56d32b4ce802.cloudfront.net (CloudFront)
age
386457
x-cache
Hit from cloudfront
content-length
40250
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
13c564de1b8845ad07913c17bb4b70f7
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.7
etag
"5bfed9b0-9d3a"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1643740550.748||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P2, FRA2-C1
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
wNhEgLZG415LDANif1ymrNiykLudcuZ2YjFqeiEY46e5mkuFOXzCmg==
expires
Fri, 11 Mar 2022 17:04:52 GMT
style.css
blog.intercomassets.com/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/
425 B
1017 B
Stylesheet
General
Full URL
https://blog.intercomassets.com/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/style.css?ver=2.1.5
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-103.fra2.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
a6cfbb4eac0a3e09a0c4f31eaff61c62f1d17bcbea2fc62afd8a61e5f1b1102d

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 17:04:56 GMT
content-encoding
gzip
age
386457
x-cache
Hit from cloudfront
x-gateway-cache-status
HIT
x-gateway-request-id
8c782ee72ed9df737c526e2dd7d4b79b
last-modified
Thu, 04 Mar 2021 21:23:33 GMT
server
Pagely-ARES/1.10.7
etag
W/"60414fd5-1a9"
vary
Accept-Encoding
x-gateway-skip-cache
0
x-gateway-cache-key
1643740550.748||https|intercom-origin.pagelyapps.com||/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/style.css?ver=2.1.5
via
1.1 1f0db25765b79d244ad1fa2184395c12.cloudfront.net (CloudFront), 1.1 7a3193ebce69450274ae629ce856b09c.cloudfront.net (CloudFront)
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P2, FRA2-C1
content-type
text/css
x-amz-cf-id
xKzEw3ug9fLxGns8DwQhT58OEZtIBm4FgRHgEfk9z5J1Q_cc0H-VJA==
expires
Fri, 11 Mar 2022 17:04:51 GMT
mediaelementplayer-legacy.min.css
blog.intercomassets.com/blog/wp-includes/js/mediaelement/
11 KB
4 KB
Stylesheet
General
Full URL
https://blog.intercomassets.com/blog/wp-includes/js/mediaelement/mediaelementplayer-legacy.min.css?ver=4.2.16
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https://www.google-analytics.com/collect?v=1&_v=j96&a=781327311&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fscaling-your-customer-support%2F%3Futm_medium%3Demail%26utm_source%3Dmkto%26utm_campaign%3DOMB-Reengagement%26mkt_tok%3DMjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g&ul=en-us&de=UTF-8&dt=How%20to%20Scale%20Customer%20Support%20Without%20Damaging%20the%20Customer%20Experience&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=newsletter&ea=visible&el=page&_u=YGDAgAABAAAAAE~&jid=&gjid=&cid=1815819671.1644812754&tid=UA-22834013-1&_gid=1445462496.1644812754&gtm=2wg290WB899HL&cg1=Support&cg2=Kaitlin%20Pettersen&cd3=Kaitlin%20Pettersen&cd4=Support&cd9=1815819671.1644812754&cd1=20220214%7C04936993&cd2=04%3A25%3A53&z=830940683
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 14 Feb 2022 02:23:56 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
7317
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
91 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=781327311&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fscaling-your-customer-support%2F%3Futm_medium%3Demail%26utm_source%3Dmkto%26utm_campaign%3DOMB-Reengagement%26mkt_tok%3DMjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g&ul=en-us&de=UTF-8&dt=How%20to%20Scale%20Customer%20Support%20Without%20Damaging%20the%20Customer%20Experience&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Reading&ea=StartedReading&_u=YGDAgAABAAAAAE~&jid=&gjid=&cid=1815819671.1644812754&tid=UA-22834013-1&_gid=1445462496.1644812754&gtm=2wg290WB899HL&cg1=Support&cg2=Kaitlin%20Pettersen&cd3=Kaitlin%20Pettersen&cd4=Support&cd9=1815819671.1644812754&cd1=20220214%7C04936993&cd2=04%3A25%3A53&cm2=1&z=1926021842
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 14 Feb 2022 02:23:56 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
7317
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
getForm
app-ab27.marketo.com/index.php/form/
9 KB
2 KB
Script
General
Full URL
https://app-ab27.marketo.com/index.php/form/getForm?munchkinId=258-CLW-344&form=1040&url=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fscaling-your-customer-support%2F&callback=jQuery112407133878577814596_1644812753638&_=1644812753639
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.92.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
136ba05738cf2ef7cae2c5d749a89a062748ed9f8afd0d3bd586eab07bf6c4a1

