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Submission: On February 01 via api from OM — Scanned from DE
Submission: On February 01 via api from OM — Scanned from DE
Form analysis
4 forms found in the DOMPOST /manage-cookies
<form action="/manage-cookies" method="post"><button class="bds-button" name="allow-all" value="true">Accept All Cookies</button></form>
POST /manage-cookies
<form action="/manage-cookies" class="stack" method="post">
<div class="stack-space-24">
<h3 class="bds-h4" id=":Rulcpa:">Necessary Cookies</h3>
<details class="css-o1blel e1rdgp5i0">
<summary>What are <!-- -->necessary cookies<!-- -->?</summary>
<div>These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences,
logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.</div>
</details>
<div style="margin-block-start:0.75rem">
<p class="bds-body">Necessary cookies must always be enabled.</p>
</div>
</div>
<div class="stack-space-24">
<h3 class="bds-h4" id=":R1elcpa:">Functional Cookies</h3>
<details class="css-o1blel e1rdgp5i0">
<summary>What are <!-- -->functional cookies<!-- -->?</summary>
<div>These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these
services may not function properly.</div>
</details>
<fieldset aria-labelledby=":R1elcpa:" style="margin-block-start:0.75rem" class="css-1p696uz evtq3ue0">
<div class="stack">
<div class="field-radio"><input name="functional" id=":R6telcpa:" type="radio" checked="" value="true"><svg width="32" height="32" viewBox="-2 -2 40 40" aria-hidden="true" focusable="false">
<circle class="background" cx="18" cy="18" r="18" stroke="currentColor" fill="none" stroke-width="1" vector-effect="non-scaling-stroke"></circle>
<circle class="radio" cx="18" cy="18" r="12" fill="currentColor"></circle>
</svg><label for=":R6telcpa:">Use functional cookies</label></div>
<div class="field-radio"><input name="functional" id=":Ratelcpa:" type="radio" value="false"><svg width="32" height="32" viewBox="-2 -2 40 40" aria-hidden="true" focusable="false">
<circle class="background" cx="18" cy="18" r="18" stroke="currentColor" fill="none" stroke-width="1" vector-effect="non-scaling-stroke"></circle>
<circle class="radio" cx="18" cy="18" r="12" fill="currentColor"></circle>
</svg><label for=":Ratelcpa:">Do not use functional cookies</label></div>
</div>
</fieldset>
</div>
<div class="stack-space-24">
<h3 class="bds-h4" id=":R1ulcpa:">Performance Cookies</h3>
<details class="css-o1blel e1rdgp5i0">
<summary>What are <!-- -->performance cookies<!-- -->?</summary>
<div>These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.</div>
</details>
<fieldset aria-labelledby=":R1ulcpa:" style="margin-block-start:0.75rem" class="css-1p696uz evtq3ue0">
<div class="stack">
<div class="field-radio"><input name="performance" id=":R6tulcpa:" type="radio" checked="" value="true"><svg width="32" height="32" viewBox="-2 -2 40 40" aria-hidden="true" focusable="false">
<circle class="background" cx="18" cy="18" r="18" stroke="currentColor" fill="none" stroke-width="1" vector-effect="non-scaling-stroke"></circle>
<circle class="radio" cx="18" cy="18" r="12" fill="currentColor"></circle>
</svg><label for=":R6tulcpa:">Use performance cookies</label></div>
<div class="field-radio"><input name="performance" id=":Ratulcpa:" type="radio" value="false"><svg width="32" height="32" viewBox="-2 -2 40 40" aria-hidden="true" focusable="false">
<circle class="background" cx="18" cy="18" r="18" stroke="currentColor" fill="none" stroke-width="1" vector-effect="non-scaling-stroke"></circle>
<circle class="radio" cx="18" cy="18" r="12" fill="currentColor"></circle>
</svg><label for=":Ratulcpa:">Do not use performance cookies</label></div>
</div>
</fieldset>
</div>
<div class="stack-space-24">
<h3 class="bds-h4" id=":R2elcpa:">Marketing Cookies</h3>
<details class="css-o1blel e1rdgp5i0">
<summary>What are <!-- -->marketing cookies<!-- -->?</summary>
<div>These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly,
but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.</div>
</details>
<fieldset aria-labelledby=":R2elcpa:" style="margin-block-start:0.75rem" class="css-1p696uz evtq3ue0">
<div class="stack">
<div class="field-radio"><input name="marketing" id=":R6uelcpa:" type="radio" checked="" value="true"><svg width="32" height="32" viewBox="-2 -2 40 40" aria-hidden="true" focusable="false">
<circle class="background" cx="18" cy="18" r="18" stroke="currentColor" fill="none" stroke-width="1" vector-effect="non-scaling-stroke"></circle>
<circle class="radio" cx="18" cy="18" r="12" fill="currentColor"></circle>
</svg><label for=":R6uelcpa:">Use marketing cookies</label></div>
<div class="field-radio"><input name="marketing" id=":Rauelcpa:" type="radio" value="false"><svg width="32" height="32" viewBox="-2 -2 40 40" aria-hidden="true" focusable="false">
