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URL:
https://www.infotech.com/research/ss/build-a-water-utility-digital-twin-roadmap?utm_source=Cision_pressrelease&utm_me...
Submission: On May 30 via api (May 30th 2024, 12:50:11 am UTC) from US — Scanned from DE

Form analysis
11 forms found in the DOM

GET https://www.infotech.com/search

<form class="relative after:block after:absolute after:top-2 after:right-2 after:content-[&quot;\f002&quot;] after:font-fontAwesome after:text-blue-500 after:text-lg" action="https://www.infotech.com/search" accept-charset="UTF-8" method="get"
  __bizdiag="113" __biza="WJ__">
  <input id="searchInput" size="20" name="q" type="text" autocomplete="off" aria-label="Search"
    class="w-0 mb-0 relative transition mr-0 bg-transparent border-0 border-b rounded-none border-b-white hover:cursor-text [&amp;.show]:w-56 [&amp;.show]:border-b [&amp;.show]:border-b-blue-500">
</form>

POST https://www.infotech.com/session

<form class="Bizible-Exclude" autocomplete="off" action="https://www.infotech.com/session" accept-charset="UTF-8" method="post"><input type="hidden" name="authenticity_token"
    value="qB9rtqrkU18z9J5M-LKScaOEwErPU0qqkooBGtXHUYVphrZA5mpu4E5D11lytuyv9gtdShkoWXf_L0kOx8Wzvw" autocomplete="off">
  <input type="hidden" name="login_redirect" id="login_redirect" value="https://www.infotech.com/research/ss/build-a-water-utility-digital-twin-roadmap?utm_source=Cision_pressrelease&amp;amp;utm_medium=referral&amp;amp;utm_id=ITRG2024DigiTwinWater"
    autocomplete="off">
  <label for="username"><strong>Email:</strong></label>
  <input type="text" name="login" id="username" placeholder="Email">
  <label for="password"><strong>Password:</strong>&nbsp;&nbsp;<a tabindex="-1" class="forgot-password" href="/user/forgot">I forgot my password</a></label>
  <input type="password" name="password" id="password" placeholder="Password">
  <div class="clearfix"></div>
  <label class="checkbox string optional" for="remember"><input type="checkbox" name="remember" id="remember" value="true" checked="checked">Remember Me</label>
  <input name="Sign In" type="submit" value="Sign In" class="btn btn-cta btn-cta-blue ga-login">
  <a rel="nofollow" class="btn btn-cta btn-linkedin-alt" data-disable-with="Please Wait..." href="/auth/linkedin_it?redirect_uri=https%3A%2F%2Fwww.infotech.com%2Fresearch%2Fss%2Fbuild-a-water-utility-digital-twin-roadmap%3Futm_source%3DCision_pressrelease%26amp%3Butm_medium%3Dreferral%26amp%3Butm_id%3DITRG2024DigiTwinWater">
        <span class="fa fa-linkedin-square" aria-hidden="true"></span>&nbsp;&nbsp;Sign in with LinkedIn
</a>
  <a id="advisory-portal-user-sign-in-link" class="advisory-signin-link" href="https://provider.softwarereviews.com/users/sign_in?origin=https%3A%2F%2Fwww.infotech.com%2Fresearch%2Fss%2Fbuild-a-water-utility-digital-twin-roadmap%3Futm_source%3DCision_pressrelease%26amp%3Butm_medium%3Dreferral%26amp%3Butm_id%3DITRG2024DigiTwinWater">Sign into SoftwareReviews Vendor Portal</a>
  <div class="clearfix"></div>
</form>

GET https://www.infotech.com/search

<form method="GET" action="https://www.infotech.com/search" onsubmit="return set_search_button_status(this); return false;" __bizdiag="113" __biza="WJ__">
  <input id="searchInput" class="nav-2023-search-mobile-ga" size="20" value="" name="q" type="text" placeholder="Search" aria-label="Search">
  <button name="button" type="submit" id="main-search-submit" aria-label="Search">
    <span class="fa fa-sharp fa-solid fa-search" aria-hidden="true"></span>
  </button>
</form>

POST https://www.infotech.com/session

<form class="Bizible-Exclude" autocomplete="off" action="https://www.infotech.com/session" accept-charset="UTF-8" method="post"><input type="hidden" name="authenticity_token"
    value="qB9rtqrkU18z9J5M-LKScaOEwErPU0qqkooBGtXHUYVphrZA5mpu4E5D11lytuyv9gtdShkoWXf_L0kOx8Wzvw" autocomplete="off">
  <input type="hidden" name="login_redirect" id="login_redirect_mobile"
    value="https://www.infotech.com/research/ss/build-a-water-utility-digital-twin-roadmap?utm_source=Cision_pressrelease&amp;amp;utm_medium=referral&amp;amp;utm_id=ITRG2024DigiTwinWater" autocomplete="off">
  <div class="landscape-phone">
    <label for="username">Email:</label>
    <input type="text" name="login" id="username_mobile" placeholder="Email">
  </div>
  <div class="landscape-phone">
    <label for="password">Password:&nbsp;&nbsp;<a tabindex="-1" class="forgot-password" href="/user/forgot">I forgot my password</a></label>
    <input type="password" name="password" id="password_mobile" placeholder="Password">
    <div class="clearfix"></div>
    <label class="checkbox string optional" for="remember"><input type="checkbox" name="remember" id="remember" value="true" checked="checked">Remember Me</label>
  </div>
  <div class="landscape-phone">
    <div class="btn btn-form btn-sign-up">
      <input name="Sign In" type="submit" value="Sign In" class="">
    </div>
  </div>
  <div class="landscape-phone">
    <a rel="nofollow" class="btn btn-form btn-linked-in" data-disable-with="Please Wait..." href="/auth/linkedin_it?redirect_uri=https%3A%2F%2Fwww.infotech.com%2Fresearch%2Fss%2Fbuild-a-water-utility-digital-twin-roadmap%3Futm_source%3DCision_pressrelease%26amp%3Butm_medium%3Dreferral%26amp%3Butm_id%3DITRG2024DigiTwinWater">
            Sign in with LinkedIn
</a>
    <div class="clearfix"></div>
  </div>
</form>

