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YOUR ACCOUNT

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YOUR ACCOUNT


 * Manage Profiles
 * Manage Payments
 * Manage Address
 * Register My Business


YOUR BOOKINGS


 * Modify Booking
 * Cancel booking
 * Manage Active Rental
 * Download Invoice


OUR PRODUCTS


 * Car Rental
 * Truck Rental
 * Our Fleet
 * Our Locations
 * Car Rental Deals
 * SIXT+
 * SIXT Status Program
 * SIXT App


HELP AND MORE


 * Help
 * Lost and Found
 * Rental Information
 * SIXT Group
 * Careers
 * Corporate Responsibility


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PRIVACY NOTICE


SUMMARY OF PRIVACY NOTICE

Sixt Rent A Car, LLC (“SIXT”) respects your concerns about privacy. This Privacy
Notice governs the privacy practices of SIXT in the United States when you
interact with us in connection with rental car reservations. The notice does not
apply to the handling of your personal information by any SIXT entities located
outside the United States. If you have questions about our privacy practices,
please email us at privacy-us@sixt.com.

How We Collect Information

We collect information about you from a variety of sources, including via:

 * Our websites, mobile sites and applications
 * Customer service, including by email &phone
 * Partner travel sites and applications
 * Rental location counters
 * Events or other promotions
 * Our parent and affiliate companies
 * Business partners
 * Corporate customers

Information We Collect

The information we collect may include:

 * Your SIXT account and contact information
 * Photographs
 * Credit or debit card details
 * Government-issued ID number
 * Rental transaction details and history with SIXT
 * Information you share with us via social media
 * Geo-location of the device using SIXT apps
 * Website and app usage data
 * Information provided to us by third parties
 * Images that we may capture via video monitoring at our locations
 * Vehicle operation and location data
 * Marketing preferences
 * Frequent flyer or travel partner affiliations

How We Use Your Information

We use the information we collect to:

 * Facilitate your rental reservation in theU.S.
 * Manage your SIXT memberships, account profile and card
 * Maintain a record of your rentals
 * Provide customer support
 * Offer and tailor products and services
 * Manage events and promotions
 * Operate and evaluate our business and marketing programs
 * Comply with applicable legal requirements and our policies, and enforce our
   rights

Information Sharing

We may share the information we collect with:

 * Service providers that perform services for us
 * Travel agents, brokers and booking engines
 * Independent SIXT-branded locations and websites
 * Corporate members of our rental programs
 * Loyalty programs and other business partners
 * Online ad networks
 * Credit reporting and fraud prevention agencies
 * Government authorities or others, as required by law


OVERVIEW

Sixt Rent A Car, LLC (“SIXT”) respects your concerns about privacy. This Privacy
Notice describes the types of personal information we collect when you interact
with us in connection with rental car reservations in the United States, and how
SIXT collects, uses, retain and discloses your personal information. This
Privacy Notice does not apply to the handling of your personal information by
any SIXT entities located outside the United States, or by independent operators
of SIXT-branded locations or websites.

You may connect with SIXT via our website, SIXT.com, our mobile site and
application, via our Facebook page and other social media assets, or by calling
our customer service center.


SCOPE OF THE PRIVACY NOTICE

This Privacy Notice governs the collection, use and disclosure of personal
information by SIXT when you interact with us in connection with rental car
reservations in the U.S. SIXT is a global brand with operations and locations
throughout the world, and this Privacy Notice does not apply to SIXT
affiliatesoutside the U.S.


HOW WE COLLECT PERSONAL INFORMATION

We may obtain personal information about you from various sources, including
this website, our mobile site and applications, travel sites with which we
collaborate, at the rental location counters we operate, when you call or email
us or communicate with us through social media, or when you participate in
events or other promotions. We also may obtain information about you from our
parent or affiliate companies, business partners (including travel vendors),
corporate customers and other third parties.

You may choose not to provide some or all of your personal information to us,but
doing so may prevent us from providing our services to you, or limit our ability
to provide you with the level of service that you would otherwise expect from
us.