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:53 GMT
content-encoding
gzip
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
cf-ray
6dd388fe5f18913c-FRA
cached
true
ga-audiences
www.google.com/ads/
42 B
501 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1815819671.1644812754&jid=579370086&_u=YGBAgAABAAAAAE~&z=1593448796
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 14 Feb 2022 04:25:53 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
501 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1815819671.1644812754&jid=579370086&_u=YGBAgAABAAAAAE~&z=1593448796
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 14 Feb 2022 04:25:53 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
forms2.css
app-ab27.marketo.com/js/forms2/css/
13 KB
3 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.92.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
256e42104f48a5fa80b031da12dc56acde224fba3f9810f8f8192b39136d365a
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:53 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
3484
content-length
2623
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
etag
"29e01ae-3437-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6dd388fee80b913c-FRA
expires
Mon, 14 Feb 2022 08:25:53 GMT
forms2-theme-inset.css
app-ab27.marketo.com/js/forms2/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2-theme-inset.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.92.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
53386b51cdacd99baec553808a51cb6964b2a6e4b9db4c73d977c3d7311c76b6
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:53 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
REVALIDATED
vary
Accept-Encoding
content-length
953
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
etag
"16041b-d86-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6dd388fee80d913c-FRA
expires
Mon, 14 Feb 2022 08:25:53 GMT
getKnownLead
app-ab27.marketo.com/index.php/form/
145 B
349 B
Script
General
Full URL
https://app-ab27.marketo.com/index.php/form/getKnownLead?form=1040&lpId=&munchkinId=258-CLW-344&filledFields=true&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g&callback=jQuery112407133878577814596_1644812753638&_=1644812753640
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.92.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7116fe8f26f8aa9b790633bf91995c7179e99b29566d80e761b24a81d4a5cea4
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:54 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
application/javascript; charset=utf-8
cf-ray
6dd388fee80e913c-FRA
cookie.png
marketing.intercomcdn.com/assets/
3 KB
4 KB
Image
General
Full URL
https://marketing.intercomcdn.com/assets/cookie.png
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.38 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-38.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0c2548a63a97d2777a4c5cd9188be3ed87bb8401343908c88858060870b39837

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Mon, 14 Feb 2022 04:21:50 GMT
Via
1.1 eb83e7e264681d87a86c9b6a2159e502.cloudfront.net (CloudFront)
Last-Modified
Tue, 05 May 2020 18:27:05 GMT
Server
AmazonS3
Age
2045
ETag
"179d3c068e0add209989e31690466836"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
X-Amz-Cf-Pop
FRA2-C1
Accept-Ranges
bytes
Content-Length
3566
X-Amz-Cf-Id
0MKBbTkkAA-bIFCBYbXMU7afCGT0zm4hfD6PQDTRFDNnQ4sPhfaPog==
Graphik-Regular.woff
fonts.intercomcdn.com/graphik/
46 KB
46 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Regular.woff
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:c600:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
c31f9617ab13c0c1643f28a2edc660051b1cb81fa31c61be93d4cccb4c1747c0

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Sat, 12 Feb 2022 02:34:02 GMT
via
1.1 5076c8187f430eebe5e26fc594d6125a.cloudfront.net (CloudFront)
age
179513
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
access-control-max-age
3000
content-length
46928
last-modified
Wed, 21 Jul 2021 14:48:56 GMT
server
AmazonS3
etag
"475fb1f8332e3a4a5364d0cc76d2a9cd"
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods
GET
content-type
font/woff
access-control-allow-origin
*
cache-control
max-age=259200
x-amz-cf-pop
FRA2-C1
accept-ranges
bytes
x-amz-cf-id
UY6GnofGMcjEpa3_1Lhxe1nitFWAcjbELFeGHuuudjkCuVVoeu6bDA==
Graphik-Bold.woff
fonts.intercomcdn.com/graphik/
49 KB
49 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Bold.woff
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCg0F0Tnq5wICPLtq-uSDPSnX8Og0BMLHB7qVSG0vRHt1Jg92fcvFaKsTePo1Pvhy3G_4Mwe6YtFViI3axJbW0xVOhjRLfDpaifpwUralSloPH3g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:c600:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
3b610da3480cf9a693b3cede30b7bbf3d00a3930cc5b3a4d276a6ef64c92e1ac

Request headers

Referer
https://www.intercom.com/
Origin
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Reverse DNS
Software
/
Resource Hash
165217fc10bdf303c6012c2bff4ebc9ddadbbe334c9f89ad8bae8d1297422249