POST /customer_requests?redirect_url=https%3A%2F%2Fwww.infotech.com%2Fresearch%2Fss%2Fbuild-a-water-utility-digital-twin-roadmap%3Futm_source%3DCision_pressrelease%26amp%3Butm_medium%3Dreferral%26amp%3Butm_id%3DITRG2024DigiTwinWater

<form class="new_customer_request" id="new_customer_request"
  action="/customer_requests?redirect_url=https%3A%2F%2Fwww.infotech.com%2Fresearch%2Fss%2Fbuild-a-water-utility-digital-twin-roadmap%3Futm_source%3DCision_pressrelease%26amp%3Butm_medium%3Dreferral%26amp%3Butm_id%3DITRG2024DigiTwinWater"
  accept-charset="UTF-8" data-remote="true" method="post" __bizdiag="-611410146" __biza="WJ__">
  <div id="middle_name_hp_1717030554">
    <style type="text/css" media="screen" scoped="scoped">
      [id='middle_name_hp_1717030554'] {
        display: none;
      }
    </style><label for="middle_name">Do not fill in this field</label><input type="text" name="middle_name" id="middle_name">
  </div>
  <div id="surname_hp_1717030557">
    <style type="text/css" media="screen" scoped="scoped">
      [id='surname_hp_1717030557'] {
        display: none;
      }
    </style><label for="surname">Enter no text in this field</label><input type="text" name="surname" id="surname">
  </div>
  <input autocomplete="off" type="hidden" value="Request Access to Content" name="customer_request[concerning_title]" id="customer_request_concerning_title">
  <input value="https://www.infotech.com/research/ss/build-a-water-utility-digital-twin-roadmap?utm_source=Cision_pressrelease&amp;amp;utm_medium=referral&amp;amp;utm_id=ITRG2024DigiTwinWater" autocomplete="off" type="hidden"
    name="customer_request[concerning_url]" id="customer_request_concerning_url">
  <input autocomplete="off" type="hidden" value="prospect-appointment" name="customer_request[reason]" id="customer_request_reason">
  <input value="1" autocomplete="off" type="hidden" name="customer_request[site_id]" id="customer_request_site_id">
  <input value="false" autocomplete="off" type="hidden" name="customer_request[linkedin_autofill]" id="customer_request_linkedin_autofill">
  <input autocomplete="off" type="hidden" name="customer_request[form_handler_url]" id="customer_request_form_handler_url">
  <input autocomplete="off" type="hidden" name="customer_request[utm_campaign]" id="customer_request_utm_campaign">
  <input value="referral" autocomplete="off" type="hidden" name="customer_request[utm_medium]" id="customer_request_utm_medium">
  <input value="Cision_pressrelease" autocomplete="off" type="hidden" name="customer_request[utm_source]" id="customer_request_utm_source">
  <input autocomplete="off" type="hidden" name="customer_request[utm_content]" id="customer_request_utm_content">
  <input autocomplete="off" type="hidden" name="customer_request[utm_term]" id="customer_request_utm_term">
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="customer_request_name">Full Name</label>
      <input type="text" name="customer_request[name]" id="customer_request_name">
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="customer_request_email">Email</label>
      <input type="text" name="customer_request[email]" id="customer_request_email">
    </div>
  </div>
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="customer_request_company">Company</label>
      <input type="text" name="customer_request[company]" id="customer_request_company">
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="customer_request_phone">Phone</label>
      <input type="text" name="customer_request[phone]" id="customer_request_phone">
    </div>
  </div>
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="customer_request_job_role">Job Role</label>
      <div class="select-dropdown dropdown-wrapper"><select class="formText" name="customer_request[job_role]" id="customer_request_job_role">
          <option value="Applications">Applications</option>
          <option value="Business Intelligence &amp; Data">Business Intelligence &amp; Data</option>
          <option value="CIO/CTO">CIO/CTO</option>
          <option value="Enterprise Architecture">Enterprise Architecture</option>
          <option value="IT Consultant">IT Consultant</option>
          <option value="Infrastructure &amp; Operations">Infrastructure &amp; Operations</option>
          <option value="Project &amp; Portfolio Management">Project &amp; Portfolio Management</option>
          <option value="Security &amp; Risk">Security &amp; Risk</option>
          <option value="Vendor Management">Vendor Management</option>
          <option value="Other">Other</option>
        </select></div>
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="customer_request_job_title">Job Title</label>
      <input type="text" name="customer_request[job_title]" id="customer_request_job_title">
    </div>
  </div>
  <div class="row standard-height js_terms_checkbox">
    <div class="col-sm-12 bs3-modal-terms">
      <div class="modal-checkbox">
        <input name="customer_request[terms_agreed]" type="hidden" value="0" autocomplete="off"><input type="checkbox" value="1" name="customer_request[terms_agreed]" id="customer_request_terms_agreed">
      </div>
      <label class="terms-text terms-space" for="customer_request_terms_agreed">Yes. I would like to receive email updates from Info-Tech Research Group that include advice and resources to help systematically improve my IT department. I may
        unsubscribe at any time. By clicking the "Submit" button, you are agreeing to the Info-Tech Research Group <a href="/terms">Terms of Use</a> and <a target="_blank" href="/terms/privacy">Privacy Policy</a>.</label>
    </div>
  </div>
  <div class="row row-thin cta-buttons">
    <a id="customer-request-submit" class="pull-right ds-button-green-lg" href="#">Submit</a>
  </div>
</form>