<circle class="background" cx="18" cy="18" r="18" stroke="currentColor" fill="none" stroke-width="1" vector-effect="non-scaling-stroke"></circle>
<circle class="radio" cx="18" cy="18" r="12" fill="currentColor"></circle>
</svg><label for=":Rauelcpa:">Do not use marketing cookies</label></div>
</div>
</fieldset>
</div>
<div class="stack-space-24 cluster"><button class="bds-button">Save Changes</button><button class="bds-button-unstyled" name="allow-all" value="true" type="button">Accept All Cookies</button></div>
</form>
Name: search-form — https://www.bbb.org/search
<form action="https://www.bbb.org/search" name="search-form"><label for=":R3alakpa:" aria-hidden="true" class="visually-hidden">Honeypot<input id=":R3alakpa:" type="radio" name="honeypot" tabindex="-1" value="1"></label>
<div class="stack" style="--stack-space:0.5rem">
<div class="repel"><button class="bds-button-unstyled text-white text-size-60 leading-1" type="button"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512" aria-hidden="true" class="icon css-1ukaq79 etig9ot0" focusable="false"
height="1em" width="1em">
<path
d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3l105.4 105.3c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256z">
</path>
</svg><span class="visually-hidden">close search</span></button><button class="bds-button" data-type="search" style="min-width:0;padding:0.3125rem 0.5rem" type="submit">Search</button></div>
<div class="css-1kyd21d e1u2gtw45">
<div class="dtm-header-find-typeahead e164phwk0 css-1nmb57d e1u2gtw44"><label for=":Ralalakpa:" id=":RalalakpaH1:" class="eki464u0 css-1nm0rrn e1m9yp6e0"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" aria-hidden="true"
class="icon text-size-30 css-1ukaq79 etig9ot0" focusable="false" height="1em" width="1em">
<path
d="M416 208c0 45.9-14.9 88.3-40 122.7l126.6 126.7c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L330.7 376c-34.4 25.2-76.8 40-122.7 40C93.1 416 0 322.9 0 208S93.1 0 208 0s208 93.1 208 208M208 352a144 144 0 1 0 0-288 144 144 0 1 0 0 288">
</path>
</svg><span class="visually-hidden">Find</span></label>
<div class="css-1ci0kms e139l4qs0"><input aria-autocomplete="list" autocomplete="off" id=":Ralalakpa:" autocapitalize="none" name="find_text" placeholder="businesses, charities, category" type="search" autofocus="" role="combobox"
aria-expanded="false" aria-owns=":RalalakpaH2:" class="css-d0ontt e1psgz1x0" value="">
<div role="listbox" aria-labelledby=":RalalakpaH1:" id=":RalalakpaH2:" class="css-1iyr00n e1u2gtw43">
<ul class="css-s9zy4t e1u2gtw42"></ul>
</div>
</div>
</div>
</div>
<div class="css-1kyd21d e1u2gtw45">
<div class="dtm-header-near-typeahead e164phwk0 css-1nmb57d e1u2gtw44"><label for=":Ratalakpa:" id=":RatalakpaH1:" class="eki464u0 css-1nm0rrn e1m9yp6e0"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512" aria-hidden="true"
class="icon text-size-30 css-1ukaq79 etig9ot0" focusable="false" height="1em" width="1em">
<path d="M215.7 499.2C267 435 384 279.4 384 192 384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2 12.3 15.3 35.1 15.3 47.4 0M192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128"></path>
</svg><span class="visually-hidden">Near</span></label>
<div class="css-1ci0kms e139l4qs0"><input aria-autocomplete="list" autocomplete="off" id=":Ratalakpa:" autocapitalize="none" name="find_loc" placeholder="city, state or zip" role="combobox" aria-expanded="false" aria-owns=":RatalakpaH2:"
class="css-d0ontt e1psgz1x0" value="">
<div role="listbox" aria-labelledby=":RatalakpaH1:" id=":RatalakpaH2:" class="css-1iyr00n e1u2gtw43">
<ul class="css-s9zy4t e1u2gtw42"></ul>
</div>
</div>
<div class="text-size-7 css-mv0idm e7isygd0"><span class="visually-hidden" id=":Riqtalakpa:">Country</span>
<div aria-controls=":RiqtalakpaH1:" aria-expanded="false" aria-labelledby=":Riqtalakpa:" class="bg-gray-30 text-blue-dark" tabindex="0" role="combobox"><img
src="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21" srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100"><span
aria-hidden="true" translate="no">US</span><span class="visually-hidden">United States</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" aria-hidden="true" class="icon css-1ukaq79 etig9ot0" focusable="false"
height="1em" width="1em">
<path d="M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z"></path>
</svg></div>
<ul aria-labelledby=":Riqtalakpa:" class="bg-gray-30 shadow-base css-zyn7di e62xhj40" id=":RiqtalakpaH1:" hidden="" role="listbox">
<li aria-selected="true" class="dtm-header-near-typeahead-country-item" tabindex="-1" role="option"><img src="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21"
srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100">United States</li>
<li aria-selected="false" class="dtm-header-near-typeahead-country-item" role="option"><img src="https://m.bbb.org/terminuscontent/dist/img/header/flag-ca-100__100w.png?tx=w_21"
srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-ca-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100">Canada</li>
<li aria-selected="false" class="dtm-header-near-typeahead-country-item" role="option"><img src="https://m.bbb.org/terminuscontent/dist/img/header/flag-mx-100__100w.png?tx=w_21"
srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-mx-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100">Mexico</li>
</ul>
</div>
</div>
</div>
</div>
</form>
Name: search-form — https://www.bbb.org/search
<form action="https://www.bbb.org/search" name="search-form" class="cluster gutter-24"><label for=":R6nakpa:" aria-hidden="true" class="visually-hidden">Honeypot<input id=":R6nakpa:" type="radio" name="honeypot" tabindex="-1" value="1"></label>
<div class="switcher" style="flex-grow:1">
<div class="dtm-header-find-typeahead e164phwk0 css-gb2poa e19i3r7f0"><label for=":Riqnakpa:" id=":RiqnakpaH1:" class="eki464u0 css-1nm0rrn e1m9yp6e0">Find</label>
<div class="css-1ci0kms e139l4qs0"><input aria-autocomplete="list" autocomplete="off" id=":Riqnakpa:" autocapitalize="none" name="find_text" placeholder="businesses, charities, category" type="search" role="combobox" aria-expanded="false"
aria-owns=":RiqnakpaH2:" class="css-d0ontt e1psgz1x0" value="">
<div role="listbox" aria-labelledby=":RiqnakpaH1:" id=":RiqnakpaH2:" class="css-14232aq ekqkvz0">
<ul class="css-1uunpja ekqkvz3"></ul>
</div>
</div>
</div>
<div class="dtm-header-near-typeahead e164phwk0 css-gb2poa e19i3r7f0"><label for=":Rkqnakpa:" id=":RkqnakpaH1:" class="eki464u0 css-1nm0rrn e1m9yp6e0">Near</label>
<div class="css-1ci0kms e139l4qs0"><input aria-autocomplete="list" autocomplete="off" id=":Rkqnakpa:" autocapitalize="none" name="find_loc" placeholder="city, state or zip" role="combobox" aria-expanded="false" aria-owns=":RkqnakpaH2:"
class="css-d0ontt e1psgz1x0" value="">
<div role="listbox" aria-labelledby=":RkqnakpaH1:" id=":RkqnakpaH2:" class="css-14232aq ekqkvz0">
<ul class="css-1uunpja ekqkvz3"></ul>
</div>
</div>
<div class="text-size-7 css-mv0idm e7isygd0"><span class="visually-hidden" id=":R15kqnakpa:">Country</span>
<div aria-controls=":R15kqnakpaH1:" aria-expanded="false" aria-labelledby=":R15kqnakpa:" class="bg-gray-30 text-blue-dark" tabindex="0" role="combobox"><img src="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21"
srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100"><span aria-hidden="true" translate="no">US</span><span class="visually-hidden">United States</span><svg
xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" aria-hidden="true" class="icon css-1ukaq79 etig9ot0" focusable="false" height="1em" width="1em">
<path d="M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z"></path>
</svg></div>
<ul aria-labelledby=":R15kqnakpa:" class="bg-gray-30 shadow-base css-zyn7di e62xhj40" id=":R15kqnakpaH1:" hidden="" role="listbox">
<li aria-selected="true" class="dtm-header-near-typeahead-country-item" tabindex="-1" role="option"><img src="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21"
srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-us-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100">United States</li>
<li aria-selected="false" class="dtm-header-near-typeahead-country-item" role="option"><img src="https://m.bbb.org/terminuscontent/dist/img/header/flag-ca-100__100w.png?tx=w_21"
srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-ca-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100">Canada</li>
<li aria-selected="false" class="dtm-header-near-typeahead-country-item" role="option"><img src="https://m.bbb.org/terminuscontent/dist/img/header/flag-mx-100__100w.png?tx=w_21"
srcset="https://m.bbb.org/terminuscontent/dist/img/header/flag-mx-100__100w.png?tx=w_21,dpr_2.0 2x" alt="" height="50" width="100">Mexico</li>
</ul>
</div>
</div>
</div><button class="bds-button" data-type="search" type="submit">Search</button>
</form>
Text Content
close Skip to main content COOKIES ON BBB.ORG We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more. Accept All Cookies Manage Cookies COOKIE PREFERENCES Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below. NECESSARY COOKIES What are necessary cookies? These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information. Necessary cookies must always be enabled. FUNCTIONAL COOKIES What are functional cookies? These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly. Use functional cookies Do not use functional cookies PERFORMANCE COOKIES What are performance cookies? These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Use performance cookies Do not use performance cookies MARKETING COOKIES What are marketing cookies? These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising. Use marketing cookies Do not use marketing cookies Save ChangesAccept All Cookies Better Business Bureau®Homepage Resources for Businesses Set my