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MAIN NAVIGATION

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APQC


HELPING ORGANIZATIONS WORK SMARTER, FASTER, AND WITH GREATER CONFIDENCE

Check out our productivity related resources. icon--arrow--right

APQC is the world's foremost authority in benchmarking, best practices, process
and performance improvement, and knowledge management.

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OUR EXPERTISE AND SERVICES

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PROCESS MANAGEMENT

Resources and tools to help your organization develop and implement sustainable
business management processes.


BENCHMARKING

Research-based tools, resources, and services to help you measure your
organization’s performance against your peers.


KNOWLEDGE MANAGEMENT

Resources and tools to help you at every stage of KM strategy and
implementation.


TRAINING & ADVISORY SERVICES

Online and in-person accredited training and customized consulting services from
our process and knowledge management experts.

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ARTICLES

Employees Versus the Business: Who Does HR Support?

January 31, 2022


REPORTS & WHITE PAPERS

2022 Process and Performance Management Priorities and Challenges

January 21, 2022


ARTICLES

Showing Return on Investment from KM

January 31, 2022


REPORTS & WHITE PAPERS

2022 Finance Priorities Survey Report

December 13, 2021


REPORTS & WHITE PAPERS

2022 Supply Chain Challenges and Priorities Survey Report

January 31, 2022


ARTICLES

Employees Versus the Business: Who Does HR Support?

January 31, 2022


REPORTS & WHITE PAPERS

2022 Process and Performance Management Priorities and Challenges

January 21, 2022


ARTICLES

Showing Return on Investment from KM

January 31, 2022


REPORTS & WHITE PAPERS

2022 Finance Priorities Survey Report

December 13, 2021


REPORTS & WHITE PAPERS

2022 Supply Chain Challenges and Priorities Survey Report

January 31, 2022


ARTICLES

Employees Versus the Business: Who Does HR Support?

January 31, 2022

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WE SHARE OUR RESULTS

APQC membership includes access to our ever-growing Resource Library, with more
than 5000 research-based best practices, benchmarks and metrics, case studies,
and other valuable APQC content.

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THE BENCHMARK DATA YOU NEED

View the benchmark data you need right now, or submit data about your
organization into one of our performance assessments to receive a report that
compares your organization's performance to top, median, and bottom performers.

Benchmarks on Demand Assessment Surveys
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BENCHMARKS ON DEMAND:

FAST ACCESS TO REAL DATA

 * Powered by APQC’s Open Standards Benchmarking® database
 * More than 3,400,000 data points
 * Accurate, up-to-date data
 * Reports are generated instantly
 * Top, median, and bottom performer values for selected measures
 * No data submission required


ASSESSMENT SURVEYS:

KNOW WHERE YOU STAND

•    More than 5,600 benchmark measures 
•    Understand your performance relative to peers
•    All data is statistically validated
•    Protected participant confidentiality
•    Leverage APQC's capability maturity models
•    Participate in upcoming research

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MEMBERSHIP MATTERS

APQC membership provides you—and every employee in your organization—access to
research-based best practices and business drivers, benchmarking tools and data,
and expertise so you can discover, understand, and implement the most effective
methods for process and performance improvement.


WANT TO TAKE THE NEXT STEP?

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APQC (American Productivity & Quality Center) is the world’s foremost authority
in benchmarking, best practices, process and performance improvement, and
knowledge management (KM). With more than 550 member organizations worldwide,
APQC provides the information, data, and insights organizations need to support
decision-making and develop internal skills. Learn more.

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