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support.read.ai Open in urlscan Pro
216.198.53.1  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://u25608997.ct.sendgrid.net/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOP4uYa_JhWgToIvl...
Effective URL: https://support.read.ai/hc/en-us
Submission: On October 16 via manual from US — Scanned from CA
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 2 countries across 4 domains to perform 19 HTTP transactions. The main IP is 216.198.53.1, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is support.read.ai.
TLS certificate: Issued by R11 on October 15th 2024. Valid for: 3 months.
This is the only time support.read.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 167.89.118.118 11377 (SENDGRID)
2 12 216.198.53.1 209242 (CLOUDFLAR...)
7 104.18.73.113 13335 (CLOUDFLAR...)
1 104.18.72.113 13335 (CLOUDFLAR...)
19 4
Apex Domain
Subdomains		 Transfer
10 read.ai
support.read.ai
2 MB
8 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2226
ekr.zdassets.com — Cisco Umbrella Rank: 2547
555 KB
2 zendesk.com
readinc.zendesk.com — Cisco Umbrella Rank: 185708
2 KB
1 sendgrid.net
u25608997.ct.sendgrid.net — Cisco Umbrella Rank: 109186
235 B
19 4
Domain Requested by
10 support.read.ai 1 redirects support.read.ai
static.zdassets.com
7 static.zdassets.com support.read.ai
static.zdassets.com
2 readinc.zendesk.com 1 redirects static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
1 u25608997.ct.sendgrid.net 1 redirects
19 5

This site contains no links.

Subject Issuer Validity Valid
support.read.ai
R11		 2024-10-15 -
2025-01-13		 3 months crt.sh
zdassets.com
WE1		 2024-09-05 -
2024-12-04		 3 months crt.sh
readinc.zendesk.com
E6		 2024-10-05 -
2025-01-03		 3 months crt.sh

This page contains 3 frames:

Primary Page: https://support.read.ai/hc/en-us
Frame ID: 58E44CE1E4989DDD819DE442394E553A
Requests: 13 HTTP requests in this frame

Frame: https://support.read.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/62ec4f065604/main.js
Frame ID: B44D1A5F18710E3AEBDB4DC8D11B3618
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-cbf609b.js
Frame ID: F4A4FDA0289DEBF1FC70F5787E1C66D6
Requests: 3 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Read Help Center

Page URL History Show full URLs

  1. https://u25608997.ct.sendgrid.net/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iV... HTTP 302
    https://support.read.ai/hc/en-us Page URL

Page Statistics

19
Requests

84 %
HTTPS

0 %
IPv6

4
Domains

5
Subdomains

4
IPs

2
Countries

2093 kB
Transfer

3500 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://u25608997.ct.sendgrid.net/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOP4uYa_JhWgToIvlhf8IbyXGrG8GkYHbGuME9FOh8Sts8R0czKlfQ4dwRHzRQFFNo5kzOE0kC6ArNf1lpJqAA1A9RxOBAGwckaQdmgA2GnGNjos0ym4Dput9uPVFG2Hm1C4MJ44RPyWhjNgWeP03DAmyd6drlyo3W8f3rQFjtfgHtlgLpn3hP44eiSYm0RT3U5BuwIRoW1A-2BxyeJvrQnkbYXzLay-2FnK2kV9sZ162Vmorz-2B1qDuibkjo4b1sEtu9VJpkAyjUpZphgCl7uVdGh6-2F-2BQsrdmiIuW0xN6AE-2FfunPwa70-2Bgz1O4mJ2-2BYEpzcDtFPOxEl7fa6bakjm6YsSvTvDwlKhl-2Byxd-2FJfmYJKxZHk0IvdaJqXF0ntWlLASaxVjaqvH1DhSHJQuaNxNwngSJaSMWy4kNNoJncv-2F-2F4NLlNTyCgToVfQn9PVzFdUVWgCV3cMSHVxG76Hq1MZmGjR3lOb4HO93g-3D-3D HTTP 302
    https://support.read.ai/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://readinc.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/65862f5e6fcaef29148ee7c7f0f3454a27eeefd9/v2/host-without-iframe.js
Request Chain 11
  • https://support.read.ai/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.read.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/62ec4f065604/main.js

