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Submission: On November 21 via manual from AU — Scanned from AU
Effective URL: https://orima.com.au/
Submission: On November 21 via manual from AU — Scanned from AU
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ORIMA
Menu
* Who we are
* What we do
* Work with us
* Contact
* News Centre
* COVID-19 Impact and Recovery Research
ORIMA RESEARCH HOMEPAGE
WE LISTEN, OBSERVE, MEASURE & SOLVE
Australia’s leading provider of end-to-end research and data analytics services
to the public and not-for-profit sector.
RESEARCH TO SUPPORT AUSTRALIA DURING COVID-19
ORIMA Research is turning our skills and resources towards generating
information about the impact of COVID-19 on the Australian community, and to
monitor the speed and consistency of our recovery once it passes. Click through
here to see the community and employee research projects we are running,
including current results and information on how to be involved.
Learn more
Featured project
ONLINE SAFETY FOR CHILDREN AND YOUNG PEOPLE
Making a difference through research.
In 2019 we worked with the Australian Centre to Counter Child Exploitation
(ACCCE), to shed light on awareness, perceptions and prevention behaviours
relating to online child sexual exploitation. The results from the research will
be used to shape current and future child online safety programs.
View all projects
WHAT WE DO
* COMMUNICATIONS AND MARKETING RESEARCH
* Communications strategy development
* Formative research to inform campaign development
* Audience segmentation
* Persona development
* Strategic territory, concept and refinement testing
* Tracking and evaluation
* Information product testing
* Communication audits
* CLIENT AND STAKEHOLDER RESEARCH
* Client experience surveys
* Stakeholder surveys and executive interviews
* Voice-of-customer programs
* Journey mapping
* Co-creation workshops
* Consultation & submission analysis
* Performance measurement for annual reporting & ongoing monitoring
* EMPLOYEE RESEARCH
* Employee surveys
* Employee Engagement Model
* Benchmarking
* COMMUNITY RESEARCH
* Awareness and attitude surveys
* Perceptions tracking
* Audience segmentation research
* POLICY DEVELOPMENT AND PROGRAM MANAGEMENT RESEARCH
* Exploring potential community reactions
* Testing policy / program options
* Co-designing service delivery/ regulatory approaches
* Impact studies
* PROGRAM EVALUATIONS AND REVIEWS
* Development of performance measurement frameworks and indicators
* Development of theory-of-change and program logic models
* Multi-method evaluations
* Compliance reviews
* Performance audits/reviews
* DATA ANALYTICS
* Actuarial analysis
* Administrative data analytics (Big Data)
* Compliance monitoring, reporting and tools
* Sense-making of data
* DATA PORTALS AND BALLOTS
* Online surveys and forms
* Secure ballot platforms
* Online data collection and survey portals for organisations, schools &
service providers
* Feedback and complaints management systems
* Dashboard reporting
* Apps
* PGPA COMPLIANCE SERVICES
Services to assist Commonwealth agencies achieve better practice compliance
with their obligations under the Public Governance, Performance and
Accountability (PGPA) Act (2013), PGPA Rule (Commonwealth Performance
Framework) and Regulator Performance Guide including:
* Gap analyses of Commonwealth agencies’ performance measurement frameworks
and measures
* Development of better practice performance measurement frameworks,
performance measures and data collection methodologies
* Stakeholder research services
* ABORIGINAL & TORRES STRAIT ISLANDER RESEARCH
* Culturally appropriate quantitative and qualitative research with
Aboriginal & Torres Strait Islander Peoples in metropolitan, regional and
remote Australia
* Access to Australia-wide network of First Nations Community Interviewers,
equipped to conduct face-to-face interviews in their local communities
* Regular cost-effective Aboriginal & Torres Strait Islander Omnibus Survey
– take advantage of an existing sample and only pay for the questions you
want to ask
* Research approach, design, conduct, analysis and reporting informed by
Aboriginal & Torres Strait Islander advisors
* DISABILITY SERVICES RESEARCH
* Person-centric inclusive surveys and innovative research methodologies
* Easy read and Easy English surveys tailored to those with cognitive
impairment and more complex communication needs
* Person-centred customer experience framework and benchmarking for human
services
* Employee engagement model with benchmarking
* Inclusive engagement advisory and training services
* Customised impact and outcome measurement frameworks
* Rapid implementation of business intelligence tools for disability and
multi-service providers
* Critical incident, complaints and risk handling for disability and human
services organisations
* EDUCATION RESEARCH
* Online surveys tailored to students, families/ parents, staff and schools
* Large (census) and small-scale survey methodologies
* Bespoke online administration portals optimised for use in school settings
* Accessible surveys to facilitate student participation (e.g. reduced
number of questions, simplified language/ scales or visual aids)
* Translated online surveys in languages other than English
* Dashboard reporting at school and organisation level
* CONSULTING AND ADVISORY SERVICES
* Training, coaching and capability building in research design, statistics,
analysis
* Organisational development and performance
* Research program strategy and design
* Communications strategy design
* Social marketing strategy design
* KPI development
* Consultation/ round-table design and planning
* USER-CENTRED DESIGN
* Audience segmentation
* Persona development
* Journey mapping
Our people
OUR PRINCIPALS
* SZYMON DUNIEC, BEC (HONS), QPR, FTRS, MIPPA
MANAGING DIRECTOR | MELBOURNE
Szymon is one of Australia’s leading public sector research consultants, with
over 25 years of relevant experience. He is a Fellow of The Research Society
(formerly the Australian Market and Social Research Society) and has held a
range of leadership positions in the social research industry, including
National President and Vice President of The Research Society, member of the
Research Industry Council of Australia and member of the Privacy Compliance
Committee of the Australian Data and Insights Association.
