www.weticketit.com Open in urlscan Pro
69.90.144.14  Public Scan

Form analysis
1 forms found in the DOM

Name: booking_form — POST https://www.weticketit.com/seeitfirst/booking/booking/reserve

<form action="https://www.weticketit.com/seeitfirst/booking/booking/reserve" class="" id="booking_form" name="booking_form" method="post" accept-charset="utf-8"></form>

Text Content

SFF Business

 * home
 * My bookings
 * profile
 * logout

Back

The Miracle Club
Preview screenings

Ballygar, Dublin, Ireland, 1968: close friends Lily (Maggie Smith), Eileen
(Kathy Bates), and Dolly (Agnes O’Casey) win the trip of a lifetime - a
pilgrimage to Lourdes. With each woman desperately in need of a personal
miracle, the trip seems like an answer to all their prayers.

But when they are joined by Chrissie (Laura Linney), returning to Dublin after
decades in America, deep wounds from the past are re-opened and bitter truths
exposed.

As they confront one another and embrace their shared past, the group reckon
with revelations that will change them forever.Directed by Thaddeus O’Sullivan,
The Miracle Club is a heartfelt story of friendship, family, and forgiveness.

In cinemas 13th October.

Simply check availability below and click 'Book now' or 'Apply.'

Once tickets are all claimed, we'll open up a limited waiting list for
cancellations before showing it as 'Fully booked'. We strongly recommend joining
the waiting list if you do want to go as we invariably get cancellations.





Sorry there are currently no locations available or this promotion has closed.

See terms and conditions

SCREENING KEY TERMS

1. Tickets are for the date, time, film and venue specified and are
non-transferrable.

2. No cash alternative.

3. The cinemas reserve the right to refuse admission. In the event of a dispute,
the cinema manager's decision is final.



4. Strictly no filming or photography

5. Age restrictions apply. It is the responsibility of the ticket holder to
check the film's age rating at bbfc.org.uk if it is not known at the time of
booking.

6. No late admittance

7. Possession of a ticket does not guarantee entry. In the event of an
insufficiency of seats due to our standard overbooking policy to account for
no-shows or a change in size of cinema screen, entry will be granted to ticket
holders on a first come first served basis. Ticket holders will not be able to
hold spaces for guests and entry will only be granted to customers once all
guests have arrived.

8. In the event of a screening being cancelled or tickets being withdrawn, we
will not be liable for any amount paid to a third party such as travel, food,
drink or parking.

A. INTRODUCTION

1. See Film First Limited ('we', 'us', 'our') is a company registered in England
and Wales under company number 04594879, with registered office at 37/38
Margaret Street, London W1G 0JF.

2. We operate an online marketplace providing an engaged target audience for
films, shows, concerts and other events. We offer our members access to tickets
in connection with these experiences ('Tickets').

3. These 'Terms and Conditions' are applicable to bookings of Tickets from us on
our website  www.seeitfirst.com/ ('Booking Website').

4. We sell or give access to free Tickets and associated products and services
on behalf of event organisers, promoters, artists/performers, agents, terms,
record labels, film & content distributors, venue operators and other persons
involved in the organisation and hosting of events ('Event Partner(s)'). Please
note that we are not responsible for organising or delivering the events
themselves or the operating of the venues.

5. We sell or give access to free Tickets as and when they are allocated to us
by Event Partners. The number and type of Tickets allocated for sale by us vary
on an event by event basis.

6. Nothing in these Terms and Conditions affects your statutory rights as a
consumer.

7. Throughout these Terms and Conditions where we refer to a 'Purchase', we mean
the acquisition of a ticket from us whether a payment is made or not.

8. Our Terms and Conditions do not apply to any bookings made from any other
third parties.

 

B. ELIGIBILITY

1. In order to purchase a Ticket from us you must register as a member and
create an account. To be a member you must:

(a)  be at least 18 years or over and a UK or EU citizen able to enter
into legally binding contracts to book Tickets on the Booking Website; and

(b)  follow the instructions to set up a password-protected account, providing
your correct full name, postal address, telephone number and email address (it
is your responsibility to keep your details up to date at all times).

2. You are solely responsible for maintaining the security of your username and
password and for all activity that occurs on your account. You shall not permit
anyone other than you to use your account.

3. You must not create or use multiple accounts with the purpose or intention of
circumventing any of the terms of these Terms and Conditions or concealing your
identity or other personal details.

4. You may close your account by contacting us at support@weticketit.com.
However, please note that such closure shall not take effect until after any
events that you have purchased Tickets for have taken place.

5. Termination of your account under these Terms and Conditions shall not affect
our rights and liabilities which have accrued prior to and including the date of
such termination.

 

C. AVAILABILITY AND PLACING ORDERS

1. Tickets are subject to availability and will be allocated on a first-come,
first-served basis via the Booking Website until they are sold out or the
ticketing for that event is closed.

2. Occasionally, additional Tickets for sold-out events may become available
prior to events. However, we do not control Ticket inventory or its
availability. In such an instance, they will be allocated on a first-come,
first-served basis via the Booking Website after the point additional Tickets
become available.

3. In some instances, we may open a waiting list up once an event is sold out.
When we do this, we may notify those on the waiting list when more Tickets
become available. We may notify some or all of those on the waiting list at the
same time. Once we contact you, Tickets will be available on a first-come,
first-served basis. Being on the waiting list does not guarantee you will be
contacted by us.

4. In some instances, we may run a prize draw for Tickets. The prize draws we
run are open to all eligible members, they are free to enter, and no purchase is
necessary.

5. We accept no responsibility for entries not successfully completed due to
technical fault of any kind. Any incomplete entries will not be considered valid
for entry into the prize draw.

6. Our draws are executed by an automated and randomised computer selection
process. Winners are notified by email to the email address provided at the time
of entry. Entrants to a draw may only be drawn once. Once we contact you,
Tickets will be available on a first-come, first-served basis.

7. In some instances, we may operate a manual selection process for Tickets.
Where we do this, we will let you know what the criteria for selection is, when
we will make the selection, and how we will contact you if selected. Once we
contact you, Tickets will be available on a first-come, first-served basis.

8. In some instances, you will be required to complete your booking on a third
party website to confirm your Tickets. We will confirm a deadline and the steps
you must take in our reservation confirmation.

9. If you have any queries or complaints regarding your purchase of tickets from
any third party, please contact support@weticketit.com. Do not contact the third
party directly.

