URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Submission: On October 22 via api from RU — Scanned from US

Summary

This website contacted 16 IPs in 2 countries across 12 domains to perform 88 HTTP transactions. The main IP is 54.208.189.190, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.servicedeskplus.com.
TLS certificate: Issued by Sectigo RSA Domain Validation Secure ... on October 16th 2024. Valid for: a year.
This is the only time help.servicedeskplus.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Apex Domain
Subdomains
Transfer
37 servicedeskplus.com
help.servicedeskplus.com
1 MB
29 cloudfront.net
dy8kh0bbju9du.cloudfront.net
dzf8vqv24eqhg.cloudfront.net
3 MB
9 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 30
translate.googleapis.com — Cisco Umbrella Rank: 941
80 KB
2 zohocdn.com
css.zohocdn.com — Cisco Umbrella Rank: 14676
js.zohocdn.com — Cisco Umbrella Rank: 14289
57 KB
2 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1113
72 KB
2 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 220
71 KB
2 gstatic.com
fonts.gstatic.com
www.gstatic.com
22 KB
1 zohopublic.com
salesiq.zohopublic.com — Cisco Umbrella Rank: 16600
19 KB
1 zoho.com
salesiq.zoho.com — Cisco Umbrella Rank: 16330
47 KB
1 google.com
translate.google.com — Cisco Umbrella Rank: 1139
29 KB
1 sendgrid.net
u6763182.ct.sendgrid.net
335 B
1 zohosalesiq.com
widgets.zohosalesiq.com — Cisco Umbrella Rank: 85157
12 KB
88 12
Domain Requested by
37 help.servicedeskplus.com help.servicedeskplus.com
23 dzf8vqv24eqhg.cloudfront.net help.servicedeskplus.com
8 fonts.googleapis.com help.servicedeskplus.com
6 dy8kh0bbju9du.cloudfront.net help.servicedeskplus.com
dy8kh0bbju9du.cloudfront.net
2 maxcdn.bootstrapcdn.com help.servicedeskplus.com
maxcdn.bootstrapcdn.com
2 cdnjs.cloudflare.com help.servicedeskplus.com
cdnjs.cloudflare.com
1 js.zohocdn.com salesiq.zoho.com
1 css.zohocdn.com salesiq.zoho.com
1 salesiq.zohopublic.com salesiq.zoho.com
1 translate.googleapis.com
1 www.gstatic.com
1 fonts.gstatic.com fonts.googleapis.com
1 salesiq.zoho.com widgets.zohosalesiq.com
1 translate.google.com help.servicedeskplus.com
1 u6763182.ct.sendgrid.net help.servicedeskplus.com
1 widgets.zohosalesiq.com help.servicedeskplus.com
88 16
Subject Issuer Validity Valid
help.servicedeskplus.com
Sectigo RSA Domain Validation Secure Server CA
2024-10-16 -
2025-10-16
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2024-07-30 -
2025-07-03
a year crt.sh
upload.video.google.com
WR2
2024-09-30 -
2024-12-23
3 months crt.sh
widgets.zohosalesiq.com
Sectigo RSA Domain Validation Secure Server CA
2024-07-04 -
2025-08-03
a year crt.sh
*.ct.sendgrid.net
Go Daddy Secure Certificate Authority - G2
2024-04-15 -
2025-05-14
a year crt.sh
*.google.com
WR2
2024-09-30 -
2024-12-23
3 months crt.sh
*.zoho.com
Sectigo RSA Domain Validation Secure Server CA
2024-10-01 -
2025-10-01
a year crt.sh
*.gstatic.com
WR2
2024-09-30 -
2024-12-23
3 months crt.sh
cdnjs.cloudflare.com
WE1
2024-09-28 -
2024-12-27
3 months crt.sh
zohopublic.com
R10
2024-09-10 -
2024-12-09
3 months crt.sh
bootstrapcdn.com
WE1
2024-09-20 -
2024-12-19
3 months crt.sh
*.zohocdn.com
Sectigo RSA Domain Validation Secure Server CA
2024-07-17 -
2025-08-16
a year crt.sh

This page contains 1 frames:

Primary Page: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Frame ID: 860B865A3F7BAD5C544FD3AD619F1C8E
Requests: 89 HTTP requests in this frame

