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       * * PULSE 2023
           
           Pulse 2023 is more than software’s biggest conference on durable
           growth. It’s a celebration of ten years of joy, and an invitation to
           ask what if about a future that’s yet to be written.
           
           Check it Out
           
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       * * PULSE 2023
           
           Pulse 2023 is more than software’s biggest conference on durable
           growth. It’s a celebration of ten years of joy, and an invitation to
           ask what if about a future that’s yet to be written.
           
           Check it Out
           
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FROM LONDON TO AMSTERDAM: WHY WE’RE FIRED UP FOR PULSE EUROPE 2023

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April 12, 2023

Tulips. Bicycles. Van Gogh. There’s a lot to love about Amsterdam, including …
Pulse Europe 2023. 




PULSE EUROPE 2023 LANDS IN AMSTERDAM 

Over the years, Pulse Europe has become more than EMEA’s premier conference for
the customer success (CS) community. With events across the globe connecting CS,
Product, and Community professionals from all walks of life, Pulse Europe has
become a home for innovation, education, and Human-First connections. 

After six years of hosting the customer success community in London, Pulse
Europe 2023 is coming to the Passenger Terminal Amsterdam, November 15–16.

So why did we choose Amsterdam as our new home for Pulse Europe 2023? 


INSIDED

We love the scenic bridges, historic museums, and the fact that bicycles
outnumber pedestrians. But that’s not why we’re bringing Pulse Europe to The
Netherlands. It’s the unstoppable community we’ve found in the heart of the
capital, through a company formerly known as inSided.  

In early 2022, Gainsight acquired inSided, a leading customer success community
platform based in Amsterdam that’s uniquely designed to leverage the power of
communities to drive product engagement and adoption, increase retention, and
build lasting customer relationships. The platform is used by hundreds of
companies including Gong.io, LinkedIn, Sprout Social, Dobeco, Unqork, and
Zapier.


EXPANDING OUR COMMUNITY

Not only did the acquisition expand Gainsight’s existing portfolio of products
to create a market-leading Digital Customer Success solution, but it also
expanded the reach of the Pulse Europe community across EMEA. After six years in
London, we felt it was time to give our community an opportunity to grow their
networks and learn from their counterparts by relocating to the emerging global
tech hotspot, Amsterdam. 



In a 2022 Boston Consulting Group (BCG) study of global tech hubs, Amsterdam
shared the number-two spot with Singapore on a list of cities attracting tech
talent from around the world. SaaS giants including Cisco, TCS, and Canon
operate headquarters out of the city, according to Iamsterdam, a nonprofit
publication. We decided it was time for Gainsight to join the party. 


WHAT’S NEXT FOR SAAS? FIND OUT AT PULSE EUROPE

What’s next for Customer Success, Product Experience, Community, and SaaS as we
enter a new era of the tech market? 

A few things are clear: Growth at all costs is out. Efficiency, profitability,
and durability are the north stars we’ll use to chart our next journey into the
future. 

As the importance of customer success continues to grow, we can’t wait to
connect with the Pulse community in the heart of Europe this year. 


ARE YOU READY FOR PULSE EUROPE 2023? 

Pulse Europe truly is a special event, fueled by an unstoppable community of
professionals from across the globe. We’ll come together to learn from industry
experts, share best practices, and network with peers.


LEARN MORE 

Check out the Pulse Europe Library to relive the best hits from our previous
Pulse Europe conferences, and stay tuned for registration info to join us at
Passenger Terminal Amsterdam on November 15–16.

Resource
2 Minute Demo Center
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Resource
Case Study: Digital Experience Platform
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Resource
Case Study: Multinational Software & IT Business
Download


MORE RELATED CONTENT

RESOURCES FOR CUSTOMER SUCCESS TEAMS

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GAINSIGHT PX - PRODUCT ANALYTICS & ENGAGEMENT

Read More

THE ESSENTIAL GUIDE TO HIGH TOUCH CUSTOMER SUCCESS MANAGEMENT

Read More

Win in business while being human-first.

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