10.  When purchasing/booking Tickets from us, you may be limited in the number
of Tickets you can book for each event. We may limit the minimum number and or
the maximum number. This policy is in effect to discourage and prevent unfair
ticket buying practices. Tickets may be restricted to a maximum number per
person (or business, as applicable), per credit or debit card and, for some
events a restriction may apply per household as well. We reserve the right to
cancel any order(s) for Tickets purchase in excess of the relevant limits
without notice.

11.  Tickets may be sold subject to certain restrictions on entry or use, such
as restricted, obstructed or side view or a minimum age for entry. Any such
restrictions will be displayed or otherwise notified to you before or at the
time of booking. It is your responsibility to ensure that you read all
notification and other important information displayed or notified to you as
part of the purchase/booking process. We will not be responsible if you or any
guests under your booking are refused admission because or a failure to meet or
prove that you/they meet any restrictions (e.g. minimum age requirement).

12.  We will not be liable for, the unavailability of Tickets due to your
failure to complete a booking within the specified timescale.

13.  We will not be liable for, any inability to book Tickets due to any
technical failure on the part of our website, network, email or SMS services.

14.  To prevent fraud and protect us, we reserve the right to carry out checks
and/or request that additional information be provided in order to verify
purchases.

15.  Please ensure that you read the full event/Ticket description details and
are happy with your selection prior to purchase as we may be unable to rectify
issues arising as a result of your mistake.

 

D. CHARGES

1. Tickets may be subject to any or all of the following charges. We aim to be
transparent with our charges and will notify you of any charges before you
complete your reservation with us.
a) A booking fee, which will apply to the booking as a whole and not to
individual tickets and will be payable to us before you complete your
reservation ('Booking Fee').
b) An admin fee, which will apply to each ticket, and which will cover our
reasonable costs of providing access to the Tickets and administering the
Booking Website ('Admin Fee'). The Admin Fee will be payable to us before you
complete your reservation.
c) A ticket price which may be paid to us before you complete your reservation,
or in some cases, to the Event Partner or their chosen ticket agent after you
complete your reservation with us ('Ticket Price').
d) Third party charges which will be payable to the Event Partner or their
chosen ticket agent. You will be directed to the relevant third party site in
order to complete your booking ('Third-party Charges').

2. Whilst we try to ensure that all advertised prices are accurate, errors may
occur. If we discover an error in the price of any Ticket you have ordered, we
will inform you as soon as possible and give you the option of confirming your
order at the correct price (in which case we will credit or debit you as
applicable) or cancelling your order (in which case you will receive a full
refund). If we are unable to contact you to confirm your order at the correct
price, you agree that we may treat the order as cancelled and issue you with a
full refund, without any further liability.

3. The price you pay is set at the time of purchase and will stay the same until
the event. However, some Tickets charges may be changed during the lifetime of a
promotion. Where a charge is increased, existing purchasers will not be charged
additionally for their purchase. Where a charge is reduced, existing ticket
holders will not be entitled to any reduction, refund or credit.

4. In the case of prize draws and manual selection, we will not charge you until
you are selected and have completed your booking. You will have the option to
complete the booking, or not, once you have been drawn or have received
communication from us.    

5. Your contract for purchase starts once we have confirmed your order and ends
immediately after completion of the event for which you have purchase Tickets.

6. If you do not receive an order confirmation after submitting payment
information, or if you experience an error message or service interruption after
submitting payment information, it is your responsibility to confirm to us at 
whether or not your order has been placed. Only you may be aware of any problems
that may occur during the purchase process. We will not be responsible for any
costs or losses you incur if you assume that an order was or was not placed
because you failed to receive an order confirmation.

7. All purchases are subject to credit or debit card verification (if
applicable), other security checks, and collection of payment by us. Your order
may be cancelled if it has not passed our verification process or if payment is
not received in full. If your payment is recalled by the associated bank or
payment provider, we reserve the right to cancel and refund any order for which
an order confirmation has been sent. We accept no responsibility of liability
for such cancellations, as these are outside our control.

 

E. ACCESSING AN EVENT

1. We will communicate on our reservation confirmation how you need to access
the event. This may be:
a) You show our Ticket to the venue box office on arrival;
b) You collect tickets on the day of the event at a predetermined location;
c) Your name is placed on a guest list at the event, in which case the name
provided at the point of booking will be used; or
d) Our ticket is scanned at the event.

2. Any Ticket you purchase from us remains the property of the relevant Event
Partner and is a personal revocable licence which may be withdrawn, and
admission refused, at any time.

3. When you receive or collect your Tickets, we will not be responsible for any
Tickets that are lost, stolen, damaged or destroyed following receipt or
collection by you.

4. You acknowledge that lost, stolen, damaged or destroyed Tickets may not be
able to be replaced where policies set by an Event Partner prohibit us from
issuing replacement Tickets. If we are able to issue replacement Tickets, we may
charge you a reasonable Admin Fee.

5. In some instances, we may allocate specific seats to you. Where we do this,
you will accept the seat and section you are allocated and there will not be any
option to change your allocation.

6. Please note, all seating maps and charts displayed during the purchase
process are for guidance only and reflect the general layout of the venue
for particular events. For some events, the layout and specific seat locations
may vary without notice.

7. We cannot always offer Tickets that accommodate access requirements. The
Tickets we offer are limited to the Tickets that are allocated to us. Whilst a
venue may be fully accessible, the Tickets that are allocated to us may not be
within an accessible area or of an accessible nature. We are under no obligation
to provide accessible Tickets.

8. You must use all reasonable endeavours to attend an event you have booked
Tickets to. If you're unable to attend, you’re required to let us know by
contacting support@weticketit.com and we reserve the right to terminate your
membership without notice if we are dissatisfied with your reason.

9. We will sometimes ask you for feedback. Where we do so, you are expected to
complete it within 24 hours, unless advised otherwise, and to do so accurately.

 

F. ADMISSIONS

1. Please note that the advertised start times of events are subject to
change. Also door opening and closing times stated in relation to an event are
not indicative of the event’s start or end time or when the artist is scheduled
to play or the length of the artist’s performance, all of which remain the
relevant Event Partners and/or artists discretion and may be subject to change.

2. The event venue may conduct security searches of you and/or your guests for
safety and security purposes and may refuse admission to you and/or your guests
for breaching or suspected breaching of any terms and conditions of the event.

3. Admission to all events is subject to the terms of admission of the relevant
venue, and certain items may be prohibited. Please check with us
at support@weticketit.com and we will liaise with the venue directly.

4. The use of photographic and/or recording equipment at events is often
prohibited. Any unauthorised photos, videos and/or recordings may be destroyed
or deleted.

5. Breach of any venue terms and conditions or unacceptable behaviour likely to
cause damage, nuisance or injury shall entitle the Event Partner to remove you
from the venue.