TYPES OF INFORMATION WE COLLECT

The types of information we may obtain include:

 * Your contact information (such as name, company, postal and email address, or
   phone number)
 * Emergency contact information (such as name and phone number)
 * Username and password for the account you may establish on SIXT.com or
   through our mobile applications
 * Payment details (including payment card number, security code, expiration
   date, cardholder name and billing address)
 * Identification details (such as your photograph, a copy of your Driver’s
   License and the information, Passport number, date of birth and frequent
   flyer or travel partner affiliations)
 * Rental transaction details (such as the location where the car was rented,
   reservation number, where and when the car was returned to SIXT, payment
   arrangements, insurance preferences and personal insurance information, gas
   consumption, mileage, license plate numbers of rented vehicles, and other
   information related to the vehicle rental)
 * Vehicle operation details, including data retrieved in the event of an
   accident, damage to the vehicle or similar incidents
 * Accident information, including statements about the details of an accident
 * Rental history with SIXT, including any accidents or violations involving our
   cars
 * Information you provide by interacting with us through social media,
   including by linking your social media account to your SIXT account or by
   using social login features
 * Geo-location information, such as, with your consent, the real-time
   geographic location of the device on which you install our mobile
   applications
 * Communications with you relating to customer service inquiries and complaints
 * Information you provide regarding your marketing preferences or in thecourse
   of participating in surveys or promotional offers
 * Other details that you may submit to us or that may be included in the
   information provided to us by third parties, such as by your employer or
   insurance provider

Please note that some of our rental locations are equipped with video monitoring
for security purposes, which may capture your image while you are on our
property.

In addition, when you visit our website or use our mobile applications, we,
along with our service providers, may collect certain information by automated
means, such as cookies and web beacons. A “cookie” is a text file that websites
send to a visitor’s computer or other Internet-connected deviceto uniquely
identify the visitor’s browser or to store information or settings inthe
browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF,
is used to transmit information back to a web server. Our emails may also
contain web beacons.

We also may use third-party website analytics tools (such as Omniture and Google
Analytics), that collect information about visitor traffic on our sites and
mobile applications. The information we may collect by automated means includes:

 * Information about the devices our visitors use to access the Internet (such
   as the IP address and the device, browser and operating system type)
 * URLs that refer visitors to our sites
 * Dates and times of visits to our sites
 * Information on actions taken on our sites (such as page views and site
   navigation patterns)
 * A general geographic location (such as country and city) from which a visitor
   accesses our websites
 * Search terms that visitors use to reach our sites


ONLINE ADVERTISING

On our websites, we may collect information about your online activities. Youmay
see certain ads on this and other sites because we participate in advertising
networks. Ad networks may include third-party ad servers, ad agencies, ad
technology vendors, social networks, and research firms. We are not responsible
for the privacy practices of these third parties, and we encourage you to read
their privacy policies, which may apply to these third-party programs.

Ad networks allow us to target our advertising to users through
demographic,behavioral and contextual means. These networks track your online
activitiesover time across third-party websites or online servicesby collecting
information through automated means, including through the use of cookies, web
server logs, web beacons and other methods. The networks use this information to
show you advertisements for SIXT and our business partners that are tailored to
your individual interests. The information our ad network vendors collect
includes information about your visits to websites that participate in the
vendors’ advertising networks, such as the pages or advertisements you have
viewed, and the actions you take on the sites. This data collection and ad
targeting may take place both on our websites and on third-party websites that
participate in the ad networks. This process also helps us track the
effectiveness of our marketing efforts.

Because there is not yet a consensus on how companies should respond to web
browser-based or other do-not-track (“DNT”) mechanisms, we do not respond to web
browser-based DNT signals at this time.


HOW WE USE THE INFORMATION WE COLLECT

We may use the information we obtain about you to:

 * Facilitate your rental vehicle reservation (including, for example, by
   helping you identify the closest SIXT location using the geo-location of your
   mobile device)
 * Register you for a SIXT profile, including the SIXT card, and manage and
   maintain your account
 * Process, validate, confirm, verify and monitor your rental reservations
   (including by processing payment card transactions and contacting youabout
   reservations)
 * Maintain a record of your reservations and rentals
 * Respond to your questions and comments and provide customer support
 * Communicate with you about our products, services, offers, events
   andpromotions, and offer you related products and services we believe may be
   of interest to you
 * Enable you to share information with your social network
 * Facilitate your communications with us, through social networks and other
   interactive media
 * Manage your participation in our events, sweepstakes and other promotions
 * Tailor our products and services to suit your personal interests and the
   manner in which visitors use our sites, applications and social media assets
 * Operate, evaluate and improve our business and the products and services we
   offer
 * Analyze and enhance our marketing communications and strategies (including by
   identifying when emails sent to you have been received and read)
 * Analyze trends and statistics regarding visitors’ use of our sites,
   mobileapplications and social media assets, and the purchases visitors make
   on our sites
 * Protect against and prevent fraud, unauthorized transactions, claims and
   other liabilities, and manage risk exposure, including by
   identifyingpotential hackers and other unauthorized users
 * Enforce our Terms and Conditions
 * Comply with applicable legal requirements and industry standards and our
   policies

We also may use the information we obtain about you in other ways for which we
provide specific notice.