location Better Business Bureau NAVIGATION MENU Menu * Get a Quote * Start a Review * File a Complaint * BBB Scam Tracker * Business Resources * Get Accredited * For Consumers * Careers * BBB Directory * News & Events * List Your Business Find local businesses Honeypot close searchSearch Find Near Country USUnited States * United States * Canada * Mexico Honeypot Find Near Country USUnited States * United States * Canada * Mexico Search 1. Home 2. California 3. Irvine 4. Staffing Agencies 5. Denken Solutions Inc 6. BBB Accreditation (current page) BBB Accreditation BBB Accreditation BBB ACCREDITATION FOR DENKEN SOLUTIONS INC View full profile STANDARDS OF BBB ACCREDITATION BUILD TRUST Establish and maintain a positive track record in the marketplace. 1. Be actively selling products or services for at least six months prior to application or have previously operated a similar business with an eligible business performance track record. 2. Fulfill all competency and trade licensing requirements. 3. Be free from government action that demonstrates a significant failure to support BBB ethical principles. BBB evaluates the action and makes a determination on adherence to this standard based on the nature of the violation and the extent of harm it caused or is alleged to have caused, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action. 4. Maintain at least a B rating at the local office and its headquarters. expand Build Trust 1. Be actively selling products or services for at least six months prior to application or have previously operated a similar business with an eligible business performance track record. 2. Fulfill all competency and trade licensing requirements. 3. Be free from government action that demonstrates a significant failure to support BBB ethical principles. BBB evaluates the action and makes a determination on adherence to this standard based on the nature of the violation and the extent of harm it caused or is alleged to have caused, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action. 4. Maintain at least a B rating at the local office and its headquarters. ADVERTISE HONESTLY Follow established legal and ethical advertising and selling practices, including, but not limited to, the BBB Code of Advertising. 1. Work with BBB and agree to modify, substantiate or discontinue advertising and selling practices when recommended. 2. Use the BBB trademark and BBB affiliation statements under license and as outlined in usage policies then in effect. expand Advertise Honestly 1. Work with BBB and agree to modify, substantiate or discontinue advertising and selling practices when recommended. 2. Use the BBB trademark and BBB affiliation statements under license and as outlined in usage policies then in effect. TELL THE TRUTH Honestly represent products and services, including clear and prominent disclosures of all material terms. 1. Be clear in all written and verbal representations and include all relevant facts in all transactions. expand Tell the Truth 1. Be clear in all written and verbal representations and include all relevant facts in all transactions. BE TRANSPARENT Openly identify the nature, location, and ownership of the business, and clearly and prominently disclose all material facts that bear on a customer's decision to buy. 1. Upon request, promptly provide BBB with all information requested to ensure adherence to BBB standards. 2. Clearly and prominently provide to customers: * direct and effective means to contact the business * the business' return/refund policy * any recurring commitment into which the customer may be entering, including automatic renewals, payments or other financial commitments. * total cost of the transaction, including tax, shipping and handling, and other related charges prior to completion of the transaction * any known delays or shortages of stock * a receipt summarizing the transaction after the purchase expand Be Transparent 1. Upon request, promptly provide BBB with all information requested to ensure adherence to BBB standards. 2. Clearly and prominently provide to customers: * direct and effective means to contact the business * the business' return/refund policy * any recurring commitment into which the customer may be entering, including automatic renewals, payments or other financial commitments. * total cost of the transaction, including tax, shipping and handling, and other related charges prior to completion of the transaction * any known delays or shortages of stock * a receipt summarizing the transaction after the purchase HONOR PROMISES Fulfill all contracts, commitments and representations. expand Honor Promises BE RESPONSIVE Address disputes forwarded by BBB quickly and in good faith. 