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https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA
Submission: On November 07 via api from RU — Scanned from US
Submission: On November 07 via api from RU — Scanned from US
Form analysis 2 forms found in the DOM
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</form>Text Content
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ESIGNATURE
Have Docusign eSignature questions? Find answers here!
* 4,943 Topics
* 14,988 Replies
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4943 Topics
Recently Active
Most Replies
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Newest First
Cord WiljesNewcomer
asked in eSignature
Is it possible to test QES in the free 30-day-trial period?
Is it possible to test QES in the 30-day-trial period? If I follow “Send with
QES”
https://support.docusign.com/s/document-item?bundleId=xcm1643837555908&topicId=wjg1635415874371.html&_LANG=enus,
th Option “Add identity verification ” is not offered in “”CUSTOMIZE”.
0
113
3 minutes ago
N
Nicole SNewcomer
asked in eSignature
Downloading Original Copy in Word
Does Docusign have a feature to download an original copy of a contract into a
word version?
0
10
N
16 minutes ago
B
BeenTryingForAYearNewcomer
asked in eSignature
I want my DocuSign DELETED.
My eSign account was created by my employer on my behalf.It worked for about 6
months. Then, boom! I suspect that the reason I cannot verify myself is that my
country of origin has bought “our” passport creation process from a Chinese
source. Just spoke with support, nothing can be done. I have been trying to sign
for a YEAR now. (06/11/2023) I CANNOT SIGN A THING.My residence permit is also
not allowed. Is there ANY WAY I can get my account deleted? This is all I want
now, thanks but NO thanks.
0
325
B
52 minutes ago
G
gabrielle.thauvetteNewcomer
asked in eSignature
Enabling Password Rules and Expiry
I'd like to enable Password Rules and Expiry. I was wondering what will hapen
for existing users? Will they receive an e-mail to change their passwords
immediately? Should they changed their password before I enable the new security
requirement?
0
91
G
1 hour ago
JohnSantosValued Contributor
asked in eSignature
Security Concern – Attackers Abusing DocuSign API to Send Authentic-Looking
Invoices
Hi everyone, I recently came across this article: Attackers Abuse DocuSign API
to Send Authentic-Looking Invoices at Scale It highlights how attackers are
exploiting the DocuSign API to distribute fraudulent invoices that appear
legitimate, potentially affecting many organizations. I'm interested to know if
others have encountered this issue or have any insights on how to address it.
What steps are your organizations taking to mitigate this risk? Are there any
best practices or recommendations you'd be willing to share? Looking forward to
your thoughts and suggestions.
0
802
1 hour ago
R
rajashashankNewcomer
asked in eSignature
Create a Template along with docGenFormFields through Docusign UI
Hi, I see we have two options to create a template via the docusign UI. One is
to create it manually following the steps and the other is by uploading a json
to create template. When i create the template by following the steps manually
from the UI, i am unable to attach the docGenFormFields similar to what i could
do when i uploaded a json to create template. Is there a reason why i cannot add
the fields to the template when i follow the manual path?
0
21
R
1 hour ago
N
Natalia ZayasNewcomer
asked in eSignature
Unable to access account due to not receiving Verification Code
Hello! I have been unable to receive the verification code to access my account.
This has never happened in the past. and I already checked my Junk/ Spam email.
Please can someone help. Thank you, Natalia
0
71
N
2 hours ago
C
CHTorontoNewcomer
asked in eSignature
Why are there multiple and recurring DocuSign Envelope IDs?
I am trying to determine if a set of documents are authentic DocuSign documents.
Each document has a DocuSign Envelope ID at the top and the signatures have a
frame/ID. However, many documents have the same DocuSign Envelope ID at the top
of the page. I understand that the document ID should be unique to each
document. Why would the same ID be on different documents? Also, in order to
track the duplication of DocuSign Envelope IDs, I’ve noticed that when I
copy/past these IDs into a different format (Excel, for example), up to three
different DocuSign Envelope IDs are revealed. Why would this happen? Would
multiple DocuSign Envelope IDs be assigned to one document during the course of
signing?
0
10
C
2 hours ago
S
SayedNew Voice
asked in eSignature
Need help
We send lots of grants for signature and sometimes one grant can go to 32
boroughs / 32 people who need to sign do you have any ideas of an easier way to
send multiple documents (different documents) to different people for signature
without having to upload them one by one on docusign?
0
00
S
3 hours ago
mshealyTroubleshooter
asked in eSignature
Can i turn a community question into a community idea
Can i turn a community question into a community idea?
1
327
3 hours ago
T
TrujusticeNewcomer
asked in eSignature
mobile authentication
Hello, should a signature drawn by mobile phone have authentication seal around
the name. Has anyone ever run into that situation where no authentication no
time stamp / signed by seal was around the signature?