POST /customer_requests?redirect_url=https%3A%2F%2Fwww.infotech.com%2Fresearch%2Fss%2Fbuild-a-water-utility-digital-twin-roadmap%3Futm_source%3DCision_pressrelease%26amp%3Butm_medium%3Dreferral%26amp%3Butm_id%3DITRG2024DigiTwinWater

<form class="new_customer_request" id="new_customer_request"
  action="/customer_requests?redirect_url=https%3A%2F%2Fwww.infotech.com%2Fresearch%2Fss%2Fbuild-a-water-utility-digital-twin-roadmap%3Futm_source%3DCision_pressrelease%26amp%3Butm_medium%3Dreferral%26amp%3Butm_id%3DITRG2024DigiTwinWater"
  accept-charset="UTF-8" data-remote="true" method="post" __bizdiag="-611410146" __biza="WJ__">
  <div id="middle_name_hp_1717030302">
    <style type="text/css" media="screen" scoped="scoped">
      [id='middle_name_hp_1717030302'] {
        display: none;
      }
    </style><label for="middle_name">Do not fill in this field</label><input type="text" name="middle_name" id="middle_name">
  </div>
  <div id="surname_hp_1717030464">
    <style type="text/css" media="screen" scoped="scoped">
      [id='surname_hp_1717030464'] {
        display: none;
      }
    </style><label for="surname">Enter no text in this field</label><input type="text" name="surname" id="surname">
  </div>
  <input autocomplete="off" type="hidden" value="Request Access to Content" name="customer_request[concerning_title]" id="customer_request_concerning_title">
  <input value="https://www.infotech.com/research/ss/build-a-water-utility-digital-twin-roadmap?utm_source=Cision_pressrelease&amp;amp;utm_medium=referral&amp;amp;utm_id=ITRG2024DigiTwinWater" autocomplete="off" type="hidden"
    name="customer_request[concerning_url]" id="customer_request_concerning_url">
  <input autocomplete="off" type="hidden" value="prospect-appointment" name="customer_request[reason]" id="customer_request_reason">
  <input value="1" autocomplete="off" type="hidden" name="customer_request[site_id]" id="customer_request_site_id">
  <input value="false" autocomplete="off" type="hidden" name="customer_request[linkedin_autofill]" id="customer_request_linkedin_autofill">
  <input autocomplete="off" type="hidden" name="customer_request[form_handler_url]" id="customer_request_form_handler_url">
  <input autocomplete="off" type="hidden" name="customer_request[utm_campaign]" id="customer_request_utm_campaign">
  <input value="referral" autocomplete="off" type="hidden" name="customer_request[utm_medium]" id="customer_request_utm_medium">
  <input value="Cision_pressrelease" autocomplete="off" type="hidden" name="customer_request[utm_source]" id="customer_request_utm_source">
  <input autocomplete="off" type="hidden" name="customer_request[utm_content]" id="customer_request_utm_content">
  <input autocomplete="off" type="hidden" name="customer_request[utm_term]" id="customer_request_utm_term">
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="customer_request_name">Full Name</label>
      <input type="text" name="customer_request[name]" id="customer_request_name">
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="customer_request_email">Email</label>
      <input type="text" name="customer_request[email]" id="customer_request_email">
    </div>
  </div>
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="customer_request_company">Company</label>
      <input type="text" name="customer_request[company]" id="customer_request_company">
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="customer_request_phone">Phone</label>
      <input type="text" name="customer_request[phone]" id="customer_request_phone">
    </div>
  </div>
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="customer_request_job_role">Job Role</label>
      <div class="select-dropdown dropdown-wrapper"><select class="formText" name="customer_request[job_role]" id="customer_request_job_role">
          <option value="Applications">Applications</option>
          <option value="Business Intelligence &amp; Data">Business Intelligence &amp; Data</option>
          <option value="CIO/CTO">CIO/CTO</option>
          <option value="Enterprise Architecture">Enterprise Architecture</option>
          <option value="IT Consultant">IT Consultant</option>
          <option value="Infrastructure &amp; Operations">Infrastructure &amp; Operations</option>
          <option value="Project &amp; Portfolio Management">Project &amp; Portfolio Management</option>
          <option value="Security &amp; Risk">Security &amp; Risk</option>
          <option value="Vendor Management">Vendor Management</option>
          <option value="Other">Other</option>
        </select></div>
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="customer_request_job_title">Job Title</label>
      <input type="text" name="customer_request[job_title]" id="customer_request_job_title">
    </div>
  </div>
  <div class="row standard-height js_terms_checkbox">
    <div class="col-sm-12 bs3-modal-terms">
      <div class="modal-checkbox">
        <input name="customer_request[terms_agreed]" type="hidden" value="0" autocomplete="off"><input type="checkbox" value="1" name="customer_request[terms_agreed]" id="customer_request_terms_agreed">
      </div>
      <label class="terms-text terms-space" for="customer_request_terms_agreed">Yes. I would like to receive email updates from Info-Tech Research Group that include advice and resources to help systematically improve my IT department. I may
        unsubscribe at any time. By clicking the "Submit" button, you are agreeing to the Info-Tech Research Group <a href="/terms">Terms of Use</a> and <a target="_blank" href="/terms/privacy">Privacy Policy</a>.</label>
    </div>
  </div>
  <div class="row row-thin cta-buttons">
    <a id="customer-request-submit" class="pull-right ds-button-green-lg" href="#">Submit</a>
  </div>
</form>

