www.washingtonpost.com Open in urlscan Pro
104.74.34.91  Public Scan

URL: https://www.washingtonpost.com/business/2024/12/18/credit-card-rewards-warning-cfpb/?utm_campaign=wp_post_most&utm_medium=email...
Submission: On December 18 via api from BE — Scanned from AU

Form analysis 1 forms found in the DOM

<form class="wpds-c-gRPFSl wpds-c-gRPFSl-jGNYrR-isSlim-false">
  <div class="transition-all duration-200 ease-in-out"><button type="submit" data-qa="sc-newsletter-signup-button" class="wpds-c-kSOqLF wpds-c-kSOqLF-uTUwn-variant-primary wpds-c-kSOqLF-eHdizY-density-default wpds-c-kSOqLF-ejCoEP-icon-left">Sign
      up</button></div>
</form>

Text Content

Accessibility statementSkip to main content

Democracy Dies in Darkness
SubscribeSign in



Democracy Dies in Darkness
BusinessEconomyEconomic PolicyPersonal FinanceWorkTechnologyBusiness of Climate
BusinessEconomyEconomic PolicyPersonal FinanceWorkTechnologyBusiness of Climate


CONSUMER WATCHDOG TAKES AIM AT CREDIT CARD REWARDS PROGRAMS

Major card issuers often play a “shell game” and deny consumers the rewards they
have earned, the Consumer Financial Protection Bureau warns.

Updated
December 18, 2024 at 12:49 p.m. EST40 minutes ago
2 min
90

The Consumer Financial Protection Bureau headquarters in Washington. (Andrew
Kelly/Reuters)
By Shannon Najmabadi

Some credit card companies may be breaking the law by illegally devaluing
accrued points, airline miles and other rewards used to entice cardholders, the
Consumer Financial Protection Bureau said Wednesday.


Get a curated selection of 10 of our best stories in your inbox every weekend.


Card companies may be violating federal law if they deploy promotional language
that conflicts with fine-print disclaimers, use buried and vague terms to revoke
customers’ rewards or otherwise prevent customers from redeeming rewards, the
federal consumer watchdog said in guidance to law enforcement agencies.


Share
90 Comments



NewsletterWednesdays
The Color of Money
Advice on how to save, spend and talk about your money for the short and long
term from Michelle Singletary.
Sign up


Advertisement


Advertisement


Advertisement

Company
About The Post
Newsroom Policies & Standards
Diversity & Inclusion
Careers
Media & Community Relations
WP Creative Group
Accessibility Statement

Sections
Trending
Politics
Elections
Opinions
National
World
Style
Sports
Business
Climate
Well+Being
D.C., Md., & Va.
Obituaries
Weather
Arts & Entertainments
Recipes

Get The Post
Manage Your Subscription
Become a Subscriber
Gift Subscriptions
Mobile & Apps
Newsletters & Alerts
Washington Post Live
Reprints & Permissions
Post Store
Books & E-Books
Print Special Editions Store
Print Archives (Subscribers Only)
Today’s Paper
Public Notices

Contact Us
Contact the Newsroom
Contact Customer Care
Contact the Opinions Team
Advertise
Licensing & Syndication
Request a Correction
Send a News Tip
Report a Vulnerability

Terms of Use
Digital Products Terms of Sale
Print Products Terms of Sale
Terms of Service
Privacy Policy
Cookie Settings
Submissions & Discussion Policy
RSS Terms of Service
Sitemap
Ad Choices

washingtonpost.com © 1996-2024 The Washington Post
COMPANY
CHEVRON ICON

Diversity & Inclusion
Careers
Media & Community Relations
WP Creative Group
Accessibility Statement

SECTIONS
CHEVRON ICON

Trending
Politics
Elections
Opinions
National
World
Style
Sports
Business
Climate
Well+Being
D.C., Md., & Va.
Obituaries
Weather
Arts & Entertainments
Recipes

GET THE POST
CHEVRON ICON

Manage Your Subscription
Become a Subscriber
Gift Subscriptions
Mobile & Apps
Newsletters & Alerts
Washington Post Live
Reprints & Permissions
Post Store
Books & E-Books
Print Special Editions Store
Print Archives (Subscribers Only)
Today’s Paper
Public Notices

CONTACT US
CHEVRON ICON

Contact the Newsroom
Contact Customer Care
Contact the Opinions Team
Advertise
Licensing & Syndication
Request a Correction
Send a News Tip
Report a Vulnerability
Download the Washington Post App

 * About The Post
 * Policies & Standards
 * Digital Products Terms of Sale
 * Print Products Terms of Sale
 * Terms of Service
 * Privacy Policy
 * Cookie Settings
 * Submissions & Discussion Policy
 * RSS Terms of Service
 * Sitemap
 * Ad Choices

 * washingtonpost.com
 * © 1996-2024 The Washington Post

5.31.6




Already a subscriber? Sign in
END OF YEAR SALE


OUR YEAR-END SALE IS HERE.
SWITCH ON.

Subscribe for unlimited access to unmatched reporting. You can cancel anytime.
MONTHLY
A50c every week for the first year billed as A$2 every 4 weeks
YEARLY
A$90 A$29 for the first yearbest value
 * Unlimited access on the web and in our apps
 * 24/7 live news updates

Add your email address
By creating your account, you agree to The Washington Post's Terms of Service
and Privacy Policy.
The Washington Post may use my email address to provide me occasional special
offers via email and through other platforms. I can opt out at any time.

Card
View more offers