Szymon’s recent areas of professional focus have included public sector
organisational performance measurement, stakeholder and client research,
workforce research and community research.
* LIZ DUNIEC, BSC (PSYCH), GRAD DIP (ORG PSYCH), MASTER OF APPLIED POSITIVE
PSYCHOLOGY, QPR, FTRS, MIPPA, MAASM, MAMI
FOUNDING DIRECTOR | MELBOURNE
Liz established ORIMA Research in 1996 with the aim of being a provider of
innovative and high quality research consultancy services to the public
sector. ORIMA Research is now Australia’s largest provider of research,
evaluation and data analytics services to the public sector. Liz has over 25
years of experience in market and social research.
Prior to starting ORIMA Research, she was a Principal of Interaction
Consulting Group for three years and a management consultant with
PriceWaterhouseCoopers (formerly Coopers and Lybrand’s Human Resources and
Strategic Management Group) in Canberra for over four years. Liz has an
academic background in psychology, including a Masters in Applied Positive
Psychology from the University of Melbourne. She currently specialises in
attitude and behaviour change through social marketing, communications
research and strategic government research to support policy and program
development and evaluations.
* RODNEY LATIMER, BA (HONS) (POLSCI, ECO, ASIAN STUDIES), QPR, MTRS
DIRECTOR | CANBERRA
Rodney has a background in economics and political science. He has over 20
years of experience in market and social research in both the public and
private sectors.
He is highly experienced in the project management of sensitive
government-to-business and business-to-business research. He specialises in
policy development and program management research, client/stakeholder
research, employee research, corporate strategy development and service
delivery.
More about our people
WHO WE WORK WITH
ORIMA is a genuine public sector research specialist – over 90% of our business
is conducted for public sector clients. Our intention is to improve the
wellbeing of people by contributing to high quality, evidence-based public
policy, public administration, service delivery and management decisions through
our research, data analytics and advisory services.
* 100% of our clients were satisfied with our overall performance.
* 100% of our clients said they’d work with us again.
* 100% of our clients would recommend us to others.
TESTIMONIALS
> I have never had a contract with ORIMA where I didn’t feel my contract was
> their absolute priority. They will bend over backwards to meet timeframes, are
> flexible with requirements, dig to understand the real issues and drivers
> behind the work and take the time to identify alternate or better (including
> simpler) ways to do things.
>
> Anonymous – Australian Government Agency
> It’s easy to deal with ORIMA. In Government things are very fluid, deadlines
> and priorities change constantly. Yet despite this ORIMA is flexible enough to
> accommodate this and deliver high quality products and services that
> meet dynamic needs.
>
> Anonymous – VIC Government Agency
> We are grateful for the work of ORIMA Research. Their service in administering
> the survey and ensuring data quality was exemplary. It is every researcher’s
> wish to work with a group that operates at this level of professional quality.
>
> Cardus Education Survey Australia
> In 2018–19 the ACCC engaged ORIMA Research to undertake a survey and conduct
> interviews with key stakeholders to qualitatively measure our effectiveness in
> achieving our purpose. The key findings from this research have been
> incorporated into this annual performance statement for 2018–19 and
> substantially enhance our performance measurement and reporting.
>
> ACCC
> They are a trusted government partner who work collaboratively with the client
> to develop a robust campaign evaluation program within a tight time frame.
> ORIMA was highly responsive and flexible to the client’s changing needs and
> delivered a comprehensive research report.