POST /infographic_emails

<form class="new_infographic_email" id="new_infographic_email" action="/infographic_emails" accept-charset="UTF-8" data-remote="true" method="post" __bizdiag="1244318562" __biza="WJ__">
  <input type="hidden" name="layout" id="layout" value="bootstrap3" autocomplete="off">
  <input id="js-solution_set_id" autocomplete="off" type="hidden" name="infographic_email[solution_set_id]">
  <div class="row">
    <div class="col-md-12">
      <label for="infographic_email_to_name">Name</label>
      <input type="text" name="infographic_email[to_name]" id="infographic_email_to_name">
    </div>
  </div>
  <div class="row">
    <div class="col-md-12">
      <label for="infographic_email_to_email">Email</label>
      <input type="text" name="infographic_email[to_email]" id="infographic_email_to_email">
    </div>
  </div>
  <div class="row">
    <div class="col-md-12">
      <label for="infographic_email_message">Message</label>
      <textarea placeholder="I thought you would enjoy this infographic." rows="4" name="infographic_email[message]" id="infographic_email_message"></textarea>
    </div>
  </div>
  <div class="row">
    <div class="col-md-12">
      <button name="button" type="submit" class="btn btn-cta btn-cta-blue">Submit</button>
    </div>
  </div>
</form>

POST /prospects

<form class="js-ga-completion-tracking " id="lead-registration-form" data-ga-identifier="unlock" action="/prospects" accept-charset="UTF-8" data-remote="true" method="post" __bizdiag="-115800282" __biza="WJ__">
  <div id="middle_name_hp_1717030822">
    <style type="text/css" media="screen" scoped="scoped">
      [id='middle_name_hp_1717030822'] {
        display: none;
      }
    </style><label for="middle_name">Do not fill in this field</label><textarea name="middle_name" id="middle_name"></textarea>
  </div>
  <div id="surname_hp_1717030263">
    <style type="text/css" media="screen" scoped="scoped">
      [id='surname_hp_1717030263'] {
        display: none;
      }
    </style><label for="surname">Enter no text in this field</label><textarea name="surname" id="surname"></textarea>
  </div>
  <input type="hidden" name="requested_url" id="requested_url" value="https://www.infotech.com/research/ss/build-a-water-utility-digital-twin-roadmap?utm_source=Cision_pressrelease&amp;amp;utm_medium=referral&amp;amp;utm_id=ITRG2024DigiTwinWater"
    autocomplete="off">
  <input type="hidden" name="redirect_url" id="redirect_url" value="https://www.infotech.com/research/ss/build-a-water-utility-digital-twin-roadmap?utm_source=Cision_pressrelease&amp;amp;utm_medium=referral&amp;amp;utm_id=ITRG2024DigiTwinWater"
    autocomplete="off">
  <input type="hidden" name="reason_override" id="reason_override" autocomplete="off">
  <input type="hidden" name="javascript_disabled" id="javascript_disabled" value="true" autocomplete="off">
  <input type="hidden" name="layout_version" id="layout_version" value="3" autocomplete="off">
  <input type="hidden" name="utm_campaign" id="utm_campaign" autocomplete="off">
  <input type="hidden" name="utm_medium" id="utm_medium" value="referral" autocomplete="off">
  <input type="hidden" name="utm_source" id="utm_source" value="Cision_pressrelease" autocomplete="off">
  <input type="hidden" name="utm_content" id="utm_content" autocomplete="off">
  <input type="hidden" name="utm_term" id="utm_term" autocomplete="off">
  <input type="hidden" name="from_modal" id="from_modal" value="true" autocomplete="off">
  <input autocomplete="off" type="hidden" name="lead[linkedin_public_profile_url]" id="lead_linkedin_public_profile_url">
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="lead_name">Full Name</label>
      <input type="text" name="lead[name]" id="lead_name">
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="lead_email">Email</label>
      <input type="text" name="lead[email]" id="lead_email">
    </div>
  </div>
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="lead_company">Company</label>
      <input type="text" name="lead[company]" id="lead_company">
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="lead_phone">Phone</label>
      <input type="text" name="lead[phone]" id="lead_phone">
    </div>
  </div>
  <div class="row standard-height">
    <div class="col-sm-12 col-md-6 right-padding ">
      <label for="lead_job_role">Job Role</label>
      <div class="select-dropdown dropdown-wrapper"><select class="formText" name="lead[job_role]" id="lead_job_role">
          <option value="Applications">Applications</option>
          <option value="Business Intelligence &amp; Data">Business Intelligence &amp; Data</option>
          <option value="CIO/CTO">CIO/CTO</option>
          <option value="Enterprise Architecture">Enterprise Architecture</option>
          <option value="IT Consultant">IT Consultant</option>
          <option value="Infrastructure &amp; Operations">Infrastructure &amp; Operations</option>
          <option value="Project &amp; Portfolio Management">Project &amp; Portfolio Management</option>
          <option value="Security &amp; Risk">Security &amp; Risk</option>
          <option value="Vendor Management">Vendor Management</option>
          <option value="Other">Other</option>
        </select></div>
    </div>
    <div class="col-sm-12 col-md-6 left-padding ">
      <label for="lead_title">Job Title</label>
      <input type="text" name="lead[title]" id="lead_title">
    </div>
  </div>
  <div class="row standard-height js_terms_checkbox">
    <div class="col-sm-12 bs3-modal-terms">
      <div class="modal-checkbox">
        <input name="lead[terms_agreed]" type="hidden" value="0" autocomplete="off"><input type="checkbox" value="1" name="lead[terms_agreed]" id="lead_terms_agreed">
      </div>
      <label class="terms-text terms-space" for="lead_terms_agreed">Yes. I would like to receive email updates from Info-Tech Research Group that include advice and resources to help systematically improve my IT department. I may unsubscribe at any
        time. By clicking the "Unlock" button, you are agreeing to the Info-Tech Research Group <a href="/terms">Terms of Use</a> and <a target="_blank" href="/terms/privacy">Privacy Policy</a>.</label>
    </div>
  </div>
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Your organization is inspired by the great promises of digital twin but faces
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fit-for-purpose digital twin solution.
* Developing a tactical approach to getting started that will ensure immediate
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CRITICAL INSIGHT