19 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
support.read.ai/hc/
Redirect Chain
  • https://u25608997.ct.sendgrid.net/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOP4uYa_JhWgToIvlhf8IbyXGrG8GkYHbGuME9FOh8Sts8R0czKlfQ4dwRHzRQFFNo5kzOE0kC6ArNf1lpJq...
  • https://support.read.ai/hc/en-us
14 KB
5 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.read.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cbd855641cf5e9a76fc17e9a21a4c1f0f166410551e75299cd39dea5595896c5
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36

Response headers

age
24
cache-control
max-age=0, public
cf-cache-status
HIT
cf-ray
8d3b99e72a7da21a-YYZ
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Wed, 16 Oct 2024 22:49:16 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Tb0oy8GttFSS9RbfF7iuKI4BmcJ2qi%2FrvH57nLwAMM%2B770X%2BdHIlS%2FiqG6ODN2zfMyWs%2BOTIE1liGpkh8KXtuNIuVnDCK0TYRzOIrULimj4Va1xXQxC0vR0OGl4i%2Fl05%2Fw%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
8d3ad90603e44228-IAD
x-runtime
0.119086
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-578cc77f47-4f7mj
x-zendesk-processed-host-header
support.read.ai
x-zendesk-zorg
yes

Redirect headers

Connection
keep-alive
Content-Length
55
Content-Type
text/html; charset=utf-8
Date
Wed, 16 Oct 2024 22:49:16 GMT
Location
https://support.read.ai/hc/en-us
Server
nginx
X-Robots-Tag
noindex, nofollow
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/ 		55 KB
10 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: support.read.ai
URL: https://support.read.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.73.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://support.read.ai/

Response headers

access-control-max-age
0
content-encoding
br
cf-cache-status
HIT
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
x-amz-version-id
ym6SUoZnF39DyNEovuWig9ZvxZYgIyNo
age
697
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=K%2BtxQTnnWXnVg%2FrWjZK%2FABm1E6Z9wfOfPAfvHiQrJrh%2FlTO0LPcudFyQM%2BIzKphSs42Ne2jFrdOOTFu4YpooRj1qCKGkw6ovh0DG1W5gv3cgD6aLlP2BWs%2F4vnaKC0cP2QGBt1E%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-methods
GET, HEAD
date
Wed, 16 Oct 2024 22:49:17 GMT
content-type
text/css
last-modified
Wed, 16 Oct 2024 17:21:09 GMT
vary
Accept-Encoding
x-amz-id-2
YXeZ+OVQARiOsemvKyg+mNCXhiI6Y21vPLMCLphvqoP+nC5zV0NtwhREj0u1nZYKRaIutVh3FtM=
access-control-allow-headers
*
strict-transport-security
max-age=0
x-amz-replication-status
COMPLETED
cache-control
public, max-age=604800
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
6HH2HGR7P8Z23141
cf-ray
8d3b99e9aa4aab30-YYZ
access-control-allow-origin
*
server
cloudflare
x-amz-server-side-encryption
AES256
style.css
support.read.ai/hc/theming_assets/11086911/1500000777142/ 		95 KB
16 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.read.ai/hc/theming_assets/11086911/1500000777142/style.css?digest=30035447734419
Requested by
Host: support.read.ai
URL: https://support.read.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
748aaff1a99b9aa8dad70e5627fab1692e63c45b8931af121c44e47e286b6933
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://support.read.ai/hc/en-us