6. Event Partners reserve the right to refuse admission to the venue, or to
remove any person from, the venue for reasons of public safety and you will not
be entitled to a refund.

7. Prolonged exposure to loud music or noise may damage your hearing and we
advise you to wear adequate ear protection at events.

8. Special effects, which may include sound, audio-visual,
pyrotechnic effects or lighting may be used at an event, which may not be
suitable for those with photosensitive epilepsy or similar conditions.



 

G. DELIVERY

1. We will communicate to you how you can expect to receive your Ticket(s) for
any event you book (whether by post or email or through an app, etc).

2. If by post, you are responsible for providing a safe and secure delivery
address and ensuring that you are available to take delivery of your tickets.

3. If by electronic delivery, you are responsible for being able to receive
delivery of the Tickets by email (for example by ensuring that your email
mailbox does not reject, bounce or otherwise prevent any relevant emails from
being delivered, and by checking your email mailbox regularly (including junk or
spam folders).

4. We shall not be liable for, and you will not be entitled to any refund where
delivery is refused, returned, missed, unclaimed or fails as a result of your
failure to provide correct and complete delivery information and/or failure to
ensure you are available to receive delivery of Tickets (whether physically or
via email, as applicable).

5. It is your responsibility to check your Tickets immediately once they have
been delivered as mistakes cannot always be rectified. You should contact us
at support@weticketit.com immediately if there is a mistake or error with your
Tickets, or if you do not receive your Tickets as described in your order
confirmation.

 

H. YOUR INFORMATION & OUR COMMUNICATIONS

1. When you make a booking, you may be asked for further personal information
which may include, but is not limited to, your full name, your mobile
phone number and your email address. We may also ask for your age, gender,
address, and the equivalent details for your guests. You are required to provide
this information and ensure that it is true and accurate to the best of your
knowledge. We will hold the information securely and in accordance with our
Privacy Policy.

2. We will not make changes to your booking due to error by you.

3. We will only contact you and/or your guests in connection with the event you
have booked.

4. When we contact you, we will provide you with a means of opting out of
marketing permissions.

5. When we contact you, we will sometimes give you a means of opting out of all
communications including transactional communications. If you opt out of
transactional communications, you will not receive booking confirmations or any
urgent notifications such as event cancellations or changes.

6. We will not be liable for any damage financial or otherwise caused by our
inability to communicate with you whether due to you providing inaccurate
information, opting out of communications, restrictions or limitations imposed
by your network or email provider, our emails or SMS being blocked, any failure
of our own network, email, or computer systems or those of our chosen partners.

7. We may share your relevante data with a venue or promoter for the exclusive
purpose of fulfilling your tickets, such as providing your name to be held on a
guest list, your email or mobile phone number to facilitate direct sending of an
e-ticket, your postal address for distribution of physical tickets. If we share
your data in this way, we will do so under the mandate that is may only be used
for such purposes and must be handled in accordance with current data protection
regulations.

8. Where required to do so by law, or local legislation, we may share your data
with the authorities and/or for purposes such as track and trace.

 

I.  CANCELLATIONS AND REFUNDS

1. We will not refund Ticket charges to you due to any change in your personal
circumstances or your ability to attend an event, your change of heart, or, your
rejection of an allocated seat or section.

2. If an event is cancelled, rescheduled or materially altered, we will use
reasonable endeavours to notify you once we have received the relevant
information and authorisation from our Event Partner (we will use the details
provided when you booked). However, we cannot guarantee that you will be
informed of such cancellation, rescheduling or alteration before the date of the
event. It is your responsibility to ascertain whether an event has been
cancelled, rescheduled or altered and the date and time of any rescheduled
event.

3. If an event for which you have purchased Tickets has been rescheduled or
materially altered (a change (other than a rescheduling) which in our reasonable
opinion, makes the event materially different to the event that the purchasers
of the Tickets could reasonably expect) we will not refund the charges.

4. We will not be liable for any payments made to or refunds due from a third
party. Where a payment is made directly to an Event Partner or their chosen
ticket agent, your payment to them will be subject to their terms and
conditions.

5. Other than those circumstances set out at I(1) above, where we withdraw
Tickets your order will be cancelled, and you will be refunded the Ticket Price
of your Tickets.

6. If you have purchased Tickets for an event that takes place over several days
and one or more days (but not all days) are cancelled, you may only be offered a
proportionate partial refund.

7. We will not refund our Admin Fee or Booking Fee unless we notify you in
writing that a refund will be paid at our discretion.

8. Refunds will be made using the same means of payment as you used for the
initial purchase.

9. Where an event is overbooked and admission is refused, we will refund only
the price of the tickets that was paid directly to us. We will not refund any
payments to 3rd parties or Event Partners or any other costs as outlined in (N).

 

J. RESALE

1. You may not resell or attempt to resell, swap or transfer for personal gain,
auction or barter your Tickets. Any resale or transfer (or attempted resale or
transfer) of a Ticket in breach of this restriction imposed by us is grounds for
seizure or cancellation of that Ticket.

2. You are not entitled to purchase any Tickets as a trader acting in the course
of business with the intention of reselling your Tickets for profit unless
formal written permission is given by us. If we discover or have reason to
suspect that you have purchased and intend to resell, or have sold Tickets in
breach of this, we reserve the right to cancel your Tickets without notice.

 

K. CONFIDENTIALITY

1. As a member you understand you have access to complimentary and discounted
Tickets that are not available to the public. You are required to keep the price
you have paid confidential.

2. You will not share our links to any form of Ticket acquisition, unless we
explicitly ask you to do so.

3. You will not share our communications with you.

4. You shall not permit anyone other than you to access or use your account. If
you become aware or suspect that anyone knows your username and/or password, you
should promptly contact us at support@weticketit.com.

5. You will not communicate directly with the Event Partners or their box office
or ticket agents unless we tell you to. All communication should be directly
with us at support@weticketit.com.

6. You will not do anything that may bring us into disrepute.

 

L. MALICIOUS BEHAVIOUR

1. It is prohibited to obtain or attempt to obtain any Tickets through
unauthorised use of any robot or other automated process or through framing or
linking to any website, or through any other illegal or unauthorised activity.
We reserve the right to cancel any orders that we reasonably suspect to have
been made in breach of these Terms and Conditions, without any notice to you,
and all Tickets obtained as part of such bookings will be void.

