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Deleted files in Creative Cloud storage will be permanently removed after a
30-day retention period.
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Dear Valued Customer,

In order to optimize your cloud storage capacity, Adobe is implementing a new
process for deleted files in Creative Cloud storage. Starting June 4, 2023,
newly deleted files will be retained for 30 days and then permanently removed.
Deleted files stored for over 30 days in the Deleted folder prior to this date
will also be permanently removed. You may not see these changes right away.

Here’s what to do next:
 * Review all files in your Deleted folder and recover those you wish to keep.
 * Permanently delete files on your own to recover storage quota here.
 * Do nothing and the new process will begin to manage retention of your deleted
   files.

Adobe’s Customer Support organization is available to answer any questions.
Please contact them here.

Regards,
Creative Cloud Services Team

Manage Account
Customer Support
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This is not a comprehensive list of Adobe trademarks. For a full list, refer to
the Adobe Trademark Guidelines. All other trademarks are the property of their
respective owners.

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