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:54 GMT
via
1.1 varnish, 1.1 varnish
age
840305
edge-cache-tag
6c80b0057069167b8abb195ecda18bb526e25e61 purge-experiment-61
access-control-request-method
*
x-cache
HIT, HIT
content-length
90616
x-served-by
cache-iad-kcgs7200081-IAD, cache-hhn4076-HHN
expires
Sat, 04 Feb 2023 11:00:49 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1644812755.560526,VS0,VE1
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
video/MP2T
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 1
seg-1-v1-a1.ts
embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/
88 KB
89 KB
XHR
General
Full URL
https://embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/seg-1-v1-a1.ts
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/engines/hls_video.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.194.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
165217fc10bdf303c6012c2bff4ebc9ddadbbe334c9f89ad8bae8d1297422249

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:54 GMT
via
1.1 varnish, 1.1 varnish
age
840305
edge-cache-tag
6c80b0057069167b8abb195ecda18bb526e25e61 purge-experiment-61
access-control-request-method
*
x-cache
HIT, HIT
content-length
90616
x-served-by
cache-iad-kcgs7200081-IAD, cache-hhn4076-HHN
expires
Sat, 04 Feb 2023 11:00:49 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1644812755.634823,VS0,VE0
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
video/MP2T
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 2
ping
api-iam.intercom.io/messenger/web/ Frame D5E2
54 KB
6 KB
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/ping
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.ceecd100.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.219.81 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ad8b87a22ce463223.awsglobalaccelerator.com
Software
nginx /
Resource Hash
dc9f15b7b8ae209e598b44ccd888abaeda5707b036e6e48239cf27069c813c96
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Mon, 14 Feb 2022 04:25:56 GMT
content-encoding
gzip
x-ami-version
ami-0193189dbe736df96
status
200 OK
strict-transport-security
max-age=31556952; includeSubDomains; preload
vary
Accept,Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
000e0efaa2o7lrh3sf80
x-runtime
1.671679
server
nginx
x-frame-options
SAMEORIGIN
etag
W/"dc9f15b7b8ae209e598b44ccd888abae"
x-ratelimit-remaining
166586
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json; charset=utf-8
access-control-allow-origin
https://www.intercom.com
x-intercom-version
6c3844ec41990d41a4bb714a622e62577dd4ba82
cache-control
max-age=0, private, must-revalidate
access-control-allow-credentials
true
x-ratelimit-reset
1644812760
x-ratelimit-limit
166666
access-control-allow-headers
Content-Type
x-content-type-options
nosniff
seg-2-v1-a1.ts
embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/
86 KB
86 KB
XHR
General
Full URL
https://embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/seg-2-v1-a1.ts
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/engines/hls_video.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.194.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
4fbaa570f65d8eeae96dc4b09596568777cb71f7ce6c15fda018f537cd7567d7

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:54 GMT
via
1.1 varnish, 1.1 varnish
age
1707854
edge-cache-tag
6c80b0057069167b8abb195ecda18bb526e25e61 purge-experiment-61
access-control-request-method
*
x-cache
HIT, HIT
content-length
87608
x-served-by
cache-iad-kiad7000136-IAD, cache-hhn4076-HHN
expires
Wed, 25 Jan 2023 10:01:41 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1644812755.677509,VS0,VE1
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
video/MP2T
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 1
seg-3-v1-a1.ts
embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/
88 KB
89 KB
XHR
General
Full URL
https://embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/seg-3-v1-a1.ts
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/engines/hls_video.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.194.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
670a091e6dc2974bcd2372b0e305a617da4cb831f9173de2cfd5e89671675b18

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 14 Feb 2022 04:25:54 GMT
via
1.1 varnish, 1.1 varnish
age
2745890
edge-cache-tag
6c80b0057069167b8abb195ecda18bb526e25e61 purge-experiment-61
access-control-request-method
*
x-cache
HIT, HIT
content-length
90616
x-served-by
cache-iad-kjyo7100173-IAD, cache-hhn4076-HHN
expires
Fri, 13 Jan 2023 09:41:04 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1644812755.705349,VS0,VE0
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
video/MP2T
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 1
mput
pipedream.wistia.com/
2 B
136 B
XHR
General
Full URL
https://pipedream.wistia.com/mput?topic=metrics
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.194.209.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-194-209-139.compute-1.amazonaws.com
Software
/
Resource Hash
565339bc4d33d72817b583024112eb7f5cdf3e5eef0252d6ec1b9c9a94e12bb3

Request headers

Referer
https://www.intercom.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
content-type
application/x-www-form-urlencoded

Response headers

access-control-allow-origin
*
date
Mon, 14 Feb 2022 04:25:55 GMT
content-length
2
access-control-allow-methods
POST, OPTIONS
content-type
text/plain; charset=utf-8
locale-de-json-modern.7fe3acfd.js
js.intercomcdn.com/ Frame D5E2
19 KB
6 KB
Script
General
Full URL
https://js.intercomcdn.com/locale-de-json-modern.7fe3acfd.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.ceecd100.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.80.82 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-80-82.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4ccc05a10af77763a0dd8ad982df9287fbd36a53416df4a5f380cfd592480f87