2. We reserve the right to terminate your account and/or cancel any of your
Ticket bookings and/or prohibit you from making future Ticket bookings if:

(a) any abusive, unpleasant, or threatening behaviour is carried out by you
towards our staff or venue or event staff or other guests at an event;

(b) we suspect any fraudulent activity or other illegal activity is carried by
you or on your behalf via your account;

(c) we suspect any unauthorised use of your account or other unauthorised
activity is carried out by you or on your behalf via your account; and/or

(d) we are ordered to do so by any legal or regulatory authority.

 

M.  BREACH OF TERMS

1. If you are suspected of any breach of these Terms and Conditions, your
Tickets will be rescinded, your membership will be cancelled and your name will
be removed from any relevant guest lists.

2. If your Tickets are rescinded or your membership cancelled due to breach of
these Terms and Conditions, no refund will be due to you.

 

N. LIMITATION OF LIABILITY

1. To the maximum extent permitted by law, we and our relevant Event Partners,
shall not be liable for any loss, injury or damage to any person (including you)
or property howsoever caused (including by us and/or by the Event Partner):
(a) in any circumstances where there is no breach of contract or these Terms and
Conditions or a legal duty of care owed by us or the relevant Event Partner;
(b) in circumstances where such loss or damage is not directly as a result of
any such breach (save for death or personal injury resulting from our or an
Event Partner’s negligence); or
(c) to the extent that any increase in any loss or damage results from your
negligence or breach by you of any of the terms of these Terms and Conditions
and/or any other applicable terms and conditions and/or any applicable laws or
regulations.

2. To the maximum extent permitted by law, we and our relevant Event Partners,
shall not be liable or any indirect or consequential losses or loss of data,
profits, earnings, goodwill, reputation, enjoyment or opportunity, or for
distress, or any exemplary, special for punitive damages, arising directly or
indirectly from your bookings made under these Terms and Conditions, please note
that:

(a) personal arrangements and expenditure, including travel, accommodation,
hospitality and other costs and expenses incurred by you relating to an event
which have been arranged by you are at your own risk, and neither we nor the
relevant Event Partners shall be responsible or liable to you for any wasted or
unrecoverable costs or expenditure in relation to such personal arrangements,
even if caused as a result of the cancellation, rescheduling or alteration of an
event for which you have purchased tickets under these Terms and Conditions; and
(b) neither we nor any relevant Event Partner shall be responsible or liable to
you for any loss of enjoyment or amenity, including where an event has been
cancelled, rescheduled or altered.

3. We are not responsible for the actions or failures of any venue, performer or
other Event Partner. Under no circumstances shall we be liable for death or
personal injury suffered by you or your guests arising out of attendance at an
event, unless caused by our negligence. Neither shall we be liable for any loss
or damage sustained to your property or belongings, or those of any guests under
your booking, attending an event.

4. We will not be liable to you for failure to perform any of our obligations
under these Terms and Conditions to the extent that the failure is caused by a
force majeure event (meaning any cause beyond our reasonable control including
without limitation, acts of God, war, insurrection, riot, civil disturbances,
epidemics and pandemics, acts of terrorism, fire, explosion, flood, theft of
essential equipment, malicious damage, strike, lock out, weather, third party
injunction, national defence requirements, acts or regulations of national or
local governments).

5. You understand and agree, save for death or personal injury, that any claim
against US shall be limited to the amount you paid, if any, for use of the
service offered and engaged.



O. CHANGES TO TERMS

1. We reserve the right to make changes to our Terms and Conditions from time to
time without notice. Any such changes will be posted on our website. You
acknowledge and agree that it is your responsibility to review our Terms and
Conditions periodically to stay informed of the current Terms and Conditions.
Your continued use of our services after such modifications will constitute
acknowledgment and agreement of the modified Terms and Conditions. All purchases
are subject to the applicable version of these Terms and Conditions published at
the time of purchase. If you do not agree with any revised version of these
Terms and Conditions, or if you cannot comply with them, then you must not make
a purchase.

 

P. QUERIES AND COMPLAINTS

1. If we need to contact you for any reason, we will use your See Film First
account contact details (or the contact details you provided at the time of
purchase). It is your responsibility to inform us immediately of any changes to
your contact details, whether before or after receipt of Tickets. In particular,
please ensure that you provide us with a valid email address as this is our
preferred method of contacting you. You should also be aware that your email
mailbox settings may treat our emails as junk, so remember to check your junk or
spam folder.

2. If you have any queries or complaint regarding your Ticket Purchase or
account, please contact us at support@weticketit.com.

3. Your query or complaint shall be acknowledged by us as soon as possible.

4. We may need to contact one or more Event Partners for more information before
responding to your query or complaint.

5. If any dispute arises, we shall use our reasonable endeavours to consult or
negotiate in good faith and attempt to reach a just and equitable settlement
satisfactory to you and us and any relevant Event Partner.

 

Q. LEGALLY BINDING CONTRACT

1. Any purchase from us forms a legally binding contract that is subject to:

(a)  these Terms and Conditions;

(b)  any special terms and conditions stated to be applicable to an event;

(c)  other terms and conditions of the Event Partner(s); and

(d) any venue terms and conditions (including conditions of entry).

You should read these Terms and Conditions carefully before you make a purchase.

2. By purchasing Tickets from us, you acknowledge that you have
read, understood and agree to be bound by the terms and conditions of these
Terms and Conditions. If you do not agree with these Terms and Conditions or any
other applicable terms and conditions, or if you cannot comply with any of them,
then you must not make a purchase.

 

FAQs

Are there any age restrictions?
Where we know the BBFC rating at the time of booking, we'll make sure you have
it on your ticket. However, sometimes, films are rated just before the
screening. We always recommend you check the bbfc.co.uk website for the latest
age restriction information. Please also note that we may request proof of age.

How do I get tickets?
Choose the screening you’d like to go to, apply and if you are successful,
you'll see the booking confirmation on screen. We'll also email you the
confirmation. You can print it or just show it on your phone when you go to the
screening. Please check all details, tickets and age restrictions before the
screening.

Am I guaranteed a seat?


Having tickets does not 100% guarantee entry, but it is very unlikely that you
wouldn't get a seat. Like airlines and hotels, we do over-issue tickets a little
bit to account for no-shows to make sure the cinema is reasonably full. It is
rare, but possible that a screen is overbooked. We'll try to let you into
another film if that happens.

How many tickets can I get?
You can usually apply for up to four tickets for each film title.

Can I book tickets for more than one preview screening?
Yes, you can book for each film subject to availability.

Can I choose where I sit at the screening?
Seats will be allocated on the day of the screening on a first-come,
first-served basis so you won't be able to choose a specific seat in advance.

I booked two tickets. Will they be for seats next to each other?
If you arrive together then it is likely you will be seated together as seats
are allocated on a first-come, first-served basis on entry but we are unable to
guarantee this. Please arrive early for the best seats.

