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   Scaled Professional Scrum Learn skills to overcome scaling challenges
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   Practices
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   Scrum Master knowledge in levels I, II & III
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   of Product Owner knowledge in levels I, II & III
   Professional Scrum Developer Knowledge of practices and techniques that
   support building software with Scrum
   Professional Agile Leadership Value of agility and why leadership support is
   essential
   Professional Agile Leadership - EBM Advanced level of understanding about how
   an empirical approach helps organizations
   Scaled Professional Scrum Validate knowledge of scaling Scrum and the Nexus
   framework
   Professional Scrum Facilitation Skills Evidence that you can help teams move
   forward toward their desired outcomes
   Professional Scrum with Kanban How Scrum Teams can use Kanban to improve flow
   and increase delivery of value
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   Scrum to deliver greater value
   
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 * Resources
   
   General Resources
   
   Search All Resources Search to find what you are looking for
   Resource Center Find resources to help you wherever you are on your learning
   journey
   Professional Scrum Competencies A set of focus areas that all classes and
   certifications are built upon
   
   Learning Paths
   
   Scrum Master A set of resources for Scrum Masters
   Product Owner A set of resources for Product Owners
   Software Developer A set of resources for software developers using Scrum
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   Guides Guides provide definitive descriptions of ways of working
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 * Community
   Blog Read the latest articles from our trainer community and staff
   Forum Ask questions and share answers with the community
   Meetups Hosted by Professional Scrum Trainers and our partners
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   Become a Professional Scrum Trainer Learn how to be a Professional Scrum
   Trainer
   Search Professional Scrum Certification Holders Verify certifications
 * Innovations
   Scaling Scrum with Nexus Builds upon Scrum’s foundation to scale beyond a
   single team
   Guided Learning Solutions Grow skills with guided real-world activities and
   feedback
   Scrum with Kanban Enhance and complement Scrum while improving flow
   Evidence Based Management (EBM) Measure, manage and increase the value
   derived from product delivery

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About

About Us

Who is Scrum.org Learn about us and our mission
Why Scrum.org What makes us different
Partners Training companies and universities
News Get the latest news and press
Staff Meet our team
Professional Scrum Trainers Find a trainer or request a private class
Become a Professional Scrum Trainer Learn how to be a Professional Scrum Trainer
Diversity & Social Responsibility Learn about our commitment and support
Careers Join our team
Support Center View frequently asked questions and contact us

Learn About Scrum

What is Scrum Learn and find resources to get started
Professional Scrum Defined Learn what it's all about
The Scrum Guide Download and read the Scrum Guide
Training

Training Details

Class Schedule Find an upcoming public class
Find a Trainer or Coach Contact a trainer or request a private class
Student Reviews Read what students have to say
Ways to Take a Class Different formats and delivery methods

Courses by Accountability (Role)

All Courses Get an overview of our courses
Scrum Masters Courses to help Scrum Masters improve the abilities
Product Owners Courses to help Product Owners improve their ability to deliver
value
Developers Courses to help Developers on the Scrum Team better fulfill their
accountabilities
Agile Leaders Courses to help leaders better support their teams

Courses

Applying Professional Scrum Work together in Scrum Teams
Professional Scrum Master Explore Agile and Scrum principles
Professional Scrum Master II Handle advanced level challenges and situations
Professional Scrum Product Owner Discover product management skills & practices
Professional Scrum Product Owner - Advanced Deepen understanding of the many PO
stances
Professional Agile Leadership Essentials Support and empower agile teams
Professional Agile Leadership - Evidence-Based Management Improve outcomes,
capabilities and results
Professional Scrum Product Backlog Management Skills Improve their ability to
manage all aspects of the Product Backlog
Professional Scrum Facilitation Skills Improve Scrum Team, stakeholder and
customer interactions
Scaled Professional Scrum Learn skills to overcome scaling challenges
Professional Scrum with Kanban Understand how flow can help Scrum Teams
Professional Scrum with User Experience Create cross-functional teams
Applying Professional Scrum for Software Development Learn Agile Software
Practices
Certification