>
> Anonymous – NSW Government Agency
> The ORIMA team demonstrated a comprehensive understanding of our project and
> requirements and were able to take our abstract and often unclear ideas and
> turn them into a professional and appropriate product. Working with ORIMA was
> an extremely positive experience for me and my team and I will encourage
> others to use their services.
>
> Lifeline Australia
> Staff were responsive, flexible, professional and aware of the issues relevant
> to our research project. I could not recommend them highly enough, their
> impact on the success of this project was enormous. Their efforts have ensured
> that we will receive support to carry out these evaluations into the future,
> and have made us all look good! Thank you!
>
> Anonymous
> Out of all the contractors I have dealt with on projects, ORIMA have
> positively exceeded all my previous experiences. ORIMA have set an
> exceptionally high benchmark for other researchers/contractors in the field.
>
> Victorian Disability Services Commissioner
> They were fantastic to deal with on this project. Not only were they
> accommodating to our very short and changing timelines, but they went above
> and beyond to provide additional details and confirm queries in a timely
> manner. They also demonstrate a comprehensive knowledge of surveying within
> the public sector along with knowledge from other projects.
>
> Department of the Prime Minister and Cabinet
OUR PROJECTS
Most of our reports are confidential and are not publicly released.
Here are some examples of our publicly available reports:
* PARIS HEALTH SURVEY
ORIMA is supporting the Australian Commission on Safety and Quality in Health
Care with the Patient-Reported Indicator Surveys (PaRIS). The PaRIS survey
aims to use patients’ experiences to improve health care systems in Australia
and around the world. The survey will be open to over 6,500 accredited GP
practices and their patients across Australia. The survey is due to start in
mid-2023.
Read more
* COMMUNITY PERCEPTIONS MONITOR FOR THE AUSTRALIAN SPORTS COMMISSION
Since 2019 ORIMA has worked with the Australian Sports Commission to measure
and track feelings about sport and physical activity. The Community
Perceptions Monitor (CPM) is a monthly survey of 500 people, and explores
long-term trends, seasonal variations and the impact of high profile results
and events. A flexible module runs before and after major events like the
Olympics and Commonwealth Games, and the Matilda’s recent World Cup
campaign. Read more to see our factsheet which summarises CPM results from
the World Cup, and the excitement the Matildas generated.
Read more
* AUSTRALIA AWARDS SCHOLARSHIPS RESEARCH FOR THE DEPARTMENT OF FOREIGN AFFAIRS
AND TRADE
Australia Awards Scholarships are long-term awards administered by the
Department of Foreign Affairs and Trade (DFAT). They provide opportunities
for people from developing countries, particularly those countries located in
the Indo-Pacific region, to undertake full time undergraduate or postgraduate
study at participating Australian universities and other tertiary
institutions. Since 2008, ORIMA has worked with DFAT (and the former
administrator of the program, AusAID) to survey students shortly after they
arrive in Australia and at annual intervals thereafter, to ensure that the
program is meeting students’ academic and personal needs, and is contributing
to the goals of the program. Reporting is provided both at a program-wide
level and also a local level, so that participating institutions and relevant
DFAT posts can more effectively refine their services and processes.
Read more
JOIN OUR PANEL
We regularly conduct surveys and focus groups with people around Australia. Many
of our research projects play an important role in informing government
decisions affecting the Australian community. Participants in these studies are
rewarded through cash payments or vouchers.
Join us and have your say
PRIVACY POLICY
ORIMA Research (ABN 77 076 347 914 / ACN 076 347 914) respects and upholds your
rights under the Australian Privacy Principles contained in the Privacy Act 1988
(Cth) (“Privacy Act”).
More information
FOCUS GROUP PARTICIPANTS
Been involved in one of our focus groups and have some feedback? We’d love to
hear from you!
* First name*
* Location of focus group [city/town]
* Date of focus group
* Time of focus group
* Is there anything else you want to tell us about the topic we were
discussing?
* Do you have feedback for us about your experience with ORIMA Research?
* CAPTCHA
* Phone
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WORK WITH US
ORIMA Research is a growing, high performance research and consulting company
and we are always looking to recruit high quality staff. We look for people who
share our corporate values, particularly our commitment to being of service, to
excellence and to innovation.
More information
ORIMA Research pays respect to Aboriginal and Torres Strait Islander peoples
past and present, their cultures and traditions and acknowledges their
continuing connection to land, sea and community.
* Who we are
* Our values
* Our people
* Our contribution
* What we do
* Who we work with
* Our projects
* Work with us
* Current vacancies
* Graduate program
* Contact
* Privacy policy
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