A compelling digital twin roadmap aligns with the organizational vision,
bridging current and desired states. Crucially, its modular design and
comprehensive scope can drive meaningful progress toward desired outcomes
throughout the transformation journey.

IMPACT AND RESULT

* Navigate the complex digital twin ecosystem with a comprehensive digital twin
capability matrix that encompasses diverse maturities and essential
capabilities.
* Align desired business outcomes with necessary investments in people,
processes, and technology using a pragmatic framework for developing
roadmaps.
* Plan your pathways continuously and iteratively using a practical
roadmap-building tool prepopulated with sample data.

--------------------------------------------------------------------------------

BUILD A WATER UTILITY DIGITAL TWIN ROADMAP RESEARCH & TOOLS

1. BUILD A WATER UTILITY DIGITAL TWIN ROADMAP DECK – A TACTICAL PLAN TO ENHANCE
YOUR CAPABILITY DEVELOPMENT.

This research provides water utility leaders with a framework to plan their
digital twin roadmap.

Build a Water Utility Digital Twin Roadmap Storyboard

2. WATER UTILITY DIGITAL TWIN TACTICAL ROADMAP TOOL – A PRACTICAL
ROADMAP-BUILDING TOOL.

A step-by-step Excel tool to support the digital twin roadmap development
activities in the storyboard.

Water Utility Digital Twin Tactical Roadmap Tool

Unlock a Free Sample

SPEAK WITH A REPRESENTATIVE

REQUEST CONTENT ACCESS

--------------------------------------------------------------------------------

BUILD A WATER UTILITY DIGITAL TWIN ROADMAP

ANALYST PERSPECTIVE

DIGITAL TWIN IS NOT A BINARY CONCEPT

Digital twin technology has long been a prominent topic in water utility
industry conferences and utility working groups worldwide. While its potential
benefits are enticing to water utility leaders, the roadmap to actualizing this
goal often remains unclear.

Digital twin is far from a binary concept. It cannot simply be purchased off the
shelf and developed overnight. Rather, it represents a journey of continuous
learning and development across multiple capabilities within the digital twin
domain, as this research highlights.

Most water utilities have made recent progress in deploying elements toward
achieving an ideal digital twin target state. However, what often remains
lacking is a holistic view of the digital journey. Each water organization’s
business drivers vary, and consequently, so does its digital twin journey.

The starting point in this journey can vary depending on factors like leadership
sponsorship, technology maturity, and cultural readiness for managing
significant digital transformation programs. Regardless of the chosen approach,
it is critical for water utility thought leaders to maintain a focus on the
bigger picture while planning their journey, even if the pathways diverge.

The purpose of this research is to offer a valuable and tactical framework for
water utility leaders, assisting them in their digital twin roadmap planning.

JING WU

Principal Research Director
Utilities, Industry Practice
Info-Tech Research Group

EXECUTIVE SUMMARY

Your organization is inspired by the great promise of digital twin but faces
these challenges:

* Mapping the pathways of your digital twin journey tailored to the uniqueness
of your ecosystem.
* Prioritizing initiatives that can unlock values of a fit-for-purpose digital
twin solution that is flexible and scalable.
* Developing a tactical plan to dictate the best way to begin that ensures
immediate benefits.

COMMON OBSTACLES

* Current industry research is too high level to provide actionable guidance in
navigating the intricate landscape.
* Lack of a robust framework to guide your roadmap development that balances
desired business outcomes and the necessary investments.
* Insufficient understanding of existing gaps in people, process, and
technology to support your roadmap development.

INFO-TECH’S APPROACH

* Offer a comprehensive digital twin capability matrix, encompassing diverse
maturities and essential capabilities to help you navigate the complex
ecosystem.
* Introduce a pragmatic framework for developing roadmaps, helping alignment of
desired business outcomes with necessary investments in people, process, and
technology.
* Provide a practical roadmap building tool with prepopulated sample data,
empowering you to start planning your pathways continuously and iteratively.

INFO-TECH INSIGHT

WATER CHALLENGES DEMAND EFFECTIVE WATER MANAGEMENT

Water utilities are struggling to provide clean and safe water for communities.
The increasing urgency and severity of global water challenges call for
effective water management. While progress has been made in recent decades,
water utilities must still do more work to fully leverage the power of digital
solutions.