Screenshot

Page Title

Configure email server settings | Help desk admin guide

Detected technologies

Overall confidence: 100%
Detected patterns
  • ([\d.]+)?/mathjax\.js

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

88
Requests

100 %
HTTPS

40 %
IPv6

12
Domains

16
Subdomains

16
IPs

2
Countries

4822 kB
Transfer

8268 kB
Size

10
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

88 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request email-configurations.html$stripped-attachment-notification
help.servicedeskplus.com/configurations/helpdesk/
11 KB
9 KB
Document
General
Full URL
https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.208.189.190 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-208-189-190.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5c7abf213e55ac479a2b8ecadf1afc4d3f8dae17e1d7bf070d029b2bdcfab400
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36

Response headers

cache-control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
content-encoding
gzip
content-length
3774
content-type
text/html; charset=UTF-8
date
Tue, 22 Oct 2024 17:27:01 GMT
expires
Mon, 26 Jul 1997 05:00:00 GMT
p3p
CP="IDC DSP COR CURa ADMa OUR IND PHY ONL COM STA"
server
Apache
strict-transport-security
max-age=31536000; includeSubDomains; preload
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
style.css
help.servicedeskplus.com/resources/topic/
10 KB
3 KB
Stylesheet
General
Full URL
https://help.servicedeskplus.com/resources/topic/style.css
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.208.189.190 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-208-189-190.compute-1.amazonaws.com
Software
Apache /
Resource Hash
9563203c4932d4959caa9d5fbe987ced2c6e221feed1a3b8cd05f89bf62989da

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Response headers

content-encoding
gzip
accept-ranges
bytes
content-length
2289
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css
last-modified
Wed, 05 Jun 2024 08:54:44 GMT
server
Apache
vary
Accept-Encoding
main-css.css
dy8kh0bbju9du.cloudfront.net/static-lib/css/
115 KB
18 KB
Stylesheet
General
Full URL
https://dy8kh0bbju9du.cloudfront.net/static-lib/css/main-css.css
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2209:fc00:2:fe0e:8080:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
3a45eafac57bd90a08f1dbec67410a13d8261cec6130ba42f5f7e9cb6195cbbb

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

content-encoding
gzip
etag
W/"aa97b6ea094d2fc32c651efb329d78f0"
via
1.1 79455aeea26d3c071fd96c3c1432669a.cloudfront.net (CloudFront)
x-cache
RefreshHit from cloudfront
x-amz-cf-id
Y2_Ugb3_uB7egaqqrYLg9GXe4zTRAINxOP4vgZtyEeA-W5g-41VwoQ==
date
Tue, 22 Oct 2024 17:27:02 GMT
content-type
text/css
last-modified
Fri, 13 Aug 2021 18:58:00 GMT
server
AmazonS3
x-amz-cf-pop
EWR53-P1
vary
Accept-Encoding
docs-view-1664445892.css
help.servicedeskplus.com/
104 KB
18 KB
Stylesheet
General
Full URL
https://help.servicedeskplus.com/docs-view-1664445892.css
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.208.189.190 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-208-189-190.compute-1.amazonaws.com
Software
Apache /
Resource Hash
a6a80a8d2c824f83ab8f836979aad53cf24e1d956401fd1d4c18d8364c34281b

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Response headers

cache-control
public
content-encoding
gzip
pragma
cache
expires
Sat, 21 Dec 2024 17:27:01 GMT
content-length
17519
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css;charset=UTF-8
last-modified
Thu, 25 Jul 2024 10:33:45 GMT
server
Apache
vary
Accept-Encoding
xtheme-gray.css
dy8kh0bbju9du.cloudfront.net/themes/gray/css/
41 KB
7 KB
Stylesheet
General
Full URL
https://dy8kh0bbju9du.cloudfront.net/themes/gray/css/xtheme-gray.css?v=1420794072
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2209:fc00:2:fe0e:8080:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
fbc32c18e15043947a8a947e91a2ed0564686be26a4cfe6bf9293c8bbc8986f2

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

content-encoding
gzip
etag
W/"6765a1c10e981de0818f828f30fa4e91"
via
1.1 79455aeea26d3c071fd96c3c1432669a.cloudfront.net (CloudFront)
x-cache
RefreshHit from cloudfront
x-amz-cf-id
iXyi3G9fvNChL6PkBe0HnIbRJuk6c6pxQu09tgGLvNwOk1M1T_qkiw==
date
Tue, 22 Oct 2024 17:27:02 GMT
content-type
text/css
last-modified
Sat, 20 Nov 2021 01:51:50 GMT
server
AmazonS3
x-amz-cf-pop
EWR53-P1
vary
Accept-Encoding
style-14262-1729618021.css
help.servicedeskplus.com/userfiles/866/topic-css/
9 KB
3 KB
Stylesheet
General
Full URL
https://help.servicedeskplus.com/userfiles/866/topic-css/style-14262-1729618021.css
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.208.189.190 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-208-189-190.compute-1.amazonaws.com
Software
Apache /
Resource Hash
7b7d3bc62cafc76add3fe924dea9c0b7adfdb90820fdc3c28d7c195f74a5ed54