Where are the preview screenings?
Locations vary for each screening so please check the cinema list at the time of
booking.

What's the waiting list?
Once all tickets are booked for an event, you can add yourself to a waiting (or
cancellations) list. If tickets are subsequently cancelled, we'll send them to
the waiting list in order of application.

I’m in a wheelchair/I have mobility issues – will there be suitable access and
facilities for me?
If you have any special accessibility requirements, you will need to book
tickets using the standard process. When you receive confirmation that you have
been allocated tickets, contact us at support@weticketit.com to let us know your
needs. We can then contact the event venue to check accessibility and let you
know. In some instances, notice of accessible seating may only be available at
short notice. If wheelchair spaces are available, these will be offered on a
first-come first-served basis.

How do I cancel my tickets?
You can do this at any time before the event by clicking the cancellation link
in your confirmation or reminder email.

I can’t go to a cinema preview screening I booked. Can I give my ticket to
someone else?
It’s your name on the ticket and we will sometimes ask to see ID at the
screening so we don't recommend you give the tickets to someone else. If you
can’t make it, please cancel your tickets and they'll be allocated to someone on
the waiting list.

How do I change the name on my tickets?
You can’t change the name so if you can’t make it, please cancel your tickets so
someone else can make use of them.

What type of ID do I need to bring with me?
Please bring your driving licence or credit card to show your name matches the
one on your tickets.

Didn’t find the answer you were looking for?
Email us at support@weticketit.com. Please don’t email us to cancel your
tickets. If you need to cancel your tickets, take a look at ‘How do I cancel my
tickets?’


About

WeTicketIt® is a full service ticketing platform under licence to See Film First
Ltd, designed for customer loyalty, media promotions, membership and rewards
programmes. We originally ticketed for film promotions and premieres in the
early 2000s, but rapidly grew into broader entertainment promotions. We provide
the technical and logistical support for leading rewards programmes in the UK,
USA, Europe and Australia.

See Film First Ltd is an audience provider. We fulfil targeted audience
requirements for 'word of mouth' and test screenings, shows and events.



Privacy policy

At See Film First Ltd, we are committed to maintaining the trust and confidence
of visitors to our web sites. In particular, we want you to know that See Film
First Ltd is not in the business of selling, renting or trading email lists with
other companies and businesses. But just in case you don’t believe us, in this
Privacy Policy, we’ve provided lots of detailed information on when and why we
collect your personal information, how we use it, the specific conditions under
which we may disclose it to others and how we keep it secure. Grab a cuppa and
read on.

This privacy policy applies to the websites ('Sites') operated by the software /
website licensor, See Film First Ltd and to the processing of personal
information as contemplated in this privacy policy. Any reference to 'you' or
'your' means you, the user. See Film First respects your privacy and is
committed to protecting the personal information you share with us. This
statement describes how we collect and use your personal information that we may
collect about you through the Sites and from our communications with you. The
Sites are hosted on various servers within the European Economic Area.

Data Protection Laws
We are conscious of our legal responsibilities as a 'data controller' and we
support the principles of data protection reflected in The General Data
Protection Regulation (GDPR) (EU) 2016/679 and applicable national implementing
legislation. We shall endeavour to ensure that the personal information we
obtain and use will always be held, used, transferred and otherwise processed in
accordance with our legal obligations.

Other websites
There may be links from the Sites to other websites. This privacy policy only
applies to the Sites and not to any other websites including any websites linked
from any of the Sites. Accessing those third party websites or sources requires
you to leave the Sites. We do not control those third party websites or any of
the content they contain and you expressly acknowledge and agree that we are in
no way responsible or liable for any of those third party websites, including,
without limitation, the content, policies, failures, promotions, products,
services or actions of those websites and/or any damages, losses, failures or
problems caused by, related to or arising from those websites. We encourage you
to review all policies, rules, terms and regulations, including the privacy
policies, of each website that you visit.

How we obtain personal information about you
We may as a result of your interaction with our Sites and our communications
with you hold and process personal information obtained about you. The types of
personal information we collect may include:
your name
your phone number
your email address
your address
your profession
your date of birth
your entertainment preferences
your customer priority number
From time to time, we may alter the specific types of personal information we
collect.

How we collect and use non-personal information
Please note that when anyone visits any of the Sites, we automatically collect
certain non-personal information such as the type of computer operating system
(e.g., Windows or Mac OS) and browser (e.g., Safari, Chrome, Internet Explorer)
being used, and the domain name of the internet service provider. We often
collect information on your entertainment preferences. We sometimes use the
non-personal information that we collect to improve the design and content of
the Sites and to enable us to personalise your experience.

What we do with your personal information
The personal information that you provide will be available to See Film First,
our affiliated companies and trusted third party service providers and
contractors for the following purposes:
to process enquiries received via the Sites
to register you for and send you newsletters
to conduct market research and business development
to provide you with information about products and promotions that may be of
interest to you from ourselvesin connection with surveys related to our products
and the Sites any other purpose indicated at the time you voluntarily provide
your personal information

Payment Processing
In any instance where we process payments through the Websites, the payment
information and the processing function is handled by STRIPE in accordance with
their data protection and privacy policies. We do not receive, process or store
credit or debit card details, bank details or payment information of any kind,
nor do we share customer details with any 3rd parties.

Marketing
We may from time to time use your personal information to send you automated
email messages or marketing materials regarding our services and the services of
third party suppliers, in each case with your prior consent. These email
messages may contain features that help us make sure you received and were able
to open the message. You may opt out of receiving such marketing email messages
at any time, free of charge, by replying to the message with 'unsubscribe' in
the subject line, or by following the instructions in any marketing
communication.

To make our website better
We will also process your personal data in order to provide you with a more
tailored experience when you visit our website. For example, we may use your
personal data to tailor our website, make sure it is displayed in the most
effective way for the device you are using. We also use various third party
cookies to help us improve our website (more details are set out in the sections
below) but we will not share your personal data with the third party analytics
and search engine providers that assist us in the improvement and optimisation
of our website (see cookies and tracking software below). We will also process
your personal data for the purposes of making our website more secure, and to
administer our website and for internal operations, including troubleshooting,
data analysis, testing, research and statistical and survey purposes. The legal
basis on which we process your personal data in these circumstances is our
legitimate interest to provide you with the best possible website we can, and to
ensure that our website is kept secure.