1. Provide a response to each complaint that: * Is professional, * addresses all significant issues raised by the complainant, * includes appropriate evidence and documents supporting the business' position, and * explains why any relief sought by the complainant cannot or should not be granted. 2. Participate in mediation, arbitration or other dispute resolution services as requested by BBB. 3. Honor any settlements, agreements or decisions reached as an outcome of a dispute resolution process. 4. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB. expand Be Responsive 1. Provide a response to each complaint that: * Is professional, * addresses all significant issues raised by the complainant, * includes appropriate evidence and documents supporting the business' position, and * explains why any relief sought by the complainant cannot or should not be granted. 2. Participate in mediation, arbitration or other dispute resolution services as requested by BBB. 3. Honor any settlements, agreements or decisions reached as an outcome of a dispute resolution process. 4. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB. SAFEGUARD PRIVACY Protect any data collected against unauthorized disclosure and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information. 1. Disclose handling practices for personal information, including but not limited to: * what information is collected; * how it is used; * with whom it is shared; * how it can be corrected; * how it is secured; * how policy changes will be communicated; and * how to address concerns over misuse of personal data. 2. Ensure sensitive data (credit card, bank account numbers, Social Security/Social Insurance number, salary or other personal financial or health information) is collected and transmitted via secure means. Businesses will comply with applicable legal requirements and industry standards for the protection and proper disposal of all sensitive data, both online and offline. 3. Respect customer preferences regarding contact by telephone and e-mail, and remedy the underlying cause of any failure to do so. expand Safeguard Privacy 1. Disclose handling practices for personal information, including but not limited to: * what information is collected; * how it is used; * with whom it is shared; * how it can be corrected; * how it is secured; * how policy changes will be communicated; and * how to address concerns over misuse of personal data. 2. Ensure sensitive data (credit card, bank account numbers, Social Security/Social Insurance number, salary or other personal financial or health information) is collected and transmitted via secure means. Businesses will comply with applicable legal requirements and industry standards for the protection and proper disposal of all sensitive data, both online and offline. 3. Respect customer preferences regarding contact by telephone and e-mail, and remedy the underlying cause of any failure to do so. EMBODY INTEGRITY Approach all business dealings, marketplace transactions and commitments with integrity, good faith and intent to do what is reasonably expected. * Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of, BBB or its accredited businesses. expand Embody Integrity * Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of, BBB or its accredited businesses. BBB ACCREDITATION PROCESS Not every business is eligible for BBB Accreditation. Businesses must meet, commit to and maintain the BBB Accreditation Standards (Accreditation Standards) in order to be eligible for and maintain BBB Accreditation. The BBB Accreditation Standards represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business. In order to be eligible for Accreditation a business must complete an Accreditation application. Upon receipt of a fully completed BBB Application for Accreditation, BBB staff: * Reviews the application * Researches the business and its principals * Verifies the information presented in the application * May request additional information * May request proof of specific information on the application After the review and verification process, BBB will then evaluate if the business meets the BBB Accreditation Standards (Accreditation Standards). Once BBB has finished its evaluation, the application for BBB Accreditation is either approved or denied. If the applicant is found in compliance with the BBB Accreditation Standards it will be presented to the BBB Board of Directors, or a committee of that board, for final approval. If the application is denied, BBB will contact the applicant, indicating the BBB Standard(s) that were not met and any recourse available to the applicant. CONTACT INFORMATION 9170 Irvine Center Dr Ste 200 Irvine, CA 92618-4614 Visit Website (877) 227-0922 Want a quote from this business? Get a Quote BBB RATING A+BBB rating Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Ratings BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or business. 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