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Response headers

cache-control
public
content-encoding
gzip
pragma
cache
expires
Sat, 21 Dec 2024 17:27:01 GMT
content-length
2592
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css;charset=UTF-8
last-modified
Thu, 25 Jul 2024 10:33:45 GMT
server
Apache
vary
Accept-Encoding
css
fonts.googleapis.com/
7 KB
774 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Raleway:400,500i,600,700
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4004:c19::5f Washington, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
79c5e7bf66dba6cc3d844ab99db55907f22b30be00cd687b6e60a91d53c0570d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Tue, 22 Oct 2024 17:27:01 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Tue, 22 Oct 2024 17:27:01 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
css
fonts.googleapis.com/
2 KB
615 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Ubuntu
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4004:c19::5f Washington, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
11971833d23c57bf72957d51aa36747133064f82ee0b49d9e1c89215acaadbc0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Tue, 22 Oct 2024 17:27:01 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Tue, 22 Oct 2024 16:23:10 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
css
fonts.googleapis.com/
832 B
481 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Abril+Fatface
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4004:c19::5f Washington, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
95e5e9ffca34d9198b5cc3f91eb6e57c9fa9da02aff7faed718531d04540fcb3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Tue, 22 Oct 2024 17:27:01 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Tue, 22 Oct 2024 17:10:04 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
css
fonts.googleapis.com/
391 B
757 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Droid+Sans
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4004:c19::5f Washington, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
b2684c9de12f34dde8c47a618ab860e2e6a093b3297ec4c814e2e02c8fc22145
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Tue, 22 Oct 2024 17:27:01 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Tue, 22 Oct 2024 16:12:44 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
css
fonts.googleapis.com/
1 KB
561 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=PT+Sans
Requested by
Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4004:c19::5f Washington, United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f6ac446345e9379f1da4d812545ecb917992bbba176d0facb590f0c8cf2ac97b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Tue, 22 Oct 2024 17:27:01 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Tue, 22 Oct 2024 17:27:01 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Tue, 22 Oct 2024 16:26:00 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
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Security
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Server
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vary
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User-Agent
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Accept
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Response headers

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content-type
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vary
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server
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Request headers

User-Agent
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Referer
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Response headers

accept-ranges
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date
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content-type
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server
Apache
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Request headers

User-Agent
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Response headers

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Request headers

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Response headers

vary
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Request headers

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Request headers

User-Agent
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Response headers

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x-amz-server-side-encryption
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Protocol
H2
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Response headers

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content-type
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

User-Agent
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content-encoding
gzip
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x-amz-server-side-encryption
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

User-Agent
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last-modified
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x-amz-server-side-encryption
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
AmazonS3 /
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
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Response headers

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Accept-Encoding, Origin
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Image
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Request headers

User-Agent
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Response headers

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gzip
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x-amz-server-side-encryption
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Request headers

User-Agent
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Response headers

x-amz-cf-pop
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x-amz-server-side-encryption
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Request headers

User-Agent
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Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Request headers

User-Agent
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content-encoding
gzip
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x-amz-server-side-encryption
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URL: https://help.servicedeskplus.com/react-app/assets/bundle/main.bundle.js?v=887600097
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H2
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Apache /
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User-Agent
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content-type
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H2
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TLS 1.3, , AES_128_GCM
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Resource Hash
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Request headers

User-Agent
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Referer
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access-control-max-age
3000
etag
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access-control-allow-methods
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x-cache
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vary
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Full URL
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

User-Agent
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content-type
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H2
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Request headers

User-Agent
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Referer
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Response headers

accept-ranges
bytes
content-length
289
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content-type
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server
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Full URL
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H2
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User-Agent
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Response headers

accept-ranges
bytes
content-length
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date
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content-type
image/png
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server
Apache
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General
Full URL
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Apache /
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Request headers

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User-Agent
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content-length
803
content-encoding
gzip
date
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content-type
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vary
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server
Apache
/
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H2
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content-length
730
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gzip
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content-type
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server
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Request headers