WATER DEMAND INCREASES DUE TO RISING URBAN POPULATION GROWTH

40%

of estimated shortfall between forecasted demand and available supply of water
by 2030 (World Bank, 2022).

AGING INFRASTRUCTURE CONTRIBUTES TO WATER LEAKAGES AND DISRUPTS SERVICES

27%

increase in water main breaks between 2011 and 2018 in the US and Canada,
according to a comprehensive water asset management study (Utah State
University, 2018).

LOOMING SCARCITY OF NATURAL WATER RESOURCES PUTS STRAIN ON WATER SUPPLY

1 IN 4

children will face extreme water shortage by 2040 (World Bank, 2022).

EXTREME WATER EVENTS ELEVATE WATER DEMAND AND RAISE WATER QUALITY CONCERNS

51%

of natural disasters worldwide are floods and droughts, with floods being the
most common occurrences in 2022 (CRED, 2023).

DIGITAL TWINS ARE FAST BECOMING A STRATEGIC PRIORITY FOR SOLVING WATER
CHALLENGES

Water utilities must accelerate their digital transformation journey facing the
escalating global water challenges. Following the success witnessed in other
industries, digital twin has emerged as a sought-after digital transformation
initiative within the water industry.

DIGITAL TWIN FOR WATER

"A digital, dynamic system of real-world entities and their behaviors using
models with static and dynamic data that enable insights and interactions to
drive actionable and optimized outcomes."

Source: AWWA, 2023

Digital twin technology was first used in the fields of astronautics and
aerospace by NASA in the 1960s. The concept and implementation has gained
popularity via the manufacturing industry, where it has been utilized to
optimize the lifecycle of a product, ranging from the design and manufacturing
process to asset maintenance. The adoption of digital twin technology has been
evident in smart grid solutions within electrical utilities. Water utilities
have been striving to embrace the promise seen in other industries.

BIG DATA, HYPERINTEGRATION, AND INTELLIGENT AUTOMATION BETWEEN THE PHYSICAL AND
DIGITAL WATER WORLD

BENEFITS OF DIGITAL TWIN SUPPORT WATER UTILITY VALUE

SOURCES OF VALUE

* OPERATIONS EFFICIENCY

Reducing costs through operational performance improvements. Digital twin can
help improve pump efficiency, optimize chemical usage, and detect water
leakages.

* BUSINESS GROWTH

Expanding the organization’s products/services/capabilities to ultimately
drive revenue expansion or customer impact. Digital twin can help make
informed decisions about water infrastructure expansion and investments.

* CUSTOMER EXPERIENCE

Improving the customer experience with a product/service via reliability,
engagement, transparency, etc. Digital twin can provide insights into
customer water usage and provide timely and personalized services.

* EMPLOYEE EXPERIENCE

Optimizing the employee experience through changes that make work easier and
more enjoyable, thus increasing job satisfaction. Digital twin can automate
repetitive tasks and let employees focus on rewarding work.

* RISK AND RESILIENCE

Mitigating diverse risk, safety, and continuity of operations concerns to
preserve stable and sustainable performance. Digital twin can help with
proactively managing asset maintenance plans to ensure service reliability.

* ENVIRONMENTAL, SOCIAL, AND GOVERNANCE (ESG)

Improving environmental impacts, social and community wellbeing, and
corporate governance practices. Digital twin can help reduce operational
energy consumption and greenhouse gas emissions and help demonstrate
regulatory compliance through accurate and timely data.

DETERMINE HOW DIGITAL TWIN IMPACTS YOUR ORGANIZATION

WATER UTILITY BUSINESS CAPABILITY MAP

The impact of digital twin permeates throughout the entirety of water utility
business capabilities.

A business capability map provides details that help utility leaders and
practitioners direct attention to a specific area of the business for further
assessment.

The highlighted capabilities demonstrate two distinct focused value creators
through an effective digital twin. Your organization’s heat map view will evolve
along with your digital twin roadmap.

THE SCOPE OF DIGITAL TWIN CAN VARY SIGNIFICANTLY

A digital twin can be a digital model of an object, a system, a process, or an
infrastructure. Technology exists to create digital twins at the component level
all the way up to the infrastructure level, which will typically be a
representation of several individual digital twins integrated together. Digital
twins are of several types depending on the real-world object or system they
represent.

COMPONENT TWINS

A component twin represents a single part of an object or system.

E.g. digital twin of a filtration system within a water treatment plant

ASSET TWINS

An asset twin represents an object or system. This may be a single twin of the
object that has multiple components, or it can be comprised of several twins,
each representing a component in the object.

E.g. digital twin of a water reservoir.

SYSTEM TWINS

A system twin represents the system and, in some cases, the environment in which
the asset operates.

E.g. digital twin of a pump station that has low efficiency.

PROCESS TWINS

A process twin will represent all the systems involved in the execution of that
process.

E.g. digital twin of the water main flushing process simulation.

INFRASTRUCTURE TWINS

An infrastructure twin represents a collection of system and process twins and
covers the entire ecosystem at infrastructure level at engineering grade
accuracy.

E.g. digital twin of the entire water distribution network.

Source: GlobalLogic, n.d.

THE INTELLIGENCE OF DIGITAL TWIN CAN VARY SUBSTANTIALLY

Digital twin is not a binary concept. The level of intelligence in a digital
twin can vary, depending on the combined maturity across the following seven
areas.

DATA FABRIC

The extent to which a unified, standardized, and consistent enterprise data
platform enables broad integration and accessibility.