Cookies and tracking software
We use 'cookies' and other types of tracking software in order to personalise
your visit to our Sites and enhance your experience by gaining a better
understanding of your particular interests and customising our pages for you. A
cookie is a message given to a web browser by a web server and which is then
stored by the browser in a text file. Each time the browser requests a page from
the server this message is sent back which enables the user's computer to be
identified.
We may use the information provided by cookies to analyse trends, administer the
Sites, or for research and marketing purposes to help us better serve you..
In specific we use:
Session and Browser Cookies - to keep you logged in and to prevent malicious
attacks. These are accessed by our software to automatically revalidate users
during the booking process. Google Analytics Cookies - to measure traffic, user
experience, website performance and other statistical information provided by
Google Analytics. These are accessed by Google and the results provided to us in
the form of anonymised graphs, charts and raw data.


No information which in itself personally identifies you will be collected
through the cookies. These cookies are not used for any purpose other than those
described here. If you like, you can set your browser to notify you before you
receive a cookie so you have the chance to accept it and you can also set your
browser to turn off all cookies. The website www.allaboutcookies.org (run by the
Interactive Marketing Bureau) contains step-by-step guidance on how cookies can
be switched off by users.
Please note that our Sites require the use of cookies in order to work at their
best in some instances to work at all. If you do not wish these cookies to be
used then please note that you may not experience our Sites working to their
best effect or at all.

Disclosing your personal information
We may disclose your personal information to companies and individuals who
perform business functions and services on our behalf. Such functions may
include hosting the Sites, analysing data and providing other support services.
All such parties will be required to keep your personal data secure and only
process it in accordance with our instructions. We may also disclose your
personal information if, in our opinion, disclosure is required by law.
Finally, we may disclose your personal information if you have explicitly given
consent for us to do so, and then only to the third party identified at the time
of consenting - and in accordance with their own privacy policy.

International transfers of your personal information
We may transfer and process any personal information you provide to us to
countries outside the European Economic Area whose laws may not afford the same
level of protection to your personal information. We will therefore ensure that
all adequate safeguards are in place and that all applicable laws and
regulations are complied with in connection with such transfer.

The accuracy of your information
While we endeavour to ensure that the information we hold about you is accurate
and kept up to date, we shall assume that in the absence of evidence to the
contrary, the information you provide us with is accurate. Should you inform us
of inaccuracies in the information which we hold in relation to you or, if we
discover that such information is inaccurate, it shall be promptly rectified by
us. We do not intentionally retain any information about you which is out of
date or which is no longer required. Personal Data Security and Confidentiality
We maintain adequate technical and organisational security measures to protect
your personal information from loss, misuse, and unauthorised access,
disclosure, alteration, or destruction.

Access and Correction Rights
By logging in to our ticketing sites, you can see the profile information we
hold on you and you can update it there. You can also see your booking history.
You can request access to, and have the opportunity to update and amend your
personal information, and you can exercise any other rights you enjoy under
applicable data protection laws, including, for example, objection to and
blocking of the processing of your personal information, by contacting us at
support@weticketit.com. For security reasons, we reserve the right to take steps
to authenticate your identity before providing access to your personal
information. Subject to applicable law, we may charge you a small fee to access
your data.

Retention of data
We will keep your personal information for as long as necessary for the purposes
for which it was collected, to provide you with services and to conduct our
legitimate business interests or where otherwise required by law.
In instances where our rules are broken by a user and we ban the user from
further accessing our sites, we will retain ad infinitum such information as is
necessary to identify the user in order to prevent access.
Changes to the Policy
We reserve the right, at our sole discretion, to modify, add or remove sections
of this privacy policy at any time and any changes will be notified to you using
the email address you have given us or by an announcement on the webpage
available at the 'Privacy Policy' link on the Sites. Your continued use of the
Sites, following the posting of changes to this privacy policy, will mean you
accept these changes.

Privacy Queries
If you have any questions regarding this policy, or you wish to update your
details or remove your personal data from our records, please inform us by
emailing support@weticketit.com.



Refunds

Please refer to Section 8 (Refunds) and section 9 (Liability) of our Terms &
Conditions below.



Terms of service

See Film First Ltd is a company registered in England and Wales under company
number 4594879, with registered office at 62-70 Shorts Gardens, London WC2H 9AH
(“we”, “us”, “our”). This Booking Policy is designed to ensure your satisfaction
and understanding of the purchase process on weticketit.com.

1. GENERAL & DEFINITIONS
1.1 We ‘Offer’ (sell or give away) tickets and associated products and/or
services on behalf of partners, license holders, artists, agents, producers,
promoters, record labels, teams and venues. We refer to these parties who
organise or provide the event and/or from whom we obtain tickets and/or
associated products or services to sell or offer for free to you as our "Event
Partner".
1.2 We Offer tickets as and when allocated by Event Partners. The quantity of
tickets made available by us vary on an event by event basis. Tickets are
generally offered through several distribution points, including online, call
centres and, in some cases, box offices. Tickets for popular events may sell out
quickly. Occasionally, additional tickets may be available prior to the event,
however We do not always control this inventory or its availability.
1.3 For some events, tickets may be Offered as part of a “Package” (where a
ticket for an event is Offered together with concessions, merchandise or other
valuable benefits such as exclusive seating arrangements, accommodation,
transport, dining or merchandise as an inclusive package at an inclusive price)
1.4 In this Booking Policy, we refer to any products and/or services Offered by
us as “Items”.
1.5 By placing an ‘Order’ (a request for an Item), if we are able to fulfil the
order, we will confirm it on screen and in email, usually in the form of a
ticket or booking confirmation. Once we have confirmed that order, whether a
financial transaction is required or not, we refer to this completion as a
“Booking”.
1.6 To Order Item(s) from us, you must be 18 or over and have a valid
credit/debit card issued in your name. To book Item(s) from us which are free,
you must be 13 or over unless otherwise specified.

2. CONTRACT
2.1 Any booking through our platform whether free or paid is subject to: (i)
this Booking Policy; (ii) any special terms and conditions which may be
displayed on our website; and (iii) the terms and conditions of the Event
Partner(s) and/or event, which can be found on their respective websites. Venue
terms and conditions may also be available at the venue box office.
2.2 Your contract of Booking of an Item starts once we have confirmed your Order
and ends immediately after the completion of the event for which you have
Ordered the Item, save that, if you have Ordered any physical product, your
contract for the Booking of such product will end 14 days after the date of
delivery of the product to you. All Orders are subject to payment card
verification and/or other security checks and your transaction may be cancelled
if it has not passed our verification process.
2.3 You agree not to obtain or attempt to obtain any Items through unauthorised
use of any robot, spider or other automated device or any other illegal or
unauthorised activity. We reserve the right to cancel any transaction which we
reasonably suspect to have been made in breach of these provisions without any
notice to you and any and all Items purchased as part of such transaction will
be void.
2.4 We reserve the right to cancel Bookings which we reasonably suspect to have
been made fraudulently.