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Response headers

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date
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content-type
image/png
last-modified
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server
AmazonS3
x-amz-cf-pop
JFK52-P6
x-amz-server-side-encryption
AES256
2023_04_10_13_30_304.png
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188 KB
189 KB
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2807:d400:3:42ae:6500:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
9007c33252f94d52ab8c68d182b43f0f9eb4f40a22404ec144f81be2248f62dd

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

vary
Accept-Encoding, Origin
etag
"cd434d15ba205f5136fd044b55121ad1"
via
1.1 1b4fcdcf534aed5a7a4dae6e1d54fc52.cloudfront.net (CloudFront)
accept-ranges
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x-amz-cf-id
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date
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content-type
image/png
last-modified
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server
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x-amz-cf-pop
JFK52-P6
x-amz-server-side-encryption
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dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/qu/
114 KB
114 KB
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2807:d400:3:42ae:6500:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/

Response headers

vary
Accept-Encoding, Origin
etag
"01757c433533bf789fe910d3f0ac48a3"
via
1.1 1b4fcdcf534aed5a7a4dae6e1d54fc52.cloudfront.net (CloudFront)
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x-cache
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content-type
image/png
last-modified
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server
AmazonS3
x-amz-cf-pop
JFK52-P6
x-amz-server-side-encryption
AES256
2021_06_24_11_54_022.png
dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/qu/
517 KB
518 KB
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2807:d400:3:42ae:6500:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
b404d878d9ed9eab4696f0a4fc59a27c5418d847d702ae85aeb2f2c3681497a4

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
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Response headers

vary
Accept-Encoding, Origin
etag
"e42c4e389c061e2962e2cb23511e4ada"
via
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date
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content-type
image/png
last-modified
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server
AmazonS3
x-amz-cf-pop
JFK52-P6
x-amz-server-side-encryption
AES256
system_log_error.png
dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/qu/4467/
273 KB
274 KB
Image
General
Full URL
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H2
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TLS 1.3, , AES_128_GCM
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2600:9000:2807:d400:3:42ae:6500:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
7d927e87de3670e7f9384eea7679e8d99668e972f4ede68d295aabd0050b3aa6

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
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Response headers

vary
Accept-Encoding, Origin
etag
"291cebf98dd7c3a88be7ec175d64c058"
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x-amz-cf-id
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date
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content-type
image/png
last-modified
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server
AmazonS3
x-amz-cf-pop
JFK52-P6
x-amz-server-side-encryption
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154 KB
155 KB
Image
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Full URL
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H2
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2600:9000:2807:d400:3:42ae:6500:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
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Response headers

vary
Accept-Encoding, Origin
etag
"78fc067002495968be0adf1250475662"
via
1.1 1b4fcdcf534aed5a7a4dae6e1d54fc52.cloudfront.net (CloudFront)
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x-amz-cf-id
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content-type
image/png
last-modified
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server
AmazonS3
x-amz-cf-pop
JFK52-P6
x-amz-server-side-encryption
AES256
s.gif
help.servicedeskplus.com/resources/app/images/
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0
Image
General
Full URL
https://help.servicedeskplus.com/resources/app/images/s.gif
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.208.189.190 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-208-189-190.compute-1.amazonaws.com
Software
Apache /
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Response headers

accept-ranges
bytes
content-length
43
date
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content-type
image/gif
last-modified
Thu, 09 Jun 2022 09:06:02 GMT
server
Apache

