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Submitted URL: https://proximus.link/VhSxqeVV4PWS
Effective URL: https://www.proximus.be/support/en/id_cr_contact/personal/support/contact-our-customer-service.html?v1=shorturl&v2=helpc...
Submission: On December 05 via api from BE — Scanned from US
Effective URL: https://www.proximus.be/support/en/id_cr_contact/personal/support/contact-our-customer-service.html?v1=shorturl&v2=helpc...
Submission: On December 05 via api from BE — Scanned from US
Form analysis 1 forms found in the DOM
<form id="header-search-form"
onsubmit="elasticSearchBoxHeader.searchAnalysis('searchModalHeader2020'); elasticSearchBoxHeader.headerSearch('https://www.proximus.be/en/id_ar_search/personal/spp/search-result-page-for-residential.html',''); return false;">
<div class="rs-form-items-group rs-form-items-group-collapse">
<div class="rs-form-item rs-padding-bottom1" data-rslib-webcomponent-load="rslib.apps.searchautocomplete">
<input type="search" data-searchautocomplete="" id="headerSearchInput" aria-describedby="ac-helper-searchAutoInput" placeholder="Your keyword" autocomplete="on" role="combobox" aria-autocomplete="list" aria-expanded="false"
aria-controls="ac-searchList" aria-activedescendant="" class="">
<label id="ac-title" class="rs-form-label" for="headerSearchInput"> I'm looking for... </label>
<span class="rs-form-helper" id="ac-helper-searchAutoInput"> Example: smartphone, bill, fiber... </span>
</div>
<div class="rs-form-btn">
<button type="submit" class="rs-btn" title="Search" id="search-dialog-btn" data-tms-button-name="search">
<span class="hide-for-small-only">Search</span>
<i class="icon-Search rs-margin-left1-m"></i>
</button>
</div>
</div>
</form>Text Content
Skip to main content Main Navigation Menu EN * FR * NL * DE Personal * Personal * Business Self-employed and businesses up to 200 employees * Large companies Businesses as from 200 employees Back to the home page Menu Packs Mobile Internet TV & Streaming Help Back to menu Close There is a technical issue There is a technical issue Reload the page Back to menu Close There is a technical issue There is a technical issue Reload the page Back to menu Close There is a technical issue There is a technical issue Reload the page Back to menu Close There is a technical issue There is a technical issue Reload the page Back to menu Close There is a technical issue There is a technical issue Reload the page * Webmail Mail * Contact Contact * * Search Search MyProximus Search Close the message box I'm looking for... Example: smartphone, bill, fiber... Search Popular searches * iphone * samsung * fiber * bill Help Problems with your TV? Do you have a problem with your TV? Is your TV box no longer responding or is... A problem with your Internet You have no longer Internet access? Is your wi-fi very slow? Are you having... View all help CONTACT US TIP FOR CUSTOMERS: LOG IN FOR TAILORED INFORMATION ABOUT YOUR PRODUCTS. Log in to personalize "Loading" WE’RE PREPARING YOUR PERSONALIZED EXPERIENCE IT’S ALMOST READY... Annuler mon rendez-vous Modifier mon rendez-vous × FIND A SOLUTION FAST Troubleshoot your TV Solve an internet problem Improve your Wi-Fi Configure your mobile phone Check your payment statements Correct your MyProximus info See all FAQ solutions GET 24/7 CHAT HELP WITH POWERFUL AI (ARTIFICIAL INTELLIGENCE) Get an instant solution with this. You have a complex situation? During office hours, Proximus Assistant connects you with a real-life colleague. Start a conversation CALL US From Belgium 0800 55 800 0800 55 800 From abroad +32 475 15 60 30 +32 475 15 60 30 Be smart and fast: have your customer number and your line number ready. For administrative questions, also keep the last 4 digits of your bank account handy. Lost or stolen mobile? We'll block your SIM card immediately, 24/7. OPENING HOURS Select the opening hours for the service you need: SalesAdministrative assistanceTechnical support Our services Weekdays: from 8 AM till 8 PM Saturdays: from 9 AM till 5:30 PM Sundays and bank holidays: closed Weekdays: from 8 AM till 8 PM (till 6:30 PM for payments) Saturdays: from 9 AM till 5:30 PM Sundays and bank holidays: closed Weekdays: from 8 AM till 10 PM Saturdays: from 9 AM till 10 PM Sundays and bank holidays: closed COULDN’T FIND AN ANSWER? COME TO A SHOP For promotions, subscriptions, advice, and more. Find a shop nearby EMAIL US For non-urgent questions, issues, or claims, use our email webform. Fill in our form VISIT THE FORUM For exchanging solutions and tips with other Proximus customers. Post your topic * * Help * Contact our customer service Products * Packs * Other pack combinations * Mobile * Internet * Internet Social offer * TV & options * Equipment * Fixed line and options * Moving or building * Consult the shopmagNew window * Buying online Blog * News blog * Think possible * Customer advantages PickxNew window * Live TVNew window * Guide TVNew window * SubscriptionsNew window Help & Contact * Help * Contact * Set up mobile phone * Hotspot * Bill * Cancel your subscription * ForumNew window * Accessibility * Local partners MyProximus * Your bill and usageNew window * Register to MyProximusNew window * Proximus+ appNew window Our applications * * * Stay informed Keep in touch with latest news, offers or promotions by e-mail Let's do this! All rights reserved. © 2024 Proximus * General terms and conditions, consumer info * Pricelist and tariffs * Accessibility * Privacy * Cookie policy * Cookie manager * Company data New window This site was created and is managed in accordance with Belgian law. Boulevard du Roi Albert II, 27 - B-1030 Brussels. Carrier & Wholesale SolutionsNew window Proximus GroupNew window | TelindusNew window JobsNew window | Sitemap Find your customer number, phone or internet number on your bill or in the Proximus+ app.Proximus+ (New window)Pickx (New window)Doktr (New window)BeCommerce (New window) ABOUT COOKIES ON THIS SITE Proximus installs cookies to analyse the use of its websites, to improve your browsing experience and to better tailor the content and the advertisements on its websites to your interests. Partners with whom Proximus collaborates can also install advertising cookies via the Proximus websites in order to show you advertisements that may be relevant to you on other websites and social media. Please note that if you block certain cookies, this may hinder the correct functioning of the website.Cookie policy Change my cookie settings Reject All Accept all cookies