3. PRICES AND FEES
3.1 Orders from us may be subject to a per Item service charge and a
non-refundable per order delivery fee.
3.2 Whilst we try to ensure that all prices on our website are accurate, errors
may occur. If we discover an error in the price of any Item you have Ordered, we
will inform you as soon as possible and give you the option of reconfirming your
Order at the correct price (and credit or debit your account as applicable) or
cancelling your Order. If we are unable to contact you, you agree that we may
treat the order as cancelled. If you choose to cancel after you have already
paid the incorrect price, you will receive a full refund from us.

4. CANCELLATIONS
4.1 If you have purchased a ticket, or a Package, you are not entitled to cancel
your purchase.
4.2 If you have purchased any product, you are entitled to cancel your
transaction within fourteen (14) days of the date of delivery of the product (or
during such longer period as may be specified in the Event Partner’s terms and
conditions). You are not entitled to cancel any associated ticket purchase in
such circumstances.
4.3 If you have Booked a free ticket, you may cancel the ticket via the website
up until the cancellation deadline which will vary from event to event.

5. DELIVERY
5.1 We aim to dispatch tickets as soon as possible. We aim to inform you of the
timescales on your booking confirmation page and email. In some instances we are
not able to specify the exact dates of dispatch, as the arrangements for
dispatch depend on when we are in possession of the ticket stock used for a
particular event. For some events, we receive ticket stock from our Event
Partners close to the event date.
5.2 Please allow as much time as possible for your tickets to arrive. If your
tickets have not arrived three days before the event (or, if you are travelling,
three days before you leave on your journey), please contact us. Please include
your reference number and the name and postcode the booking is made under.
5.3 We post tickets to the address given at point of Order. Please note that if
the address in your booking does not correspond to that held by your credit card
company, we may cancel your tickets.
5.4 We reserve the right to make tickets available for collection by you at the
venue box office. We will notify you by telephone or email of the arrangements
for collection (using the details provided by you at the time of ordering) if
this becomes necessary. You may be required to provide your booking confirmation
email and your photo ID to collect tickets.
5.5 Any and all products and/or services included in a Package are provided and
fulfilled by our Event Partners, who are responsible for the delivery and the
quality of such products and/or services. If you have any queries or complaints
regarding the non-ticket element of the Package, please contact the relevant
Event Partner directly. For contact details, please refer to the booking
confirmation email.

6. TICKETS
6.1 Any ticket you purchase from us remains the property of the Event Partner
and is a personal revocable licence which may be withdrawn and admission refused
at any time. If this occurs, you will be refunded the sale price of the ticket
which has been withdrawn or for which access was refused (including the relevant
per ticket service charge but excluding the per order handling fee).
6.2 Policies set by our Event Partners, may prohibit us from issuing replacement
tickets for any lost, stolen, damaged or destroyed tickets. For example for
non-seated events, allowing a possibility of both the original and replacement
tickets being used, may compromise the licensed capacity of the venue. If
replacement tickets are being issued, we may charge you a reasonable
administration fee.
6.3 When you receive your tickets, please keep them in a safe place. We will not
be responsible for any tickets that are lost or stolen. Please note that direct
sunlight or heat can sometimes damage tickets.
6.4 It is your responsibility to check your tickets; mistakes cannot always be
rectified.
6.5 You have a right only to a seat of a value corresponding to that stated on
your ticket. We, the venue or Event Partner reserve the right to provide
alternative seats (whether before or during the event) to those initially
allocated to you or specified on the tickets.

RESTRICTIONS
6.6 When Ordering tickets from us, you are limited to a specified number of
tickets for each event. This number is included on event information page and is
verified with every transaction. This policy is in effect to discourage unfair
ticket ordering. Tickets may be restricted to a maximum number per person, per
credit card and, for some events, a restriction may apply per household. We
reserve the right to cancel tickets booked in excess of this number without
prior notice.
6.7 Tickets may be Offered subject to certain restrictions on entry or use, such
as restricted, obstructed or side view or a minimum age for entry. Any such
restriction shall be displayed on our website or otherwise notified to you
before or at the time you book the tickets. It is your responsibility to ensure
that you read all notifications displayed on our website.
6.8 You may not resell or transfer your tickets if prohibited by law. In
addition, Event Partners may prohibit the resale or transfer of tickets for some
events. Any resale or transfer (or attempted resale or transfer) of a ticket in
breach of the applicable law or any restrictions imposed by the Event Partner is
grounds for seizure or cancellation of that ticket without refund or other
compensation.
6.9 You may not combine a Ticket with any hospitality, travel or accommodation
service and/or any other merchandise, product or service to create a package,
unless formal written permission is given by us and the Event Partner.
6.10 A ticket shall not be used for advertising, promotions, contests or
sweepstakes, unless formal written permission is given by the Event Partner,
provided that even if such consent is obtained, use of our trade marks and other
intellectual property is subject to our prior consent.

7. EVENT
7.1 It is your responsibility to ascertain whether an event has been cancelled
and the date and time of any rearranged event. If an event is cancelled or
rescheduled, we will use reasonable endeavours to notify you of the cancellation
once we have received the relevant authorisation from the Event Partner. We do
not guarantee that you will be informed of such cancellation before the date of
the event.
7.2 Please note that advertised start times of events are subject to change.
7.3 Tickets are sold subject to the Event Partner’s right to alter or vary the
programme due to events or circumstances beyond its reasonable control without
being obliged to refund monies or exchange tickets, unless such change is a
material alteration as described in paragraph 8.4, in which case the provisions
of this paragraph shall apply.