Verdicts & Comments Add Verdict or Comment

129 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| $EventManager object| $zoho object| $DBUtil object| $ZSIQDOMUtil function| $JSONUtil function| Connection function| ConnectionManager function| CORSObj function| WebSocketObj object| $History object| $UTSConnector object| s object| t object| HELPIQ object| helpiq object| webpackChunkkbproject function| setImmediate function| clearImmediate object| regeneratorRuntime object| HelpRevamp object| MathJax function| _DumpException object| default_tr object| _F_toggles string| MSG_TRANSLATE string| MSG_CANCEL string| MSG_CLOSE function| MSGFUNC_PAGE_TRANSLATED_TO function| MSGFUNC_TRANSLATED_TO string| MSG_GENERAL_ERROR string| MSG_LEARN_MORE function| MSGFUNC_POWERED_BY string| MSG_TRANSLATE_PRODUCT_NAME string| MSG_TRANSLATION_IN_PROGRESS function| MSGFUNC_TRANSLATE_PAGE_TO function| MSGFUNC_VIEW_PAGE_IN string| MSG_RESTORE string| MSG_SSL_INFO_LOCAL_FILE string| MSG_SSL_INFO_SECURE_PAGE string| MSG_SSL_INFO_INTRANET_PAGE string| MSG_SELECT_LANGUAGE function| MSGFUNC_TURN_OFF_TRANSLATION function| MSGFUNC_TURN_OFF_FOR string| MSG_ALWAYS_HIDE_AUTO_POPUP_BANNER string| MSG_ORIGINAL_TEXT string| MSG_FILL_SUGGESTION string| MSG_SUBMIT_SUGGESTION string| MSG_SHOW_TRANSLATE_ALL string| MSG_SHOW_RESTORE_ALL string| MSG_SHOW_CANCEL_ALL string| MSG_TRANSLATE_TO_MY_LANGUAGE function| MSGFUNC_TRANSLATE_EVERYTHING_TO string| MSG_SHOW_ORIGINAL_LANGUAGES string| MSG_OPTIONS string| MSG_TURN_OFF_TRANSLATION_FOR_THIS_SITE string| MSG_ALT_SUGGESTION string| MSG_ALT_ACTIVITY_HELPER_TEXT string| MSG_USE_ALTERNATIVES string| MSG_DRAG_TIP string| MSG_CLICK_FOR_ALT string| MSG_DRAG_INSTUCTIONS string| MSG_SUGGESTION_SUBMITTED string| MSG_MANAGE_TRANSLATION_FOR_THIS_SITE string| MSG_ALT_AND_CONTRIBUTE_ACTIVITY_HELPER_TEXT string| MSG_ORIGINAL_TEXT_NO_COLON string| MSG_LANGUAGE_UNSUPPORTED string| MSG_LANGUAGE_TRANSLATE_WIDGET string| MSG_RATE_THIS_TRANSLATION string| MSG_FEEDBACK_USAGE_FOR_IMPROVEMENT string| MSG_FEEDBACK_SATISFIED_LABEL string| MSG_FEEDBACK_DISSATISFIED_LABEL string| MSG_TRANSLATION_NO_COLON function| _exportVersion function| _getCallbackFunction function| _exportMessages function| _loadJs function| _loadCss function| _isNS function| _setupNS object| google object| $ZSIQLSDB object| $ZSIQCookie object| IframeHandler object| $zsalobj object| $zsalobjrestricted object| UDHandler object| ZSIQJWTVerify object| $ZSIQUtil object| $ZSIQLicence function| handleIframeFunction object| $UTSHandler object| $ZSIQUTS object| $ZSIQUTSAction object| ResponseFormatter object| $ZSIQNotifyCookie object| $ZSIQChat boolean| isdomloadhandled object| NEW_STATIC_URLS string| _STATIC_URL object| _NEW_MEDIARTC_URLS object| _ZSIQ object| $ZSIQAnalytics object| $ZSIQAutopick object| $zohosq object| $zcb object| $zv object| $zlm object| $zlch string| $zla boolean| $ZSIQ_UTSinitialized function| $ZSisThresholdExceeded function| $ZDestroyFloatData function| $ZNotifyTracking function| $ZShandleEvent number| SIQ_FLOAT number| SIQ_BUTTON number| SIQ_PERSONALIZE object| _WEBSITEAPIRESPONSE boolean| iscdnenabled object| cssjslist string| actualcssfile string| actualjsfile object| siq_layer object| $ZSIQChatWindow function| zsiqdrag object| $ZSIQTemplate object| $ZSIQWidgetUI object| $ZSIQWidget

