wccftech.com Open in urlscan Pro
207.244.74.236  Public Scan

Form analysis
1 forms found in the DOM

GET https://wccftech.com/find/

<form method="GET" action="https://wccftech.com/find/" target="_top" novalidate="" class="i-amphtml-form">
  <input name="wp_searchable_posts[query]" type="text">
</form>

Text Content

News Hardware Gaming Mobile Finance Software Deals Reviews Videos How To
Mobile


KID UNKNOWINGLY SPENT $1,116 ON APP STORE, APPLE APOLOGIZED AND REFUNDED THE
AMOUNT

Ali Salman
•
May 5, 2021 12:48 PM EDT



Apple offers a lot of apps and games on the App Store that offers in-app
purchases. While everyone should keep a check on their spending habits, a kid
unknowingly spends $1,116 on in-app purchases. In response, Apple has apologized
to the kid's mother and refunded the amount spent on the App Store. Take note
that the case is very different from the usual and it makes perfect sense for
the company to push such a decision.


APPLE APOLOGIZES AND REFUNDS IN-APP PURCHASES AMOUNT TO MOTHER WHICH HER SON
UNKNOWINGLY SPENT

Usually, Apple would not consider the request to refund in-app purchases but
since the story is an exception, the company had to make considerations. Maria
Vasquez, the mother of the child, Thennial realized that her nine-year-old had
spent more than $1,000 on in-app purchases (via Global News). Thennial suffers
from the autism spectrum disorder and "didn't realize the game costs money."



RELATED STORY MUSICIAN TURNS AN IPHONE RINGTONE IN A COMPLETE SONG THAT YOU WILL
LISTEN TO ON REPEAT

> Vasquez says her nine-year-old son, Thenniel, unknowingly made purchases from
> the Apple app store, charging her account $1,116.32. Among the purchases were
> popular games like Roblox and Coin Master. Thenniel has autism spectrum
> disorder (ASD) and Vasquez says he didn’t realize the games cost money.

Maria Vasquez claims that her nine-year-old son had memorized the Apple ID
password when she was updating her iPad a year ago.

> He was next to me when I was doing that and it was just seven characters and
> since he has ASD that’s one of his strengths,” she said. “Their memory is
> really strong. They can really memorize.

Maria Vasquez approached Apple and asked the company for a refund. Apple refused
to refund the amount to the mother and closed the case. The child's mother then
approached GN's Consumer Matters, and the agency helped her resolve the issue
with Apple. The mother issued a statement that “He was next to me when I was
doing that and it was just seven characters and since he has ASD that’s one of
his strengths,” the mother also stated that "Their memory is really strong. They
can really memorize."



To this notion, Apple refunded the due amount of in-app purchases and apologized
for not doing it earlier. The company further coined that it is working towards
improving the process. It is great to see that Apple took note of the due
consideration and decided accordingly.

This is all there is to it, folks. Share your views with us in the comments
section below.


DEAL OF THE DAY




COMMENTS

Load Comments



FURTHER READING

 * APPLE’S SECOND-GENERATION AR HEADSET TO BE AVAILABLE IN TWO VARIANTS AND
   VARYING PRICES

 * APPLE TV+, APPLE MUSIC, APP STORE AND OTHER SERVICES ARE CURRENTLY
   EXPERIENCING AN OUTAGE

 * FOXCONN TO MASS PRODUCE APPLE’S SECOND-GENERATION AR HEADSET, WHICH WILL
   REPORTEDLY BE MUCH CHEAPER

 * IOS 16.4 BETA CODE REFERENCES NEW "COMPUTE MODULE" DEVICE, POTENTIALLY
   HINTING AT MAC PRO OR AR HEADSET


Some posts on Wccftech.com may contain affiliate links. We are a participant in
the Amazon Services LLC Associates Program, an affiliate advertising program
designed to provide a means for sites to earn advertising fees by advertising
and linking to Amazon.com
© 2024 WCCF TECH INC.
700 - 401 West Georgia Street, Vancouver, BC, Canada

 * Home
 * News
 * Hardware
 * Gaming
 * Mobile
 * Finance
 * Software
 * Deals
 * Reviews
 * Videos
 * How To's

Close the sidebar


Ad