SPATIAL/PHYSICAL PRESENTATION

The level of accuracy and fidelity of digital depiction of the physical
environment.

OPERATIONAL SYSTEM INTEGRATION

The extent of closed-loop communication and collaboration among different
systems.

EDGE/IIOT/SENSORS INTEGRATION

The volume and coverage of real-time data available for integration with
real-time decision-making platforms.

MODELLING AND PLANNING

The extent of real-time modelling capabilities that inform short-term and
long-term planning.

CONTROL CAPABILITY

The degree of self-optimized real-time control capabilities

DECISION-MAKING

The degree to which data-driven actionable insights benefit from predictive and
prescriptive capabilities

A DIGITAL TWIN CAPABILITY MODEL IS MULTIDIMENSIONAL

The scope and maturity of your digital twin renders it a multidimensional and
complex journey.

DIGITAL MODEL

DYNAMIC TWIN

INTELLIGENT TWIN

AUTONOMOUS TWIN

DECISION-MAKING

Siloed system, process, data, and reporting

Situational awareness with some integrated analytics

AI-powered predictive analytics and simulations

AI-powered prescriptive insights

CONTROL CAPABILITY

Limited control of systems with preconfigured static settings

Partial machine

augmented control with adaptive settings

Extensive machine augmented advanced control with dynamic settings

Machine-assisted self-optimizing autonomous control

MODELLING AND PLANNING

Static and scheduled hydraulic modelling and planning

Near real-time hydraulic modelling and planning

Partial integrated real-time modelling and planning

Extensive integrated real-time modelling and planning

EDGE/IIOT/SENSORS INTEGRATION

Limited amount of real-time integrated monitoring and control devices

Extensive coverage of real-time integrated monitoring and control devices

Partial coverage of physical and virtual real-time integrated monitoring and
control devices

Extensive coverage of adaptive physical and virtual real-time integrated
monitoring and control devices

OPERATIONAL SYSTEM INTEGRATION

Ad hoc integration of static parametric data and operational transactional data

Managed and batch integration of static parametric data and operational
transactional data

Extensive near real-time integration of static parametric data and operational
transactional data

Extensive optimized and real-time closed-loop integration of enterprise data

SPATIAL/PHYSICAL PRESENTATION

2D/3D object-based model

3D/GIS as-designed or as-built connectivity model

3D/GIS connected as-operated connectivity model

3D/GIS integrated multi-mode connectivity models

DATA FABRIC

Siloed system data architecture layer

Standardized abstraction layer for distributed data architecture

Cross-platform and unified foundational data architecture layer

Scalable and responsive enterprise-wide foundational data architecture layer

ENVISION YOUR ORGANIZATIONAL DIGITAL TWIN STORYBOARD

The digital twin journey for each water utility will vary, shaped by your
organizational goals, key stakeholders, and desired intelligent capabilities.
You don’t have to finalize your storyboard all at once. Developing a roadmap on
how to achieve your vision is essential for quickly realizing benefits.

TACTICAL PLANNING FOR VISION REALIZATION PROVES CHALLENGING

ORGANIZATIONS ENCOUNTER DIFFICULTIES IN EXECUTION WHEN THEY LACK EFFECTIVE
PLANNING.

85% of organizations have plans for digital twins.

35% of organizations have started in this direction.

8% of organizations have enacted their plans.

Source: Siemens, 2021

RIGHT-SIZING THE SCOPE TO MOVE THE NEEDLE HAS BECOME A CRUCIAL PLANNING
CHALLENGE.

MANAGE STAKEHOLDER EXPECTATION AND UTILITY WORKER RESISTANCE

Inspired by the great potential of digital twin technology, many utility leaders
find themselves brainstorming various use cases. However, seasoned utility
workers may be less enthusiastic about digital intrusions to their decades of
status quo. Effectively managing the diverse expectations of different users
could pose a challenge.

OPTIMIZE OPERATIONAL PROCEDURES ALONG WITH DIGITAL TWIN MATURITY

The inclination to standardize existing operating procedures could hinder the
development of digital twin capabilities. It is crucial to establish an
iterative two-way feedback loop approach to fine tune and optimize operational
procedures along with your digital twin journey to develop maturity. This
process takes time, discipline, and a willingness to remain adaptable.

OVERCOME TECHNICAL COMPLEXITY ACROSS BOTH IT AND OT DOMAINS

The digital twin marketplace within the water industry is still evolving, with
no dominant or converged vendor offerings yet. Water utilities frequently
encounter technical challenges across both IT and operational technology (OT)
domains including Industrial Internet of Things (IIoT) data standardization,
data quality, legacy communication network, and integration challenges with
existing IT and OT systems, and complexity in architecture.

JUSTIFY YOUR BUSINESS CASE FOR SCALABLE DEPLOYMENT

Each water utility faces unique challenges in delivering safe and clean water.
The necessity and urgency to adopt digital twin technology often drives the
business case. However, utility practitioners typically lack a framework to
break down the vision into modular components that would support comprehensive
business case development and enable scalable deployment beyond pilot
demonstrations.

CREATE A WATER UTILITY DIGITAL TWIN ROADMAP FOR VALUE AMPLIFICATION

INFO-TECH INSIGHT

DELIVERABLES/OUTCOMES

Each step of this research is accompanied by supporting deliverables to help you
accomplish your goals:

Note: An example demonstrating the relationship between deliverables

WATER UTILITY DIGITAL TWIN TACTICAL ROADMAP TOOL

This tool will help you analyze your organization’s overall capabilities and the
gaps between the organization's current and future states.