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Mon, 14 Feb 2022 03:27:19 GMT
content-encoding
gzip
last-modified
Thu, 10 Feb 2022 13:51:10 GMT
server
AmazonS3
age
3532
etag
"4587aa2532ffa53c587ceffcce6831e4"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 21a3da42c823b5a4a2d9c4c63248bbd6.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA2-C2
accept-ranges
bytes
content-length
5842
x-amz-cf-id
YTDqX2Ipr2Vyf3M8-yhV0xncuLygacrz0praIiUKZ6ViTxC5p7YUEA==
/
fg8vvsvnieiv3ej16jby.litix.io/
0
0

/
fg8vvsvnieiv3ej16jby.litix.io/ Frame
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
fg8vvsvnieiv3ej16jby.litix.io
URL
https://fg8vvsvnieiv3ej16jby.litix.io/
Domain
fg8vvsvnieiv3ej16jby.litix.io
URL
https://fg8vvsvnieiv3ej16jby.litix.io/

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| structuredClone object| NREUM object| newrelic function| __nr_require object| reveal object| dataLayer object| intercomSettings function| Intercom function| GTM object| intercomData object| intercom_visitor_data object| _stq function| SmoothScroll function| st_go function| linktracker_init object| wpcom object| IntercomGTM string| GTM_PAGEVIEW_URL object| pageViewPromise object| Wistia string| _wistiaElemId object| _wq object| wistiaEmbeds object| google_tag_manager function| postscribe object| google_tag_manager_external object| wistiajsonp-/embed/medias/8q9uw4tibd.jsonp function| tryToOpenBanner function| tryToOpenBannerOnScroll function| renderCookieConsent string| GoogleAnalyticsObject function| ga object| google_tag_data object| platform object| gaplugins object| gaGlobal object| gaData object| MktoForms2 object| jQuery112407133878577814596 function| triggerCustomEvent function| __intercomAssignLocation

11 Cookies

Domain/Path Name / Value
.intercom.com/ Name: gtm_id
Value: b01b2350-ac6b-4fee-b200-dcf28c64cb22
.app-ab27.marketo.com/ Name: __cf_bm
Value: FYvZ3tUXov7NxvE4gn4TZtxu5zOIIc.ao5Bkr3Hd2II-1644812753-0-AXJBcXiC29uiW2RLr6xJYZkTPKtdXeJYkw5H+QptyFB0Vfn2B/Ho10CXs3WKxGWD1aSwXmc1ylixSsfJ27G4nAc=
.intercom.com/ Name: _ga
Value: GA1.2.1815819671.1644812754
.intercom.com/ Name: _gid
Value: GA1.2.1445462496.1644812754
.www.intercom.com/ Name: _gaclientid
Value: 1815819671.1644812754
.www.intercom.com/ Name: _gasessionid
Value: 20220214|04936993
.www.intercom.com/ Name: _gahitid
Value: 04:25:53
.intercom.com/ Name: _dc_gtm_UA-22834013-1
Value: 1
.nr-data.net/ Name: JSESSIONID
Value: fc600c198017c01e
.intercom.com/ Name: intercom-id-tx2p130c
Value: 34b490ae-8bd8-4daa-b159-c2f69f115626
.intercom.com/ Name: intercom-session-tx2p130c
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
api-visitor-analytics.intercom.com
app-ab27.marketo.com
bam.nr-data.net
blog.intercomassets.com
distillery.wistia.com
dp3rct5vic41c.cloudfront.net
embed-fastly.wistia.com
fast.wistia.com
fg8vvsvnieiv3ej16jby.litix.io
fonts.intercomcdn.com
js-agent.newrelic.com
js.intercomcdn.com
marketing.intercomcdn.com
pipedream.wistia.com
pixel.wp.com
reveal.clearbit.com
stats.g.doubleclick.net
stats.wp.com
widget.intercom.io
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.intercom.com
fg8vvsvnieiv3ej16jby.litix.io
104.16.92.80
13.224.189.103
13.224.189.18
13.224.189.38
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13.225.80.82
151.101.130.137
151.101.194.133
162.247.242.32
18.133.131.43
192.0.76.3
2600:9000:20eb:1600:10:b017:5c00:21
2600:9000:20eb:c600:10:8536:c280:93a1
2a00:1450:4001:808::2008
2a00:1450:4001:80f::2003
2a00:1450:4001:810::2004
2a00:1450:4001:810::200e
2a00:1450:400c:c08::9d
2a04:4e42:600::622
44.194.179.189
44.194.209.139
52.86.94.156
99.83.219.81
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