8. REFUNDS
8.1 Occasionally, events are cancelled, rescheduled or materially altered by the
team, performer or Event Partner for a variety of reasons. Contact us for exact
instructions.
8.2 Cancellation: If an event is cancelled (and not rescheduled), you will be
offered a refund of the sale price of your ticket(s), including the relevant per
ticket service charge but excluding the per order handling fee. If an event
takes place over several days and one or more day(s) is/are cancelled (but not
all the days constituting the event), a partial refund only may be payable
corresponding to the day(s) cancelled. If your Booking involved no financial
transaction, no compensation financial or otherwise will be offered.
8.3 Rescheduling: Unless indicated otherwise in relation to a particular event,
if an event is rescheduled, you will be offered seats at any rescheduled event
(subject to availability) of a value corresponding with your original tickets.
If you are unable to attend the rescheduled event, you will be offered a refund
of the sale price of your ticket(s) including the relevant per ticket service
charge but excluding the per order handling fee. You must inform us within the
time specified by us if you are unable to attend the rescheduled event,
otherwise we may reconfirm your booking for the rescheduled date and you will
not be entitled to claim a refund. If your Booking involved no financial
transaction, we may transfer your tickets to the new date or we may offer you an
exclusive rebooking window. No compensation financial or otherwise will be
offered.
8.4 Material alteration: If an event is materially altered, you will be offered
an option to either reconfirm your order for the altered event or to claim a
refund (of the sale price of your ticket(s) including the relevant per ticket
booking fee but excluding per order handling fee), within such time as specified
by us. Failure to inform us of your decision may result in your order being
reconfirmed for the altered event and you will not be entitled to claim a
refund. A ‘material alteration’ is a change which, in our and the Event
Partner’s reasonable opinion, makes the Event materially different to the Event
that Bookers of tickets, taken generally, could reasonably expect. The use of
understudies in theatre performances and/or any changes of: (i) any supporting
act; (ii) members of a band; and/or (iii) the line-up of any multi-performer or
multi-talent event (such as a festival or a TV recording or Q&A that forms part
of a screening event or exhibition) shall not be a material alteration. If your
Booking involved no financial transaction, no compensation financial or
otherwise will be offered.
8.5 To claim your refund, please apply in writing to: See Film First Ltd, 62-70
Shorts Gardens, London WC2H 9AH (or to such other address as may be notified to
you by us). You must enclose your unused tickets and comply with any other
reasonable instructions from us. For accounting purposes your unused tickets
must be received within 28 days from the date of the cancelled event.
8.6 If you have Ordered from us any Item associated with an event which has been
cancelled, rescheduled or materially altered (such as car parking or travel) and
a refund of a ticket is due to you in accordance with this clause 8, we will
also refund you the purchase price of such Item purchased from us, including the
per Item service charge but excluding the per order handling charge. If your
Booking involved no financial transaction, no compensation financial or
otherwise will be offered.
8.7 This Booking Policy does not and shall not affect your statutory rights as a
consumer. For further information about your statutory rights contact Citizens
Advice or the Department for Business Innovation and Skills.
8.8 We regret that, unless paragraphs 8.2, 8.3 or 8.4 apply, tickets cannot be
exchanged or refunded after purchase.

9. LIABILITY
9.1 Personal arrangements including travel, accommodation or hospitality
relating to the Event which have been arranged by you are at your own risk.
Neither we nor the Event Partner(s) shall be liable to you for any loss of
enjoyment or wasted expenditure.
9.2 Unless otherwise stated in this clause 9, our and the Event Partner(s)’
liability to you in connection with the event (including, but not limited to,
for any cancellation, rescheduling or material change to the programme of the
event) and the Item you have purchased shall be limited to the price paid by you
for the Item, including any per item service charge but excluding any per order
handling fee. If your Booking involved no financial transaction, no compensation
financial or otherwise will be offered.
9.3 Neither We nor the Event Partner(s) will be liable for any loss, injury or
damage to any person (including you) or property howsoever caused (including by
us and/or by the Event Partner(s)): (a) in any circumstances where there is no
breach of a legal duty of care owed by us or the Event Partner(s); (b) in
circumstances where such loss or damage is not a reasonably foreseeable result
of any such breach (save for death or personal injury resulting from our
negligence); or (c) to the extent that any increase in any loss or damage
results from breach by you of any of the terms of this Booking Policy and/or any
terms and conditions of the Event Partner(s) or your negligence.
9.4 Nothing in this Booking Policy seeks to exclude or limit our or the Event
Partner(s)’ liability for death or personal injury caused by our or the Event
Partner(s)’ (as relevant) negligence, fraud or other type of liability which
cannot by law be excluded or limited.

10. ADMISSION AND ATTENDANCE
10.1 The venue reserves the right to refuse admission should patrons breach any
terms and conditions of the event or Event Partner. The venue may on occasions
have to conduct security searches to ensure the safety of the patrons.
10.2 Every effort to admit latecomers will be made at a suitable break in the
event, but admission cannot always be guaranteed.
10.3 There will be no pass-outs or re-admissions of any kind.
10.4 The unauthorised use of photographic and recording equipment is prohibited.
Any photos, videos and/or recordings may be destroyed or deleted. Laser pens,
mobile phones, dogs (except guide dogs) and a patron’s own food and drink may
also be prohibited (please check with the venue).
10.5 You and other ticket holders consent to filming and sound recording as
members of the audience.
10.6 Prolonged exposure to noise may damage your hearing.
10.7 Special effects which may include, without limitation, sound, audio visual,
pyrotechnic effects or lighting effects may be featured at an event.

11. QUERIES AND COMPLAINTS
11.1 If you have any queries or complaints regarding your purchase, contact us,
quoting your order number given to you at the conclusion of placing the order.
11.2 Because we sell Items on behalf of Event Partners, we may need to contact
them for more information before responding to your complaint. Some complaints
can take up to 28 days to resolve, but we will get back to you as soon as
possible.
11.3 If any dispute arises, we shall use our reasonable endeavours to consult or
negotiate in good faith, and attempt to reach a just and equitable settlement
satisfactory to you, us and the Event Partner.
11.4 Although this does not restrict your rights to pursue court proceedings, if
we are unable to settle any dispute by negotiation within 28 days, you and we
may attempt to settle it by mediation. To initiate a mediation a party must give
written notice to the other parties to the dispute requesting a mediation.
11.5 As an online trader, pursuant to European Union legislation, we also draw
your attention to the European Commission’s Online Dispute Resolution
platform here, where you can access further information about online dispute
resolution.

You can also email us at support@weticketit.com

12. MISCELLANEOUS
12.1 The Event Partner and its affiliates, successors, or assigns may enforce
these terms in accordance with the provisions of the Contracts (Rights of Third
Parties) Act 1999 (the “Act”). Except as provided above, this agreement does not
create any right enforceable by any person who is not a party to it under the
Act, but does not affect any right or remedy that a third party has which exists
or is available apart from that Act.
12.2 All of these terms and conditions are governed by English Law and any
disputes arising out of any transaction with TicketWeb are subject to the
exclusive jurisdiction of the English Courts.



Website & Software © 2023 Media Promotions (Digital) Ltd. Under licence to See
Film First Ltd.

37/38 Margaret Street London W1G 0JF

support@weticketit.com



We use cookies on this website in order for it to work properly and securely,
and to provide us with information about how customers use our site (IP
addresses are anonymized when tracking traffic). We do not allow 3rd party
advertising cookies. You can read about them here. To use the website as
intended please...

Continue