Response headers

x-request-id
8a51193d46cd54a3-YYZ
content-encoding
gzip
cf-cache-status
HIT
etag
W/"748aaff1a99b9aa8dad70e5627fab169"
age
550001
x-zendesk-origin-server
app-server-6db4c7f759-2q42s
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=07bKTHEPpF0jXa8eY5AAoUxCMrIRWUcxqQVvs%2B4yfHwcyIn6jJGQw6YRm7%2Bjkbtw9rjCwncFgmHNquW2Lbg9ty%2BDDKsIgBRCIXYoZTrFY2C30LlM3kuheQLqguQQ5Cr3iA%3D%3D"}],"group":"cf-nel","max_age":604800}
x-ua-compatible
IE=edge
date
Wed, 16 Oct 2024 22:49:16 GMT
content-type
text/css; charset=utf-8
vary
Accept-Encoding
x-runtime
0.030213
strict-transport-security
max-age=259200; includeSubDomains
cache-control
max-age=604800, public
protocol
HTTP/1.1 always
x-zendesk-processed-host-header
support.read.ai
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8d3b99e86b83a21a-YYZ
x-zendesk-zorg
yes
server
cloudflare
01HZKNSFJ3RCVB633R1NM2XG9W
support.read.ai/hc/theming_assets/ 		9 KB
10 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.read.ai/hc/theming_assets/01HZKNSFJ3RCVB633R1NM2XG9W
Requested by
Host: support.read.ai
URL: https://support.read.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
7bed01353e3cef796b6dff25bff89fdbe867e1873d42800257fbd2734e4e800e
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://support.read.ai/hc/en-us

Response headers

x-robots-tag
none, noarchive
cf-cache-status
HIT
etag
"23f85ddc08874060ac6979a7856adcb3"
age
205534
x-amz-version-id
LdY5Qx3KixLYkr8uda6MXzcOgHNq6Sjl
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=nC7iA2pbLuMuyr5ZDpoO7%2FWG0NfFu87R9%2Btbwm2HOwwkfUygwFfdiX2%2B9nyY7ke4nWnBT%2Fgdu0cXDNUzeyEJcJgjOs48Xn9Tyw8TyMsISNd20OvwuNDONP2OszcYLydB8Q%3D%3D"}],"group":"cf-nel","max_age":604800}
x-content-type-options
nosniff
date
Wed, 16 Oct 2024 22:49:16 GMT
content-type
image/png
content-disposition
inline; filename="364dcf118da0bad8fdbbd905258169664169b38d.png"
vary
Accept-Encoding
last-modified
Wed, 05 Jun 2024 07:46:06 GMT
x-amz-replication-status
COMPLETED
cache-control
max-age=259200, public
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8d3b99e86b84a21a-YYZ
accept-ranges
bytes
access-control-allow-origin
*
content-length
9621
server
cloudflare
x-amz-server-side-encryption
AES256
en-us.24e893a02c452997643c.js
static.zdassets.com/hc/assets/ 		211 KB
38 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/en-us.24e893a02c452997643c.js
Requested by
Host: support.read.ai
URL: https://support.read.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.73.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1c7da11d49c4460286ad4e676fbb38eb15a4cfd6e9e3e299ffbe2b6423b6a25
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://support.read.ai/

Response headers

access-control-max-age
0
content-encoding
br
cf-cache-status
HIT
etag
W/"24e893a02c452997643c4cb469f127b2"
x-amz-version-id
_2pSiMDsB1gASRPJBwlFllwgu0ZyHWNM
age
476196
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=PhcDGuDOpfWufevCOTwVz6y8XuNKW1%2FQytGE2N%2BQQYTcK7suZ9v6dGXzuwuONgpnVp5AP5WPTCnQYrcN5FZ%2B8obLpDoJgGCwJuFCi3MhmdUuxqaC3aReKyggZhCequfUHQ8ZFBk%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-methods
GET, HEAD
date
Wed, 16 Oct 2024 22:49:17 GMT
content-type
application/javascript
last-modified
Fri, 11 Oct 2024 10:25:39 GMT
vary
Accept-Encoding
x-amz-id-2
uzR/3A2/pv5xXweTh1OrdgcWk4SzI1qhAR/0hr5psUA92faILtcMizzx99IBMJAJpnNVpi2G6K2rBrL/i0XxUw==
access-control-allow-headers
*
strict-transport-security
max-age=0
x-amz-replication-status
COMPLETED
cache-control
public, max-age=604800
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
3QY3RXV64T1MXNR3
cf-ray
8d3b99e9aa4bab30-YYZ
access-control-allow-origin
*
server
cloudflare
x-amz-server-side-encryption
AES256
host-without-iframe.js
static.zdassets.com/auth/65862f5e6fcaef29148ee7c7f0f3454a27eeefd9/v2/
Redirect Chain
  • https://readinc.zendesk.com/auth/v2/host/without_iframe.js
  • https://static.zdassets.com/auth/65862f5e6fcaef29148ee7c7f0f3454a27eeefd9/v2/host-without-iframe.js
4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/auth/65862f5e6fcaef29148ee7c7f0f3454a27eeefd9/v2/host-without-iframe.js
Requested by
Host: support.read.ai
URL: https://support.read.ai/hc/en-us
Protocol
H2
Server
104.18.73.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b0a5eda93203f5017626940664ff4c6885f1989b4df80ef250567f0808c5cd2d
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://support.read.ai/

