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GET https://tr.snapchat.com/cm/i

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    name="u_scsid"><input name="u_sclid"></form>

Text Content

 * Support
 * Get started
   New to T-Mobile? Switching is easy Set up your device Using the app Sprint
   Migration Center All get started topics
 * Account resources
   Ways to pay your bill All about your bill Line permissions Your T-Mobile ID
   Your PIN/Passcode All account resources topics
 * Network & roaming
   T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International
   roaming Mobile Without Borders All network & roaming topics
 * Plans support
   Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot
   All plans support topics
 * Device assistance
   Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM
   All device assistance topics
 * Business support
   Get T-Mobile for Business Billing and payments Manage your account Orders and
   shopping Account Hub registration All business support topics

SUPPORT
 * Get started
   * New to T-Mobile?
   * Switching is easy
   * Set up your device
   * Using the app
   * Sprint Migration Center
   * All get started topics
 * Account resources
   * Ways to pay your bill
   * All about your bill
   * Line permissions
   * Your T-Mobile ID
   * Your PIN/Passcode
   * All account resources topics
 * Network & roaming
   * T-Mobile Network
   * In-flight texting and Wi-Fi
   * Wi-Fi Calling
   * International roaming
   * Mobile Without Borders
   * All network & roaming topics
 * Plans support
   * Find the right plan
   * Netflix on Us
   * HotSpot plans
   * Voicemail
   * Use Mobile HotSpot
   * All plans support topics
 * Device assistance
   * Tutorials
   * Troubleshooting
   * Unlock your device
   * Change your SIM
   * T-Mobile eSIM
   * All device assistance topics
 * Business support
   * Get T-Mobile for Business
   * Billing and payments
   * Manage your account
   * Orders and shopping
   * Account Hub registration
   * All business support topics

Support Account


CHECK YOUR USAGE

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Log in to your T-Mobile account online to check your data, text message, or
minute usage.

Check your usage


ON THIS PAGE:

 * Things to keep in mind
 * Get the most from your data
 * Business account with 21+ lines
 * Additional help with usage


THINGS TO KEEP IN MIND

 * T-Mobile sends you a free text message when you reach 80% or 100% of your
   usage.
 * Data, text and minute usage while roaming may take up to 30 days to appear
   and may impact what shows as available.
 * If you change your plan on any day but the first day of your billing cycle,
   any usage before the plan change isn't included.
 * For shared accounts (like a business account), text usage shows both your
   usage and the pooled usage combined.
 * Data and text usage is displayed in Pacific Time (PT) and typically updates
   every two hours.
 * Usage details are available only to customers on monthly plans and aren't
   available on prepaid accounts.
 * Smartphone Mobile HotSpot usage is only available in the T-Mobile app.

 


GET THE MOST FROM YOUR DATA

 * Connect to Wi-Fi when you can. Data used over Wi-Fi doesn't count against
   your high-speed data plan.
 * Turn off data for apps that you only want to use over Wi-Fi. Most devices
   have a setting to turn off cellular usage for specific apps.
 * Uninstall any apps or widgets you don't need. Some apps access data even
   while the screen isn't on.
 * Edit your Facebook settings to turn off automatic video play while connected
   to cellular data.
 * Monitor your usage - sending or receiving emails uses very little data, while
   online gaming or streaming videos, TV, and movies uses much more.
 * If you received a message about using 50 GB of data, check out the My data
   usage page.

 


BUSINESS ACCOUNT WITH 21+ LINES

 1. Log in to your T-Mobile account.
 2. In the My current usage section on the main screen, view usage or select See
    my usage to view usage for specific lines.
    * Select Usage under the My phone section and then select View all account
      usage to view usage for specific lines.
    * View usage for a specific line by selecting Manage, then select Recent Use
      from the top navigation bar.

 


ADDITIONAL HELP WITH USAGE

 * Log in to T-Mobile.com to change your plan.
 * Check out the Find the right plan for you page if you're not sure which plan
   you want.
 * Visit the Internet and data issues page if you're experiencing data issues.

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