10 Cookies

Domain/Path Name / Value
.help.servicedeskplus.com/ Name: helpiq_default_site
Value: 14262
salesiq.zoho.com/ Name: LS_CSRF_TOKEN
Value: a68a522b-2b8e-4d88-8651-b4049870603e
.help.servicedeskplus.com/ Name: helpiq_session
Value: 47005f8d598f78d632af18754d53a0976290b03e58fb7323f1f56fd1719436b0e3cb1713e5509bf980ae1df623fefe7e446088ab5deeff470df2ccf1da3d63c9FDpfbO2SlhaA3UWfHGjJx42euN2V3zVLF9V03zGZO%2FHRKNYPsGXdPAVycMJO5nLAtFcP5Ua3TmFgff8h5opTc4E2XKEKQosK%2FkAmS0GI1qAu5fpdJ9GYFRzQvoYEr8nclTDXC%2FvezMhnF%2BnuIhQlp%2F1lQkXYdY9wai2kktHT1a5B1%2BvYFElsvpnmVC3eI0BwFAoPDUNNX1msPY2C7nV%2BjZ9iOX27DHs2SE35Kmxy0RvBA4DSjjiJ%2Bf7KiDRn5C1GLRZf7tzpZ68bq4444tGirPfy3zPngRrMEOAuvZcroE4Ks64mRU3lpg1NK0loymPJ5O%2FmX46RV8uyzuMjIz2VM1o01zZnvTwcOF4ADeoSe7%2FnacaGNuQKoznipa5JTtECPG6XbEdC8qNAnvwdP9ej8fUgsh3nyYZRlweLEqJqV8S4JaCx3QltmMtQ7mYbinxWtPM5PvCaiQHvc%2B2Ka9Y%2Fk%2F9dckcD4v7GZ4pndSsPALPISqrOCFOecFm4ayzb%2BaYqusOlchabYJpfFn%2FKKrQfAVYCwtT5oU1Xuij7gMwfRSZqfdDPA%2FaOGrX1PGAAbqunxpggG0SOopV24PoN2OmasmAXWZAnLUy%2Bf4RU%2BN%2FJBFdbxmc7DJWh%2F56Vkwh7z6vibbc7d7fce4637b4826961c91ed632ed9d7704dc9
salesiq.zohopublic.com/ Name: LS_CSRF_TOKEN
Value: 52bf02c5-b918-4cd2-a42f-91f3fc13f934
salesiq.zohopublic.com/ Name: uesign
Value: 0505e5eddbfe89b1ba724f1cbb2bff25f826f229d69fa699e0106df63ce5c84aea074af85ac25062b1765517c31cfaf6
.help.servicedeskplus.com/ Name: memarketing-_zldt
Value: 1ccf72d1-7819-4188-a66e-6a7863d11930-1
.help.servicedeskplus.com/ Name: memarketing-_zldp
Value: Mltw9Iqq5RQ%2BJU9mENJt04ogc%2BfmqTK15vInUF1AO07aeXkbwMQfZt%2FNpfKdbxYmrRddu4wnwxE%3D
.help.servicedeskplus.com/ Name: memarketing-_uuid
Value: c5c23174-6098-4c13-b8b1-013a6977e871_a357
help.servicedeskplus.com/ Name: AWSALB
Value: W1DOLZW9nTbA83us9ux02QfTb5ji+Eao83Hswhw67QvrioofyrLKvhf2bzYowWJqEs/YVkMx+mPd6wp58tl3ni8+HPoKrFGNTjlMqJD8vRXAcnA6Rk/G/7yME+0X
help.servicedeskplus.com/ Name: AWSALBCORS
Value: W1DOLZW9nTbA83us9ux02QfTb5ji+Eao83Hswhw67QvrioofyrLKvhf2bzYowWJqEs/YVkMx+mPd6wp58tl3ni8+HPoKrFGNTjlMqJD8vRXAcnA6Rk/G/7yME+0X

3 Console Messages

Source Level URL
Text
network error URL: https://help.servicedeskplus.com/configurations/helpdesk/resources/app/images/old_toc_top_bar/Search.svg
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://help.servicedeskplus.com/configurations/helpdesk/resources/app/images/old_toc_top_bar/Expand.svg
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://help.servicedeskplus.com/configurations/helpdesk/img/icon-page.svg
Message:
Failed to load resource: the server responded with a status of 404 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdnjs.cloudflare.com
css.zohocdn.com
dy8kh0bbju9du.cloudfront.net
dzf8vqv24eqhg.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
help.servicedeskplus.com
js.zohocdn.com
maxcdn.bootstrapcdn.com
salesiq.zoho.com
salesiq.zohopublic.com
translate.google.com
translate.googleapis.com
u6763182.ct.sendgrid.net
widgets.zohosalesiq.com
www.gstatic.com
104.17.25.14
104.18.11.207
136.143.182.97
136.143.183.67
142.250.81.227
142.251.40.227
167.89.118.74
199.67.84.76
2600:9000:21dd:6000:5:a901:86c0:93a1
2600:9000:2209:fc00:2:fe0e:8080:21
2600:9000:2807:d400:3:42ae:6500:21
2607:f8b0:4004:c19::5f
2607:f8b0:4006:80b::200a
2607:f8b0:4006:821::200e
54.208.189.190
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