Response headers

access-control-max-age
0
content-encoding
br
cf-cache-status
HIT
etag
W/"c3b6aebb4bb6348bdbc97877d611b398"
x-amz-version-id
dB1TnMbOIjbLwVzQDixJzbJXJnMMvaDp
age
5023
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=7FepAhWrejHAV5LSFdxdP177lZr9cErGN2EOnIdYCXYoTJryiOisoEXbfPWhWXiW4Ae8iFOUNfG1PlUO2Jm2PM7AWdZ9CqWwbXyGm4wqAzJBEwwR41j7%2F3qE1dcT6OVSvYw2znI%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-methods
GET, HEAD
date
Wed, 16 Oct 2024 22:49:17 GMT
content-type
application/javascript
last-modified
Tue, 08 Oct 2024 06:30:57 GMT
vary
Accept-Encoding
x-amz-id-2
m7GtbEYk8T4LyPwF/n1NDmEUSLmcmMZNWDM+3l3/47QDSnaOT2Ukepb8ChKSvxUoHlRAezK6iVc=
access-control-allow-headers
*
strict-transport-security
max-age=0
x-amz-replication-status
COMPLETED
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
C6JCRTXZZJCNY96D
cf-ray
8d3b99ea8b1bab30-YYZ
access-control-allow-origin
*
server
cloudflare
x-amz-server-side-encryption
AES256

Redirect headers

x-request-id
8d35913c8b47b0d0-ATL
x-zendesk-origin-server
classic-app-server-89dbfff46-hspln
cf-cache-status
HIT
age
10744
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=z4wgz%2FQN2N%2FdCq0EQTLTDG%2B7BfisoG3nqjUDD5pEYix0cYgP1dwMGfBfrs8vDob%2Ffip5avV%2ByQQz%2FIlTh744rEs2qkYUn9YpE3x6kYdFUqT%2FNV0tEEqn8PKZsGjScEr5IEvD5P0%3D"}],"group":"cf-nel","max_age":604800}
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
date
Wed, 16 Oct 2024 22:49:17 GMT
content-type
text/html; charset=utf-8
vary
Accept, Accept-Encoding
x-runtime
0.063926
strict-transport-security
max-age=31536000; includeSubDomains
cache-control
max-age=86400, public
location
https://static.zdassets.com/auth/65862f5e6fcaef29148ee7c7f0f3454a27eeefd9/v2/host-without-iframe.js
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8d3b99ea0f78a23a-YYZ
x-zendesk-zorg
yes
x-xss-protection
1; mode=block
server
cloudflare
hc_enduser-294cd0996582cb52a9d2178451aa84c8.js
static.zdassets.com/hc/assets/ 		727 KB
235 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-294cd0996582cb52a9d2178451aa84c8.js
Requested by
Host: support.read.ai
URL: https://support.read.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.73.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
support.read.ai
URL
blob:https://support.read.ai/2884ccfb-eddc-432c-a50a-1124996093fc

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim

5 Cookies

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Security Headers

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