INFORMATION WE SHARE

We do not sell or otherwise disclose personal information about you, except as
described in this Privacy Notice.

We may share the information we collect with:

 * Businesses that provide services on our behalf (such as identity verification
   services, payment processors or debt collection agencies)
 * Any intermediary you use, such as a travel agent, broker or booking engine,
   in relation to any aspect of your rental
 * Independent operators of SIXT-branded locations and websites (i.e., licensees
   or franchisees) for use in providing the products or services you have
   requested, and to communicate with you regarding such products and services
 * Your company or organization if you use our services under a
   corporatemembership or other commercial account
 * Our loyalty program partners, and other business or marketing partners
 * Financial institutions that issue and process credit and debit cards, in
   connection with payment card transactions
 * Credit reporting and fraud prevention agencies
 * The government or private organizations responsible of the processing or
   handling of traffic or parking related violations
 * Driver licensing authorities directly or through intermediary organizations,
   when needed to verify compliance with SIXT’s safe driver criteria for
   qualified drivers and/or to verify license information

We may also disclose information about you (i) if we are required to do so by
law or legal process, (ii) when we believe disclosure is necessary to prevent
harm or financial loss, or (iii) in connection with an investigation of
suspectedor actual fraudulent or illegal activity.

In the event we sell or transfer all or a portion of our business or assets, we
will use reasonable efforts to direct the transferee to use personal information
you have provided to us in a manner that is consistent with our Privacy Notice.
Following such a sale or transfer, you may contact the entity to which we
transferred your personal information with any inquiries concerning the
processing of that information.

We also may share the information about you in other ways for which we provide
specific notice at the time of collection.


YOUR CHOICES

We offer you certain choices about what information we collect from you, how we
use and disclose the information, and how we communicate with you.

Here are the choices we offer:

Marketing Emails

You may choose not to receive marketing email communications from us by clicking
on the unsubscribe link in the marketing emails or by unsubscribing your email
from our newsletter at
https://www.sixt.com/sixt-news/newsletter/newsletter-unsubscribe/. If you opt
out, you will continue receiving emails related to your reservations as well as
important informationabout your relationship with SIXT.

Targeted Advertising & Tracking

We may engage with advertising networks that are members of organizations or
programs that manage the privacy choices that these ad networks offer to
consumers. For example, you may opt out of receiving targeted advertising
through the Network Advertising Initiative member ad networks by clicking here
or the Digital Advertising Alliance member ad networks by clicking here. You may
opt-out of targeted ads on Facebook by clicking here.

Please note that we also may work with ad networks that offer their own opt-out
mechanisms and may not participate in the opt-out mechanisms that we linked
above.

Geo-Location Information

When you use a SIXT application on your mobile device, we may use the
geo-location of the device to enhance your booking experience, and to provide
you with notifications related to our locations, reservation information, local
offers or other information that we think will be helpful in providing you with
better services. You may choose not to share your geo-location details with us
by adjusting the device’s location services settings. For instructions on
changing the relevant settings, please contact your service provider or device
manufacturer. Please note that if you disable geo-location services for the SIXT
application, you will not be able to take advantage of location-based features
of the application.

Camera Information

With your consent, our application may utilize your device's camera. If you have
allowed us to utilize your device's camera in the past and wish to revoke the
permissions, please change the settings on your device.

Cookies

Most browsers will tell you how to stop accepting new cookies, how to be
notified when you receive a new cookie, and how to disable existing cookies.
Please note, however, that without cookies you may not be able to take full
advantage of all of our sites’ features. In addition, disabling cookies may
cancel opt-outs that rely on cookies, such as web analytics or targeted
advertising opt-outs.


ACCESS AND CORRECTION

You may obtain a copy of certain personal information we maintain about you or
update or correct inaccuracies in that information using the SIXT account you
may establish on our website. In addition, if you believe other personal
information we maintain about you is inaccurate, you may request that we correct
or amend the information by contacting us as indicated in the “How to Contact
Us” section of this Privacy Notice.


LINKS TO OTHER WEBSITES

Our websites may contain links to other sites for your convenience and
information. These sites may be operated by companies not affiliated with SIXT.
Linked sites may have their own privacy notices, which you should review if you
visit those websites. We are not responsible for the content of any websites not
affiliated with SIXT, any use of those sites, or those sites’ privacy practices.


DATA TRANSFERS

This is a U.S. website and application subject to U.S. laws, including those
governing the privacy and security of your information. When we obtain personal
information about you, we may process the information outside of the country in
which you are located, including in the European Union and the United States.
The countries in which we process the information may not have the same data
protection laws as the country in which you are located. We will protect your
information as described in this Privacy Notice.


HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards designed to assist
us in protecting the personal information we collect against accidental,
unlawful or unauthorized destruction, loss, alteration, access, disclosure or
use.

Please note that no electronic transmission of information can be entirely
secure. We cannot guarantee that the security measures we have in place to
safeguard personal information will never be defeated or fail, or that those
measures will always be sufficient or effective.

To help protect yourself, you should safeguard your SIXT account user name and
password and not share that information with anyone. You should not use the same
user name and password for your SIXT account as you do for your other online
accounts. Using the same log-in credentials across your online accounts may
significantly increase the risk of identity theft and fraud. You should also
sign off your account and close your browser window when you have finished your
visit to our site. Please note that we will never ask for your SIXT account user
name or password via email.


UPDATES TO THIS PRIVACY NOTICE

This Privacy Notice may be updated periodically. We will post a notice on
SIXT.com to notify you of any material changes to our Privacy Notice and
indicate at the bottom of the notice when it was most recently updated. We will
also communicate changes as required by applicable law.


HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice, or if you would
like us to update information we have about you or your preferences, please
contact us by email at privacy-us@sixt.com. You also may write to us at:

SIXT Rent A Car, LLC
Attention: Privacy
P.O. Box 8188
Fort Lauderdale, FL 33310



Last Updated: June 29, 2020

Effective January 1, 2020


INFORMATION FOR CALIFORNIA RESIDENTS


YOUR CALIFORNIA PRIVACY RIGHTS AND DISCLOSURES

If you are a California resident, you may have the right to:

 * Know.
   * The categories of personal information that we have collected about you
     during the past 12 months.
   * The categories of sources from which personal information is collected.
   * The business or commercial purpose for collecting or selling personal
     information.
   * The categories of third parties with whom we share your personal
     information.
   * Whether we’ve disclosed your personal information to third parties for a
     business purpose, and if so, the categories of personal information we
     disclosed, and the categories of third parties to whom we disclosed it.
   * Whether we have sold your personal information, and if so, the categories
     of personal information we sold, and the categories of third parties to
     whom we sold it.
 * Access. To request a copy of the personal information that we have collected
   about you.
 * Deletion. To request that we delete personal information about you that we
   have collected from you.
 * Opt out of sales. To direct us not to sell your personal information to third
   parties for valuable consideration.
 * Nondiscrimination. To exercise your rights described above free from
   discrimination.

These rights are subject to limitations under California law, and we may choose
to deny any request, if permitted to do so by applicable law.


HOW TO EXERCISE YOUR RIGHTS

You may submit a request to exercise your rights described above here. You may
also call us toll free at 1-888-568-6483. To opt out of sales, please click Do
Not Sell My Personal Information.

You may have to provide us with information to help us verify your identity
before we can process your request.

Authorized Agent. In certain circumstances, you are permitted to use an
authorized agent to submit requests on your behalf where (i) you provide your
authorized agent written permission, signed by you, showing that the requestor
is an authorized agent with written permission to act on your behalf and (ii)
you successfully verify your own identity with us


PERSONAL INFORMATION THAT WE COLLECT, USE AND SHARE

The chart below summarizes the information described throughout this policy in a
manner required by California law.

See our Privacy Policy for a description of the sources of the personal
information we collect, as well as the business and commercial purposes for
which we collect, use and share this information.

Under California law, some disclosures we make to vendors and business partners
for consideration may qualify as “sales” from which you may opt-out.

Category

Do we collect this info?

Do we share this info with third parties for business purposes?

Do we disclose this info for valuable consideration?

Identifiers

Yes

Yes

No

Online identifiers

Yes

Yes

Yes

CA Customer Records Categories

Yes

Yes

No

Protected Classification Characteristics

Yes, but only if you volunteer it to us or if your protected classification is
displayed on your driver’s license (e.g., vision impaired)

Yes

No

Commercial Information

Yes

Yes

No

Internet or Network Information

Yes

Yes

Yes

Geolocation Data

Yes, when you decide to grant us access to it

No

No

Professional or Employment Information

Yes, when your reservation is associated with a corporate account

Yes

No

Inferences

Yes

No

No




POPULAR CAR RENTAL LOCATIONS

Atlanta

Dallas

Denver

Fort Lauderdale

Las Vegas

Los Angeles

Miami

New York

Orlando

Phoenix

San Francisco

Seattle


CAR RENTAL OPTIONS AVAILABLE WITH SIXT

Convertible Rental

SUV Rental

Luxury Cars

Minivan Rental

Long Term Car Rental

Car Rental Under 25

One Way Car Rental

Unlimited Miles Car Rental

Mercedes-Benz Rental

BMW Rental

Car Rental without Credit Card

FAQs

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