Certifications

All Certifications Learn about all available certifications
Professional Scrum Master Fundamental, advanced & distinguished levels of Scrum
Master knowledge in levels I, II & III
Professional Scrum Product Owner Fundamental, advanced & distinguished levels of
Product Owner knowledge in levels I, II & III
Professional Scrum Developer Knowledge of practices and techniques that support
building software with Scrum
Professional Agile Leadership Value of agility and why leadership support is
essential
Professional Agile Leadership - EBM Advanced level of understanding about how an
empirical approach helps organizations
Scaled Professional Scrum Validate knowledge of scaling Scrum and the Nexus
framework
Professional Scrum Facilitation Skills Evidence that you can help teams move
forward toward their desired outcomes
Professional Scrum with Kanban How Scrum Teams can use Kanban to improve flow
and increase delivery of value
Professional Scrum with User Experience Integrate modern UX practices into Scrum
to deliver greater value

Practice with Open Assessments

All Practice Tests See all available practice tests
Scrum Open Prepare for all certifications
Product Owner Open Prepare for PSPO
Software Developer Open Prepare for PSD
Nexus Open Prepare for SPS
Facilitation Skills Open Prepare for PSF Skills
Kanban Open Prepare for PSK
Agile Leadership Open Prepare for PAL
Evidence-Based Management Open Prepare for PAL-EBM
Resources

General Resources

Search All Resources Search to find what you are looking for
Resource Center Find resources to help you wherever you are on your learning
journey
Professional Scrum Competencies A set of focus areas that all classes and
certifications are built upon

Learning Paths

Scrum Master A set of resources for Scrum Masters
Product Owner A set of resources for Product Owners
Software Developer A set of resources for software developers using Scrum
Agile Leader A set of resources for those leading agile teams

Resources by Type (most popular)

Guides Guides provide definitive descriptions of ways of working
Webcasts Register for upcoming webcasts
Videos Watch to learn from Scrum experts
Case Studies See how others are using Scrum
Blog Read the latest articles from our trainer community and staff
Learning Series Walk through a series of content to learn about a specific topic
Podcasts Listen to Recordings from our community and beyond
Books By Ken Schwaber, Professional Scrum Trainers and Scrum.org
Community
Blog Read the latest articles from our trainer community and staff
Forum Ask questions and share answers with the community
Meetups Hosted by Professional Scrum Trainers and our partners
Events Find events that we participate in globally
Become a Professional Scrum Trainer Learn how to be a Professional Scrum Trainer
Search Professional Scrum Certification Holders Verify certifications
Innovations
Scaling Scrum with Nexus Builds upon Scrum’s foundation to scale beyond a single
team
Guided Learning Solutions Grow skills with guided real-world activities and
feedback
Scrum with Kanban Enhance and complement Scrum while improving flow
Evidence Based Management (EBM) Measure, manage and increase the value derived
from product delivery
Log In Register


UNLOCKING THE SECRETS OF SUCCESSFUL SCRUM TEAMS - NAVIGATING CONFLICT WITH THE
TEAM TOXINS CONCEPT


5 from 1 rating
Save

November 29, 2023
Register

WEDNESDAY NOVEMBER 29, 2023 11:00 AM EST (16:00 UTC)

Are you a part of a Scrum Team looking to enhance your collaboration and
communication dynamics? Join this webinar with PST Simon Flossmann and
professional coach Christian Hoftstetter as they delve into the secrets of
successful Scrum Teams that excel in conflict resolution and foster healthy
relationships.

Conflict is inevitable in any team environment, but how you handle it can make
all the difference. Based on the renowned work of American relationship
psychologist John Gottman, we'll explore the concept of "Team Toxins" – four
common patterns of toxic behavior that can hinder team effectiveness.

Together, we will uncover the toxic communication patterns that often plague
teams, hindering progress and causing friction among members. Learn how to spot
the early signs of toxic interactions within your team and understand how these
behaviors try to be helpful.

Take advantage of this opportunity to equip your Scrum Team with the essential
tools for conflict resolution, creating a more cohesive, resilient, and thriving
team environment. Join us for an engaging session to empower you to foster a
culture of open communication and collaboration within your Scrum Team.

Note: This webinar is designed specifically for Scrum Teams, but the insights
and strategies discussed can benefit any team looking to enhance their conflict
management skills.

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