BUILD A WATER UTILITY DIGITAL TWIN ROADMAP PROJECT OVERVIEW

STEPS

1. IDENTIFY DESIRED OUTCOME AND SCOPE

* Establish baseline and target organizational KPIs
* Shortlist potential use cases

2. ASSESS READINESS AND FEASIBILITY

* Analyze use cases in people, process, and technology across seven digital
twin capabilities
* Prioritize use cases through the value readiness evaluation

3. CREATE YOUR TACTICAL ROADMAP TO CLOSE THE GAP

* Identify gaps in digital twin capabilities
* Map out your initiatives iteratively with a step-wise approach

STEP OUTCOMES

A set of KPIs that define success criteria to guide the development of your
digital twin roadmap.

A shortlist of use cases that could significantly contribute to your success.

Sufficient granular understanding of tactical initiatives in team development,
technology enablement, and value chain redesign to deliver each use case.

A set of prioritized use cases in scope for your digital twin journey.

Understanding of the essential capabilities that your organization must develop
to achieve the desired outcome.

A tactical roadmap for iteratively optimizing your organization’s digital twin
journey.

ACTIVITY 1.1 DEFINE ORGANIZATIONAL KPIS

1-2 HOURS

1. Clarify the desired outcome of the strategic goal discussions by initiating
conversations that include but are not limited to your organization’s
vision, goals, and current challenges, which should extend beyond
technology.
2. Discuss what specific KPIs are key to driving the digital twin roadmap
development. Info-Tech has populated a sampling of powerful KPIs to get you
started in the Water Utility Digital Twin Tactical Roadmap Tool.
3. Identify a small set of prioritized KPIs and their associated business
owners who are ultimately accountable for reporting and tracking the KPIs.

Download the tool

INFO-TECH INSIGHT

It is imperative to select a set of KPIs that are meaningful, measurable, and
achievable.

INPUT

* Business goals and objectives

OUTPUT

* A well-defined set of strategic KPIs including baseline and target metrics

MATERIALS

* Whiteboard/flip charts
* Info-Tech’s Water Utility Digital Twin Tactical Roadmap Tool

PARTICIPANTS

* Business and IT senior leadership

PRIORITIZE STRATEGIC KPIS SUPPORTED BY DIGITAL TWIN

KPIs can provide direction to help prioritize the scope of your digital twin
journey. Most importantly, KPIs help leadership and stakeholders to define how
success will be measured. While not easy, it is critical in justifying the why
which is essential for the success of your digital twin journey. For
organizations without KPI insights, developing a digital twin can self-justify
the need in the era of data-driven decision-making.

Note: An example demonstrating how to use the tool.

ACTIVITY 1.2 IDENTIFY A SHORTLIST OF USE CASES

2-4 HOURS

1. Explain the digital twin capability model on slides 10 and 11 to ensure all
working group members share a consistent definition and understanding of the
multidimensional nature of the digital twin journey.
2. Elaborate the roadmap planning methodology on slides 16 and 17 to ensure all
working group members understand the required steps to collectively define
the roadmap and grasp its iterative nature in the planning exercise.
3. Collect ideas broadly and complete all the columns on the tool to facilitate
comprehensive brainstorming discussions. This step can expand across
multiple sessions.
4. Discuss the high-level value and readiness per use case using the columns of
KPIs and digital twin required capabilities in seven areas to pinpoint a
shortlist of use cases that could significantly contribute to success. This
step may involve iterative refinement after subsequent detailed analysis.

Download the tool

INPUT

* Digital twin use cases collected across all business capabilities

OUTPUT

* A shortlist of digital twin use cases

MATERIALS

* Whiteboard/flip charts
* Info-Tech’s Water Utility Digital Twin Tactical Roadmap Tool

PARTICIPANTS

* Core working group

NARROW USE CASES THROUGH A STRUCTURED VETTING PROCESS

Formulating the business problems to identify a properly scoped use case is both
a science and an art.

Note: An example demonstrating how to use the tool

A tactical plan for enhancing your capability development.

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Table of Contents
Jump to a section Back to Top Our AdviceResearch & Tools────────── Build a Water
Utility Digital Twin RoadmapAnalyst perspectiveExecutive summaryWater challenges
demand effective water managementDigital twins are fast becoming a strategic
priori… Big data, hyperintegration, and intellige…Benefits of digital twin
support water utility val…Determine how digital twin impacts your organizati…The
scope of digital twin can vary significantlyThe intelligence of digital twin can
vary substant…A digital twin capability model is multidimensiona…Envision your
organizational digital twin storyboa…Tactical planning for vision realization
proves ch…Create a water utility digital twin roadmap for
va…Deliverables/OutcomesBuild a Water Utility Digital Twin Roadmap
Project…Activity 1.1 Define organizational KPIsPrioritize strategic KPIs
supported by digital twi…Activity 1.2 Identify a shortlist of use casesNarrow
use cases through a structured vetting proc…────────── Unlock This Blueprint
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AUTHOR

Jing Wu

CONTRIBUTORS

* Shane Reilly, Group Manager, Digital Engineering, Operational Technology |
Digital, Sydney Water
* Mogan Padayachee, Manager, Innovation & Technology, Rand Water
* Ranish Singh, Engineering Innovation Consultant, Rand Water

UNLOCK BUILD A WATER UTILITY DIGITAL TWIN ROADMAP

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Search Code: 104575
Last Revised: May 2, 2024

TAGS:

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