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CITY OF LOVELAND

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 * Utility Billing-
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Services » Finance » Utility Billing


PAYMENT OPTIONS

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UTILITY BILLING PAYMENT OPTIONS

The Utility Billing Division offers various payment options to the City’s
utility customers. Through a partnership with Paymentus, we offer a convenient,
online payment application, and an automated pay-by-phone system, which make it
fast and easy to pay City utility bills.

Registered users of our previous online payment application, BillPay, need to
register on the City’s new application to take full advantage of online payment
options.


PAY ONLINE NOW:

 * Quick, one-time payments online without registration
 * Pay with a credit /debit card or e-Check


WANT TO REGISTER?

 * Register in seconds
 * Choose to save your payment information and save time in the future
 * Set up recurring credit/debit card or e-Check payments
   * Current Electronic Funds Transfer (EFT/automatic withdrawal) customers:
     Please call Utility Billing at 970-962-2111 if you set up recurring
     payments online. EFT will continue until we hear from you.
 * Access billing statements and payment history


PAY BY PHONE:

 * Make a quick payment 24/7 using our automated Interactive Voice Response
   (IVR) system
   * Call us at 970-962-2111, choose option #2, and then choose option #1.
 * Pay with a credit/debit card or e-Check

Please note: Multiple returned e-Checks may result in the loss of e-Check
privileges. 


OTHER PAYMENT OPTIONS


DROP BOX: 

 * Utility payment drop boxes are located at the Service Center (200 N Wilson
   Ave.), and the Civic Center (500 E. 3rd St.)
 * Payments are collected Monday - Friday. Do not drop off cash. Map


IN PERSON:

 * Pay your bill in person at the Utility Billing Office, 500 E. 3rd St., Suite
   100, from Monday through Friday,
   8 a.m. to 5 p.m. (closed from 8 a.m. to 8:30 a.m. on Fridays)


ELECTRONIC FUNDS TRANSFER:

 * Avoid the hassle of check writing each month. Have your monthly utility
   payment automatically deducted from your checking or savings account through
   Electronic Funds Transfer. Complete an Authorization Agreement and return it
   to Utility Billing. The completed agreement along with a voided check, or
   Direct Deposit/Automatic Payment form from your bank, may be dropped off at
   Utility Billing, or mailed to City of Loveland, 500 E. 3rd St., Suite 100,
   Loveland, CO 80537. There is no fee for this convenient option. Find the form
   in pdf format.
 * If you have questions, please call Utility Billing at 970-962-2111. 

Loveland Pulse

Learn more about the City's broadband internet service, sign up for City
Internet, and pay your Internet service bill online.

Final Estimates for Title Companies:

 * Please Submit the information to Final Estimates
 * Owners will still need to call the City to Stop and Start service
 * Title companies can only ask for a Final Estimate

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CITY OF LOVELAND

500 E. 3rd St.
Loveland, CO 80537 Phone: 970-962-2000


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