0
286
T
6 hours ago
M
Matthias BlazejakNewcomer
asked in eSignature
New user can-'t see templates
We have around 115 users, which all get templates by group ‘everyone’. Our
newest user can’t see any templates. Her account was created as always. We
re-created the account already. Has anyone seen this behaviour before? I checked
all permissions. Any ideas welcome! Thanks in advance.
0
123
M
7 hours ago
Y
yayalaNewcomer
asked in eSignature
Approval of form-417368 for Rodney Nadal
Approval of FORM-417368 for credit on manager training - R Nadal
0
51
Y
8 hours ago
F
FendriNewcomer
asked in eSignature
How long the data still exist in DocuSign
Hi DocuSign Community, Need your advice. I have a customer who subscribe
corporate plan before and didn’t renewal this year around June and now they
can’t open the account. In the mean time, they realize that they haven’t
completed download and they want to access the account again to see the history.
My question, How long DocuSign keep the document and is that possible for them
to renew the old account so that they can access all history? THank you.
0
51
F
8 hours ago
J
JaneylaneyNewcomer
asked in eSignature
Expiring soon not showing
Hi, on my tab it is stating I have 2 envelopes expiring soon. However when I
click on these the box is empty?
0
20
J
9 hours ago
N
NYDebtAwayNewcomer
asked in eSignature
Adding the Day of the month to a docusign but NOT the entire date.
Some of our letters need only the day of the month and not the entire date. When
I try to access the settings, it does not allow me to modify. For Example it
will say On this day _____, of March 2024. But Docusign wont allow me to change
the settings.
0
2263
N
15 hours ago
S
sunnyarchanaNewcomer
asked in eSignature
Display/populate Day, Month and year using signed date of document but not the
entire date
Found DocuSign formula field then used Date functions like Day(date) that worked
successfully to print day of the signed date on the document. However, couldn’t
find any formulas for Month and year. Is there any solution to print/populate
month and year values of DateSigned in the separate fields ? For Example :
Signed on this day _____, of ____ month of year ____.
0
40
S
15 hours ago
B
buzzy409Newcomer
asked in eSignature
titan solar contract
looking for contract from titan solar
0
50
B
20 hours ago
S
Sharon CNewcomer
asked in eSignature
Downgrade to Free account - access to old documents via User emails
We are looking to Downgrade our Business Pro account to the free account prior
to the subscription expiry. I know we don’t lose access to documents already
held. However, there is only one account number and 8 users with email
addresses. What does the history stay under?
0
173
S
21 hours ago
D
DCSisFailingObserver
asked in eSignature
No document gets displayed
Docusign has not been functioning correctly for 3 days. I can log in, create an
envelop, upload the document, and then the application stops, a blank page is
displayed and nothing move. I have not been able to sign anything for 3 days. I
have tried egde and chrome, PDFs and DOCs… Is there a solution to this? Of
course SUPPORT is useless...so here I am...last attempt
0
182
D
21 hours ago
K
KatiebethNewcomer
asked in eSignature
Can I change the email subject line AFTER the Docusign email has been sent?
For purposes of office organization, can we change the subject line after a
Docusign email has been sent to the client? In our own inbox?
0
122
K
21 hours ago
E
ElisaReinaudoNewcomer
asked in eSignature
Chaining co-dependent documents for signature with a single sendout
Hello. Premise I am new to DocuSign and have a time-constrained task to perform,
so apologies in advance for my ignorance on the topic and for raising the
question directly to the community (I promise I’ll read the documentation in the
meantime). I need to send 3 documents to some customers and was wondering: if I
could chain the documents so that I would not have to send 3 separate links if I
could create a dependency amongst them (so, if a customer signs document 1 they
can see document 2; if they sign document 2 they can see document 3). If the
above is doable, would you mind sharing how? Thanks
0
162
E
21 hours ago
N
NicolasNewcomer
asked in eSignature
Add a signee on the way
Please note that we have an enquiry related to the signing order and I don’t
know how I can request support on it. Can you please assist me? The enquiry
relates to the case as this is descripted below: A user inputs a document for
signature with 5 signees in sequence. On the way the 4th signee would like to
add a new user as 5 (number 5 user will be 6). Kindly advise if this is possible
and if yes please guide me how I can do it.
0
72
N
21 hours ago
D
DRWNewcomer
asked in eSignature
NOTICE: CHANGES TO INVOICE TAXATION
Hi DocuSign, I received an email from DocuSign Tax Department
<taxid@docusign.com> advising me to update ABN information. I found it weird as
I am pretty sure that I have already provided an ABN when I Sign up with
DocuSign. Please see attached the details of their email and DocuSign IT Team,
please do something about this scam. They are using your name and it’s very
deceptive, they need to stop. If it turns out that this is legit, please let me
know so I can make necessary update to the account.
0
412
D
21 hours ago
T
terrydhf2024Newcomer
asked in eSignature
Invoices email to me automatically
Hi there, I can’t find a way to get docusign to send our billing invoices to us
monthly by default/automatically? Without me logging in and downloading. How do
I do this?
0
142
T
21 hours ago
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